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Overview of Swiss-Garden Hotel Bukit Bintang Kuala Lumpur

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Featured image
Outdoor pool, pool loungers
Minibar, in-room safe, desk, laptop workspace
Minibar, in-room safe, desk, laptop workspace
Minibar, in-room safe, desk, laptop workspace

Swiss-Garden Hotel Bukit Bintang Kuala Lumpur

4 out of 5

4.2/5 Very good

Guests rated this property 4.3/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Restaurant
  • Gym
  • Breakfast Available

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment

Explore the area

    Popular LocationJalan Alor7 min walk
    Popular LocationLow Yat Plaza8 min walk
    Popular LocationBerjaya Times Square9 min walk
    AirportKuala Lumpur (KUL-Kuala Lumpur Intl.)52 min drive

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Newly Renovated - Premier King Room

No guest room rating
  • 28 sq m
  • Sleeps 3
  • 1 King Bed

Newly Renovated - Deluxe King Room

3.7/5 guest room rating
  • 28 sq m
  • Sleeps 3
  • 1 King Bed

Newly Renovated - Executive King Room

No guest room rating
  • 38 sq m
  • Sleeps 3
  • 1 King Bed

Newly Renovated - Family Room

4.2/5 guest room rating
  • 50 sq m
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

Newly Renovated - Premier Twin Room

  • 28 sq m
  • Sleeps 3
  • 2 Single Beds

Newly Renovated - Deluxe Twin Room

No guest room rating
  • 28 sq m
  • Sleeps 3
  • 2 Single Beds

Newly Renovated - Deluxe Hollywood Room

5/5 guest room rating
  • 28 sq m
  • Sleeps 3
  • 2 Single Beds

Newly Renovated - Executive Twin Room

  • 28 sq m
  • Sleeps 3
  • 2 Single Beds

About this area

Kuala Lumpur

Located in Kuala Lumpur's Bukit Bintang neighbourhood, Swiss-Garden Hotel Bukit Bintang Kuala Lumpur is in the city centre and on the boardwalk. Merdeka Square and Petronas Twin Towers are notable landmarks, and travellers looking to shop may want to visit Jalan Alor and Petaling Street. Don't miss out on a visit to Perdana Botanical Gardens. Guests appreciate the hotel's convenience for public transportation: Imbi Station is 9 minutes on foot and Bukit Bintang Station is 13 minutes.
Popular Location

What's nearby

  • Jalan Alor - 7 min walk
  • Low Yat Plaza - 8 min walk
  • Kottu Malai Pillayar Temple - 8 min walk
  • Berjaya Times Square - 9 min walk
  • Menara Maybank - 9 min walk

Getting around

  • Imbi Station - 9 min walk
  • Kuala Lumpur Masjid Jamek Station - 16 min walk
  • AirportKuala Lumpur (KUL-Kuala Lumpur Intl.) - 52 min drive

Restaurants

  • Where to eat
  • Garden Terrace – Open daily.
View in a map

About this property

Swiss-Garden Hotel Bukit Bintang Kuala Lumpur

Boardwalk Kuala Lumpur hotel in Bukit Bintang, walk to Jalan Alor
This hotel features a restaurant, an outdoor pool and a fitness centre. WiFi in public areas is free. Other amenities include self parking, a business centre and a children's pool. All 325 rooms provide free WiFi and free wired Internet, Smart TVs with satellite channels, and conveniences such as electric kettles and free tea bags/instant coffee. Guests will also find TVs, minibars and room service (during limited hours).
Swiss-Garden Hotel Bukit Bintang Kuala Lumpur offers 325 forms of accommodation with minibars and a safe. 40-inch Smart televisions come with satellite channels. Bathrooms include a shower with a rainfall showerhead, bathrobes, slippers and bidets.

This Kuala Lumpur hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. Housekeeping is provided on a daily basis.

An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness centre.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows regional sanitisation guidelines of Safe & Clean (Malaysia)

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
Individually wrapped food options available through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (MYR 10 per day; includes in/out privileges)
  • On-site parking is wheelchair accessible

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: MYR 45 per person
  • 1 restaurant
  • Room service available

Things to do

  • Children's pool
  • Fitness centre
  • Outdoor pool

Family friendly

  • Children's pool
  • Dry cleaning service
  • Outdoor pool

Conveniences

  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Multilingual staff

Languages spoken

  • Chinese
  • English
  • Malay

Business services

  • 8 meeting rooms
  • Business centre

Outdoors

  • Pool sunloungers

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room accessibility
  • Wheelchair-accessible parking
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas (fines apply)
  • Renovated entire property – August 2019

Room amenities

Bedroom

  • Climate control (air conditioning)
  • Blackout drapes/curtains
  • Linens

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hairdryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 40-inch smart TV
  • Satellite channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Free tea bags/instant coffee
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Guidebooks/recommendations
  • Iron/ironing board
  • Laptop-friendly workspace
  • Local maps
  • Phone
  • Safe
  • Slippers

Policies

Check-in

Check-in from 2:00 PM - 9:00 AM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

This property is closed from 18 March 2020 to 31 January 2021 (dates subject to change).

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children stay free when using existing bedding
Rollaway/extra beds are available for MYR 120.0 per night.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property from 1 July 2021. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: MYR 45 per person (approximately)
  • Self-parking fee: MYR 10 per day (in/out privileges)
  • Rollaway bed fee: MYR 120.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a smoke detector

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Garden Kuala Lumpur Hotel
Garden Swiss Hotel Kuala Lumpur
Hotel Garden Kuala Lumpur
Hotel Swiss Garden
Hotel Swiss Kuala Lumpur
Kuala Lumpur Swiss Garden
Kuala Lumpur Swiss Garden Hotel
Swiss Garden Hotel
Swiss Garden Hotel Kuala Lumpur
Swiss Garden Kuala Lumpur
Swiss Garden Bukit Bintang Kuala Lumpur Hotel
Swiss-Garden Hotel
Swiss-Garden Bukit Bintang Kuala Lumpur
Swiss-Garden
Swiss Garden Bukit Bintang Kuala Lumpur
Swiss-Garden Hotel Bukit Bintang Kuala Lumpur Hotel
Swiss-Garden Hotel Bukit Bintang Kuala Lumpur Kuala Lumpur
Swiss-Garden Hotel Bukit Bintang Kuala Lumpur Hotel Kuala Lumpur

Frequently asked questions

Can I cancel my reservation for free at Swiss-Garden Hotel Bukit Bintang Kuala Lumpur and receive a full refund?
Yes, Swiss-Garden Hotel Bukit Bintang Kuala Lumpur offers free cancellation on select room rates, because flexibility matters! Please refer to Swiss-Garden Hotel Bukit Bintang Kuala Lumpur cancellation policy on our site for more details about any exclusions or requirements.
Does Swiss-Garden Hotel Bukit Bintang Kuala Lumpur have a pool?
Yes, this property has an outdoor pool and a children's pool.
Is Swiss-Garden Hotel Bukit Bintang Kuala Lumpur pet-friendly?
No, pets are not allowed at this property.
How much is parking at Swiss-Garden Hotel Bukit Bintang Kuala Lumpur?
Self-parking is available for MYR 10 per day.
What time is check-in at Swiss-Garden Hotel Bukit Bintang Kuala Lumpur?
Check-in is from 2:00 PM - 9:00 AM. Late check-in is available during limited hours.
What time is check-out at Swiss-Garden Hotel Bukit Bintang Kuala Lumpur?
Checkout is at noon.
Where is Swiss-Garden Hotel Bukit Bintang Kuala Lumpur located?
Located in Bukit Bintang, this hotel is within a 15-minute walk of Jalan Alor, Petaling Street and Pavilion Kuala Lumpur. Merdeka Square and Kuala Lumpur Tower are also within 1 mi (2 km). Imbi Station is 9 minutes by foot and Bukit Bintang Station is 13 minutes.
4.2
Very good
Rating 5 - Excellent. 23 out of 53 reviews
5 - Excellent 43%
Rating 4 - Good. 22 out of 53 reviews
4 - Good 42%
Rating 3 - Okay. 6 out of 53 reviews
3 - Okay 11%
Rating 2 - Poor. 1 out of 53 reviews
2 - Poor 2%
Rating 1 - Terrible. 1 out of 53 reviews
1 - Terrible 2%

4.3/5

Cleanliness

4.2/5

Staff & service

4.2/5

Amenities

4.4/5

Property conditions & facilities

4/5 Good

Travelled with partner
Happy face iconLiked: Cleanliness, staff & service
Convenient to go to China town. The breakfast was ok. Not too many options. Love the noodle bar
Stayed 2 nights in Oct 2019

5/5 Excellent

Travelled with family
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was polite and nice, they had given us an early check-in and the family room was big and spacious. It was a really comfortable stay for my family and I
Stayed 2 nights in Mar 2020

5/5 Excellent

Travelled with family
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
A strategic place for backpacker as it is walking distance to famous Alor Street and KL hop on hop off bus service where bring you to the popular tourist attraction in Kuala Lumpur.
Stayed 1 night in Mar 2020

4/5 Good

Travelled with group
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
All was good but I had the booking till 13 March for 2 rooms but due to threat of corona I checked out one day early and I asked them to refund me the amount of one night of 2 rooms as I m not staying the last night but the hotel said talk to Expedia... now I want my money back please help me
Stayed 3 nights in Mar 2020

3/5 Okay

Travelled with group
Sad face IconDisliked: Cleanliness, staff & service, property conditions & facilities, room comfort
value for the money
Incompetent staff and a three star hotel at best.
Stayed 1 night in Mar 2020

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