Hotel Spa di Kuala Lumpur

"1. Loved the room & the view 2. I had requested a smoking room in my reservations & even sent a message to remind. I received an email back saying allocation is based on availability. But during check-in I was informed that the whole hotel is non-smoking. Would be good if I was informed of this prior so I can manage expectations. "

"Flawless"

"Thrilling experience for this stay from FO check in to check out very professionally executed. Special thanks to Farah Front office by ensuring my rooms are feather item free and 2 hard pillow was placed in prior to my check in. On 25/5 Housekeeping the male Nepalnese (team leader i presumed) was very attentive and attention to detail by showing me the room feature especially lighting switch to which i have trouble to locate for the first night, he keeps checking about my well being because he...

"Excellent"

"Excellent . Services tiptop. "

"Sangat memuaskan . Saya Akan datang Balik lagi."

"Great hotel with kind and helpful staff. We were pleasantly surprised when were handed free upgrade from deluxe to 2 bedroom suite. The suite was large and spacious complete with kitchen amenities and washing machine. "

"Excellent service like busy bee and energizer bunny Once you stay here, doubt you will look for other hotel of similar level."