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Doubletree by Hilton Melaka

Photo gallery for Doubletree by Hilton Melaka

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Outdoor pool
Outdoor pool
Twin Room (Guest) | Premium bedding, minibar, in-room safe, individually decorated
Premium bedding, minibar, in-room safe, individually decorated

Overview of Doubletree by Hilton Melaka

Doubletree by Hilton Melaka

5.0 star property

4.4/5 Excellent

Guests rated this property 4.4/5 for cleanliness.

Popular amenities

  • Pool
  • Parking included
  • Air conditioning
  • Restaurant
  • Gym
  • Breakfast available
Map
Hattan City, Jalan Melaka Raya 23, Malacca City, 75000

Explore the area

  • Popular LocationPortuguese Settlement10 min walk
  • Popular LocationDataran Pahlawan Melaka Megamall17 min walk
  • Popular LocationHatten Square2 min drive
  • AirportMalacca (MKZ-Batu Berendam)23 min drive

Room options

About this area

Malacca City

Located in Malacca City, Doubletree by Hilton Melaka is connected to a shopping centre. Malacca Sultanate Palace Museum and Portuguese Settlement are cultural highlights, and some of the area's activities can be experienced at Melaka International Bowling Centre and Jasin Hot Spring. Maritime Museum Muzium Samudera and Malacca Zoo are also worth visiting.

What's nearby

  • Portuguese Settlement - 10 min walk
  • St. John's Fort - 16 min walk
  • Dataran Pahlawan Melaka Megamall - 17 min walk
  • Hatten Square - 2 min drive
  • Mahkota Medical Center - 6 min drive

Getting around

  • Kuala Lumpur International Airport (KUL) - 89 min drive

About this property

Doubletree by Hilton Melaka

5-star luxury hotel connected to a shopping centre, rejuvenated in 2018
Consider a stay at Doubletree by Hilton Melaka and take advantage of a corner/local shop, a terrace and dry cleaning/laundry services. For some rest and relaxation, visit the sauna or the steam room. Enjoy local cuisine, a poolside location, and al fresco dining at the two on-site restaurants. Stay connected with in-room WiFi (surcharge), and guests can find other amenities, such as a bar and a 24-hour fitness centre.
You'll also enjoy the following perks during your stay:
  • An outdoor pool
  • Free self-parking, plus valet parking (surcharge)
  • Cooked-to-order breakfast (surcharge), concierge services and ATM/banking services
  • A porter/bellboy, luggage storage and a ballroom
  • Guest reviews speak well of the helpful staff and overall condition
Room features
All 273 individually furnished rooms offer comforts, such as premium bedding and laptop-compatible safes, as well as thoughtful touches, such as climate-controlled air conditioning and separate sitting areas. Guest reviews speak positively of the overall comfort rooms at the property.
More conveniences in all rooms include:
  • Bathrooms with rainfall showers and designer toiletries
  • Separate sitting areas, free infant beds and coffee/tea makers

Languages

Chinese (Mandarin), English, Malay

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of Safe & Clean (Malaysia)
Follows the standard cleaning and disinfection practices of CleanStay (Hilton)

Social distancing

Contactless check-out

Safety measures

Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: WiFi (MYR 29 per night), Wired Internet (surcharge)
  • Available in some public areas: WiFi (MYR 29 per day), Wired Internet (surcharge)

Parking and public transport

  • Free self-parking on site
  • Valet parking on site (MYR 30 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6 AM–10:30 AM on weekdays and 6 AM–11 AM on weekends: MYR 40 for adults and MYR 20 for children
  • 2 restaurants
  • 1 bar
  • Room service available

Restaurants on site

  • Makan Kitchen
  • Tosca
  • Axis

Things to do

  • 24-hour fitness centre
  • 24-hour pool access
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • Children's club (surcharge)
  • Free cots/infant beds
  • Corner/local shop
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Ballroom
  • Lift
  • Front-desk safe
  • Corner/local shop

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Turndown service

Business services

  • Business centre
  • Conference space

Outdoors

  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Braille signage
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Step-free path to entrance
  • Valet for wheelchair-equipped vehicle
  • Well-lit path to entrance
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Renovated entire property – December 2018
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Free cots/infant beds
  • Premium bedding

Bathroom

  • Dressing gowns
  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Shower

Entertainment

  • 48-inch LED TV

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Desk
  • Individually decorated
  • Individually furnished
  • Laptop-compatible safe
  • Separate sitting area
  • Soundproofing
  • Turndown service

More properties to consider

See similar properties

Policies

Check-in

92% of travellers were happy with check-in
Check-in from 3 PM - midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: MYR 2.00 per accommodation, per night
  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property from 1 January 2023. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: MYR 40 for adults and MYR 20 for children (approximately)
  • Fee for in-room wireless Internet: MYR 29 per night (rates may vary)
  • Fee for in-room wired Internet: MYR 29 per night (rates may vary)
  • Fee for wireless Internet in public areas: MYR 29 per day (rates may vary)
  • Fee for wired Internet in public areas: MYR 29 per day (rates may vary)
  • Valet parking fee: MYR 30 per day
  • An in-room safe is available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector and a security system
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

24-hour pool access

Property is also known as

Doubletree Hilton Melaka Hotel Malacca
Doubletree Hilton Melaka Malacca
Doubletree Hilton Melaka Hotel
Doubletree Hilton Hotel
Doubletree Hilton Melaka
Doubletree Hilton
Doubletree by Hilton Melaka Hotel
Doubletree by Hilton Melaka Malacca City
Doubletree by Hilton Melaka Hotel Malacca City

Frequently asked questions

Does Doubletree by Hilton Melaka have a pool?

Yes, this property has an outdoor pool. Pool access is available 24 hours a day.

How much does it cost to stay at ?

As of 27 Sept 2022, prices found for a 1-night stay for 2 adults at on 17 Oct 2022 start from RM 290.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Doubletree by Hilton Melaka pet-friendly?

No, pets are not allowed at this property.

How much is parking at Doubletree by Hilton Melaka?

Self-parking is free at this property.

What time is check-in at Doubletree by Hilton Melaka?

Check-in is from 3 PM - midnight. Late check-in is available during limited hours.

What time is check-out at Doubletree by Hilton Melaka?

Checkout is at noon.

Where is Doubletree by Hilton Melaka located?

Located in the heart of Malacca City, this luxury hotel is 0.5 mi (0.9 km) from Portuguese Settlement and 1.6 mi (2.5 km) from Jonker Street Night Market. St. John's Fort and Dataran Pahlawan Melaka Megamall are also within 1 mile (2 km).

Can I cancel my reservation for free at Doubletree by Hilton Melaka and receive a full refund?

Yes, Doubletree by Hilton Melaka offers free cancellation on select room rates, because flexibility matters! Please refer to Doubletree by Hilton Melaka cancellation policy on our site for more details about any exclusions or requirements.

Overall score and ratings

4.4

Excellent

Rating 5 - Excellent. 370 out of 663 reviews
5 - Excellent 56%
Rating 4 - Good. 219 out of 663 reviews
4 - Good 33%
Rating 3 - Okay. 38 out of 663 reviews
3 - Okay 6%
Rating 2 - Poor. 27 out of 663 reviews
2 - Poor 4%
Rating 1 - Terrible. 9 out of 663 reviews
1 - Terrible 1%

4.4/5

Cleanliness

4.5/5

Staff & service

4.2/5

Amenities

4.4/5

Property conditions & facilities

4.2/5

Eco-friendliness

4/5 Good

Tommy
Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel itself is okay. I wouldn’t rate it as a 5 star hotel but a 4.5 star. When checking in, not informed that the swimming pool would be in maintenance. The iron board was broken. The toilet door could not closed properly. In addition, no shuttle service to the downtown area as the location is about 2 KM away from major hall area. There is a shopping mall connected to the hotel but it is empty and no shops at all. Probably, it is a result of the pandemic.
Stayed 3 nights in Sep 2022

3/5 Okay

Saipan
Travelled with family
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Dining was good and the room size was pleasing. We didn't like the ambience of the room as it didn't felt like a 5 star hotel room as there were lot of clumsiness plus shower area and toilet area was not proper Secondly the way to reception area is not good as its been converted from mall to a hotel so its seems everything is under construction Overall we didnt felt thevalue for money kind of property
Stayed 2 nights in Sep 2022

5/5 Excellent

Maurice
Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel and wonderful breakfast. Very clean and modern room, staff was very friendly. The ONLY drawback is the location - at least a mile from the part of the city a tourist would be interested in. We walked everywhere and felt quite safe.
Stayed 3 nights in Jul 2022

5/5 Excellent

Johannes, London
Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my stay here. The room was spacious, staff were very friendly and the pool is nice and has a good view over the city. We booked breakfast as well and there were some vegetarian options available, however, these were limited to Indian food. There was definitely enough vegetarian food available but it would have been nice to have vegetarian options from the Chinese or Malay food counters as well.
Stayed 2 nights in Aug 2022

4/5 Good

John
Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful and beautiful place. Worth the money paid for the room stay. The place located with food pub and massage near by. Cookies for everyday stay. Nice and awesome customer service which never say no to request. Warm welcome and blessed stay.
Stayed 2 nights in May 2022

2/5 Poor

Ken
Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
smelly and a bit outdated. Neighborhood around the property is a bit run down.
Stayed 1 night in Jul 2022

5/5 Excellent

Lew
Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stay a night, spacious room, nice bed and breakfast served.
Stayed 1 night in Aug 2022

4/5 Good

Seok Muay
Travelled with family
Disliked: Cleanliness
Need to improve on the cleanliness
Stayed 1 night in Jul 2022

5/5 Excellent

Norlizan
Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Doubletree by Hilton Melaka has now become our first choice hotel to stay should we come back to Melaka. We enjoyed the peace and quiet environment it offered away from the hustle and bustle of the city, yet it is actually not that far from it. As the attached grand Element Mall has yet to open( with the exception of its MBO cinema), the peace and quiet atmosphere was blissful. And not to mention the warm personality of ALL its staff, from the moment we stepped into the hotel( the concierge guys to the front desk ladies( well done, Alyah!), the housemaids, the waiters and chefs in Makan Kichen,- everyone was so friendly and courteous as well as accomodating, ever smiling beneath their masked face even though we know they are exhausted carrying all the heavy plates to clear the tables so ever promptly ( great job waiters in the in- house breakfast restaurant!) The variety of breakfast spread was such a pity to miss so much so that we had to cancel plans to experience outside breakfast in Melaka- the food spread in Makan Kitchen was just superb(well done chefs!) The food spread were always filled up promptly such that everyone was able to have a fulfilling breakfast experience. Our rooms were always in prim and proper conditions every time we came back from our daily acivities thanks to the very competent housemaids. The beds were also very comfortable and the plethora of available TV channels made it auch a wonderful experience to rest and recharge.
Stayed 4 nights in Jun 2022

4/5 Good

Amirul Nafis
Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the view
Stayed 2 nights in Jun 2022