InterContinental Kuala Lumpur, an IHG Hotel

Photo gallery for InterContinental Kuala Lumpur, an IHG Hotel

Primary image
Outdoor pool
Outdoor pool
Classic Room (Super) | Hypo-allergenic bedding, down duvets, minibar, in-room safe
Hypo-allergenic bedding, down duvets, minibar, in-room safe

Overview of InterContinental Kuala Lumpur, an IHG Hotel

InterContinental Kuala Lumpur, an IHG Hotel

5.0 star property

4.4/5 Excellent

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Spa
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Personal protective equipment
  • Social distancing
  • Temperature checks
Map
165 Jalan Ampang, Kuala Lumpur, 50450

Explore the area

  • Popular LocationSuria KLCC Shopping Centre8 min walk
  • Popular LocationPetronas Twin Towers10 min walk
  • Popular LocationKLCC Park14 min walk
  • AirportKuala Lumpur (KUL-Kuala Lumpur Intl.)55 min drive

Choose dates to view prices

About this area

Kuala Lumpur

InterContinental Kuala Lumpur, an IHG Hotel is located in Kuala Lumpur City Centre, a neighbourhood in Kuala Lumpur, and is in a shopping district and near a metro station. Kuala Lumpur Tower and Merdeka Square are notable landmarks, and the area's natural beauty can be seen at KLCC Park and Batu Caves. Travelling with kids? Consider Berjaya Times Square and Perdana Botanical Gardens.

What's nearby

  • Suria KLCC Shopping Centre - 8 min walk
  • Petronas Twin Towers - 10 min walk
  • Royal Thai Embassy - 11 min walk
  • KLCC Park - 14 min walk
  • Kuala Lumpur Convention Centre - 17 min walk

Getting around

  • Kuala Lumpur Masjid Jamek Station - 4 min drive
  • Ampang Park Station - 5 min walk
  • Kuala Lumpur International Airport (KUL) - 55 min drive

About this property

InterContinental Kuala Lumpur, an IHG Hotel

Family-friendly Kuala Lumpur hotel in Kuala Lumpur City Centre, near Petronas Twin Towers
Along with 5 restaurants, this hotel has a full-service spa and an outdoor pool. Free WiFi in public areas and a free area shuttle are also provided. Additionally, a 24-hour fitness centre, a bar/lounge and a poolside bar are on-site.
InterContinental Kuala Lumpur, an IHG Hotel offers 473 accommodations with minibars and a safe. Beds feature down duvets. A pillow menu is available. 40-inch LCD televisions come with premium satellite channels. Bathrooms include a separate bath and shower with a deep soaking bath, dressing gowns, slippers and bidets.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.

An outdoor pool and a children's pool are on site. Other recreational amenities include a 24-hour fitness centre.
The on-site spa has massage/treatment rooms. Services include facials, body wraps, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and reflexology.

Languages

Chinese (Mandarin), English, German, Japanese, Korean, Malay

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60ยฐC or hotter
Follows the regional cleaning and disinfection practices of Safe & Clean (Malaysia)
Follows the standard cleaning and disinfection practices of Clean Promise (IHG)

Social distancing

Cashless transactions are available for all charges at the property
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast, lunch, dinner and through room service
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Valet parking on site (MYR 40 per day; includes in/out privileges)
  • Wheelchair-accessible parking available
  • Free local area shuttle
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AMโ€“10:00 AM: MYR 78 for adults and MYR 39 for children
  • 5 restaurants
  • 1 poolside bar and 1 bar
  • 24-hour room service

Restaurants on site

  • Tao Chinese Cuisine
  • Tatsu Japanese
  • Serena Brasserie

Things to do

  • 24-hour fitness centre
  • Children's pool
  • Full-service spa
  • Outdoor pool

Family friendly

  • Children's pool
  • Free area shuttle
  • Free cots/infant beds
  • In-room childcare (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli

Conveniences

  • Ballroom
  • Lift
  • Front-desk safe
  • Newspapers in reception

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Conference space (10362 square feet)
  • Meeting rooms

Spa

  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Manicures and pedicures
  • Massages
  • Massage/treatment rooms
  • Reflexology

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Braille signage
  • In-room accessibility (select rooms)
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs available on site

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Free cots/infant beds
  • Hypo-allergenic bedding
  • Pillow menu
  • Rollaway/extra beds (surcharge)

Bathroom

  • Dressing gowns
  • Bidet
  • Deep-soaking bath
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Separate bath and shower
  • Towels

Entertainment

  • 40-inch LCD TV
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Electrical adapters/chargers
  • Free local calls
  • Free newspapers
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Slippers
  • Turndown service

Similar properties

See similar properties

Policies

Check-in

Check-in from 2:00 PM - midnight
Early check-in subject to availability
Early check-in is available for a fee (amount varies)
Express check-in
Minimum check-in age - 21

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express checkout

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for MYR 116.0 per night.
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property from 1 January 2023. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: MYR 78 for adults and MYR 39 for children (approximately)
  • Valet parking fee: MYR 40 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: MYR 116.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Intercontinental Hotel Kuala Lumpur
Intercontinental Kuala Lumpur
Kuala Lumpur Intercontinental
InterContinental Kuala Lumpur Hotel
Intercontinental Kuala Lumpur Hotel Kuala Lumpur
Kuala Lumpur Nikko Hotel
Nikko Kuala Lumpur

Frequently asked questions

Overall score and ratings

4.4

Excellent

Rating 5 - Excellent. 591 out of 1001 reviews
5 - Excellent 59%
Rating 4 - Good. 303 out of 1001 reviews
4 - Good 30%
Rating 3 - Okay. 58 out of 1001 reviews
3 - Okay 6%
Rating 2 - Poor. 29 out of 1001 reviews
2 - Poor 3%
Rating 1 - Terrible. 20 out of 1001 reviews
1 - Terrible 2%

4.5/5

Cleanliness

4.4/5

Staff & service

4.2/5

Amenities

4.4/5

Property conditions & facilities

4.4/5

Eco-friendliness

5/5 Excellent

Business traveller
Liked: Cleanliness, staff & service, amenities
I chose a hotel, but the water in the washroom in my boss's room was not available.I'm in big trouble.
Stayed 3 nights in May 2022

4/5 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a nice hotel but the furnishing is a bit dated with a sticky door entering the room and flaking paint from the toilet door. Air conditioning vent emitted a squeaky noise but was promptly dealt with by the staff. Aside from these, still a very pleasant stay.
Stayed 4 nights in May 2022

5/5 Excellent

Stayed 2 nights in Apr 2022

3/5 Okay

Travelled with family and small children
Liked: Staff & service
Property cleanliness is bad. And upkeep of equipment is not ideal. Swimming pool is fully of people and not monitored
Stayed 2 nights in Dec 2021

2/5 Poor

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Overall experience was negative. At checkin, the room given was wrong. Got a twin bed instead of a king bed as stated in booking. Secondly, the room service was very dissapointting. Called to make an order for dinner at 6pm and the order didnt come at all. (Called twice). Thirdly, the queue for breakfast (additional cost, not free) was super long. Had to stand in line for 30minutes before got a seat. Overall a negative service for RM500 per night cost as the hotel was so-so: no view, no amenites or facilities like other hotels. Nothing above average, except being near to suria klcc.
Stayed 1 night in Dec 2021