Skip to main content

Grand Mercure Kuala Lumpur Bukit Bintang

5.0 star property
A modern retreat in Kuala Lumpur where travelers can enjoy poolside drinks, local cuisine, and thoughtful amenities just steps from the vibrant Jalan Alor

Choose dates to view prices

Swiss-Garden Hotel Bukit Bintang in central Kuala Lumpur offers a peaceful contrast to the city's energy. Enjoy drinks at the poolside bar, local dishes at Garden Terrace, high-speed WiFi, multilingual staff, and an outdoor pool with sun loungers.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
  • Breakfast available
The current price is RM323
RM359 total
includes taxes & fees
26 May - 27 May

You may also like

Ad

Hilton Shah Alam Glenmarie

Shah Alam
  • Pool
  • Kids’ pool
  • Parking included
  • Free Wi-Fi
7.8 out of 10, Good, 340 reviews
The price is RM230
RM288 total
includes taxes & fees
4 Jun - 5 Jun
Hilton Shah Alam Glenmarie
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

Similar properties

Outdoor pool
JW Marriott Kuala Lumpur
Kuala Lumpur City Centre
  • Pool
  • Spa
  • Kids’ pool
  • Free Wi-Fi
8.8 out of 10, Excellent, 1,001 reviews
The price is RM446
RM537 total
includes taxes & fees
21 Jun - 22 Jun
JW Marriott Kuala Lumpur
Compare similar properties

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 9:00 AM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 4 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately MYR 78 for adults and from MYR 48 for children
  • Self-parking fee: MYR 10 per day (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a smoke detector

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Frequently asked questions

Does Grand Mercure Kuala Lumpur Bukit Bintang have a pool?

Yes, this property has an outdoor pool and a children's pool.

How much does it cost to stay at Grand Mercure Kuala Lumpur Bukit Bintang?

As of 21 May 2026, prices found for a 1-night stay for 2 adults at Grand Mercure Kuala Lumpur Bukit Bintang on 26 May 2026 start from RM323, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Grand Mercure Kuala Lumpur Bukit Bintang pet-friendly?

No, pets are not allowed at this property.

How much is parking at Grand Mercure Kuala Lumpur Bukit Bintang?

Self-parking is available for MYR 10 per day.

What time is check-in at Grand Mercure Kuala Lumpur Bukit Bintang?

Check-in start time: 3:00 PM; check-in end time: 9:00 AM. Late check-in is available during limited hours.

What time is check-out at Grand Mercure Kuala Lumpur Bukit Bintang?

Checkout is at noon.

Where is Grand Mercure Kuala Lumpur Bukit Bintang located?

Located in Bukit Bintang, this luxury hotel is within a 15-minute walk of Jalan Alor, Petaling Street Market and Pavilion Kuala Lumpur. Kuala Lumpur Tower and Merdeka Square are also within 1 mi (2 km). Imbi Station is 9 minutes by foot and Bukit Bintang Station is 11 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Reviews

Reviews

8.2

Very good

8.4

Cleanliness

7.4

Location

8.2

Staff & service

8.2

Property conditions & facilities
Rating 10 - Excellent. 124 out of 288 reviews
Rating 8 - Good. 96 out of 288 reviews
Rating 6 - Okay. 39 out of 288 reviews
Rating 4 - Poor. 16 out of 288 reviews
Rating 2 - Terrible. 13 out of 288 reviews

Reviews

Verified

8/10 Good

Wai Kuen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staffs was polite and is approachable . Room was big and clean and provided the necessary essentials in the room such as soap, shampoo, toothbrush etc WiFi was abit annoying as you have to log in everyday if you are not a member to the hotel chain. There are convenient stores which are open 24hrs so that was handy.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

??

Liked: Cleanliness, property conditions & facilities
The staffs were good kind.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Maurice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our favorite place in Bangkok. Excellent staff and attention to service and detail. 5 star service.
Stayed 1 night in Sep 2025
Verified

8/10 Good

Manik

Liked: Cleanliness, amenities, property conditions & facilities
Location is fantastic and extremely downtown especially for eateries and close to China town
Stayed 2 nights in May 2025
Verified

10/10 Excellent

JOHN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a well maintained hotel
Stayed 1 night in May 2025
Verified

10/10 Excellent

Basir

Liked: Cleanliness, property conditions & facilities
Spacious n clean
Stayed 1 night in May 2025
Verified

10/10 Excellent

Carla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

Really good value for money hotel. Staff friendly and helpful. Everywhere had good standard of cleanliness. Nearby to tourist attractions. Would recommend.
Stayed 3 nights in Feb 2025
Verified

10/10 Excellent

Seng Tiong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is convenient and accessible. Staff were amicable and helpful. Enjoyed my stay here.
Stayed 3 nights in Nov 2023
Verified

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Centrslly located. Walkable to the monorail and LRT. Surrounded by dining options.
Stayed 5 nights in Nov 2024
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very confident location. Free upgrade by the hotel and staff are nice
Stayed 3 nights in Mar 2024
Verified

10/10 Excellent

Haris Bin

Liked: Cleanliness, staff & service, amenities
Had been there many times. Good service from the staff. Near to the wholesale center.
Stayed 3 nights in Mar 2024
Verified

10/10 Excellent

SUNGBUM

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very near location to go Jalan Alor, Chinese town and central market. Can go to by walk. staffs are kind.
Stayed 4 nights in Feb 2024
Verified

10/10 Excellent

Ana Hafizah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I’m really satisfied with this hotel. Walking distance to Bintang Walk. Comfortable pillow, bed and all the services provided. That’s all.
Stayed 2 nights in Dec 2023
Verified

10/10 Excellent

Iz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff name Izham always make us feels welcome.
Stayed 1 night in Oct 2023
Verified

8/10 Good

George Thanarajan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was staying there for couple of days. Staff were friendly and approachable from check in to check out. Hotel has the facility to keep the luggage even after check out, no need to warry about carrying it for hours before you catch the flight. Room was neat & clean.
Stayed 2 nights in Sep 2023
Verified

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location location location :) Short walk to Jl Alor..the "food court" street. Every imaginable asian delicacy. Also a short walk to Petaling Street markets, and all Bukit Bintang pubs, Clubs and massage parlours. Even the Pavillion Shopping Mall was walkable. Hotel itself was very good.
Stayed 3 nights in Sep 2023
Verified

8/10 Good

Mina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean and the staff were nice. Hoewer, There were some connection room that were not soundproof. So, the noise of next door easily could be heard.
Stayed 5 nights in Jun 2024
Verified

6/10 Okay

nahed

Liked: Cleanliness, property conditions & facilities, room comfort
I have rated it OK based on sone not so pleasant experiences. Romm was very karge but nit adequately furnished. Primarily, very dark with hardly any lights. Area with mirror has absolutely no light and all LED lights very dim. Breakfast experience was terrible. Variety if foid but extremely poir setvice. Ckean dishes not available, no refills done, tea/coffee machibes run out of beans and no refills. Requested front desk to print our boarding passes. They said to send them at their email address. Sent them three times and they still never printed. New staff came and said to send again. Location very good and conveniently close to all toyrist places.
Stayed 3 nights in Feb 2025
Verified

10/10 Excellent

Marzuan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasant environment, ambience & service
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Nedu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is good
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Judith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient..clean..good staff
Stayed 1 night in Aug 2025
Verified

4/10 Poor

Ghada

Liked: Cleanliness
Disliked: Amenities
1-Room very bland.No cupboard ,just an open shelf to hang clothes on. The bathroom door hanger fell when I closed the door on my first day, I told the receptionist but it was not fixed !!! 2-Amenities poor - no green tea just 2 tea bags Mugs too big to use for the Nespresso coffee machine. 3-friendly staff. 4- Breakfast average. Overall overpriced.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Sabu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place to stay with family.
Stayed 3 nights in Oct 2022
Verified

8/10 Good

Hoa Chanh

Liked: Cleanliness, amenities, property conditions & facilities
My family enjoyed this hotel and its location. We enjoyed Malaysia. Will return to this hotel again next time.
Stayed 3 nights in May 2025
Verified

10/10 Excellent

Kumana Rajan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay.
Stayed 3 nights in Feb 2023