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Sunway Pyramid Hotel

Photo gallery for Sunway Pyramid Hotel

Exterior
Water park
Waterslide
Water park
Deluxe Room, 1 Bedroom, Park View | View from room

Overview of Sunway Pyramid Hotel

VIP Access

Sunway Pyramid Hotel

4.0 star property

8.4/10 Very good

Popular amenities

  • Free WiFi
  • Air conditioning
  • Restaurant
  • Breakfast available
  • Business services
  • Parking available
Map
Persiaran Lagoon, Bandar Sunway, Petaling Jaya, Selangor, 47500

Explore the area

  • Popular LocationSunway Pyramid Mall1 min walk
  • Popular LocationPinnacle Sunway4 min walk
  • Popular LocationSunway Mentari Business Park10 min walk
  • AirportKuala Lumpur (KUL-Kuala Lumpur Intl.)43 min drive
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members

Room options

About this area

Petaling Jaya

Located in Bandar Sunway neighbourhood, Sunway Pyramid Hotel is connected to a shopping centre. Travellers who have shopping on the agenda can visit Sunway Pyramid Mall and Mid Valley Megamall. Looking to enjoy an event or a game while in town? See what's happening at Bukit Jalil National Stadium or Axiata Arena. Spend some time exploring the area's activities, including outlet shopping.

What's nearby

  • Sunway Pyramid Mall - 1 min walk
  • Sunway Pyramid Convention Centre - 1 min walk
  • Pinnacle Sunway - 4 min walk
  • Sunway Mentari Business Park - 10 min walk
  • Hospital Pusat Perubatan Sunway - 2 min drive

Getting around

  • SS 15 - 5 min drive
  • Taman Bahagia Station - 8 min drive
  • Kuala Lumpur International Airport (KUL) - 45 min drive

Restaurants

  • Brotzeit - 3 min walk
  • Juice Works - 4 min walk
  • Tony Roma's - 4 min walk
  • Pizza Hut - 4 min walk
  • Delicious - 4 min walk

About this property

Sunway Pyramid Hotel

4-star hotel located in Bandar Sunway
Located close to Sunway Pyramid Mall, Sunway Pyramid Hotel provides a return airport shuttle, a shopping centre on site and dry cleaning/laundry services. Stay connected with free in-room WiFi, and guests can find other amenities, such as a bar and conference space.
You'll also find perks such as:
  • Buffet breakfast (surcharge), a free area shuttle and valet parking (surcharge)
  • An area shuttle, ATM/banking services and free newspapers
  • A banquet hall, concierge services and a 24-hour front desk
  • Guest reviews give good marks for the helpful staff and proximity to shopping
Room features
All 564 rooms offer comforts such as 24-hour room service and air conditioning, as well as thoughtful touches such as free WiFi and safes. Guest reviews speak positively of the size rooms at the property.
More conveniences in all rooms include:
  • Bathrooms with showers and bidets
  • LED TVs with premium channels
  • Electric kettles, daily housekeeping and electrical adapters/chargers

Languages

Arabic, Chinese (Cantonese), Chinese (Mandarin), English, Malay

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Follows the regional cleaning and disinfection practices of Safe & Clean (Malaysia)

Social distancing

Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast and through room service
Reservations are required for the use of certain on-site facilities
At check-in, guests must provide a record of full COVID-19 vaccination
COVID-19 vaccination record requirement applies to all guests aged 18 and older; guests must have received complete COVID-19 vaccination at least 14 days prior to check-in
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • On-site parking available only on request
  • Covered self parking on site (MYR 15 per night; includes in/out privileges)
  • Valet parking on site (MYR 30 per day)
  • Return airport shuttle (surcharge) from 7:00 AM to 11:30 PM
  • Airport shuttle on request
  • Free local area shuttle

Food and drink

  • Buffet breakfast available for a fee daily: MYR 54.80 for adults and MYR 26 for children
  • 1 restaurant
  • 1 bar
  • 24-hour room service

Things to do

  • Shopping centre

Family friendly

  • Free area shuttle
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Business services

  • Conference space
  • A meeting room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • In-room accessibility (selected rooms)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Bidet
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste

Entertainment

  • LED TV
  • Premium channels
  • Satellite channels

Food and drink

  • Electric kettle
  • Free bottled water

More

  • Connecting rooms available
  • Desk
  • Electrical adapters/chargers
  • Iron/ironing board
  • Phone
  • Safe
  • Slippers
  • Soundproofing

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
At check-in, guests must provide a record of full COVID-19 vaccination
COVID-19 vaccination record requirement applies to all guests aged 18 and older; guests must have received complete COVID-19 vaccination at least 14 days prior to check-in

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property from 1 January 2023. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: MYR 54.80 for adults and MYR 26 for children (approximately)
  • Airport shuttle fee: MYR 170 per vehicle (roundtrip, maximum occupancy 4)
  • Covered self-parking fee: MYR 15 per night (in/out privileges)
  • Valet parking fee: MYR 30 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
Safety features at this property include a fire extinguisher, a smoke detector, a security system and window guards
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Sunway Pyramid Hotel Petaling Jaya
Sunway Pyramid Petaling Jaya
Pyramid Tower Hotel At Sunway Lagoon Petaling Jaya
Pyramid Hotel At Sunway Lagoon
Sunway Pyramid Hotel Hotel
Sunway Pyramid Hotel Petaling Jaya
Sunway Pyramid Hotel Hotel Petaling Jaya

Frequently asked questions

Is Sunway Pyramid Hotel pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at ?

As of 31 Jan 2023, prices found for a 1-night stay for 2 adults at on 1 Feb 2023 start from RM 323.85, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Sunway Pyramid Hotel?

Self-parking is available for MYR 15 per night. Valet parking is available for MYR 30 per day.

What time is check-in at Sunway Pyramid Hotel?

Check-in is from 3:00 PM - midnight. Late check-in is available during limited hours.

What time is check-out at Sunway Pyramid Hotel?

Checkout is at noon.

Does Sunway Pyramid Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs 7:00 AM-11:30 PM on request. A fee of MYR 170 per vehicle applies.

Where is Sunway Pyramid Hotel located?

Located in Bandar Sunway, this hotel is within 1 mi (2 km) of Pinnacle Sunway and Sunway Pyramid Mall. Sunway Mentari Business Park and Sunway University are also within 1 mile (2 km). Kuala Lumpur Setia Jaya KTM Komuter Station is 20 minutes by foot.

Can I cancel my reservation for free at Sunway Pyramid Hotel and receive a full refund?

Yes, Sunway Pyramid Hotel offers free cancellation on select room rates, because flexibility matters! Please refer to Sunway Pyramid Hotel cancellation policy on our site for more details about any exclusions or requirements.

Reviews

8.4

Very good

Rating 10 - Excellent. 243 out of 588 reviews" "
" "10 - Excellent 41%
Rating 8 - Good. 263 out of 588 reviews" "
" "8 - Good 45%
Rating 6 - Okay. 48 out of 588 reviews" "
" "6 - Okay 8%
Rating 4 - Poor. 26 out of 588 reviews" "
" "4 - Poor 4%
Rating 2 - Terrible. 8 out of 588 reviews" "
" "2 - Terrible 1%

8.6/10

Cleanliness

8.3/10

Staff & service

8.4/10

Amenities

8.5/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Ainan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is a bit small and the parking is not free.
Stayed 1 night in Jan 2023

10/10 Excellent

Sattiyah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and cozy room.
Stayed 1 night in Jan 2023

6/10 Okay

Khin Choy, Klang

Travelled with family
Liked: Amenities
Not that worth paying more than RM600 for the stay

4/10 Poor

Peck Mei

Travelled with family
Disliked: Cleanliness, staff & service
We have no toilet paper, left only 2 tissue paper in the box which is left over by the previous customer when we checked into our rooms. The worst thing is that someone smoked in my room after cleaning it. This is a non smoking room right?

10/10 Excellent

ASMA

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
GOOD LOCATION AND CONVENIENT. STAFF ARE VERY FRIENDLY AND HELPFUL. SPECIAL THANKS TO ZAC & SHUVANA(NOT SURE OF IF IT SPELT CORRECTLY)😀😀😀😀 DISSAPOINTED WITH EXPEDIA TO HAVE CANCELLED OUR BOOKING WITHOUT INFORMATION. LUCKILY STAFF HELPED TO GET A ROOM FOR MY FAMILY.BAD EXPERIENCE WITH EXPEDIA.😏😏

10/10 Excellent

Ho

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient and easy access to shopping mall, dining and various entertainment.

6/10 Okay

Irwan

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Access to the mall is very convenient.
Stayed 2 nights in Dec 2022

4/10 Poor

gina

Business traveller
Disliked: Cleanliness, staff & service, amenities

10/10 Excellent

Mary

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a lovely hotel stay. So close to amenities.
Stayed 9 nights in Oct 2022

8/10 Good

Abdullah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location but they need some flexibility
Everything was fine except that they were not flexible in terms of checking out. The best thing I liked about the hotel is the location.
Stayed 2 nights in Oct 2022