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Four Points by Sheraton Kuala Lumpur, Chinatown

Photo gallery for Four Points by Sheraton Kuala Lumpur, Chinatown

Property amenity
In-room safe, desk, laptop workspace, blackout curtains
Room, 2 Double Beds, Non Smoking | In-room safe, desk, laptop workspace, blackout curtains
In-room safe, desk, laptop workspace, blackout curtains
Suite, 1 Bedroom, Non Smoking | In-room safe, desk, laptop workspace, blackout curtains

Overview of Four Points by Sheraton Kuala Lumpur, Chinatown

Four Points by Sheraton Kuala Lumpur, Chinatown

4.0 star property

4.6/5 Wonderful

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Restaurant
  • Gym
  • Breakfast available
Map
NO 2 JALAN BALAI POLIS, Kuala Lumpur, 50000

Explore the area

  • Popular LocationPetaling Street5 min walk
  • Popular LocationMenara Maybank12 min walk
  • Popular LocationNational Mosque19 min walk
  • AirportKuala Lumpur (KUL-Kuala Lumpur Intl.)51 min drive

Room options

About this area

Kuala Lumpur

Four Points by Sheraton Kuala Lumpur, Chinatown is located in Golden Triangle, a neighbourhood in Kuala Lumpur, and is near a metro station. Jamek Mosque and Kuala Lumpur Tower are notable landmarks, and the area's natural beauty can be seen at KLCC Park and Butterfly Park. Check out an event or a game at Bukit Jalil National Stadium, and consider making time for Berjaya Times Square, a top attraction not to be missed.

What's nearby

  • Petaling Street - 5 min walk
  • Malaysia Heritage Walk - 10 min walk
  • Kottu Malai Pillayar Temple - 11 min walk
  • Menara Maybank - 12 min walk
  • National Mosque - 19 min walk

Getting around

  • Kuala Lumpur Pasar Seni Station - 5 min walk
  • Maharajalela Station - 5 min walk
  • Kuala Lumpur International Airport (KUL) - 56 min drive

About this property

Four Points by Sheraton Kuala Lumpur, Chinatown

4-star hotel located in Golden Triangle
Close to Berjaya Times Square, Four Points by Sheraton Kuala Lumpur, Chinatown provides dry cleaning/laundry services, a bar and a 24-hour fitness centre. Enjoy local and international cuisine, al fresco dining, and brunch at the two on-site restaurants. Guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • An outdoor pool
  • Buffet breakfast (surcharge), valet parking (surcharge) and concierge services
  • A lift, luggage storage and 5 meeting rooms
  • Smoke-free property and a 24-hour front desk
Room features
All 318 rooms boast comforts such as laptop-friendly workspaces and air conditioning, as well as thoughtful touches such as free WiFi and safes.
More conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • Smart TVs with cable channels
  • Free infant beds, daily housekeeping and desks

Languages

Chinese (Mandarin), English, Malay

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60ยฐC or hotter
Follows the regional cleaning and disinfection practices of Safe & Clean (Malaysia)
Follows the standard cleaning and disinfection practices of Commitment to Clean (Marriott)
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Secured covered self parking on site (MYR 5 per day)
  • Valet parking on site (MYR 20 per day)
  • Wheelchair-accessible parking and van parking available
  • On-site parking options include a garage

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AMโ€“10:30 AM: MYR 60 for adults and MYR 30 for children
  • 2 restaurants
  • 1 bar
  • Room service available

Restaurants on site

  • Quan's Kitchen
  • Lady Yi's Tea House
  • Jann

Things to do

  • 24-hour fitness centre
  • Outdoor pool

Family friendly

  • Free cots/infant beds
  • Outdoor pool

Conveniences

  • Lift

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage

Business services

  • Meeting rooms - 5

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • In-room accessibility (select rooms)
  • Lever door handles
  • Low-height worktop and sink
  • Low-height electrical outlets in bathroom
  • Raised toilet seat
  • Roll-in shower (select rooms)
  • Transfer shower
  • Visual alarms in hallways
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • TV channels
  • Smart TV

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-friendly workspace
  • Local maps
  • Phone
  • Restaurant dining guide
  • Safe
  • Slippers

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for MYR 80.0 per night.
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property from 1 January 2023. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: MYR 60 for adults and MYR 30 for children (approximately)
  • Covered self-parking fee: MYR 5 per day
  • Valet parking fee: MYR 20 per day
  • Rollaway bed fee: MYR 80.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

Pool access available from 7:00 AM to 8:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Four Points Kuala Lumpur Chinatown
Four Points by Sheraton Kuala Lumpur Chinatown
Four Points by Sheraton Kuala Lumpur, Chinatown Hotel
Four Points by Sheraton Kuala Lumpur, Chinatown Kuala Lumpur

Frequently asked questions

Does Four Points by Sheraton Kuala Lumpur, Chinatown have a pool?

Yes, this property has an outdoor pool. Pool access is from 7:00 AM to 8:00 PM.

How much does it cost to stay at ?

As of 4 Dec 2022, prices found for a 1-night stay for 2 adults at on 14 Dec 2022 start from RMย 320.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Four Points by Sheraton Kuala Lumpur, Chinatown pet-friendly?

No, pets are not allowed at this property.

How much is parking at Four Points by Sheraton Kuala Lumpur, Chinatown?

Self-parking is available for MYR 5 per day. Valet parking is available for MYR 20 per day.

What time is check-in at Four Points by Sheraton Kuala Lumpur, Chinatown?

Check-in is from 3:00 PM - midnight. Late check-in is available during limited hours.

What time is check-out at Four Points by Sheraton Kuala Lumpur, Chinatown?

Checkout is at noon.

Where is Four Points by Sheraton Kuala Lumpur, Chinatown located?

Located in Golden Triangle, this hotel is within 1 mi (2 km) of Jamek Mosque, Kuala Lumpur Tower and Jalan Alor. Butterfly Park and Pavilion Kuala Lumpur are also within 2 mi (3 km). Kuala Lumpur Pasar Seni Station is only a 5-minute walk and Maharajalela Station is 5 minutes.

Can I cancel my reservation for free at Four Points by Sheraton Kuala Lumpur, Chinatown and receive a full refund?

Yes, Four Points by Sheraton Kuala Lumpur, Chinatown offers free cancellation on select room rates, because flexibility matters! Please refer to Four Points by Sheraton Kuala Lumpur, Chinatown cancellation policy on our site for more details about any exclusions or requirements.

Overall score and ratings

4.6

Wonderful

Rating 5 - Excellent. 59 out of 89 reviews" "
" "5 - Excellent 66%
Rating 4 - Good. 27 out of 89 reviews" "
" "4 - Good 30%
Rating 3 - Okay. 3 out of 89 reviews" "
" "3 - Okay 3%
Rating 2 - Poor. 0 out of 89 reviews" "
" "2 - Poor 0%
Rating 1 - Terrible. 0 out of 89 reviews" "
" "1 - Terrible 0%

4.6/5

Cleanliness

4.7/5

Staff & service

4.4/5

Amenities

4.6/5

Property conditions & facilities

4.6/5

Eco-friendliness

4/5 Good

Nicholas
Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Itโ€™s a nice hotel without too much sophistication with clean room and comfortable mattress and pillows. The car park ram is quite narrow that will require pretty good driving skills.
Stayed 2 nights in Nov 2022

5/5 Excellent

Kevin
Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service, modern, awesome location. Also, the best shower in the world!
Stayed 1 night in Nov 2022

4/5 Good

Tanya
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service and great location.

4/5 Good

Robert, ROCKDALE
Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to transport for KL Express
Stayed 5 nights in Sep 2022

5/5 Excellent

Philip
Liked: Cleanliness, staff & service, property conditions & facilities
Great place!
Stayed 1 night in Sep 2022

5/5 Excellent

Monica
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent except for room service
Excellent. I called more than 3 hours to put in my order for 6 pm. At 6:05 i called and did not have my door. Then tgey founnd it. I was for fried fish and fanta orange. At 6:30 they brought a boiled fish and orange juice. I sent it back. At 7 they brought baked fish and gingerale. At 8, they brought a badly battered badly tasting fried fish. I gave up. I had to eat. They had dunked the first fish in batter and fried it. I had seen thr dish. Its a whole sea bass fried and served whole with chili on the side. By this time i had complained to the dining manager and assistant hotel manager. I was disappointed. The next night i ate in the restaurant and had the seabass the way it was meant to be. They were extra nice to me. But i was very disappointed because it was a huge incident in a top notch hotel.
Stayed 3 nights in Aug 2022

5/5 Excellent

Georgina
Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
KL Time
Very helpful staff, hotel has great views and a good size pool + the hotel is in a great location to Chinatown and using local transport is close to main must see areas within KL
Stayed 3 nights in Aug 2022

5/5 Excellent

HUNG SENG
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2022

4/5 Good

Jocelyn
Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
The bedsheet, and some of the bath towels were slightly stained. The water drainage for shower is slightly poor, have to shower with feet in soapy water for every shower. Otherwise, location is very convenient and service is good.
Stayed 5 nights in Aug 2022

5/5 Excellent

Chin Yam
Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All ok
Stayed 1 night in Jul 2022