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Hatten Hotel Melaka

Photo gallery for Hatten Hotel Melaka

Exterior
Outdoor pool
Outdoor pool
Outdoor pool
Minibar, in-room safe, desk, iron/ironing board

Overview of Hatten Hotel Melaka

Hatten Hotel Melaka

5.0 star property

7.8/10 Good

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Spa
  • Restaurant
  • Gym
Map
Hatten Square, Jln Merdeka, Bandar Hilir, Malacca City, Malacca, 75000

Explore the area

  • Popular LocationDataran Pahlawan Melaka Megamall1 min walk
  • Popular LocationA Famosa8 min walk
  • Popular LocationJonker Street Night Market14 min walk
  • AirportMalacca (MKZ-Batu Berendam)23 min drive

Room options

About this area

Malacca City

Located in Malacca City, Hatten Hotel Melaka is connected to a shopping centre. Independence Memorial and Baba Nyonya Heritage Museum are cultural highlights, and travellers looking to shop may want to visit Hatten Square and Dataran Pahlawan Melaka Megamall. Yong Chuan Tian Temple and Wildlife Theatre Melaka are also worth visiting. Guests appreciate the hotel's location for the sightseeing.

What's nearby

  • Dataran Pahlawan Melaka Megamall - 1 min walk
  • Mahkota Parade Shopping Mall - 2 min walk
  • Mahkota Medical Center - 3 min walk
  • A Famosa - 8 min walk
  • Jonker Street Night Market - 14 min walk

Getting around

  • Kuala Lumpur International Airport (KUL) - 90 min drive

Restaurants

  • Molten - 2 min walk
  • Jeta Groves - 3 min walk
  • Ah Hui Bak Kit Teh - 3 min walk
  • Restaurant D' Tandoori House - 3 min walk
  • Ee Ji Ban Chicken Rice Ball - 3 min walk

About this property

Hatten Hotel Melaka

5-star luxury hotel connected to a shopping centre
Located close to Hatten Square and Mahkota Medical Center, Hatten Hotel Melaka provides a return airport shuttle, a poolside bar and a cafe. Treat yourself to a massage, aromatherapy or a body scrub at the on-site spa. Be sure to enjoy a meal at Chatterz, the on-site café. Free in-room WiFi is available to all guests, along with a hair salon and dry cleaning/laundry services.
You'll also enjoy perks such as:
  • An outdoor pool and a children's pool
  • Buffet breakfast (surcharge), a free area shuttle and valet parking (surcharge)
  • An area shuttle, multilingual staff and massage treatment rooms
  • Tour/ticket information, a ballroom and free newspapers
  • Guest reviews speak well of the proximity to public transport
Room features
All 704 rooms boast comforts such as 24-hour room service and air conditioning, in addition to thoughtful touches such as free WiFi and separate sitting areas. Guest reviews give good marks for the comfortable, spacious rooms at the property.
Extra amenities include:
  • Bathrooms with rainfall showers and free toiletries
  • Flat-screen TVs with satellite channels
  • Separate sitting areas, free infant beds and coffee/tea makers

Languages

Chinese (Mandarin), English, Filipino, Malay

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Valet parking on site (MYR 36 per day)
  • Wheelchair-accessible parking available
  • Return airport shuttle (surcharge)
  • Free local area shuttle up to 2 km

Food and drink

  • Buffet breakfast available for a fee daily: MYR 50 for adults and MYR 25 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 poolside bar and 1 bar
  • 24-hour room service

Restaurants on site

  • Chatterz
  • Alto Sky Lounge

Things to do

  • Children's pool
  • Fitness centre
  • Full-service spa
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • Children's pool
  • Free area shuttle
  • Free cots/infant beds
  • Laundry facilities
  • Outdoor pool

Conveniences

  • Ballroom
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference space (15371 square feet)
  • Meeting rooms

Spa

  • 7 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massages
  • Massage/treatment rooms
  • Spa open daily

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • In-room accessibility (selected rooms)
  • Wheelchair-accessible parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Free cots/infant beds

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Shower

Entertainment

  • Flat-screen TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Desk
  • Free newspapers
  • Iron/ironing board
  • Safe
  • Separate sitting area

Similar properties

See similar properties

Policies

Check-in

Check-in from 3 PM - midnight

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
This property accepts credit cards and mobile payments. Cash is not accepted.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: MYR 2.00 per accommodation, per night
  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property from 1 January 2023. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: MYR 50 for adults and MYR 25 for children (approximately)
  • Valet parking fee: MYR 36 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Mobile payment options include: Touch 'n Go eWallet, Boost and GrabPay
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Hatten Hotel Melaka
Hatten Hotel Melaka Malacca
Hatten Melaka
Hatten Melaka Hotel
Hatten Melaka Malacca
Hotel Hatten
Hotel Hatten Melaka
Hotel Melaka Hatten
Melaka Hatten Hotel
Melaka Hotel Hatten
Hatten Hotel Melaka Hotel
Hatten Hotel Melaka Malacca City
Hatten Hotel Melaka Hotel Malacca City

Frequently asked questions

Does Hatten Hotel Melaka have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is Hatten Hotel Melaka pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hatten Hotel Melaka?

Valet parking is available for MYR 36 per day.

What time is check-in at Hatten Hotel Melaka?

Check-in is from 3 PM - midnight.

What time is check-out at Hatten Hotel Melaka?

Checkout is at noon.

Does Hatten Hotel Melaka provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Hatten Hotel Melaka located?

Located in the heart of Malacca City, this luxury hotel is steps away from Hatten Square, Dataran Pahlawan Melaka Megamall and Mahkota Parade Shopping Mall. Mahkota Medical Center and Independence Memorial are also within 10 minutes.

Can I cancel my reservation for free at Hatten Hotel Melaka and receive a full refund?

Yes, Hatten Hotel Melaka offers free cancellation on select room rates, because flexibility matters! Please refer to Hatten Hotel Melaka cancellation policy on our site for more details about any exclusions or requirements.

Reviews

7.8

Good

Rating 10 - Excellent. 321 out of 1034 reviews" "
" "10 - Excellent 31%
Rating 8 - Good. 424 out of 1034 reviews" "
" "8 - Good 41%
Rating 6 - Okay. 172 out of 1034 reviews" "
" "6 - Okay 17%
Rating 4 - Poor. 87 out of 1034 reviews" "
" "4 - Poor 8%
Rating 2 - Terrible. 30 out of 1034 reviews" "
" "2 - Terrible 3%

7.7/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

6.9/10

Eco-friendliness

Reviews

6/10 Okay

Loh Boon

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Hotel link to a lot of shopping places,is very good.but the condition of the hotel room toilet door,cannot closed,fridge spoilt but after a day they replace one.room got odd smell,like the room long time nvn in use.....

10/10 Excellent

Douglas Gwee Kok

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient and shopping around this area.

4/10 Poor

Lam

Travelled with family
Disliked: Staff & service, property conditions & facilities
Booked 3 nights. On 2nd day, the chiller was not working. No air conditioning on 2nd and 3rd day. Air conditioning only available on early morning on 3rd night. The hotel staff could not cope with the huge problem.

2/10 Terrible

WEN YUAN

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Super terrible of the hotel. Hotel air conditioning not working. No solution from the staff. As the hotel is a big organisation, they should move affect guest to their sister company immediately. This is my 5th stay for this hotel and will never go back again.

6/10 Okay

Kok Pin

Travelled with family
Liked: Amenities
Disliked: Property conditions & facilities
Slow check-in. Safe box not working. Sink drainage was slow. Aircon setting not working.

2/10 Terrible

Johnson

Travelled with family and small children
Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
The WiFi signal is horrible.

6/10 Okay

LIN

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
No hot water when take shower, so have not take shower during stay here

4/10 Poor

Ben

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Location is good, walking distance to shopping, dining out and tourist attractions. - Cleanliness was significantly below average for a "5 star" property, raised several issues with photos (stains, mould, insects) to staff and was offered free room upgrade. - However, the new room did not have hot water, water was lukewarm. Raised issue again with maintenance and was still not resolved after 3 days. Personal rating would be 2/5, will not be returning.

8/10 Good

Suthashini

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The location is a big advantage. Centre and very accessible. The room facilities were ok. Room service was acceptable, but they always kept forgetting to leave some items after changing them. Had to call the housekeeping to bring the item that they forgot. Will be good if they can do maintenance for their rooms. Bathrooms look mouldy and get clogged very easily. Overall stay was pleasant

8/10 Good

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities
locationis great,hotel is next to a shopping mall and within walking distant to many attractions. Room is large with a separate sitting area. But,room bathroom are in need of repair. Bathroom ceiling's paint is peeling off,sink doesn't drain properly,our bathroom door was broken that it couldn't be shut. Two TVs in the room but both very blurry to watch.

General hotel information

Hotel locationMalacca City
Star rating5 star property
Nearest airportMalacca (MKZ-Batu Berendam)
Nearby landmarksDataran Pahlawan Melaka Megamall, A Famosa, Jonker Street Night Market