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Got a free room upgrade. The room is bigger than a standard room. It is clean. The breakfast consider good and got many choices, stay there for two nights and the food are different each morning. Very short walking distance to One U shopping malls, very big shopping centers. The staffs are friendly. ...
I like the staff. They are very polite and serve with smiles. I called to request for extra towels and other items and they would let me know how long it takes for the item to arrive. The items did arrive on time. However I think the room and furniture is quite old and need refurbishment. Found a ...
The location is excellent if you want to be in the CBD, walkable to Lowyat Plaza and the top shopping malls in KL.
Pleasant place to stay and spend our holiday. Good facilities and breakfast was great! There is this big shopping mall just opposite the hotel and finding good food is not a problem for us. Looking forward to our 3rd stay in the hotel!
Hotel is accessible to popular shopping areas like Pavillion and Suria KLCC. Also its railway line is quite accessible from impiana hotel.
We arrived from airport at around 2.30 pm but were told our rooms were not ready yet. We were told to come back at 3.30 pm to check in and supposedly our room will be ready by then. We went to get ourselves some energy snacks and drinks at a nearby shop (high points for convenience!!). Unfortunately, ...
used hotel many times - maybe little tired after 20 years but never fails to give exellence
Great customer service. Friendly and helpful staff