"Receptionist lacking knowledge in handling OTA booking reservations. They have difficulties finding my bookings and kept mentioning my reservation was not being found. It took about 30 to 45 minutes to check in a pre-booked guest room. They are also not professional when handling check-in procedures. During check-in time the receptionist was busy with findings charging cables and their phone.
Rooms and surroundings can be improved compared to other hotels surrounding this area with similar...
"Bathroom was dirty (the grout & corners need to be cleaned). Including the windows. Can hear the cars passing & people talking outside. Market area was dirty/smelly. Bed was ok. "
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
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"It wasn't a pleasant experience. The discription of the room through the App., through the picture, through Hotels.Com booking statement of the reservation: "a single room with a twinbed". The hotel gave me a room with a single bed and no window.. and it didn't end there, the bathroom sink leaks the used water from its basen, a big cacorotch flue from AC towards me as I opened it, and the walls are too thin you can hear everything in the adjacent rooms. So, they -Smile Hotel- charged me extra to move me to a room matching the description of what I've reserved and the statement in the booking of Hotels.com "
"We had such a great experience here. Close to everything. Shopping was great. Food was amazing. We have a very close and clear view of the Petronas Towers from our room. Staff was amazing. Cannot say enough good things about this place. "
"I enjoyed my 2 night stay here very much. The design of the room is great & unique. The furniture is all modern & feels luxurious.
Even though it’s just one room with a large bed, I felt that it was very spacious, not at all cramped as I’ve felt in other hotels. The view was very nice on the 11th floor.
The only 2 comments I can make are as follows:
1- The location is very lively at night. It’s next to both an open-area restaurant that seems to be very popular, that plays music at night till midnight, & also close to some auto mechanic garages that work on cars & bikes. The hotel has recognized this so they’ve provided light sleepers with complimentary ear-plugs. I had no issue getting to sleep without them, but keep this in mind if you’re a very light sleeper.
2- The glass-slide-door bathroom is a unique feature of the room. Staying alone I had no issues at all, & had all the privacy I needed. But I think it may not be the most private if you’re with someone else; the slide doors have some gaps here & there that don’t quite seal out sounds & such, but you’ll have 100% visual privacy. Just something to keep in mind if you’re not staying alone.
In all, I very much enjoyed my experience here, & felt it was the best place out of the 4 I stayed in in Kuala Lumpur. I would highly recommend it, & I would surely enjoy staying here again."
"Amazing place for a family - the pool, playground, clubhouse and food was amazing! We received a welcome gift for the kiddos and the kiddos loved their time here. Will definitely come back again! "
"Bathroom was dirty (the grout & corners need to be cleaned). Including the windows. Can hear the cars passing & people talking outside. Market area was dirty/smelly. Bed was ok. "
Explore the great outdoors at Titiwangsa Lake Garden, a lovely green space in Kuala Lumpur. Visit the shops and top-notch restaurants in this vibrant area.
Commune with nature and explore the great outdoors at Bukit Tabur during your travels in Taman Melawati. Visit the shops and top-notch restaurants in this vibrant area.
During your visit to Kuala Lumpur, you can browse for the perfect souvenirs at Tesco Extra Selayang. Amble around this vibrant area's Chinatown and enjoy its top-notch restaurants.
Walk around the campus at Forest Research Institute Of Malaysia during your stay in Kampung Jawa Tengah. Visit the shops and top-notch restaurants in this vibrant area.
Batu Caves is located in a vibrant area of Batu Caves known for its array of dining options and major shopping area. If you're looking for a convenient place to stay, take a look at the 12 hotels and other accommodation options you'll find within a mile.
Expedia has 12 hotels and other accommodation options within a mile from Batu Caves.
If I need to cancel the hotel reservation for my stay near Batu Caves, will I receive a refund?
Yes, you'll find most hotel reservations are fully refundable as long as you cancel prior to the hotel's cancellation deadline, which is often 24 or 48 hours before the scheduled arrival. If you have a non-refundable reservation, you might be able to cancel it and get a refund within a 24-hour period of your booking. Add your dates and click on "Search", then you can use the "fully refundable" filter to review the best options available near Batu Caves.
What can I see and do near Batu Caves?
You'll want to browse the exhibits at Orang Asli Museum and Biomedical Museum. You can watch performances at Kuala Lumpur Performing Arts Centre, Sutra Dance Theatre and Palace of Culture if you're interested in local theatre. Spend some time wandering around Titiwangsa Lake Garden, Taman Tasik Titiwangsa and 99 Wonderland Park.
How can I get to Batu Caves?
If you'd like to explore more of the area, hop aboard a train from Kuala Lumpur Kepong KTM Komuter Station, Kuala Lumpur Batu Cantonment Komuter Station or Kuala Lumpur Kampung Batu Komuter Station. There might not be many public transport options close to Batu Caves so consider a car rental to maximise your time.
