Hotel berdekatan Batu Caves

"Receptionist lacking knowledge in handling OTA booking reservations. They have difficulties finding my bookings and kept mentioning my reservation was not being found. It took about 30 to 45 minutes to check in a pre-booked guest room. They are also not professional when handling check-in procedures. During check-in time the receptionist was busy with findings charging cables and their phone. Rooms and surroundings can be improved compared to other hotels surrounding this area with similar...

"Good"

"Verry good"

"the room was suitable and good value for money"

"Ghe room had a pillar in the center dividing the 2 single 🛌 "

"Preis-/Leistungsverhältnis ok, aber für jede Kleinigkeit musste extra bezahlt werden (z.B. zusätzliches Kopfkissen). Den in der Buchungsbestätigung aufgeführten Shuttle-Service gibt es nicht! Die Fahrt vom Airport zum Hotel mussten wir selbst organisieren!"

"They had the right idea in creating beautiful architecture but the practical way it is run was a mess. Was dirty, no service, no basic things like hand soap. Lots of broken and old things, insects and damages, no maintenance. I moved as soon as I could to a basic hotel that actually works."

"Very comfortable stay for a family of 2 adults, 2 elderly and a toddler. There is a play area on the fourth floor which was fantastic for the little one. A gym as well for anyone wishing to keep fit whilst staying. Would definitely stay again the next time we are going to Malaysia."