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Four Points by Sheraton Kuala Lumpur, Chinatown

Photo gallery for Four Points by Sheraton Kuala Lumpur, Chinatown

Point of interest
Outdoor pool
Exterior
In-room safe, desk, laptop workspace, blackout curtains
2 restaurants, breakfast, lunch served; local and international cuisine

Overview of Four Points by Sheraton Kuala Lumpur, Chinatown

Four Points by Sheraton Kuala Lumpur, Chinatown

4.0 star property
9.2 out of 10 Wonderful
9.2/10 Wonderful

Popular amenities

  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
  • Breakfast available
Map
NO 2 JALAN BALAI POLIS, Kuala Lumpur, 50000

Explore the area

  • Popular LocationPetaling Street2 min walk
  • Popular LocationMerdeka Square15 min walk
  • Popular LocationKuala Lumpur Tower4 min drive
  • AirportKuala Lumpur (KUL-Kuala Lumpur Intl.)51 min drive

Room options

About this area

Kuala Lumpur

Four Points by Sheraton Kuala Lumpur, Chinatown is located in Golden Triangle, a neighbourhood in Kuala Lumpur, and is near a metro station. Jamek Mosque and Kuala Lumpur Tower are notable landmarks, and the area's natural beauty can be seen at Butterfly Park and KLCC Park. Jalan Alor and Pavilion Kuala Lumpur are two other places to visit that come recommended.
Visit our Kuala Lumpur travel guideOpens in a new window
Map

What's nearby

  • Petaling Street - 2 min walk
  • Central Market - 8 min walk
  • Jamek Mosque - 12 min walk
  • Merdeka Square - 15 min walk
  • Kuala Lumpur Tower - 4 min drive

Getting around

  • Kuala Lumpur Pasar Seni Station - 5 min walk
  • Maharajalela Station - 5 min walk
  • Kuala Lumpur International Airport (KUL) - 51 min drive

Restaurants

  • 源昌隆咖啡店 Kafei Dian - 1 min walk
  • Purple Cane Tea House - 1 min walk
  • Ho Kow Hainanese Kopitiam - 1 min walk
  • Ali, Muthu & Ah Hock - 1 min walk
  • Jann - 1 min walk

About this property

Four Points by Sheraton Kuala Lumpur, Chinatown

4-star hotel near Petronas Twin Towers
Located close to Jamek Mosque and Butterfly Park, Four Points by Sheraton Kuala Lumpur, Chinatown provides dry cleaning/laundry services, a bar and a 24-hour fitness centre. Enjoy local and international cuisine, al fresco dining, and brunch at the two on-site restaurants. Guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • An outdoor pool
  • Buffet breakfast (surcharge), valet parking (surcharge) and smoke-free property
  • 5 meeting rooms, a lift and luggage storage
  • Concierge services and a 24-hour front desk
Room features
All 318 rooms boast comforts such as laptop-friendly workspaces and air conditioning, as well as thoughtful touches such as free WiFi and safes.
More conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • Smart TVs with cable channels
  • Free infant beds, daily housekeeping and desks

Languages

Chinese (Mandarin), English, Malay

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of Safe & Clean (Malaysia)
Follows the standard cleaning and disinfection practices of Commitment to Clean (Marriott)
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Secured covered self parking on site (MYR 5 per day)
  • Valet parking on site (MYR 20 per day)
  • Wheelchair-accessible parking and van parking available
  • On-site parking options include a garage

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–10:30 AM: MYR 60 for adults and MYR 30 for children
  • 2 restaurants
  • 1 bar
  • Room service available

Restaurants on site

  • Quan's Kitchen
  • Lady Yi's Tea House
  • Jann

Things to do

  • 24-hour fitness centre
  • Outdoor pool

Family friendly

  • Free cots/infant beds
  • Outdoor pool

Conveniences

  • Lift

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage

Business services

  • Meeting rooms - 5

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Grab bar near toilet
  • In-room accessibility (selected rooms)
  • Lever door handles
  • Low-height worktop and sink
  • Low-height plug sockets in bathroom
  • Raised toilet seat
  • Roll-in shower (selected rooms)
  • Transfer shower
  • Visual alarms in hallways
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • TV channels
  • Smart TV

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-friendly workspace
  • Local maps
  • Phone
  • Restaurant dining guide
  • Safe
  • Slippers

Similar properties

Policies

Check-in

Check-in from 3:00 PM - midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for MYR 80.0 per night.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately MYR 60 for adults and from MYR 30 for children
  • Covered self-parking fee: MYR 5 per day
  • Valet parking fee: MYR 20 per day
  • Rollaway bed fee: MYR 80.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards

We should mention

Pool access available from 7:00 AM to 8:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Four Points Kuala Lumpur Chinatown
Four Points by Sheraton Kuala Lumpur Chinatown
Four Points by Sheraton Kuala Lumpur, Chinatown Hotel
Four Points by Sheraton Kuala Lumpur, Chinatown Kuala Lumpur

Frequently asked questions

Does Four Points by Sheraton Kuala Lumpur, Chinatown have a pool?

Yes, this property has an outdoor pool. Pool access is from 7:00 AM to 8:00 PM.

How much does it cost to stay at Four Points by Sheraton Kuala Lumpur, Chinatown?

As of 5 Jun 2023, prices found for a 1-night stay for 2 adults at Four Points by Sheraton Kuala Lumpur, Chinatown on 18 Jun 2023 start from RM 290.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Four Points by Sheraton Kuala Lumpur, Chinatown pet-friendly?

No, pets are not allowed at this property.

How much is parking at Four Points by Sheraton Kuala Lumpur, Chinatown?

Self-parking is available for MYR 5 per day. Valet parking is available for MYR 20 per day.

What time is check-in at Four Points by Sheraton Kuala Lumpur, Chinatown?

Check-in is from 3:00 PM - midnight. Late check-in is available during limited hours.

What time is check-out at Four Points by Sheraton Kuala Lumpur, Chinatown?

Checkout is at noon.

Where is Four Points by Sheraton Kuala Lumpur, Chinatown located?

Located in Golden Triangle, this hotel is within 1 mi (2 km) of Jamek Mosque, Jalan Alor and Butterfly Park. Kuala Lumpur Tower and Pavilion Kuala Lumpur are also within 2 mi (3 km). Kuala Lumpur Pasar Seni Station is only a 5-minute walk and Maharajalela Station is 5 minutes.

Four Points by Sheraton Kuala Lumpur, Chinatown Reviews

Four Points by Sheraton Kuala Lumpur, Chinatown Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 100 out of 152 reviews" "
" "10 - Excellent 66%
Rating 8 - Good. 46 out of 152 reviews" "
" "8 - Good 30%
Rating 6 - Okay. 5 out of 152 reviews" "
" "6 - Okay 3%
Rating 4 - Poor. 1 out of 152 reviews" "
" "4 - Poor 1%
Rating 2 - Terrible. 0 out of 152 reviews" "
" "2 - Terrible 0%

9.2/10

Cleanliness

9.3/10

Staff & service

8.6/10

Amenities

9.1/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Jessie

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good value for money. 5 minutes walk to Chinatown. Close proximity to good dining options. Hotel lobby is on 7th floor.
Stayed 2 nights in May 2023

8/10 Good

nitin

Liked: Cleanliness, staff & service, property conditions & facilities
We are vegetarian and there was nothing even in the in house dining menu or the complimentary breakfast spread Had to come without breakfast
Stayed 1 night in Jun 2023

8/10 Good

RAMON

Liked: Cleanliness, staff & service, property conditions & facilities
very convenient to Petaling Street.
Stayed 1 night in Apr 2023

10/10 Excellent

Sylvia

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Elivia, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities
I love everything about this Four Point.
Stayed 2 nights in May 2023

4/10 Poor

raymond

Liked: Cleanliness
Disliked: Staff & service
After 14 hours travelling could not understand a word the receptionist was saying through bad English and face mask Had dinner and went to bed only to be woke up and being told we couldn’t charge the dinner to our room and had to pay by card ? They refused to wait until morning so I get dressed and go down 19’floors Still no explanation and we we had already for three nights in advance Concierge was always too busy on his phone to assist with taxi or directions Located in china town next to markets with nothing else around won’t be back
Stayed 3 nights in Apr 2023

10/10 Excellent

yifang

Travelled with partner
Liked: Cleanliness, staff & service
Very convenient location, lots of food option & close to everything
Stayed 5 nights in Mar 2023

10/10 Excellent

Ning

Liked: Cleanliness, staff & service, property conditions & facilities
Very comfortable place to stay and staffs are so nice
Stayed 2 nights in Mar 2023

10/10 Excellent

Chong Ai

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel staff were friendly and courteous. Hotel room was clean and well maintained. Great location, walking distance to many cafe/eateries, pasar seni lrt/mrt, petaling street. There are sufficient parking spots, however the parking area is quite narrow. Overall, pleasant stay for me and my girl. Would definitely come back again.
Stayed 2 nights in Mar 2023

8/10 Good

Win san

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff. They forgot to bring our luggage up and we let them know after an hour.
Stayed 1 night in Mar 2023