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PARKROYAL COLLECTION Kuala Lumpur

Photo gallery for PARKROYAL COLLECTION Kuala Lumpur

Primary image
Outdoor pool, pool loungers
Lifestyle Premier Double Double | Premium bedding, minibar, in-room safe, blackout curtains
Lifestyle Premier King | Premium bedding, minibar, in-room safe, blackout curtains
Premium bedding, minibar, in-room safe, blackout curtains

Overview of PARKROYAL COLLECTION Kuala Lumpur

PARKROYAL COLLECTION Kuala Lumpur

5.0 star property

4.2/5 Very good

Top rated for eco-friendliness (4.4/5)

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Spa
  • Restaurant
  • Gym
Map
Jalan Sultan Ismail, Kuala Lumpur, 50250

Explore the area

  • Popular LocationBerjaya Times Square4 min walk
  • Popular LocationJalan Alor8 min walk
  • Popular LocationPrince Court Medical Centre18 min walk
  • AirportKuala Lumpur (KUL-Kuala Lumpur Intl.)44 min drive

Choose dates to view prices

About this area

Kuala Lumpur

Near a metro station, PARKROYAL COLLECTION Kuala Lumpur is in Bukit Bintang, a neighbourhood in Kuala Lumpur with good shopping. Kuala Lumpur Tower is a notable landmark, and travellers looking to shop may want to visit Berjaya Times Square and Pavilion Kuala Lumpur. Perdana Botanical Gardens and National Zoo are also worth visiting. Guests love the hotel's location for the sightseeing.
Visit our Kuala Lumpur travel guideOpens in a new window
Map

What's nearby

  • Berjaya Times Square - 4 min walk
  • Jalan Alor - 8 min walk
  • Mitsui Shopping Park LaLaport - 10 min walk
  • The Exchange TRX - 10 min walk
  • Prince Court Medical Centre - 18 min walk

Getting around

  • Bukit Bintang Station - 2 min walk
  • Kuala Lumpur Masjid Jamek Station - 3 min drive
  • Kuala Lumpur International Airport (KUL) - 44 min drive

About this property

PARKROYAL COLLECTION Kuala Lumpur

5-star luxury hotel in the heart of Bukit Bintang
Near Berjaya Times Square and Pavilion Kuala Lumpur, PARKROYAL COLLECTION Kuala Lumpur provides a poolside bar, a rooftop terrace and shopping on site. Indulge in a body treatment, a massage and a body wrap at the on-site spa. Be sure to enjoy a meal at any of the 3 on-site restaurants. In addition to a hair salon and dry cleaning/laundry services, guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • An outdoor pool and a children's pool, with sunloungers
  • Buffet breakfast (surcharge), valet parking (surcharge) and massage treatment rooms
  • 10 meeting rooms, ATM/banking services and express check-out
  • Concierge services, multilingual staff and smoke-free property
  • Guest reviews say good things about the central location
Room features
All 527 rooms have comforts, such as 24-hour room service and premium bedding, in addition to thoughtful touches, such as pillow menu and air conditioning. Guest reviews highly rate the overall comfort rooms at the property.
More conveniences in all rooms include:
  • Bathrooms with bidets and free toiletries
  • Smart TVs with premium channels
  • Wardrobes/cupboards, free infant beds and daily housekeeping

Languages

Chinese (Mandarin), English, Hindi, Indonesian, Japanese, Malay

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Guest accommodation is sealed after cleaning
Follows the regional cleaning and disinfection practices of Safe & Clean (Malaysia)

Social distancing

Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Covered self parking on site (MYR 10 per day)
  • Valet parking on site (MYR 35 per day)
  • Height restrictions apply for on-site parking

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AMโ€“10:30 AM: MYR 70 for adults and MYR 35 for children
  • 3 restaurants
  • 1 poolside bar and 1 bar
  • 24-hour room service

Restaurants on site

  • Thyme All-Day Dining
  • Botanist Lounge & Bar
  • Skye Chill

Things to do

  • 24-hour fitness centre
  • Access to nearby outdoor pool
  • Children's pool
  • Full-service spa
  • Outdoor pool
  • Shopping

Family friendly

  • Access to nearby outdoor pool
  • Children's pool
  • Free cots/infant beds
  • Laundry facilities
  • Outdoor pool

Conveniences

  • ATM/banking services
  • Lift
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Meeting rooms - 10

Outdoors

  • Pool sunloungers
  • Rooftop terrace

Spa

  • 5 treatment rooms
  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Massage - Swedish
  • Massage/treatment rooms
  • Sauna
  • Spa open daily
  • Hot tub
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Well-lit path to entrance
  • Wheelchairs available on site

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Pillow menu
  • Premium bedding

Bathroom

  • Dressing gowns
  • Bidet
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • Digital channels
  • Premium channels
  • Smart TV

Food and drink

  • Minibar

More

  • Connecting rooms available
  • Iron/ironing board
  • Phone
  • Safe
  • Turndown service

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Policies

Check-in

Check-in time starts at 2 PM

Check-out

Check-out before noon
Express checkout

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for MYR 150.0 per day.
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property from 1 January 2023. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: MYR 70 for adults and MYR 35 for children (approximately)
  • Covered self-parking fee: MYR 10 per day
  • Valet parking fee: MYR 35 per day
  • Rollaway bed fee: MYR 150.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Parking height restrictions apply

Property is also known as

Kuala Lumpur Parkroyal
Parkroyal
Parkroyal Hotel
Parkroyal Hotel Kuala Lumpur
Parkroyal Kuala Lumpur
Kuala Lumpur Parkroyal Hotel
Parkroyal Kuala Lumpur Hotel Kuala Lumpur
PARKROYAL Kuala Lumpur Hotel
PARKROYAL Kuala Lumpur
PARKROYAL COLLECTION Kuala Lumpur Hotel
PARKROYAL COLLECTION Kuala Lumpur Kuala Lumpur
PARKROYAL COLLECTION Kuala Lumpur Hotel Kuala Lumpur

Frequently asked questions

Does PARKROYAL COLLECTION Kuala Lumpur have a pool?

Yes, this property has an outdoor pool and a children's pool.

How much does it cost to stay at ?

As of 25 Sept 2022, prices found for a 1-night stay for 2 adults at on 26 Sept 2022 start from RMย 405.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is PARKROYAL COLLECTION Kuala Lumpur pet-friendly?

No, pets are not allowed at this property.

How much is parking at PARKROYAL COLLECTION Kuala Lumpur?

Self-parking is available for MYR 10 per day. Valet parking is available for MYR 35 per day.

What time is check-in at PARKROYAL COLLECTION Kuala Lumpur?

Check-in begins at 2 PM.

What time is check-out at PARKROYAL COLLECTION Kuala Lumpur?

Checkout is at noon.

Where is PARKROYAL COLLECTION Kuala Lumpur located?

Located in Bukit Bintang, this luxury hotel is within a 10-minute walk of Berjaya Times Square, Pavilion Kuala Lumpur and Mitsui Shopping Park LaLaport. The Exchange TRX and KLCC Park are also within 1 mi (2 km). Bukit Bintang Station is only a 2-minute walk and Imbi Station is 5 minutes.

Can I cancel my reservation for free at PARKROYAL COLLECTION Kuala Lumpur and receive a full refund?

Yes, PARKROYAL COLLECTION Kuala Lumpur offers free cancellation on select room rates, because flexibility matters! Please refer to PARKROYAL COLLECTION Kuala Lumpur cancellation policy on our site for more details about any exclusions or requirements.

Overall score and ratings

4.2

Very good

Rating 5 - Excellent. 19 out of 42 reviews
5 - Excellent 45%
Rating 4 - Good. 16 out of 42 reviews
4 - Good 38%
Rating 3 - Okay. 4 out of 42 reviews
3 - Okay 10%
Rating 2 - Poor. 3 out of 42 reviews
2 - Poor 7%
Rating 1 - Terrible. 0 out of 42 reviews
1 - Terrible 0%

4.4/5

Cleanliness

4.3/5

Staff & service

4.4/5

Amenities

4.2/5

Property conditions & facilities

4.4/5

Eco-friendliness
Write a review

4/5 Good

Jee Kwang
Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
the front desk staff is not helpful, I am requesting for my room service invoice to be printed out but she told me that I have to go to the Restaurant to get it instead.
Stayed 1 night in Sep 2022

5/5 Excellent

Lee
Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is new, clean, friendly staff, convenient and near shopping district. Easy access to train station. I think it will be better if the shower area has a glass door, it get very wet and water flow out to the floor
Stayed 4 nights in Sep 2022

4/5 Good

Yoke Leng
Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was my first time booking this hotel. And the location is great! Itโ€™s convenient to few shopping centers. The staffs are all friendly and helpful and approachable. Just a tat upset about the buffet breakfast: - no staff leads you in to the table youโ€™re seated (donโ€™t think itโ€™s free seating) - the buffet breakfast foods are mostly not warm enough - the cloth sofa seats alittle itchy; thereโ€™s mosquitoes around.
Stayed 2 nights in Sep 2022

5/5 Excellent

RAZALI
Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything good
Stayed 4 nights in Sep 2022

5/5 Excellent

Safiyyah binte Abdul
Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was amazing about our stay! Only exception that caused me to be upset at that time was them taking 40mins past checking-in time to check us in as we had requested for birthday deco to be set-up. But it should have been ready by check-in. Otherwise, the staffs rendered excellent service from the time we stepped in, location is great! Accessible to anywhere with the monorail right infront. Everywhere was really clean, in great working condition. Will def be back!
Stayed 2 nights in Sep 2022

5/5 Excellent

OMAR MUHDHAR
Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was close to alot of shopping centres...very convenient...
Stayed 3 nights in Sep 2022

4/5 Good

RAMON, Singapore
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service, beautiful facility and superb location. The only setback was My room was ready for check in at 6pm instead of 2pm.
Stayed 2 nights in Sep 2022

4/5 Good

Rahmat
Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was really clean & visually appealing. Near Pavilion but away from noise. Comfy bed, awesome rain shower. Breakfast spread not bad and friendly staff who provided service recovery
Stayed 3 nights in Sep 2022

5/5 Excellent

M.Amir S
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Short walking distance to bukit bintang, shopping malls and the monorail..very convenient..
Stayed 2 nights in Aug 2022

5/5 Excellent

Steven
Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The park royal collection have done an amazing job. I thoroughly enjoyed my stay there. The room looked better than the pictures. I felt valued as a guest there. They made sure to make to feel looked after. Great location in Bukit Bitang. Next to the station and the pavilion. They have newly open June 2022 so everything is pretty much brand new. I had access to the club lounge and it is worth it. Very private and exclusive, they have done a nice job with the fit out. The staff are very attentive and go that extra mile. Iโ€™m more than happy to stay there again next time I come to Kuala Lumpur. Very good value. Thank you!
Stayed 1 night in Aug 2022