Hatten Hotel Melaka

Photo gallery for Hatten Hotel Melaka

Primary image
Outdoor pool
Outdoor pool
Outdoor pool
Minibar, in-room safe, desk, iron/ironing board

Overview of Hatten Hotel Melaka

Hatten Hotel Melaka

5.0 star property

3.9/5 Good

Guests rated this property 3.9/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Spa
  • Restaurant
  • Gym
Map
Hatten Square, Jln Merdeka, Bandar Hilir, Malacca City, Malacca, 75000

Explore the area

  • Popular LocationDataran Pahlawan Melaka Megamall1 min walk
  • Popular LocationA Famosa8 min walk
  • Popular LocationJonker Street Night Market14 min walk
  • AirportMalacca (MKZ-Batu Berendam)24 min drive

Choose dates to view prices

About this area

Malacca City

Located in Malacca City, Hatten Hotel Melaka is connected to a shopping centre. A Famosa and The Stadthuys are notable landmarks, and travellers looking to shop may want to visit Hatten Square and Dataran Pahlawan Melaka Megamall. Maritime Museum Muzium Samudera and Malacca Zoo are also worth visiting. Guests appreciate the hotel's location for the sightseeing.

What's nearby

  • Dataran Pahlawan Melaka Megamall - 1 min walk
  • Mahkota Parade Shopping Mall - 2 min walk
  • Mahkota Medical Center - 3 min walk
  • A Famosa - 8 min walk
  • Jonker Street Night Market - 14 min walk

Getting around

  • Kuala Lumpur International Airport (KUL) - 90 min drive

About this property

Hatten Hotel Melaka

5-star luxury hotel connected to a shopping centre
You can look forward to a round-trip airport shuttle, a poolside bar and a coffee shop/cafe at Hatten Hotel Melaka. Treat yourself to a body treatment, a massage or a manicure/pedicure at the on-site spa. Be sure to enjoy a meal at Chatterz, the on-site cafรฉ. Free in-room WiFi is available to all guests, along with a hair salon and dry cleaning/laundry services.
You'll also enjoy perks such as:
  • An outdoor pool and a children's pool
  • Buffet breakfast (surcharge), a free area shuttle and valet parking (surcharge)
  • An area shuttle, wedding services and multilingual staff
  • A 24-hour front desk, smoke-free property and meeting rooms
  • Guest reviews speak well of the proximity to public transport
Room features
All guest rooms at Hatten Hotel Melaka boast perks, such as 24-hour room service and air conditioning, in addition to amenities, such as complimentary wireless Internet access and separate sitting areas. Guest reviews give good marks for the overall comfort, size rooms at the property.
Extra amenities include:
  • Bathrooms with rainfall showers and free toiletries
  • Flat-screen TVs with satellite channels
  • Separate sitting areas, free infant beds and coffee/tea makers

Languages

Chinese (Mandarin), English, Filipino, Malay

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Valet parking on site (MYR 20 per day)
  • Wheelchair-accessible parking available
  • Return airport shuttle (surcharge)
  • Free local area shuttle up to 2 km

Food and drink

  • Buffet breakfast available for a fee daily 7 AMโ€“10:30 AM: MYR 40.81 for adults and MYR 40.81 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 poolside bar and 1 bar
  • 24-hour room service

Restaurants on site

  • Chatterz
  • Alto Sky Lounge

Things to do

  • Children's pool
  • Fitness centre
  • Full-service spa
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • Children's pool
  • Free area shuttle
  • Free cots/infant beds
  • Laundry facilities
  • Outdoor pool

Conveniences

  • Ballroom
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference space (15371 square feet)
  • Meeting rooms

Spa

  • 7 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massages
  • Massage/treatment rooms
  • Spa open daily

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room accessibility (select rooms)
  • Wheelchair-accessible parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Free cots/infant beds

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Shower

Entertainment

  • Flat-screen TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Desk
  • Free newspapers
  • Iron/ironing board
  • Safe
  • Separate sitting area

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Policies

Check-in

87% of travellers were happy with check-in
Check-in from 3 PM - midnight

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: MYR 2.00 per accommodation, per night
  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property from 1 January 2023. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: MYR 40.81 for adults and MYR 40.81 for children (approximately)
  • Valet parking fee: MYR 20 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Hatten Hotel Melaka
Hatten Hotel Melaka Malacca
Hatten Melaka
Hatten Melaka Hotel
Hatten Melaka Malacca
Hotel Hatten
Hotel Hatten Melaka
Hotel Melaka Hatten
Melaka Hatten Hotel
Melaka Hotel Hatten
Hatten Hotel Melaka Hotel
Hatten Hotel Melaka Malacca City
Hatten Hotel Melaka Hotel Malacca City

Frequently asked questions

Does Hatten Hotel Melaka have a pool?

Yes, this property has an outdoor pool and a children's pool.

How much does it cost to stay at ?

As of 25 Sept 2022, prices found for a 1-night stay for 2 adults at on 2 Oct 2022 start from RMย 208.64, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hatten Hotel Melaka pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hatten Hotel Melaka?

Valet parking is available for MYR 20 per day.

What time is check-in at Hatten Hotel Melaka?

Check-in is from 3 PM - midnight.

What time is check-out at Hatten Hotel Melaka?

Checkout is at noon.

Does Hatten Hotel Melaka provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Hatten Hotel Melaka located?

Located in the heart of Malacca City, this luxury hotel is steps away from Hatten Square, Dataran Pahlawan Melaka Megamall and Mahkota Medical Center. Mahkota Parade Shopping Mall and A Famosa are also within 10 minutes.

Overall score and ratings

3.9

Good

Rating 5 - Excellent. 314 out of 1004 reviews
5 - Excellent 31%
Rating 4 - Good. 428 out of 1004 reviews
4 - Good 43%
Rating 3 - Okay. 168 out of 1004 reviews
3 - Okay 17%
Rating 2 - Poor. 72 out of 1004 reviews
2 - Poor 7%
Rating 1 - Terrible. 22 out of 1004 reviews
1 - Terrible 2%

3.9/5

Cleanliness

4.0/5

Staff & service

3.9/5

Amenities

3.8/5

Property conditions & facilities

3.4/5

Eco-friendliness

5/5 Excellent

Mee Noi
Travelled with group
Liked: Staff & service, amenities
The carpet need to changed. Room fitting too old
Stayed 2 nights in Sep 2022

4/5 Good

Kentaro
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice view of Malacca sea.
Stayed 1 night in Sep 2022

4/5 Good

Soo Cheong
Travelled with family
Liked: Cleanliness, staff & service
The sea view room and Altos (top floor) is the best.
Stayed 3 nights in Sep 2022

4/5 Good

DV, Singapore
Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is in a convenient location. Some of the facikties like the shower holders and carpets are worn down from our first visit many years ago. Overall it is a good hotel for families.
Stayed 3 nights in Sep 2022

1/5 Terrible

Hasnain
Travelled with family
Disliked: Cleanliness, staff & service, amenities
Unfriendly staff and terrible service. Rooms were dirty and housekeeping was not responsive and did not even make the bed properly. Water was a yellowish color in the bashroooms Do yourself a favour and donโ€™t stay here.
Stayed 2 nights in Aug 2022

4/5 Good

Siew Ling Sally
Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Delicious breakfast buffet, best location in Malacca
Stayed 2 nights in Aug 2022

4/5 Good

Ahmad
Liked: Cleanliness, staff & service
Air in the room a bit stale and the cushion covers and pillows need to be changed more regularly as the smell not very pleasant. However, we love the breakfast spread. Nice and tasty food.
Stayed 2 nights in Aug 2022

3/5 Okay

Irene
Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
.
Stayed 1 night in Aug 2022

4/5 Good

Qin
Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Poolside cafe needs to be redone to attract customers...Premier Lounge only open 3-5 pm daily? We stayed on Floor 19 and 21 and expected these floors would have all day access/meals to Premier Lounge...
Stayed 1 night in Aug 2022

3/5 Okay

Marlyana
Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
The rooms that my parents stayed at were so dirty and run-down. Even after approching the hotel staff to help get clean the bathroom, no one came.
Stayed 2 nights in Aug 2022

General hotel information

Hotel locationMalacca City
Star rating5 star property
Nearest airportMalacca (MKZ-Batu Berendam)
Nearby landmarksDataran Pahlawan Melaka Megamall, A Famosa, Jonker Street Night Market