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JW Marriott Kuala Lumpur

Photo gallery for JW Marriott Kuala Lumpur

Reception
Studio, 1 King Bed, Non Smoking, Poolside | Pool | Outdoor pool
Exterior
Premium bedding, in-room safe, desk, blackout curtains
Pub

Overview of JW Marriott Kuala Lumpur

JW Marriott Kuala Lumpur

5.0 star property
8.8 out of 10 Excellent
8.8/10 Excellent

Popular amenities

  • Pool
  • Spa
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
Map
183 Jalan Bukit Bintang, Wilayah Persekutuan, Kuala Lumpur, 55100

Explore the area

  • Popular LocationPavilion Kuala Lumpur2 min walk
  • Popular LocationBerjaya Times Square13 min walk
  • Popular LocationPetronas Twin Towers18 min walk
  • AirportKuala Lumpur (KUL-Kuala Lumpur Intl.)50 min drive

Room options

About this area

Kuala Lumpur

Located in Kuala Lumpur City Centre neighbourhood, JW Marriott Kuala Lumpur is connected to a shopping centre. Pavilion Kuala Lumpur and Berjaya Times Square are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore KLCC Park. Perdana Botanical Gardens and Desa Waterpark are also worth visiting. Guests appreciate the hotel's central location.
Visit our Kuala Lumpur travel guideOpens in a new window
Map

What's nearby

  • Pavilion Kuala Lumpur - 2 min walk
  • Lot 10 Shopping Centre - 3 min walk
  • Sungei Wang Plaza - 6 min walk
  • Berjaya Times Square - 13 min walk
  • Petronas Twin Towers - 18 min walk

Getting around

  • Kuala Lumpur Masjid Jamek Station - 3 min drive
  • Bukit Bintang Station - 5 min walk
  • Kuala Lumpur International Airport (KUL) - 50 min drive

Restaurants

  • HoMinSan 好面善 - 2 min walk
  • Calia - 1 min walk
  • Ippudo - 1 min walk
  • Shanghai Restaurant - 1 min walk
  • Jogoya - 1 min walk

About this property

JW Marriott Kuala Lumpur

5-star luxury hotel near Petronas Twin Towers
Close to Pavilion Kuala Lumpur and Berjaya Times Square, JW Marriott Kuala Lumpur provides a poolside bar, a shopping centre on site and dry cleaning/laundry services. Treat yourself to a body wrap, a body scrub or a facial at Donna, the on-site spa. Be sure to enjoy a meal at any of the 4 on-site restaurants, which feature Chinese cuisine and more. Free in-room WiFi is available to all guests, along with a bar and a gym.
Other perks at this hotel include:
  • An outdoor pool and a children's pool
  • Limo/town car service, buffet breakfast (surcharge) and valet parking (surcharge)
  • Express check-out, multilingual staff and 22 meeting rooms
  • Luggage storage, coworking spaces and wedding services
  • Guest reviews give top marks for the breakfast and location
Room features
All 738 rooms feature comforts, such as 24-hour room service and premium bedding, in addition to perks, such as air conditioning and dressing gowns.
Other conveniences in all rooms include:
  • Bathrooms with separate baths/showers and free toiletries
  • 58-inch LCD TVs with satellite channels
  • Wardrobes/cupboards, free infant beds and electric kettles

Languages

Arabic, Chinese (Mandarin), English, Japanese, Malay

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of Safe & Clean (Malaysia)
Follows the standard cleaning and disinfection practices of Commitment to Clean (Marriott)
Follows the industry cleaning and disinfection practices of COVID-19 Guidelines (WHO)

Social distancing

Cashless transactions are available for all charges at the property
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for lunch and dinner
At check-in, guests must provide a record of full COVID-19 vaccination
Guests providing vaccine records must have received complete COVID-19 vaccination at least 14 days prior to check-in
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (MYR 10 per day)
  • Valet parking on site (MYR 30 per day)
  • Wheelchair-accessible parking available
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 6:00 AM–10:30 AM: MYR 60 for adults and MYR 30 for children
  • 4 restaurants
  • 1 poolside bar and 1 bar
  • 24-hour room service

Restaurants on site

  • Shanghai Restaurant
  • JW Firehouse
  • Shook!
  • Luk Yu Tea House
  • The Alchemy

Things to do

  • Children's pool
  • Fitness centre
  • Full-service spa
  • Outdoor pool
  • Sauna
  • Shopping centre
  • Shopping
  • Steam room

Family friendly

  • Children's pool
  • Free cots/infant beds
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Turndown service
  • Wedding services

Business services

  • Conference centre
  • Coworking spaces
  • Meeting rooms - 22

Spa

  • Body scrubs
  • Body wraps
  • Facials
  • Manicures and pedicures
  • Massages
  • Sauna
  • Spa open daily
  • Hot tub
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • In-room accessibility (selected rooms)
  • Lever door handles
  • Low-height plug sockets in bathroom
  • Step-free path to entrance
  • Visual fire alarm
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible (may have limits)

More

  • Couples dining
  • Romance packages available
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Separate bath and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste

Entertainment

  • 58-inch LCD TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Desk
  • Desk chair
  • Iron/ironing board
  • Phone
  • Safe
  • Slippers
  • Soundproofing
  • Turndown service

Similar properties

Policies

Check-in

Check-in from 3 PM - anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
At check-in, guests must provide a record of full COVID-19 vaccination
Guests providing vaccine records must have received complete COVID-19 vaccination at least 14 days prior to check-in

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately MYR 60 for adults and from MYR 30 for children
  • Self-parking fee: MYR 10 per day
  • Valet parking fee: MYR 30 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

JW Kuala Lumpur
JW Marriott Hotel Kuala Lumpur
JW Marriott Kuala Lumpur
Kuala Lumpur JW Marriott Hotel
Kuala Lumpur Marriott Hotel
Marriott Hotel Kuala Lumpur
Kuala Lumpur Marriott
Marriott Kuala Lumpur
JW Marriott Kuala Lumpur Hotel
JW Marriott Kuala Lumpur Hotel
JW Marriott Kuala Lumpur Kuala Lumpur
JW Marriott Kuala Lumpur Hotel Kuala Lumpur

Frequently asked questions

Does JW Marriott Kuala Lumpur have a pool?

Yes, this property has an outdoor pool and a children's pool.

How much does it cost to stay at JW Marriott Kuala Lumpur?

As of 2 Jun 2023, prices found for a 1-night stay for 2 adults at JW Marriott Kuala Lumpur on 2 Jul 2023 start from RM 414.99, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is JW Marriott Kuala Lumpur pet-friendly?

No, pets are not allowed at this property.

How much is parking at JW Marriott Kuala Lumpur?

Self-parking is available for MYR 10 per day. Valet parking is available for MYR 30 per day.

What time is check-in at JW Marriott Kuala Lumpur?

Check-in is from 3 PM - anytime. A fee applies for early check-in (subject to availability).

What time is check-out at JW Marriott Kuala Lumpur?

Checkout is at noon. Late check-out is available for a fee (subject to availability).

Where is JW Marriott Kuala Lumpur located?

Located in Kuala Lumpur City Centre, this luxury hotel is steps away from Fahrenheit 88 Shopping Mall and Pavilion Kuala Lumpur. Berjaya Times Square and KLCC Park are also within 15 minutes. Bukit Bintang Station is only a 5-minute walk and Raja Chulan Station is 9 minutes.

JW Marriott Kuala Lumpur Reviews

JW Marriott Kuala Lumpur Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 586 out of 1003 reviews" "
" "10 - Excellent 58%
Rating 8 - Good. 266 out of 1003 reviews" "
" "8 - Good 27%
Rating 6 - Okay. 89 out of 1003 reviews" "
" "6 - Okay 9%
Rating 4 - Poor. 41 out of 1003 reviews" "
" "4 - Poor 4%
Rating 2 - Terrible. 21 out of 1003 reviews" "
" "2 - Terrible 2%

9.0/10

Cleanliness

8.8/10

Staff & service

8.7/10

Amenities

8.7/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Francis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Almost was very good except dining also one of the staff was very kind and helpful Sara Baghari Kind regards Francis
Stayed 2 nights in May 2023

10/10 Excellent

Yong Lik

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are big and well lay-out. The staff are friendly and helpful.
Stayed 3 nights in May 2023

10/10 Excellent

Wan Ying

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2023

10/10 Excellent

Takeshi

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Almost perfect.
Stayed 2 nights in Apr 2023

10/10 Excellent

bogachan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Perfect
Stayed 3 nights in Apr 2023

10/10 Excellent

Megan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location to dining options and shopping
Stayed 9 nights in Apr 2023

10/10 Excellent

Prudence

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
all the staff are very nice and polite. spacious room. great location with a lot of shops around but road traffic in the area is bad. toilet flush can be stronger.
Stayed 2 nights in Apr 2023

10/10 Excellent

Len, Croydon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well located in the heart of Kuala Lumpur within walking to shopping, restaurant, transport and night life.
Stayed 10 nights in Mar 2023

10/10 Excellent

Sizar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, great amenities
Stayed 3 nights in Mar 2023

4/10 Poor

Teik King

No hair dryer in my room. No cold coutersy drink Disappointed. I would rate three stars not five
Stayed 6 nights in Mar 2023