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Mandarin Oriental Kuala Lumpur

Photo gallery for Mandarin Oriental Kuala Lumpur

Outdoor pool
Outdoor pool
Outdoor pool
Outdoor pool
Royal Suite King Bed | Premium bedding, down duvets, minibar, in-room safe

Overview of Mandarin Oriental Kuala Lumpur

Mandarin Oriental Kuala Lumpur

5.0 star property

9.2/10 Wonderful

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant
Map
Kuala Lumpur City Centre, Kuala Lumpur, 50088

Guests rated this location 9.6/10 - Exceptional

Explore the area

  • Popular LocationKLCC Park3 min walk
  • Popular LocationPetronas Twin Towers7 min walk
  • Popular LocationPavilion Kuala Lumpur11 min walk
  • AirportKuala Lumpur (KUL-Kuala Lumpur Intl.)55 min drive

Room options

About this area

Kuala Lumpur

Mandarin Oriental Kuala Lumpur is located in Kuala Lumpur City Centre, a neighbourhood in Kuala Lumpur, and is in the entertainment district and near a metro station. Kuala Lumpur Tower and Merdeka Square are notable landmarks, and travellers looking to shop may want to visit Pavilion Kuala Lumpur and Petaling Street. Travelling with kids? Make time for Berjaya Times Square, or head to an event or a match at Bukit Jalil National Stadium.
Visit our Kuala Lumpur travel guideOpens in a new window
Map

What's nearby

  • Kuala Lumpur Convention Centre - 2 min walk
  • KLCC Park - 3 min walk
  • Suria KLCC Shopping Centre - 3 min walk
  • Petronas Twin Towers - 7 min walk
  • Pavilion Kuala Lumpur - 11 min walk

Getting around

  • Kuala Lumpur Pasar Seni Station - 5 min drive
  • KLCC Station - 9 min walk
  • Kuala Lumpur International Airport (KUL) - 55 min drive

Restaurants

  • Eight Ounce Coffee - 5 min walk
  • Sakana - 4 min walk
  • Marini's On 57 - 4 min walk
  • Bape Cafe!? Malaysia - 4 min walk
  • K Fry Urban Korean - 4 min walk

About this property

Mandarin Oriental Kuala Lumpur

5-star luxury hotel located in Kuala Lumpur City Centre
Located close to Petronas Twin Towers and Pavilion Kuala Lumpur, Mandarin Oriental Kuala Lumpur provides a return airport shuttle, a poolside bar and a terrace. Indulge in a body scrub, a body wrap and a facial at the on-site spa. Be sure to enjoy a meal at any of the 4 on-site restaurants. Yoga classes and aerobics classes are offered at the gym; Mandarin Oriental Kuala Lumpur also has a cafe, a garden and a hair salon. In addition to dry cleaning/laundry services and 3 bars, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • An outdoor pool and a children's pool
  • Free self-parking, plus valet parking (surcharge)
  • Buffet breakfast (surcharge), 2 outdoor tennis courts and limo/town car service
  • An electric car charging station, a 24-hour front desk and coffee/tea in reception
  • Guest reviews say great things about the helpful staff and location
Room features
All 629 rooms include comforts, such as 24-hour room service and premium bedding, in addition to perks, such as pillow menus and laptop-friendly workspaces. Guest reviews highly rate the overall comfort, size rooms at the property.
Extra amenities include:
  • Reusable coffee/tea filters, recycling and LED light bulbs
  • Bathrooms with rainfall showers and eco-friendly toiletries
  • Flat-screen TVs with premium channels and DVD players
  • Wardrobes/cupboards, separate sitting areas and composting

Languages

Chinese (Mandarin), English, Filipino, French, German, Indonesian, Italian, Japanese, Malay, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of Safe & Clean (Malaysia)
Follows the industry cleaning and disinfection practices of Bureau Veritas (third-party expert - Global)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Valet parking on site (MYR 36 per day)
  • Limited on-site parking
  • Electric car charging station on site
  • Wheelchair-accessible parking available
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle at scheduled times, on request
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–10:30 AM: MYR 128 for adults and MYR 64 for children
  • 4 restaurants and 1 coffee shop/cafe
  • 3 bars/lounges and 1 poolside bar
  • 24-hour room service
  • Coffee/tea in a common area

Things to do

  • 2 outdoor tennis courts
  • Aerobics classes
  • Children's pool
  • Fitness centre
  • Full-service spa
  • Outdoor pool
  • Pilates classes
  • Sauna
  • Hot tub
  • Steam room
  • Tennis
  • Yoga classes

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • DVD player
  • In-room childcare (surcharge)
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli
  • Supervised childcare (surcharge)

Conveniences

  • Ballroom
  • Banquet hall
  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Outdoors

  • BBQ grill(s)
  • Garden
  • Terrace

Spa

  • 6 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - prenatal
  • Massage/treatment rooms
  • Reflexology

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (selected rooms)
  • Lift
  • In-room accessibility (selected rooms)
  • Roll-in shower (selected rooms)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible (may have limits)

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Dressing gowns
  • Bidet
  • Deep-soaking bath
  • Eco-friendly toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bath and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste

Entertainment

  • TV channels
  • DVD player
  • Flat-screen TV
  • iPod dock
  • Premium channels

Food and drink

  • Coffee/tea filters (reusable)
  • Coffee/tea maker
  • Free bottled water
  • Mini fridge
  • Minibar
  • Paper towels

More

  • Composting
  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products provided
  • Electrical adapters/chargers
  • In-room massage
  • Iron/ironing board
  • Laptop-friendly workspace
  • LED light bulbs
  • Local maps
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Slippers
  • Turndown service

Similar properties

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Kuala Lumpur
Kuala Lumpur
Kuala Lumpur City Centre
Kuala Lumpur City Centre
Business-friendly
Business-friendly
Guest rating 4.5+
Guest rating 4.5+
Air conditioned
Air conditioned
5 star
5 star
Hotel
Hotel

Policies

Check-in

Check-in time starts at 3:00 PM

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
Please note that any special requests must be confirmed by contacting the hotel in advance.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for MYR 111.3 per night.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property from 1 January 2023. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately MYR 128 for adults and from MYR 64 for children
  • Airport shuttle fee: MYR 408.1 per vehicle (one-way, maximum occupancy 3)
  • Valet parking fee: MYR 36 per day
  • Rollaway bed fee: MYR 111.3 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds
This property uses eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector and a security system
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property enforces a strict dress code in the club lounge. Shorts, tank tops, and slippers are not permitted.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Kuala Lumpur Mandarin Oriental
Mandarin Oriental Hotel Kuala Lumpur
Mandarin Oriental Kuala Lumpur
Mandarin Kuala Lumpur
Mandarin Oriental, Kuala Lumpur Hotel Kuala Lumpur
Mandarin Oriental Kuala Lumpur Hotel
Mandarin Oriental Kuala Lumpur Hotel
Mandarin Oriental Kuala Lumpur Kuala Lumpur
Mandarin Oriental Kuala Lumpur Hotel Kuala Lumpur

Frequently asked questions

Does Mandarin Oriental Kuala Lumpur have a pool?

Yes, this property has an outdoor pool and a children's pool.

How much does it cost to stay at ?

As of 21 Mar 2023, prices found for a 1-night stay for 2 adults at on 22 Mar 2023 start from RM 705.5, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Mandarin Oriental Kuala Lumpur pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Mandarin Oriental Kuala Lumpur?

Self-parking is free at this property.

What time is check-in at Mandarin Oriental Kuala Lumpur?

Check-in begins at 3:00 PM.

What time is check-out at Mandarin Oriental Kuala Lumpur?

Checkout is at noon.

Does Mandarin Oriental Kuala Lumpur provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of MYR 408.1 per vehicle applies.

Where is Mandarin Oriental Kuala Lumpur located?

This family-friendly Kuala Lumpur hotel is located in the entertainment district, within a 15-minute walk of Petronas Twin Towers and Pavilion Kuala Lumpur. Kuala Lumpur Tower and Central Market are also within 2 mi (3 km). KLCC Station is 9 minutes by foot and Raja Chulan Station is 13 minutes.

Mandarin Oriental Kuala Lumpur Reviews

Mandarin Oriental Kuala Lumpur Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 739 out of 1000 reviews" "
" "10 - Excellent 74%
Rating 8 - Good. 189 out of 1000 reviews" "
" "8 - Good 19%
Rating 6 - Okay. 42 out of 1000 reviews" "
" "6 - Okay 4%
Rating 4 - Poor. 15 out of 1000 reviews" "
" "4 - Poor 2%
Rating 2 - Terrible. 15 out of 1000 reviews" "
" "2 - Terrible 2%

9.5/10

Cleanliness

9.4/10

Staff & service

9.1/10

Amenities

9.2/10

Property conditions & facilities

8.9/10

Eco-friendliness

Reviews

4/10 Poor

Victoria

Travelled with partner
Quite disappointing visit. Not very personal when it comes to service. Quite a rubbish atmosphere with it seeming extremely business person focused. We were looking forward to our leisure visit to KL and high expectations with the MO names reputation however it almost feels like they rely too much on their name??
Stayed 4 nights in Mar 2023

6/10 Okay

Hua

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Room is old and outdated. Pool and gym are nice
Stayed 2 nights in Feb 2023

10/10 Excellent

Amanda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely amazing place to stay. The staff are so gracious & cannot do enough for the guests. The concierge staff were especially helpful. Bubbles & Brunch was … spectacular!!
Stayed 4 nights in Feb 2023

10/10 Excellent

Yvonne

Stayed 1 night in Feb 2023

10/10 Excellent

Robin, Sherman Oaks

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptional in every way. Concierge was especially helpful. Great location. Wonderful room.
Stayed 4 nights in Feb 2023

8/10 Good

PRUDENCE

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access to the shopping mall great location . Gym hours should be stay open till at least 10PM instead of 9PM Time to refurbish the hotel room interior.
Stayed 7 nights in Feb 2023

10/10 Excellent

Angela

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What an amazing place to stay, absolutely faultless. We arrived 5 hours before our check in time but they found us a room. The least expensive rooms are very spacious and extremely comfortable and well appointed. The facilities were first rate, from the large, well equipped gym to the poolside with its stunning city view. The staff went out of their way to make our stay as good as it possibly could be. Oh and breakfasts - certainly the best we’ve ever had!
Stayed 2 nights in Feb 2023

10/10 Excellent

Gail, Warwick

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have now stated here 3* everything is excellent, fabulous position for getting around, love the pool and gym. All staff attentive and helpful

10/10 Excellent

Rachel

Travelled with family
Liked: Cleanliness, property conditions & facilities
Beautiful, well maintained building with incredibly lovely staff - helpful and keen to make it a personal experience.

10/10 Excellent

Stephen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location for a quality hotel with great service. Our second visit and we hope to go again. One disappointment (which was out of the control of the hotel) is that the New Year's Eve firework display was cancelled by the Government. We had booked in June 2020. We full understand that they had a very tough decision (an awful landslide that killed 26 in Malaysia) but more tourist spending would help the country recover wouldn't it? There were thousands in the square enjoying the light and fountain show anyway.

General hotel information

Hotel location
Kuala Lumpur
Star rating
5 star property
Nearest airport
Kuala Lumpur (KUL-Kuala Lumpur Intl.)
Nearby landmarks
KLCC Park, Petronas Twin Towers, Pavilion Kuala Lumpur