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The Ritz-Carlton, Kuala Lumpur

5 out of 5

Photo gallery

Featured image
Outdoor pool
Premium bedding, minibar, in-room safe, desk
Premium bedding, minibar, in-room safe, desk
Premium bedding, minibar, in-room safe, desk

Guest reviews

4.4 out of 5 Excellent
844 reviews
Guests rated this property 4.5/5 for cleanliness.

Popular amenities

Pool
Free WiFi
Air conditioning
Spa
Restaurant
Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided

Map

168 Jalan Imbi, Kuala Lumpur

Explore the area

Popular LocationPavilion Kuala Lumpur6 min walk
Popular LocationBerjaya Times Square9 min walk
Popular LocationPrince Court Medical Centre10 min walk
AirportKuala Lumpur (KUL-Kuala Lumpur Intl.)44 min drive

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  • Deluxe Room, 1 King Bed, Non Smoking, City View

    Photos of Deluxe Room, 1 King Bed, Non Smoking, City View

    4.6/5 guest room rating

    Room amenities

    • 40 sq m
    • City view
    • Sleeps 3
    More detailsDeluxe Room, 1 King Bed, Non Smoking, City View

  • Suite, 1 Double Bed, Non Smoking, City View

    Photos of Suite, 1 Double Bed, Non Smoking, City View

    4.7/5 guest room rating

    Room amenities

    • 175 sq m
    • City view
    • Sleeps 4
    More detailsSuite, 1 Double Bed, Non Smoking, City View

  • Club Suite, 1 Bedroom, Non Smoking, City View (Club Level)

    Photos of Club Suite, 1 Bedroom, Non Smoking, City View (Club Level)

    4.4/5 guest room rating

    Room amenities

    • 68 sq m
    • City view
    • Sleeps 2
    More detailsClub Suite, 1 Bedroom, Non Smoking, City View (Club Level)

  • Executive Room, 1 King Bed, Non Smoking, City View

    Photos of Executive Room, 1 King Bed, Non Smoking, City View

    5/5 guest room rating

    Room amenities

    • 45 sq m
    • City view
    • Sleeps 3
    More detailsExecutive Room, 1 King Bed, Non Smoking, City View

  • Deluxe Room, 1 King Bed, Non Smoking, City View (Club Level)

    Photos of Deluxe Room, 1 King Bed, Non Smoking, City View (Club Level)

    5/5 guest room rating

    Room amenities

    • 40 sq m
    • City view
    • Sleeps 2
    More detailsDeluxe Room, 1 King Bed, Non Smoking, City View (Club Level)

  • Suite, 1 Double Bed, Non Smoking, City View

    Photos of Suite, 1 Double Bed, Non Smoking, City View

    4.1/5 guest room rating

    Room amenities

    • 210 sq m
    • City view
    • Sleeps 5
    More detailsSuite, 1 Double Bed, Non Smoking, City View

About this area

Kuala Lumpur

Located in Golden Triangle neighbourhood, The Ritz-Carlton, Kuala Lumpur is connected to a shopping centre. Berjaya Times Square and Pavilion Kuala Lumpur are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore KLCC Park and Lake Gardens. Looking to enjoy an event or a game? See what's going on at Bukit Jalil National Stadium or Axiata Arena.
Visit our Kuala Lumpur travel guide
Map
View in a map
Popular Location

What's nearby

  • Pavilion Kuala Lumpur - 6 min walk
  • Berjaya Times Square - 9 min walk
  • Prince Court Medical Centre - 10 min walk
  • KLCC Park - 16 min walk
  • Suria KLCC Shopping Centre - 14 min drive

Getting around

  • Kuala Lumpur Masjid Jamek Station - 3 min drive
  • Bukit Bintang Station - 8 min walk
  • AirportKuala Lumpur (KUL-Kuala Lumpur Intl.) - 44 min drive

Restaurants

  • Where to eat
  • Li Yen – Restaurant offering Chinese cuisine. Serves lunch and dinner daily.
  • The Cobalt Room – Restaurant offering international cuisine. Serves breakfast daily.
  • The Patisseri – Delicatessen offering international cuisine. Serves brunch and lunch daily.
  • The Lobby Lounge – Serves lunch and light fare.

About this property

The Ritz-Carlton, Kuala Lumpur

Luxury hotel connected to a shopping centre in Golden Triangle, walk to Pavilion Kuala Lumpur
3 restaurants, a full-service spa and an outdoor pool are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a health club, a bar/lounge and self parking. All 365 rooms boast deep soaking bathtubs, and offer free WiFi and 24-hour room service. Minibars and premium bedding are standard, as are LCD TVs with satellite channels.
The Ritz-Carlton, Kuala Lumpur offers 365 forms of accommodation with minibars and a safe. Beds feature premium bedding. LCD televisions come with premium satellite channels. Bathrooms include a separate bath and shower with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with bathrobes, slippers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. In-room massages and an iron/ironing board can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a health club.
The on-site spa has couples treatment room(s). Services include hot stone massages, Swedish massages, Thai massages and facials. A variety of treatment therapies are provided, including aromatherapy.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Follows standard sanitisation guidelines of Commitment to Clean (Marriott)

Safety measures

Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking: MYR 12 per night
  • Limited parking spaces
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 6:00 AM–10:30 AM: MYR 80 per person
  • 3 restaurants
  • 1 bar
  • 24-hour room service

Things to do

  • Fitness centre
  • Full-service spa
  • Outdoor pool

Family friendly

  • Dry cleaning service
  • Free cots/infant beds
  • In-room childcare (surcharge)
  • Laundry facilities
  • Outdoor pool

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Turndown service
  • Wedding services

Languages spoken

  • Chinese
  • English
  • Japanese
  • Malay

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Terrace

Spa

  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massage - hot stone
  • Massage - swedish
  • Massage - Thai

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar in bath
  • Height-adjustable showerhead
  • In-room accessibility
  • Roll-in shower
  • Valet for wheelchair-equipped vehicle
  • Visual fire alarm
  • Wheelchair-accessible parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Climate control (air conditioning)
  • Free cots/infant beds
  • Premium bedding

Bathroom

  • Bathrobes
  • Deep-soaking bathtub
  • Free toiletries
  • Hairdryer
  • Rainfall showerhead
  • Separate bathtub and shower

Entertainment

  • LCD TV
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Desk
  • Free newspapers
  • In-room massage
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Slippers
  • Turndown service

Policies

Check-in

Check-in between 2:00 PM and midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Free cots (infant beds)

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property from 1 July 2021. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: MYR 80 per person (approximately)
  • Self-parking fee: MYR 12 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Ritz-Carlton Kuala Lumpur Hotel
Ritz-Carlton Kuala Lumpur
The Ritz-Carlton, Kuala Lumpur Hotel Kuala Lumpur
Kuala Lumpur Ritz Carlton
Ritz Kuala Lumpur
The Ritz-Carlton Kuala Lumpur Hotel
The Ritz Carlton Kuala Lumpur
The Ritz Carlton, Kuala Lumpur
The Ritz-Carlton, Kuala Lumpur Hotel
The Ritz-Carlton, Kuala Lumpur Kuala Lumpur
The Ritz-Carlton, Kuala Lumpur Hotel Kuala Lumpur

Frequently asked questions

Can I cancel my reservation for free at The Ritz-Carlton, Kuala Lumpur and receive a full refund?
Yes, The Ritz-Carlton, Kuala Lumpur offers free cancellation on select room rates, because flexibility matters! Please refer to The Ritz-Carlton, Kuala Lumpur cancellation policy on our site for more details about any exclusions or requirements.
Does The Ritz-Carlton, Kuala Lumpur have a pool?
Yes, this property has an outdoor pool.
Is The Ritz-Carlton, Kuala Lumpur pet-friendly?
No, pets are not allowed at this property.
How much is parking at The Ritz-Carlton, Kuala Lumpur?
Self-parking is available for MYR 12 per night. Limited spots are available.
What time is check-in at The Ritz-Carlton, Kuala Lumpur?
Check-in is from 2:00 PM to midnight. Late check-in is available during limited hours.
What time is check-out at The Ritz-Carlton, Kuala Lumpur?
Checkout is at noon.
Where is The Ritz-Carlton, Kuala Lumpur located?
Located in Golden Triangle, this luxury hotel is within a 10-minute walk of Starhill Gallery, Pavilion Kuala Lumpur, and Berjaya Times Square. Lot 10 Shopping Centre and Prince Court Medical Centre are also within 15 minutes. Bukit Bintang Station is 8 minutes by foot and Imbi Station is 10 minutes.
4.4
Excellent
5 - Excellent
509
4 - Good
209
3 - Okay
73
2 - Poor
31
1 - Terrible
22

4.5/5

Cleanliness

4.4/5

Staff & service

4.2/5

Amenities

4.3/5

Property conditions & facilities
Write a review

4/5 Good

Travelled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
What a pleasant stay with The Ritz-Carlton KL! Thank you butler team for the special decoration for the wedding and birthday celebration!
Stayed 1 night in Sep 2020

5/5 Excellent

Travelled with group
Happy face iconLiked: Staff & service, amenities, property conditions & facilities
Everything is perfect! From the moment we checked it until we checked out. Customer service is tip top..this awesome experience matches with the high rating of this hotel. Will definitely come back and stay here again
Stayed 1 night in Sep 2020

5/5 Excellent

Travelled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
room is clean and nice especially the wash room. Very near to Pavilion shopping mall.
Stayed 1 night in Sep 2020

5/5 Excellent

Business traveller, Travelled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
the decoration and room service is good, the library in a hotel is superb, it's my first time to find a library in a hotel. Really enjoy it
Stayed 1 night in Aug 2020

5/5 Excellent

Travelled with family and small children
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
bilik yang nampak mewah. layanan yang baik dari reception. semuanya serba lengkap dan exlusif.😊
Stayed 1 night in Aug 2020

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