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citizenM Kuala Lumpur Bukit Bintang

Photo gallery for citizenM Kuala Lumpur Bukit Bintang

Lobby sitting area
King Room | Premium bedding, in-room safe, desk, laptop workspace
King Room | View from room
King Room | Premium bedding, in-room safe, desk, laptop workspace
King Room | Premium bedding, in-room safe, desk, laptop workspace

Overview of citizenM Kuala Lumpur Bukit Bintang

citizenM Kuala Lumpur Bukit Bintang

4.0 star property

4.8/5 Exceptional

Popular amenities

  • Free WiFi
  • Parking included
  • Air conditioning
  • Restaurant
  • Breakfast available
  • Business services
Map
128 Jalan Pudu, Kuala Lumpur, 55100

Explore the area

  • Popular LocationBerjaya Times Square14 min walk
  • Popular LocationKuala Lumpur Tower16 min walk
  • Popular LocationPavilion Kuala Lumpur17 min walk
  • AirportKuala Lumpur (KUL-Kuala Lumpur Intl.)44 min drive

Room options

About this area

Kuala Lumpur

CitizenM Kuala Lumpur Bukit Bintang is located in Bukit Bintang, a neighbourhood in Kuala Lumpur, and is near a metro station. Berjaya Times Square and Pavilion Kuala Lumpur are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore KLCC Park. Perdana Botanical Gardens and KidZania are also worth visiting. Spend some time exploring the area's activities, including outlet shopping.

What's nearby

  • Kottu Malai Pillayar Temple - 5 min walk
  • Menara Maybank - 6 min walk
  • Berjaya Times Square - 14 min walk
  • Kuala Lumpur Tower - 16 min walk
  • Pavilion Kuala Lumpur - 17 min walk

Getting around

  • Kuala Lumpur Masjid Jamek Station - 13 min walk
  • Imbi Station - 13 min walk
  • Kuala Lumpur International Airport (KUL) - 44 min drive

About this property

citizenM Kuala Lumpur Bukit Bintang

4-star hotel located in Bukit Bintang
CitizenM Kuala Lumpur Bukit Bintang is located close to Berjaya Times Square and Pavilion Kuala Lumpur, and provides shopping on site, a bar and a 24-hour business centre. Be sure to enjoy a meal at canteenM, the on-site restaurant. Guests can connect to free in-room WiFi.
Additional perks include:
  • Free self-parking
  • Breakfast (surcharge), express check-out and express check-in
  • A lift, a 24-hour front desk and a TV in the lobby
  • Guest reviews say good things about the overall value, helpful staff and overall condition
Room features
All 105 rooms offer comforts, such as premium bedding and iPads, in addition to perks, such as laptop-friendly workspaces and air conditioning. Guest reviews highly rate the overall comfort rooms at the property.
Extra conveniences in all rooms include:
  • Recycling and LED light bulbs
  • Bathrooms with hydromassage showers and eco-friendly toiletries
  • Flat-screen TVs with premium channels
  • Wardrobes/cupboards, fridges and daily housekeeping

Languages

Chinese (Mandarin), English, Malay

Cleaning and safety practices

Enhanced cleanliness measures

Sheets and towels are washed at 60ยฐC or hotter
Follows the regional cleaning and disinfection practices of Safe & Clean (Malaysia)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Guest accommodations are accessible via mobile device

Safety measures

Reservations are required for the use of certain on-site facilities
At check-in, guests must provide a record of full COVID-19 vaccination
COVID-19 vaccination record requirement applies to all guests aged 18 and older; guests must have received complete COVID-19 vaccination at least 1 days prior to check-in
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site

Food and drink

  • To-go breakfast available for a fee daily 6:30 AMโ€“10:30 AM: MYR 35 per person
  • 1 restaurant
  • 1 bar
  • Coffee/tea in a common area

Restaurants on site

  • CanteenM
  • CanteenM

Things to do

  • Shopping

Family friendly

  • Fridge
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Lift
  • Water dispenser

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Luggage storage
  • Multilingual staff

Business services

  • 24-hour business centre
  • Meeting rooms - 3

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Ceiling hoist
  • Grab bar in shower
  • Grab bar near toilet
  • Hand-held showerhead
  • Height-adjustable showerhead
  • In-room accessibility
  • Low-height bed
  • Raised toilet seat
  • Roll-in shower
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

More

  • At least 80% of lighting from LEDs
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drinks bottles
  • No plastic water bottles
  • Reusable cups only
  • Smoke-free property
  • TV in lobby
  • Vegetarian dining options
  • Water dispenser

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Premium bedding

Bathroom

  • Eco-friendly toiletries
  • Hairdryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • Flat-screen TV
  • iPad
  • iPod dock
  • Premium channels
  • Satellite channels

Food and drink

  • Free bottled water
  • Fridge

More

  • Bulk dispenser for toiletries
  • Desk
  • Eco-friendly cleaning products used
  • Energy-saving features in guest rooms
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • LED light bulbs
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Soundproofing
  • Water-efficient showers only
  • Water-efficient toilets only

Similar properties

See similar properties

Policies

Check-in

Check-in from 2:00 PM - midnight
Early check-in subject to availability
Early check-in fee: MYR 100
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: MYR 100
Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions; front desk staff will greet guests on arrival
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
At check-in, guests must provide a record of full COVID-19 vaccination
COVID-19 vaccination record requirement applies to all guests aged 18 and older; guests must have received complete COVID-19 vaccination at least 1 days prior to check-in
Due to COVID-19 concerns, guests may choose to decline daily housekeeping service at check-in.
Guests may download the citizenM mobile app for contactless, pre-arrival check-in options; keyless room access; and optional cleaning and food services.
Guests traveling with a service animal must contact the property prior to arrival.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property from 1 January 2023. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for to-go breakfast: MYR 35 per person (approximately)
  • Early check-in fee: MYR 100 (subject to availability)
  • Late check-out fee: MYR 100 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
On-site parties or group events are strictly prohibited
Long-term renters welcome
This property uses eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector and a security system
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

A car is not required for transport to and from this property

Property is also known as

Hotel Sky Express
Hotel Sky Express Bukit Bintang
Sky Bukit Bintang
Sky Express Bukit Bintang
Sky Express Bukit Bintang Kuala Lumpur
Sky Express Hotel
citizenM Kuala Lumpur Bukit Bintang Hotel
Sky Express Hotel Bukit Bintang Kuala Lumpur
Sky Hotel Express
Sky Hotel Express Bukit Bintang
citizenM Kuala Lumpur Bukit B
citizenM Kuala Lumpur Bukit Bintang Hotel
citizenM Kuala Lumpur Bukit Bintang Kuala Lumpur
citizenM Kuala Lumpur Bukit Bintang Hotel Kuala Lumpur

Frequently asked questions

Is citizenM Kuala Lumpur Bukit Bintang pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at ?

As of 29 Nov 2022, prices found for a 1-night stay for 2 adults at on 21 Dec 2022 start from RMย 202.3, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at citizenM Kuala Lumpur Bukit Bintang?

Self-parking is free at this property.

What time is check-in at citizenM Kuala Lumpur Bukit Bintang?

Check-in is from 2:00 PM - midnight. Early check-in is available for a fee of MYR 100 (subject to availability).

What time is check-out at citizenM Kuala Lumpur Bukit Bintang?

Checkout is at 11:00 AM. Late checkout is available for MYR 100 (subject to availability).

Where is citizenM Kuala Lumpur Bukit Bintang located?

Located in Bukit Bintang, this hotel is within a 15-minute walk of Kottu Malai Pillayar Temple and Berjaya Times Square. Pavilion Kuala Lumpur and KLCC Park are also within 2 miles (3 km). Imbi Station is 13 minutes by foot and Bukit Bintang Station is 13 minutes.

Can I cancel my reservation for free at citizenM Kuala Lumpur Bukit Bintang and receive a full refund?

Yes, citizenM Kuala Lumpur Bukit Bintang offers free cancellation on select room rates, because flexibility matters! Please refer to citizenM Kuala Lumpur Bukit Bintang cancellation policy on our site for more details about any exclusions or requirements.

Overall score and ratings

4.8

Exceptional

Rating 5 - Excellent. 160 out of 187 reviews" "
" "5 - Excellent 86%
Rating 4 - Good. 18 out of 187 reviews" "
" "4 - Good 10%
Rating 3 - Okay. 5 out of 187 reviews" "
" "3 - Okay 3%
Rating 2 - Poor. 2 out of 187 reviews" "
" "2 - Poor 1%
Rating 1 - Terrible. 2 out of 187 reviews" "
" "1 - Terrible 1%

4.8/5

Cleanliness

4.8/5

Staff & service

4.5/5

Amenities

4.8/5

Property conditions & facilities

4.5/5

Eco-friendliness

5/5 Excellent

Jessi, Fitzroy North
Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property in middle of all the action
Stayed 1 night in Nov 2022

5/5 Excellent

JEMY
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely loved my stay at this hotel! It felt like a five-star experience without having to pay five-star prices. The hotel is modern, has great decor and interior design, buffet breakfast (extra 35 MR), and 24/7 front desk service. It is self-serve check in and check out if you like that. Staff were gracious to call me Grab whenever I needed to travel. Location wise it is < 5 min walk to major sights (like the night food market) but since it's just outside of the touristy spots it was quiet. Inside the room, It was decent size for two people. The room is completely high-tech and can be controlled by the iPad right next to the bed. I enjoyed the features like different colors in the shower, temperature control, TV control, mood music for bedtime and the ability to put the blinds and curtains up and down.
Stayed 3 nights in Nov 2022

5/5 Excellent

susi
Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The design very unique I suggest the bathroom door have a lock
Stayed 1 night in Oct 2022

5/5 Excellent

Swinzle
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great amenities and location
Stayed 1 night in Oct 2022

5/5 Excellent

Wee Sing Jeffrey
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed the hotel and the experience, especially the fact that everything is at your finger tips (literally) through the CitizenM app (from check-in, control of room amenities, to check-out). Located near Jalan Alor and within walking distance to Bukit Bintang shopping area.
Stayed 2 nights in Sep 2022

5/5 Excellent

Towhidul
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location, room with a great view
One of the best in Bukit Bintang area. Everything is amazing about this hotel.
Stayed 2 nights in Aug 2022

5/5 Excellent

Rupert
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I liked it
Stayed 3 nights in Aug 2022

5/5 Excellent

Vernesha
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel the staff is so friendly and helpful. The room is clean, comfortable, new, and the bed is so plush. Able to order from restaurant and the breakfast is wonderful .
Stayed 1 night in Jun 2022

5/5 Excellent

C
Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super Hotel in KL
Great hotel for business and couples - rooms suit two max and super helpful staff! Highly recommended
Stayed 4 nights in Jun 2022

4/5 Good

NICK, North York
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modern interior deco. Room is tiny. High tech touch though.
Stayed 1 night in Jun 2022