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Grand Hyatt Kuala Lumpur

Star Rating
5 out of 5

Photo gallery

Featured image
Outdoor pool, open 6:00 AM to 10:00 PM, free pool cabanas, pool loungers
Hypo-allergenic bedding, minibar, in-room safe, desk
View from Room
Hypo-allergenic bedding, minibar, in-room safe, desk

4.7/5 Exceptional

Guests rated this property 4.7/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment

Explore the area

    Popular LocationKLCC Park6 min walk
    Popular LocationSuria KLCC Shopping Centre7 min walk
    Popular LocationPetronas Twin Towers8 min walk
    AirportKuala Lumpur (KUL-Kuala Lumpur Intl.)54 min drive

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  • Room, 1 King Bed (Tower View)

    Photos of Room, 1 King Bed (Tower View)

    4.7/5 guest room rating

    Room amenities

    • 47 sq m
    • Sleeps 3
    More detailsRoom, 1 King Bed (Tower View)

  • Room, 1 King Bed, Garden View

    Photos of Room, 1 King Bed, Garden View

    4.8/5 guest room rating

    Room amenities

    • 47 sq m
    • Sleeps 3
    More detailsRoom, 1 King Bed, Garden View

  • Deluxe Room, 1 King Bed (Tower View)

    Photos of Deluxe Room, 1 King Bed (Tower View)

    4.6/5 guest room rating

    Room amenities

    • 65 sq m
    • Sleeps 3
    More detailsDeluxe Room, 1 King Bed (Tower View)

  • Room, 2 Single Beds (Tower View)

    Photos of Room, 2 Single Beds (Tower View)

    4.3/5 guest room rating

    Room amenities

    • 47 sq m
    • Sleeps 3
    More detailsRoom, 2 Single Beds (Tower View)

  • Suite (Diplomat)

    Photos of Suite (Diplomat)

    Room amenities

    • 242 sq m
    • Sleeps 3
    More detailsSuite (Diplomat)

  • Grand, Deluxe Room, 1 King Bed

    Photos of Grand, Deluxe Room, 1 King Bed

    4.8/5 guest room rating

    Room amenities

    • 65 sq m
    • City view
    • Sleeps 3
    More detailsGrand, Deluxe Room, 1 King Bed

  • Grand Twin Room

    Photos of Grand Twin Room

    4.9/5 guest room rating

    Room amenities

    • 47 sq m
    • City view
    • Sleeps 3
    More detailsGrand Twin Room

  • Grand Room, 1 King Bed

    Photos of Grand Room, 1 King Bed

    4.9/5 guest room rating

    Room amenities

    • 47 sq m
    • City view
    • Sleeps 3
    More detailsGrand Room, 1 King Bed

  • Club Room, 1 King Bed (Tower View)

    Photos of Club Room, 1 King Bed (Tower View)

    Room amenities

    • 65 sq m
    • City view
    • Sleeps 3
    More detailsClub Room, 1 King Bed (Tower View)

  • Club Twin Room

    Photos of Club Twin Room

    5/5 guest room rating

    Room amenities

    • 47 sq m
    • City view
    • Sleeps 3
    More detailsClub Twin Room

  • Grand Suite (Tower View)

    Photos of Grand Suite (Tower View)

    Room amenities

    • 105 sq m
    • City view
    • Sleeps 3
    More detailsGrand Suite (Tower View)

  • Club Twin Room (Tower View)

    Photos of Club Twin Room (Tower View)

    5/5 guest room rating

    Room amenities

    • 47 sq m
    • Sleeps 3
    More detailsClub Twin Room (Tower View)

  • Grand, Suite

    Photos of Grand, Suite

    Room amenities

    • 105 sq m
    • Sleeps 3
    More detailsGrand, Suite

  • Grand, Executive Suite

    Photos of Grand, Executive Suite

    Room amenities

    • 152 sq m
    • City view
    • Sleeps 3
    More detailsGrand, Executive Suite

  • Club Room, 1 King Bed

    Photos of Club Room, 1 King Bed

    4.4/5 guest room rating

    Room amenities

    • 47 sq m
    • City view
    • Sleeps 3
    More detailsClub Room, 1 King Bed

  • Suite, 1 King Bed, Garden View

    Photos of Suite, 1 King Bed, Garden View

    Room amenities

    • 105 sq m
    • Sleeps 3
    More detailsSuite, 1 King Bed, Garden View

  • Club Room, 1 King Bed (Deluxe)

    Photos of Club Room, 1 King Bed (Deluxe)

    Room amenities

    • 65 sq m
    • City view
    • Sleeps 3
    More detailsClub Room, 1 King Bed (Deluxe)

  • Club Room, 1 King Bed (Tower View)

    Photos of Club Room, 1 King Bed (Tower View)

    Room amenities

    • 47 sq m
    • Sleeps 3
    More detailsClub Room, 1 King Bed (Tower View)

  • Club Room, 1 King Bed, Garden View

    Photos of Club Room, 1 King Bed, Garden View

    Room amenities

    • 47 sq m
    • Sleeps 3
    More detailsClub Room, 1 King Bed, Garden View

About this area

Kuala Lumpur

Located in Kuala Lumpur City Centre neighbourhood, Grand Hyatt Kuala Lumpur is connected to a shopping centre. Petronas Twin Towers and Kuala Lumpur Tower are notable landmarks, and travellers looking to shop may want to visit Pavilion Kuala Lumpur and Petaling Street. Travelling with kids? Don't miss Berjaya Times Square and Aquaria KLCC. Spend some time exploring the area's activities, including outlet shopping.
Visit our Kuala Lumpur travel guide
Map
View in a map
Popular Location

What's nearby

  • KLCC Park - 6 min walk
  • Suria KLCC Shopping Centre - 7 min walk
  • Petronas Twin Towers - 8 min walk
  • Pavilion Kuala Lumpur - 9 min walk
  • Kuala Lumpur Tower - 20 min walk

Getting around

  • Kuala Lumpur Masjid Jamek Station - 3 min drive
  • Raja Chulan Station - 8 min walk
  • AirportKuala Lumpur (KUL-Kuala Lumpur Intl.) - 54 min drive

Restaurants

  • Where to eat
  • JP teres – Restaurant with a bar offering Malaysian cuisine. Serves breakfast, lunch, dinner and light fare daily.
  • THIRTY8 – Restaurant with a bar offering international cuisine. Serves breakfast, lunch, dinner and light fare daily, happy hour available. Kids' menu available.
  • Poolhouse – Pool-view restaurant. Serves breakfast, lunch, dinner and light fare daily.

About this property

Grand Hyatt Kuala Lumpur

Luxury hotel connected to the convention centre in Kuala Lumpur with 3 restaurants
This hotel features 3 restaurants, a full-service spa and an outdoor pool. Free WiFi in public areas and free self parking are also provided. Other amenities include 2 bars/lounges, a 24-hour fitness centre and a poolside bar. All 411 soundproofed rooms feature free wired Internet and 24-hour room service. For a bit of entertainment, LED TVs come with satellite channels, and guests will also appreciate thoughtful touches such as pillow menus and bathrobes.
Grand Hyatt Kuala Lumpur offers 411 forms of air-conditioned accommodation with minibars and laptop-compatible safes. This accommodation offers separate sitting areas. A pillow menu is available. 42-inch LED televisions come with satellite channels. Bathrooms include a separate bath and shower with a rainfall showerhead, bathrobes, slippers and designer toiletries.

Guests can surf the web using complimentary wired Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.

An outdoor pool and a children's pool are on site. Other recreational amenities include a 24-hour fitness centre.

Children aged under 15 years old are not allowed in the fitness facility without adult supervision. Guests aged under 16 years old are not allowed in the fitness facility.

ESSA Spa has 11 treatment rooms, including rooms for couples. Services include facials, body wraps, body scrubs and detox wraps. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna, a spa tub and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows standard sanitisation guidelines of GBAC STAR (Hyatt)

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self parking
  • Valet parking: MYR 25 per day
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee 7:00 AM–10:30 AM on weekdays and 7:00 AM–11:00 AM on weekends: MYR 108 for adults and MYR 54 for children
  • 3 restaurants
  • 2 bars/lounges and 1 poolside bar
  • 24-hour room service

Things to do

  • 24-hour fitness centre
  • Children's pool
  • Full-service spa
  • Outdoor pool

Family friendly

  • Children's pool
  • Dry cleaning service
  • Free cots/infant beds
  • In-room childcare (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra beds (surcharge)
  • Soundproofed rooms

Conveniences

  • Ballroom
  • Lift
  • Front-desk safe
  • Water dispenser

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • Chinese
  • English
  • Malay

Business services

  • 13 meeting rooms
  • Business centre
  • Computer station
  • Conference space (45370 square feet)

Outdoors

  • Free pool cabanas
  • Pool sunloungers

Spa

  • 11 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Detox wraps
  • Facials
  • Massages
  • Massage/treatment rooms
  • Reflexology
  • Sauna
  • Spa open daily
  • Hot tub
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • Accessible bath
  • Grab bar in bath
  • Height-adjustable showerhead
  • In-room accessibility
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • Couples dining
  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Hypo-allergenic bedding
  • Linens
  • Pillow menu
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Bidet
  • Designer toiletries
  • Hairdryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 42-inch LED TV
  • TV/satellite channels

Food and drink

  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone
  • Separate sitting area
  • Slippers
  • Soundproofing
  • Turndown service

Policies

Check-in

Check-in between 3:00 PM and midnight
Early check-in subject to availability
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from September 9 2020 to December 31 2020 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Kids stay free! One child 12 years old or younger stays free when using existing bedding
Rollaway/extra beds are available for MYR 100.0 per night.
Free cots (infant beds)

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property from 1 July 2021. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: MYR 108 for adults and MYR 54 for children (approximately)
  • Valet parking fee: MYR 25 per day
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: MYR 100.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

We should mention

Pool access available from 6:00 AM to 10:00 PM
One child 12 years old or younger stays free when occupying the parent or guardian's room, using existing bedding
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 15 years old are not allowed in the fitness facility without adult supervision
Guests under 16 years old are not allowed in the fitness facility
Guests under 18 years old are not allowed in the spa

Property is also known as

Grand Hyatt Kuala Lumpur Hotel
Grand Hyatt Kuala Lumpur
Grand Hyatt Kuala Lumpur Hotel
Grand Hyatt Kuala Lumpur Kuala Lumpur
Grand Hyatt Kuala Lumpur Hotel Kuala Lumpur

Frequently asked questions

Can I cancel my reservation for free at Grand Hyatt Kuala Lumpur and receive a full refund?
Yes, Grand Hyatt Kuala Lumpur offers free cancellation on select room rates, because flexibility matters! Please refer to Grand Hyatt Kuala Lumpur cancellation policy on our site for more details about any exclusions or requirements.
Does Grand Hyatt Kuala Lumpur have a pool?
Yes, this property has an outdoor pool and a children's pool. Pool access is from 6:00 AM to 10:00 PM.
Is Grand Hyatt Kuala Lumpur pet-friendly?
No, pets are not allowed at this property.
How much is parking at Grand Hyatt Kuala Lumpur?
Self-parking is free at this property.
What time is check-in at Grand Hyatt Kuala Lumpur?
Check-in is from 3:00 PM to midnight.
What time is check-out at Grand Hyatt Kuala Lumpur?
Checkout is at noon. Late checkout is available for a fee (subject to availability).
Where is Grand Hyatt Kuala Lumpur located?
This family-friendly Kuala Lumpur hotel is located in the shopping district, within a 10-minute walk of Kuala Lumpur Convention Centre, Petronas Twin Towers and Pavilion Kuala Lumpur. Kuala Lumpur Tower and Central Market are also within 2 mi (3 km). Raja Chulan Station is 8 minutes by foot and KLCC Station is 11 minutes.
4.7
Exceptional
983 reviews
5 - Excellent
755
4 - Good
164
3 - Okay
34
2 - Poor
20
1 - Terrible
10

4.7/5

Cleanliness

4.6/5

Staff & service

4.6/5

Amenities

4.7/5

Property conditions & facilities

5/5 Excellent

Travelled with group
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and friendly staff, nice breakfast. I will stay again : )
Stayed 1 night in Sep 2020

4/5 Good

Travelled with family and small children
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
a little confusing on the lobby being on 38th floor and a little hassle to go to the pool. But the friendliness of the staff and service made up for for what was less pleasing. We enjoyed our stay. Service was very good. Keep it up
Stayed 1 night in Sep 2020

5/5 Excellent

Travelled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was flawless with great customer service who got us upgraded to a larger room that was available.. The TV reception wasn’t great but was quickly attended to by the technicians followed by a call from the customer service manager offering a later / extended check out.. Swimming pool was great too!
Stayed 1 night in Aug 2020

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful view at night from the restaurant and sky lobby. Room is spacious and clean. No qualms on the standard. Definitely should try the Thirty8 restaurant for dinner or just a drink. Breakfast buffet during this time is quite a good spread compared to other hotels. Convenient to move around in town centre. Staffs are friendly and helpful. Parking requires a TNG card to enter. Validate it with concierge or front desk before leaving.
Stayed 1 night in Aug 2020

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
They prepare a surprise cake for me as that day was my birthday! Thank you so much!
Stayed 1 night in Aug 2020

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