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Outdoor pool, pool loungers
COLLECTION Club Premier Double Double | Premium bedding, minibar, in-room safe, blackout curtains
COLLECTION Club Premier Twin | Premium bedding, minibar, in-room safe, blackout curtains
Lifestyle Suite | Premium bedding, minibar, in-room safe, blackout curtains

Overview of PARKROYAL COLLECTION Kuala Lumpur


5.0 star property

8.6/10 Excellent

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Spa
  • Restaurant
  • Gym
Jalan Sultan Ismail, Kuala Lumpur, 50250

Explore the area

  • Popular LocationBerjaya Times Square4 min walk
  • Popular LocationPavilion Kuala Lumpur6 min walk
  • Popular LocationKLCC Park16 min walk
  • AirportKuala Lumpur (KUL-Kuala Lumpur Intl.)51 min drive

Room options

About this area

Kuala Lumpur

Near a metro station, PARKROYAL COLLECTION Kuala Lumpur is in Bukit Bintang, a neighbourhood in Kuala Lumpur with good shopping. Kuala Lumpur Tower is a notable landmark, and travellers looking to shop may want to visit Berjaya Times Square and Pavilion Kuala Lumpur. Perdana Botanical Gardens and Desa Waterpark are also worth visiting. Spend some time exploring the area's activities, including outlet shopping. Guests love the hotel's location for the sightseeing.

What's nearby

  • Berjaya Times Square - 4 min walk
  • Low Yat Plaza - 5 min walk
  • Pavilion Kuala Lumpur - 6 min walk
  • Jalan Alor - 8 min walk
  • KLCC Park - 16 min walk

Getting around

  • Bukit Bintang Station - 2 min walk
  • Kuala Lumpur Masjid Jamek Station - 3 min drive
  • Kuala Lumpur International Airport (KUL) - 51 min drive


  • The Tokyo Restaurant. - 3 min walk
  • Food Court Lot 10 - 3 min walk
  • Ichiyutei - 3 min walk
  • Restoran Fong Lye - 3 min walk
  • Tonkatsu Anzu - 3 min walk

About this property


5-star luxury hotel located in Bukit Bintang
Located close to Berjaya Times Square and Pavilion Kuala Lumpur, PARKROYAL COLLECTION Kuala Lumpur provides a poolside bar, a rooftop terrace and a shopping centre on site. Indulge in a body wrap, a Swedish massage and a body treatment at the on-site spa. Be sure to enjoy a meal at any of the 3 on-site restaurants. In addition to dry cleaning/laundry services and a bar, guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • An outdoor pool and a children's pool, with sunloungers
  • Buffet breakfast (surcharge), valet parking (surcharge) and express check-out
  • Concierge services, laundry services and a lift
  • Massage treatment rooms, 10 meeting rooms and a gift shop
  • Guest reviews say good things about the central location
Room features
All 527 rooms have comforts, such as 24-hour room service and premium bedding, in addition to thoughtful touches, such as pillow menus and air conditioning. Guest reviews highly rate the overall comfort rooms at the property.
More conveniences in all rooms include:
  • Bathrooms with bidets and free toiletries
  • Smart TVs with premium channels
  • Wardrobes/cupboards, daily housekeeping and phones


Chinese (Mandarin), English, Hindi, Indonesian, Japanese, Malay

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Guest accommodation is sealed after cleaning
Follows the regional cleaning and disinfection practices of Safe & Clean (Malaysia)

Social distancing

Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities


  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Covered self parking on site (MYR 10 per day)
  • Valet parking on site (MYR 35 per day)
  • Height restrictions apply for on-site parking

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: MYR 70 for adults and MYR 35 for children
  • 3 restaurants
  • 1 poolside bar and 1 bar
  • 24-hour room service

Restaurants on site

  • Thyme All-Day Dining
  • Botanist Lounge & Bar
  • Skye Chill

Things to do

  • 24-hour fitness centre
  • Access to nearby outdoor pool
  • Children's pool
  • Full-service spa
  • Outdoor pool
  • Shopping centre
  • Shopping

Family friendly

  • Access to nearby outdoor pool
  • Children's pool
  • Laundry facilities
  • Outdoor pool


  • ATM/banking services
  • Lift
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Meeting rooms - 10


  • Pool sunloungers
  • Rooftop terrace


  • 5 treatment rooms
  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Massage - Swedish
  • Massage/treatment rooms
  • Sauna
  • Spa open daily
  • Hot tub
  • Steam room


  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchairs available on site


  • Smoke-free property

Room amenities


  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Pillow menu
  • Premium bedding


  • Dressing gowns
  • Bidet
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)


  • Digital channels
  • Premium channels
  • Smart TV

Food and drink

  • Minibar


  • Connecting rooms available
  • Iron/ironing board
  • Phone
  • Safe
  • Turndown service

Similar properties

See similar properties



Check-in time starts at 2 PM


Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk


No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for MYR 150.0 per day.

Payment types at the property

Important information


You'll be asked to pay the following charges at the property:

  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property from 1 January 2023. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: MYR 70 for adults and MYR 35 for children (approximately)
  • Covered self-parking fee: MYR 10 per day
  • Valet parking fee: MYR 35 per day
  • Rollaway bed fee: MYR 150.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
Parking height restrictions apply

Property is also known as

Kuala Lumpur Parkroyal
Parkroyal Hotel
Parkroyal Hotel Kuala Lumpur
Parkroyal Kuala Lumpur
Kuala Lumpur Parkroyal Hotel
Parkroyal Kuala Lumpur Hotel Kuala Lumpur
PARKROYAL Kuala Lumpur Hotel
PARKROYAL Kuala Lumpur
PARKROYAL COLLECTION Kuala Lumpur Kuala Lumpur
PARKROYAL COLLECTION Kuala Lumpur Hotel Kuala Lumpur

Frequently asked questions

Does PARKROYAL COLLECTION Kuala Lumpur have a pool?

Yes, this property has an outdoor pool and a children's pool.

How much does it cost to stay at ?

As of 4 Feb 2023, prices found for a 1-night stay for 2 adults at on 5 Feb 2023 start from RM 416.5, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is PARKROYAL COLLECTION Kuala Lumpur pet-friendly?

No, pets are not allowed at this property.

How much is parking at PARKROYAL COLLECTION Kuala Lumpur?

Self-parking is available for MYR 10 per day. Valet parking is available for MYR 35 per day.

What time is check-in at PARKROYAL COLLECTION Kuala Lumpur?

Check-in begins at 2 PM.

What time is check-out at PARKROYAL COLLECTION Kuala Lumpur?

Checkout is at noon.

Where is PARKROYAL COLLECTION Kuala Lumpur located?

Located in Bukit Bintang, this luxury hotel is within a 10-minute walk of Berjaya Times Square, Pavilion Kuala Lumpur and Mitsui Shopping Park LaLaport. The Exchange TRX and KLCC Park are also within 1 mi (2 km). Bukit Bintang Station is only a 2-minute walk and Imbi Station is 6 minutes.

Can I cancel my reservation for free at PARKROYAL COLLECTION Kuala Lumpur and receive a full refund?

Yes, PARKROYAL COLLECTION Kuala Lumpur offers free cancellation on select room rates, because flexibility matters! Please refer to PARKROYAL COLLECTION Kuala Lumpur cancellation policy on our site for more details about any exclusions or requirements.




Rating 10 - Excellent. 74 out of 126 reviews" "
" "10 - Excellent 59%
Rating 8 - Good. 29 out of 126 reviews" "
" "8 - Good 23%
Rating 6 - Okay. 14 out of 126 reviews" "
" "6 - Okay 11%
Rating 4 - Poor. 6 out of 126 reviews" "
" "4 - Poor 5%
Rating 2 - Terrible. 3 out of 126 reviews" "
" "2 - Terrible 2%




Staff & service




Property conditions & facilities




6/10 Okay

John, Wilton Manors

Travelled with partner
Liked: Staff & service, property conditions & facilities
Disliked: Amenities
Good location. Staff were average. Housekeeping lack in service as well as replenishing amenities and bar. Glass by sink were never washed. It had toothpaste marks from previos use. As part of the collection club booking I would expect better in room service. No flowers welcome basket no perks in the room
Stayed 3 nights in Jan 2023

10/10 Excellent


Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location. Easy to get around. Great breakfast buffet. Close to amenities
Stayed 4 nights in Jan 2023

10/10 Excellent


Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Park royal collection is exquisite. The cleanliness of the room and post service after check in was prompt and efficient. The staff are courteous and helpful in our queries. Really should be a 5 star hotel .
Stayed 3 nights in Jan 2023

10/10 Excellent


Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall great experience. Good location, amenities and service, would recommend.

10/10 Excellent


Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Collection Club was pure joy. Prebook spa if you want to enjoy it.

8/10 Good


Liked: Cleanliness, staff & service

10/10 Excellent

Zhi Ting

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent breakfast and lounge cocktails / tapas. Location was excellent too

8/10 Good

Yook Kuan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Like the environment and convenience place to go around the nearby shopping and can find variety of foods around. The buffet breakfast is excellent. Only thing that a little dislike is the bath room was not clean thoroughly. Hair was not clear from the drainage hole and cause slow flow of water when bath and even flooded a little bit. Otherwise the room are clean and comfortable.

8/10 Good

Chew Lai

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walking distance to shopping area and quiet
Stayed 4 nights in Dec 2022

8/10 Good


Travelled with partner
Liked: Staff & service, amenities
Always my to go hotel for pre covid travel to KL. Decide to go back post covid but the service standard have dropped. Stayed at the club collection with access to lounge. Sad to say club rooms are on lower levels with limited view. Cleanliness of the room can be improved, sofa was quite dirty and have stains on them. Water pressure is not consistent and the hot water for bathtub is always lukewarm which i can't have a proper soak in bathtub after a long day. Property is located at great location with walking distance to major shopping malls at Bukit Bintang. Breakfast buffet comes with great variety of food from local to western. Satay served at lounge is tasty. Overall a good stay but still have room for improvements to be better. Will probably choose the usual room instead of club collection when I stay the next time.