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Grand Mercure Kuala Lumpur Bukit Bintang

4.0 star property
Boardwalk/promenade hotel with fitness centre and 24-hour front desk

Choose dates to view prices

Photo gallery for Grand Mercure Kuala Lumpur Bukit Bintang

Lobby
Minibar, in-room safe, desk, laptop workspace
Outdoor pool, pool loungers
Daily buffet breakfast (MYR 48 per person)
Front of property – evening/night
Swiss-Garden Hotel Bukit Bintang in central Kuala Lumpur offers a peaceful contrast to the city's energy. Enjoy drinks at the poolside bar, local dishes at Garden Terrace, high-speed WiFi, multilingual staff, and an outdoor pool with sun loungers.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Breakfast available
  • Room service
  • Housekeeping
  • Parking available
The current price is RM317
RM342 total
includes taxes & fees
22 Oct - 23 Oct

Room options

Available filters for rooms
Showing 7 of 7 rooms

Deluxe Room, 1 King Bed, City View

Highlights

Air conditioning
Connecting rooms available
Smart TV
Blackout curtains
Private bathroom
Rainfall showerhead
Hairdryer
Bathrobes
  • Sleeps 3
  • 1 King Bed

Executive Room, 1 King Bed, City View

Highlights

Air conditioning
Connecting rooms available
Smart TV
Blackout curtains
Private bathroom
Rainfall showerhead
Hairdryer
Bathrobes
  • Sleeps 3
  • 1 King Bed

Executive Room, 2 Single Beds, City View

Highlights

Air conditioning
Connecting rooms available
Smart TV
Blackout curtains
Private bathroom
Rainfall showerhead
Hairdryer
Bathrobes
  • Sleeps 3
  • 2 Twin Beds

Junior Suite, 1 King Bed, Balcony

Highlights

Air conditioning
Connecting rooms available
Smart TV
Blackout curtains
Private bathroom
Rainfall showerhead
Hairdryer
Bathrobes
  • Sleeps 4
  • 1 King Bed

Superior Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Smart TV
Blackout curtains
Private bathroom
Rainfall showerhead
Hairdryer
Bathrobes
  • Sleeps 3
  • 1 King Bed

Superior Room, 2 Single Beds

Highlights

Air conditioning
Connecting rooms available
Smart TV
Blackout curtains
Private bathroom
Rainfall showerhead
Hairdryer
Bathrobes
  • Sleeps 3
  • 2 Twin Beds

Deluxe Room, 1 Double Bed

Highlights

Air conditioning
Connecting rooms available
Smart TV
Blackout curtains
Private bathroom
Rainfall showerhead
Hairdryer
Bathrobes
  • Sleeps 4
  • 1 Double Bed

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includes taxes & fees
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About the area

Located in Bukit Bintang, a neighbourhood in Kuala Lumpur, Grand Mercure Kuala Lumpur Bukit Bintang is in a shopping district and on the boardwalk. Merdeka Square and Jalan Alor are notable landmarks, and travellers looking to shop may want to visit Petaling Street and Pavilion Kuala Lumpur. Don't miss out on a visit to Perdana Botanical Gardens.
Visit our Kuala Lumpur travel guideOpens in a new window
Map
117 Jalan Pudu, Kuala Lumpur, 55100

What's nearby

  • Jalan Alor - 3 min walk - 0.3 km
  • Petaling Street - 10 min walk - 0.9 km
  • Pavilion Kuala Lumpur - 14 min walk - 1.2 km
  • Kuala Lumpur Tower - 15 min walk - 1.2 km
  • Petronas Twin Towers - 2 min drive - 1.9 km

Getting around

  • Imbi Station - 9 min walk
  • Kuala Lumpur Masjid Jamek Station - 16 min walk
  • Kuala Lumpur International Airport (KUL) - 46 min drive

Restaurants

  • ‪Vcr - ‬2 min walk
  • ‪Bröom at Bukit Bintang - ‬3 min walk
  • ‪Dury Dury - ‬4 min walk
  • ‪Blue Boy Vegetarian Food Centre - ‬3 min walk
  • ‪Layali El Sham - ‬3 min walk

About this property

Grand Mercure Kuala Lumpur Bukit Bintang

Upscale hotel near Jalan Alor
Located close to Petaling Street and Kuala Lumpur Tower, Grand Mercure Kuala Lumpur Bukit Bintang provides a poolside bar, dry cleaning/laundry services and car hire on-site. Be sure to enjoy a meal at Garden Terrace, the on-site restaurant. In addition to a gym and a business centre, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • An outdoor pool and a children's pool, along with sunloungers
  • Buffet breakfast (surcharge), self-parking (surcharge) and a 24-hour front desk
  • Multilingual staff, a banquet hall and tour/ticket information
  • A lift, concierge services and 8 meeting rooms
  • Guest reviews say great things about the helpful staff
Room features
All 325 rooms feature comforts such as laptop-friendly workspaces and air conditioning, as well as thoughtful touches such as free WiFi and safes.
Extra amenities include:
  • Free tea bags/instant coffee and electric kettles
  • Bathrooms with rainfall showers and bidets
  • 40-inch Smart TVs with satellite channels
  • Daily housekeeping, desks and phones

Similar properties

Exterior

Holiday Inn Express Kuala Lumpur City Centre by IHG

  • Breakfast included
  • Parking included
  • Free WiFi
  • Restaurant
8.4 out of 10, Very good, 1,020 reviews
The price is RM188
RM245 total
includes taxes & fees
16 Nov - 17 Nov
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (MYR 10 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: MYR 48 for adults and MYR 28 for children
  • A poolside bar
  • A restaurant

Restaurants on site

  • Garden Terrace

Things to do

  • Children's pool
  • Gym
  • Outdoor pool

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 8 meeting rooms
  • Business centre

Outdoors

  • On the boardwalk/promenade
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 15 floors
  • 2 buildings
  • Art Deco architecture
  • Banquet hall
  • Built in 1993
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch smart TV with satellite channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 9:00 AM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property will be renovating from 3 August 2025 to 30 September 2025 (completion date subject to change). The following areas are affected:
  • Dining venue
  • Front desk
  • Lobby
  • Meeting facilities
  • Swimming pool
During renovations, the hotel will make every effort to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 4 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately MYR 48 for adults and from MYR 28 for children
  • Self-parking fee: MYR 10 per day (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a smoke detector

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Garden Kuala Lumpur Hotel
Garden Swiss Hotel Kuala Lumpur
Hotel Garden Kuala Lumpur
Hotel Swiss Garden
Hotel Swiss Kuala Lumpur
Kuala Lumpur Swiss Garden
Kuala Lumpur Swiss Garden Hotel
Swiss Garden Hotel
Swiss Garden Hotel Kuala Lumpur
Swiss Garden Kuala Lumpur
Swiss Garden Bukit Bintang Kuala Lumpur Hotel
Swiss-Garden Hotel
Swiss-Garden Bukit Bintang Kuala Lumpur
Swiss-Garden
Swiss Garden Bukit Bintang Kuala Lumpur
Swiss-Garden Hotel Bukit Bintang Kuala Lumpur Hotel
Swiss-Garden Hotel Bukit Bintang Kuala Lumpur Kuala Lumpur
Swiss-Garden Hotel Bukit Bintang Kuala Lumpur Hotel Kuala Lumpur

Frequently asked questions

Does Grand Mercure Kuala Lumpur Bukit Bintang have a pool?

Yes, this property has an outdoor pool and a children's pool. The property will be renovating the swimming pool from August 3 2025 until September 30 2025 (completion date subject to change).

How much does it cost to stay at Grand Mercure Kuala Lumpur Bukit Bintang?

As of 19 Oct 2025, prices found for a 1-night stay for 2 adults at Grand Mercure Kuala Lumpur Bukit Bintang on 22 Oct 2025 start from RM 316.67, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Grand Mercure Kuala Lumpur Bukit Bintang pet-friendly?

No, pets are not allowed at this property.

How much is parking at Grand Mercure Kuala Lumpur Bukit Bintang?

Self-parking is available for MYR 10 per day.

What time is check-in at Grand Mercure Kuala Lumpur Bukit Bintang?

Check-in start time: 3:00 PM; check-in end time: 9:00 AM. Late check-in is available during limited hours.

What time is check-out at Grand Mercure Kuala Lumpur Bukit Bintang?

Checkout is at noon.

Where is Grand Mercure Kuala Lumpur Bukit Bintang located?

Located in Bukit Bintang, this hotel is within a 15-minute walk of Jalan Alor and Pavilion Kuala Lumpur. Petaling Street and Kuala Lumpur Tower are also within 1 mi (2 km). Imbi Station is 9 minutes by foot and Bukit Bintang Station is 11 minutes.

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Reviews

Grand Mercure Kuala Lumpur Bukit Bintang Reviews

8.2

Very good

8.4

Cleanliness

7.4

Location

8.2

Staff & service

8.0

Eco-friendliness

8.2

Property conditions & facilities
Rating 10 - Excellent. 115 out of 276 reviews
Rating 8 - Good. 95 out of 276 reviews
Rating 6 - Okay. 38 out of 276 reviews
Rating 4 - Poor. 15 out of 276 reviews
Rating 2 - Terrible. 13 out of 276 reviews

Reviews

8/10 Good

Manik

Liked: Cleanliness, amenities, property conditions & facilities
Location is fantastic and extremely downtown especially for eateries and close to China town
Stayed 2 nights in May 2025

2/10 Terrible

TAKUMI

Disliked: Cleanliness, staff & service, property conditions & facilities
The hotel is being renovated and the entrance is difficult to understand.
Stayed 1 night in Aug 2025

10/10 Excellent

JOHN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a well maintained hotel
Stayed 1 night in May 2025

10/10 Excellent

HSIANG-CHIEH

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is not next to monorail station but not far away. Thus, even u use the public transportation system, it is very easy to access this hotel. The room is nice and clean. Do use the pool during my stay there, which is a nice one as well. Many good choices around this hotel, particulate the night market area. Finally, I would like to thank the staff Andrew to help me arrange the grab service that I can arrive at the airport on time. Thanks
Stayed 3 nights in Jul 2025

10/10 Excellent

Tanya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to night markets
Stayed 5 nights in Apr 2025

10/10 Excellent

Irene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel to stay

Good hotel in the Centre of KL
Stayed 1 night in Dec 2024

10/10 Excellent

Sabu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place to stay with family.
Stayed 3 nights in Oct 2022

6/10 Okay

Abdul Ghani

Liked: Cleanliness, property conditions & facilities, room comfort

Swiss Garden Bukit Bintang

Hotel readiness needs improvement for guest arrival...this include towels, electrical points not functioning etc
Stayed 2 nights in May 2025

10/10 Excellent

Carla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

Really good value for money hotel. Staff friendly and helpful. Everywhere had good standard of cleanliness. Nearby to tourist attractions. Would recommend.
Stayed 3 nights in Feb 2025

10/10 Excellent

Kumana Rajan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay.
Stayed 3 nights in Feb 2023

6/10 Okay

Reza

Disliked: Staff & service
Nice area nice hotel I enjoyed
Stayed 5 nights in Dec 2023

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I truly enjoyed my stay at the hotel.
Stayed 3 nights in Apr 2024

8/10 Good

Chang Win

Liked: Staff & service, amenities
Overall great. Some stuff in the room is aging and perhaps they shall be,do cleaned, repaired or replaced such as bin etc.
Stayed 2 nights in May 2025

10/10 Excellent

Reiciel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place will definitely come back again
Stayed 1 night in Jan 2024

8/10 Good

Sally

Liked: Cleanliness, staff & service, property conditions & facilities
Nice friendly hotel, conveniently located to food, shops and transport
Stayed 5 nights in Jun 2023

8/10 Good

Ngunchaw

Liked: Property conditions & facilities
Nice
Stayed 9 nights in Jan 2025

10/10 Excellent

Hock Kim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are friendly and hotel is clean.
Stayed 1 night in Jan 2023

8/10 Good

Latifah Bte

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasant stay.

8/10 Good

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is centralized and really close to Jalan Alor and many other stores.
Stayed 1 night in Nov 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Centrslly located. Walkable to the monorail and LRT. Surrounded by dining options.
Stayed 5 nights in Nov 2024

10/10 Excellent

Seng Tiong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is convenient and accessible. Staff were amicable and helpful. Enjoyed my stay here.
Stayed 3 nights in Nov 2023

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Valuable and comfortable hotel, will recommend friends to stay 😊
Stayed 2 nights in Jun 2022

10/10 Excellent

frank

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well located Gia at check in was so helpful and nice!
Stayed 1 night in Apr 2023

10/10 Excellent

Elaine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very clean and the location is very convenient. Can access to lots of popular places especially the triangle area.
Stayed 1 night in Aug 2022

10/10 Excellent

Kelvin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Enjoy

Amazing stay
Stayed 2 nights in Jan 2023

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