Mandarin Oriental, Kuala Lumpur

5.0 star property
Luxury family-friendly hotel, walk to Petronas Twin Towers

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Mandarin Oriental, Kuala Lumpur

Photo gallery for Mandarin Oriental, Kuala Lumpur

Outdoor pool, pool umbrellas, pool loungers
View from room
Premium bedding, down duvets, minibar, in-room safe
3 bars/lounges, cocktail bar
Lobby

Overview of Mandarin Oriental, Kuala Lumpur

9.4

Exceptional

Highlight
  • Cleanliness is scored top 10% in Kuala Lumpur by travellers.

Popular amenities

  • Pool
  • Breakfast available
  • Hot tub
  • Spa
  • Free WiFi
  • Laundry
The price is RM 900
Price available on 20/03/2024

Explore the area

Kuala Lumpur City Centre, Kuala Lumpur, 50088
  • Popular LocationRen2 min walk
  • Popular LocationKLCC Station9 min walk
  • Popular LocationBukit Bintang Station17 min walk
  • Popular LocationKuala Lumpur Sentral Station13 min drive
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Room options

Suite, 1 King Bed (Park)

  • 82 sq m
  • Park view
  • Sleeps 3
  • 1 King Bed

Executive Room, 1 King Bed, Park View (Club Executive King)

  • 48 sq m
  • Park view
  • Sleeps 3
  • 1 King Bed

Executive Room, Park View

  • 48 sq m
  • Park view
  • Sleeps 3
  • 1 King Bed

Club Room, 2 Single Beds (Twin Towers View)

  • 40 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

Deluxe City View Room Twin

  • 40 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

Club Suite, 1 King Bed

  • 165 sq m
  • Park view
  • Sleeps 3
  • 1 King Bed

Club Park View Room King

  • 40 sq m
  • Park view
  • Sleeps 3
  • 1 King Bed

Royal Suite King Bed

  • 41 sq m
  • Park view
  • Sleeps 5
  • 1 King Bed and 1 Single Bed

Deluxe Park View Room King

  • 40 sq m
  • Park view
  • Sleeps 3
  • 1 King Bed

Club Room, 1 King Bed (Twin Towers View)

  • 40 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Twin Towers View Room King

  • 40 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Deluxe City View Room King

  • 40 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Club Deluxe, Room, 2 Single Beds, City View

  • 40 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

Executive Apartment, 3 Bedrooms (King Bed, Twin Beds)

  • 152 sq m
  • City view
  • Sleeps 7
  • 2 King Beds and 2 Single Beds

Presidential Suite, Multiple Beds

  • 320 sq m
  • Park view
  • Sleeps 5
  • 2 King Beds

Executive Apartment, 2 Bedrooms (King Bed, Twin Beds)

  • 130 sq m
  • City view
  • Sleeps 5
  • 1 King Bed and 2 Single Beds

Room, Multiple Beds, Connecting Rooms, Park View (King Twin Bed)

  • 122 sq m
  • Park view
  • Sleeps 6
  • 1 King Bed and 2 Single Beds

Club Deluxe, Room, 1 King Bed, City View

  • 40 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Executive Apartment, 2 Bedrooms (Premium, King Bed, Twin Beds)

  • 130 sq m
  • City view
  • Sleeps 5
  • 1 King Bed and 2 Single Beds

Deluxe Park View Room Twin

  • 40 sq m
  • Park view
  • Sleeps 3
  • 2 Single Beds

Mandarin, Room, 1 King Bed

  • 82 sq m
  • Park view
  • Sleeps 3
  • 1 King Bed

Room, Connecting Rooms, Park View (King Bed)

  • 122 sq m
  • Park view
  • Sleeps 6
  • 2 King Beds

Suite, 2 Bedrooms (Twin Tower View King Beds)

  • 122 sq m
  • City view
  • Sleeps 5
  • 2 King Beds

Room, Connecting Rooms (Twin Towers View, King Bed)

  • 122 sq m
  • City view
  • Sleeps 6
  • 2 King Beds

Suite, 2 Bedrooms, Park View (King Beds)

  • 122 sq m
  • Park view
  • Sleeps 5
  • 2 King Beds

Room, 2 Single Beds (Twin Towers View)

  • 40 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

Similar properties

About the area

Kuala Lumpur

In the entertainment district, Mandarin Oriental, Kuala Lumpur is in Kuala Lumpur City Centre, a neighbourhood in Kuala Lumpur with good shopping. Kuala Lumpur Tower and Merdeka Square are notable landmarks, and travellers looking to shop may want to visit Pavilion Kuala Lumpur and Petaling Street. Petronas Twin Towers and Central Market are two other places to visit that come recommended.

What's nearby

  • Suria KLCC Shopping Centre - 3 min walk
  • Petronas Twin Towers - 6 min walk
  • KLCC Park - 7 min walk
  • Pavilion Kuala Lumpur - 12 min walk
  • Kuala Lumpur Tower - 20 min walk

Getting around

  • Kuala Lumpur Pasar Seni Station - 5 min drive
  • KLCC Station - 9 min walk
  • Kuala Lumpur International Airport (KUL) - 48 min drive

Restaurants

  • Eight Ounce Coffee - 5 min walk
  • Genki Sushi - 5 min walk
  • Marini's On 57 - 4 min walk
  • Serai - 3 min walk
  • M Marini Grand Caffe - 3 min walk

About this property

Mandarin Oriental, Kuala Lumpur

Luxury family-friendly hotel near Petronas Twin Towers
Located close to Pavilion Kuala Lumpur and Kuala Lumpur Tower, Mandarin Oriental, Kuala Lumpur provides a poolside bar, a terrace and a coffee shop/cafe. Treat yourself to reflexology, a body wrap or a deep-tissue massage at The Spa, the on-site spa. Be sure to enjoy a meal at any of the 4 on-site restaurants, which feature international cuisine and a poolside location. Fitness classes and Pilates classes are offered at the gym; Mandarin Oriental, Kuala Lumpur also has a garden, a hair salon and dry cleaning/laundry services. In addition to 3 bars and a business centre, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • An outdoor pool and a children's pool, with sunloungers and pool umbrellas
  • Free self-parking, plus valet parking (surcharge)
  • Limo/town car service, buffet breakfast (surcharge) and 2 outdoor tennis courts
  • An electric car charging station, meeting rooms and a lift
  • Guest reviews say great things the pool, helpful staff and location
Room features
All 629 rooms include comforts, such as 24-hour room service and premium bedding, in addition to perks, such as pillow menus and laptop-friendly workspaces. Guest reviews highly rate the cleanliness rooms at the property.
Extra amenities include:
  • Reusable coffee/tea filters, recycling and LED light bulbs
  • Bathrooms with eco-friendly toiletries and deep-soaking baths
  • 49-inch flat-screen TVs with premium channels
  • Wardrobes/cupboards, separate sitting areas and composting

Languages

Chinese (Mandarin), English, Filipino, French, German, Indonesian, Italian, Japanese, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • 24-hour return airport shuttle at scheduled times and on request for a surcharge
  • Limo/town car service
  • Free secured self parking on site
  • Secured valet parking on site (MYR 40 per day)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM–10:30 AM for a fee: MYR 98 for adults and MYR 49 for children
  • 3 bars/lounges
  • 4 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Aqua Restaurant & Grill
  • Lai Po Heen
  • Mandarin Grill
  • MO Bar
  • Mosaic

Things to do

  • 2 outdoor tennis courts
  • Children's pool
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Gym
  • Outdoor pool
  • Pilates classes
  • Sauna
  • Spa tub
  • Steam room
  • Yoga classes

Family friendly

  • Children's pool
  • Free children's club
  • Free cot
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • In-room massages
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 30 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas
  • Eco-friendly cleaning products used

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels

Entertainment

  • 49-inch flat-screen TV with premium cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Composting
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Electrical adapters
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
Please note that any special requests must be confirmed by contacting the hotel in advance.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for MYR 111.3 per night.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately MYR 98 for adults and from MYR 49 for children
  • Airport shuttle fee: MYR 424 per vehicle (one-way, maximum occupancy 3)
  • Valet parking fee: MYR 40 per day
  • Rollaway bed fee: MYR 111.3 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property uses eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property enforces a strict dress code in the club lounge. Shorts, tank tops, and slippers are not permitted.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Guests under 16 years old are not allowed in the spa

Frequently asked questions

Does Mandarin Oriental, Kuala Lumpur have a pool?

Yes, this property has an outdoor pool and a children's pool.

How much does it cost to stay at Mandarin Oriental, Kuala Lumpur?

As of 19 Mar 2024, prices found for a 1-night stay for 2 adults at Mandarin Oriental, Kuala Lumpur on 20 Mar 2024 start from RM 900.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Mandarin Oriental, Kuala Lumpur pet-friendly?

No, pets are not allowed at this property.

How much is parking at Mandarin Oriental, Kuala Lumpur?

Self-parking is free at this property.

What time is check-in at Mandarin Oriental, Kuala Lumpur?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Mandarin Oriental, Kuala Lumpur?

Checkout is at noon.

Does Mandarin Oriental, Kuala Lumpur provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of MYR 424 per vehicle applies.

Where is Mandarin Oriental, Kuala Lumpur located?

This family-friendly Kuala Lumpur hotel is located in the entertainment district, within a 15-minute walk of Petronas Twin Towers and Pavilion Kuala Lumpur. Kuala Lumpur Tower and Petaling Street are also within 2 mi (3 km). KLCC Station is 9 minutes by foot and Raja Chulan Station is 13 minutes.

Mandarin Oriental, Kuala Lumpur Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 741 out of 1004 reviews" "
Rating 8 - Good. 183 out of 1004 reviews" "
Rating 6 - Okay. 46 out of 1004 reviews" "
Rating 4 - Poor. 17 out of 1004 reviews" "
Rating 2 - Terrible. 17 out of 1004 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Nap

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent, friendly staff
Stayed 3 nights in Mar 2024

8/10 Good

Andrew

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
We were in room 704, 3-bedroom executive suite and throughout the night we heard the lift bell sounding, very disappointing for an expensive suite.
Stayed 1 night in Mar 2024

10/10 Excellent

Toby

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient and very nice location. Staff was EXTREMELY friendly and accommodating.
Stayed 4 nights in Feb 2024

2/10 Terrible

Tracy

Disliked: Staff & service
You scammed me and should should double check on reservations refund my money a scammer used my card to purchase a room on the Marc 2/3 and I didn’t place it so it’s been reported to the fraud department .. shame on you
Stayed 1 night in Mar 2024

10/10 Excellent

Roxanne

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were very nice and clean. The staff were very helpful and friendly
Stayed 3 nights in Feb 2024

10/10 Excellent

MHDY, San Juan

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location
Stayed 5 nights in Feb 2024

10/10 Excellent

Judy

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Most everyone was very nice. There were a few incidents where the customers were very rude. The waiters were not the most attentive in the restaurant
Stayed 2 nights in Feb 2024

8/10 Good

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities
Cosy and convenient location! However, slamming of doors by guests on same floor in early hours of the morning disturb a good night sleep! and Airconditioning sound obvious in this room. Previous stay always been good so was quite disappointed this time.
Stayed 1 night in Feb 2024

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was my first time staying at the Mandarin Oriental in Malaysia. Staff is extremely nice and polite and really tries to help. They accommodate as much as they can. The rooms are spacious and fine, but could use an update. Even some of the buttons lost its coating. The room had a weird smell, but I assume it's probably from a cleaning agent. At least I know the room is clean. There was an unknown charge during checkout, but as soon as I mentioned it to the staff, they corrected it. The water pressure in the shower is the best. The best things about the hotel are the staff, location and building. I will definitely stay again next time I'm in town.
Stayed 2 nights in Feb 2024

10/10 Excellent

Chheng

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 3 nights in Feb 2024

General hotel information

Hotel location
Kuala Lumpur
Star rating
5 star property
Nearest airport
Kuala Lumpur (KUL-Kuala Lumpur Intl.)
Nearby landmarks
KLCC Park, Petronas Twin Towers, Pavilion Kuala Lumpur