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Sunway Pyramid Hotel

Photo gallery for Sunway Pyramid Hotel

Exterior
Family Room, 1 Bedroom | In-room safe, desk, soundproofing, iron/ironing board
Restaurant
Shopping centre
Reception

Overview of Sunway Pyramid Hotel

VIP Access

Sunway Pyramid Hotel

4.0 star property
Hotel connected to the convention centre in Bandar Sunway with free local shuttle
8.4 out of 10 Very good
8.4/10 Very good

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
  • Parking available
  • Business services
Map
Persiaran Lagoon, Bandar Sunway, Petaling Jaya, Selangor, 47500

Explore the area

  • Popular LocationSunway Pyramid Convention Centre1 min walk
  • Popular LocationSunway Pyramid Mall6 min walk
  • Popular LocationSunway University20 min walk
  • AirportKuala Lumpur (KUL-Kuala Lumpur Intl.)42 min drive

Perks for members at select top-rated stays

Our Silver and Gold members get perks at select VIP Access properties, on top of exceptional service.
Silver tier member
A perk like food and drink extras, free breakfast, or parking credits
Gold tier member
Room upgrades when available, plus Silver perks

Room options

About this area

Petaling Jaya

Located in Bandar Sunway neighbourhood, Sunway Pyramid Hotel is connected to a shopping centre. Sunway Pyramid Mall and Mid Valley Megamall are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Berjaya Times Square. Looking to enjoy an event or a game while in town? See what's happening at Bukit Jalil National Stadium or Shah Alam Stadium. Spend some time exploring the area's activities, including outlet shopping.
Visit our Petaling Jaya travel guideOpens in a new window
Map

What's nearby

  • Sunway Pyramid Convention Centre - 1 min walk
  • Pinnacle Sunway - 4 min walk
  • Sunway Pyramid Mall - 6 min walk
  • Sunway Mentari Business Park - 10 min walk
  • Sunway University - 20 min walk

Getting around

  • SS 15 - 5 min drive
  • Taman Bahagia Station - 8 min drive
  • Kuala Lumpur International Airport (KUL) - 44 min drive

Restaurants

  • Hong Kong Kim Gary Restaurant - 1 min walk
  • 海底捞火鍋 - 4 min walk
  • 鼎泰豐 Din Tai Fung - 4 min walk
  • ABC One Bistro - 1 min walk
  • The Resort Cafe - 4 min walk

About this property

Sunway Pyramid Hotel

4-star hotel located in Bandar Sunway
Located close to Sunway Pyramid Mall, Sunway Pyramid Hotel provides a shopping centre on site, dry cleaning/laundry services and a bar. Stay connected with free in-room WiFi, and guests can find other amenities, such as conference space and a restaurant.
You'll also find perks such as:
  • Buffet breakfast (surcharge), a free local area shuttle and valet parking (surcharge)
  • A round-trip airport shuttle (surcharge), concierge services and tour/ticket information
  • ATM/banking services, a 24-hour front desk and luggage storage
  • Guest reviews give good marks for the helpful staff and proximity to shopping
Room features
All 564 rooms offer comforts such as 24-hour room service and air conditioning, as well as thoughtful touches such as free WiFi and safes. Guest reviews speak positively of the size rooms at the property.
More conveniences in all rooms include:
  • Bathrooms with showers and bidets
  • LED TVs with premium channels
  • Electric kettles, daily housekeeping and electrical adapters/chargers

Languages

Arabic, Chinese (Cantonese), Chinese (Mandarin), English, Malay

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Follows the regional cleaning and disinfection practices of Safe & Clean (Malaysia)

Social distancing

Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast and through room service
Reservations are required for the use of certain on-site facilities
At check-in, guests must provide a record of full COVID-19 vaccination
COVID-19 vaccination record requirement applies to all guests aged 18 and older; guests must have received complete COVID-19 vaccination at least 14 days prior to check-in
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • On-site parking available only on request
  • Covered self parking on site (MYR 15 per night; includes in/out privileges)
  • Valet parking on site (MYR 30 per day)
  • Return airport shuttle (surcharge) from 7:00 AM to 11:30 PM
  • Airport shuttle on request
  • Free local area shuttle

Food and drink

  • Buffet breakfast available for a fee daily 6:00 AM–10:30 AM: MYR 78.30 for adults and MYR 39.15 for children
  • 1 restaurant
  • 1 bar
  • 24-hour room service

Things to do

  • Shopping centre

Family friendly

  • Free area shuttle
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Business services

  • Conference space
  • A meeting room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • In-room accessibility (selected rooms)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Bidet
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste

Entertainment

  • LED TV
  • Premium channels
  • Satellite channels

Food and drink

  • Electric kettle
  • Free bottled water

More

  • Connecting rooms available
  • Desk
  • Electrical adapters/chargers
  • Iron/ironing board
  • Phone
  • Safe
  • Slippers
  • Soundproofing

Similar properties

Policies

Check-in

Check-in from 3:00 PM - midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
At check-in, guests must provide a record of full COVID-19 vaccination
COVID-19 vaccination record requirement applies to all guests aged 18 and older; guests must have received complete COVID-19 vaccination at least 14 days prior to check-in

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately MYR 78.30 for adults and from MYR 39.15 for children
  • Airport shuttle fee: MYR 170 per vehicle (return, maximum occupancy 4)
  • Covered self-parking fee: MYR 15 per night (in/out privileges)
  • Valet parking fee: MYR 30 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and window guards

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Sunway Pyramid Hotel Petaling Jaya
Sunway Pyramid Petaling Jaya
Pyramid Tower Hotel At Sunway Lagoon Petaling Jaya
Pyramid Hotel At Sunway Lagoon
Sunway Pyramid Hotel Hotel
Sunway Pyramid Hotel Petaling Jaya
Sunway Pyramid Hotel Hotel Petaling Jaya

Frequently asked questions

Is Sunway Pyramid Hotel pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Sunway Pyramid Hotel?

As of 9 Jun 2023, prices found for a 1-night stay for 2 adults at Sunway Pyramid Hotel on 24 Jun 2023 start from RM 389.02, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Sunway Pyramid Hotel?

Self-parking is available for MYR 15 per night. Valet parking is available for MYR 30 per day.

What time is check-in at Sunway Pyramid Hotel?

Check-in is from 3:00 PM - midnight. Late check-in is available during limited hours.

What time is check-out at Sunway Pyramid Hotel?

Checkout is at noon.

Does Sunway Pyramid Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs 7:00 AM-11:30 PM on request. A fee of MYR 170 per vehicle applies.

Where is Sunway Pyramid Hotel located?

Located in Bandar Sunway, this hotel is within a 10-minute walk of Sunway Pyramid Convention Centre and Sunway Pyramid Mall. Sunway Mentari Business Park and Sunway University are also within 1 mile (2 km). Kuala Lumpur Setia Jaya KTM Komuter Station is 20 minutes by foot.

Sunway Pyramid Hotel Reviews

Sunway Pyramid Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 256 out of 625 reviews" "
" "10 - Excellent 41%
Rating 8 - Good. 275 out of 625 reviews" "
" "8 - Good 44%
Rating 6 - Okay. 53 out of 625 reviews" "
" "6 - Okay 8%
Rating 4 - Poor. 31 out of 625 reviews" "
" "4 - Poor 5%
Rating 2 - Terrible. 10 out of 625 reviews" "
" "2 - Terrible 2%

8.6/10

Cleanliness

8.3/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Norine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room cleaning not properly cleaned,carpet not vacuumed
Stayed 10 nights in May 2023

6/10 Okay

Adrian

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Like - Location - Clean - Big mall beside Dislike - Always given low level floors with no view. This time round was given second floor facing the outside of the hotel. Anyways the hotel has 101 excuses on why they do what they did.
Stayed 2 nights in May 2023

10/10 Excellent

Chie Ping

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Room comfortable & clean. Friendly & efficient service
Stayed 3 nights in Apr 2023

8/10 Good

Peter

Travelled with family
Liked: Cleanliness
Convenience
Stayed 1 night in Apr 2023

10/10 Excellent

Sivaraj, Singapore

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location connected to a great shopping malls.with a wide variety of restaurants. Efficient staff
Stayed 2 nights in Apr 2023

10/10 Excellent

Sivaraj, Singapore

Stayed 2 nights in Apr 2023

8/10 Good

Vincent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location for food and shops. Parking could be improved. Traffic can be horrendous
Stayed 2 nights in Apr 2023

10/10 Excellent

Wee Kiat

Stayed 1 night in Apr 2023

6/10 Okay

OONG PING

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Overall good except, why House guest must pay for parking.
Stayed 1 night in Mar 2023

8/10 Good

MinJi

Stayed 2 nights in Mar 2023

General hotel information

Hotel location
Petaling Jaya
Star rating
4 star property
Nearest airport
Kuala Lumpur (KUL-Kuala Lumpur Intl.)
Nearby landmarks
Sunway Pyramid Mall, Petronas Twin Towers, KLCC Park