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Mandarin Oriental, Kuala Lumpur

5.0 star property
Luxury spa hotel, a quick walk to Petronas Twin Towers

Choose dates to view prices

your current months are August, 2024 and September, 2024.
August 2024
September 2024

Photo gallery for Mandarin Oriental, Kuala Lumpur

Outdoor pool, pool umbrellas, pool loungers
View from room
Premium bedding, down duvets, minibar, in-room safe
Café
3 bars/lounges, cocktail bar

Reviews

9.4

Exceptional

Popular amenities

  • Pool
  • Gym
  • Restaurant
  • Breakfast available
  • Bar
    BarBar
  • Hot tub
    Hot tubHot tub

Check-in time

3:00 PM

Check-out time

12:00 PM
The price is RM825
RM900 total
includes taxes & fees
16 Aug - 17 Aug
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About the area

Map
Kuala Lumpur City Centre, Kuala Lumpur, 50088

What's nearby

  • Suria KLCC Shopping Centre - 3 min walk
  • Petronas Twin Towers - 6 min walk
  • KLCC Park - 7 min walk
  • Pavilion Kuala Lumpur - 12 min walk
  • Berjaya Times Square - 4 min drive

Getting around

  • Kuala Lumpur Pasar Seni Station - 5 min drive
  • KLCC Station - 9 min walk
  • Kuala Lumpur International Airport (KUL) - 48 min drive

Restaurants

  • ‪Eight Ounce Coffee - ‬5 min walk
  • ‪Genki Sushi - ‬5 min walk
  • ‪Marini's On 57 - ‬4 min walk
  • ‪Serai - ‬3 min walk
  • ‪Kyo KL - ‬2 min walk

About this property

Mandarin Oriental, Kuala Lumpur

Luxury family-friendly hotel near Petronas Twin Towers
Located close to Pavilion Kuala Lumpur and Kuala Lumpur Tower, Mandarin Oriental, Kuala Lumpur provides a poolside bar, a terrace and a coffee shop/cafe. Treat yourself to a body treatment, a manicure/pedicure or a body scrub at The Spa, the on-site spa. At the 4 on-site restaurants, enjoy breakfast, brunch, lunch, dinner and international cuisine. Yoga classes and fitness classes are offered at the gym; Mandarin Oriental, Kuala Lumpur also has a garden, a hair salon and dry cleaning/laundry services. In addition to 3 bars and a business centre, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • An outdoor pool and a children's pool, with sunloungers and pool umbrellas
  • Free self-parking, plus valet parking (surcharge)
  • Limo/town car service, buffet breakfast (surcharge) and 2 outdoor tennis courts
  • An electric car charging station, wedding services and meeting rooms
  • Guest reviews say great things about the helpful staff and proximity to shopping
Room features
All 629 rooms include comforts, such as 24-hour room service and premium bedding, in addition to perks, such as pillow menus and laptop-friendly workspaces. Guest reviews highly rate the cleanliness rooms at the property.
Extra amenities include:
  • Reusable coffee/tea filters, recycling and LED light bulbs
  • Bathrooms with eco-friendly toiletries and deep-soaking baths
  • 49-inch flat-screen TVs with premium channels
  • Wardrobes/cupboards, separate sitting areas and composting

Languages

Arabic, Chinese (Mandarin), English, Filipino, French, German, Indonesian, Italian, Japanese, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • 24-hour return airport shuttle at scheduled times and on request for a surcharge
  • Limo/town car service
  • Free secured self parking on site
  • Secured valet parking on site (MYR 40 per day)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: MYR 98 for adults and MYR 49 for children
  • 3 bars/lounges
  • 4 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Aqua Restaurant & Grill
  • Lai Po Heen
  • Mandarin Grill
  • MO Bar
  • Mosaic

Things to do

  • 2 outdoor tennis courts
  • Children's pool
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Gym
  • Outdoor pool
  • Pilates classes
  • Sauna
  • Spa tub
  • Steam room
  • Yoga classes

Family friendly

  • Children's pool
  • Free children's club
  • Free cot
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • In-room massages
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 30 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas
  • Eco-friendly cleaning products used

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels

Entertainment

  • 49-inch flat-screen TV with premium cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Composting
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Electrical adapters
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
Please note that any special requests must be confirmed by contacting the hotel in advance.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for MYR 111.3 per night.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately MYR 98 for adults and from MYR 49 for children
  • Airport shuttle fee: MYR 424 per vehicle (one-way, maximum occupancy 3)
  • Valet parking fee: MYR 40 per day
  • Rollaway bed fee: MYR 111.3 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property uses eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property enforces a strict dress code in the club lounge. Shorts, tank tops, and slippers are not permitted.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Guests under 16 years old are not allowed in the spa

Property is also known as

Kuala Lumpur Mandarin Oriental
Mandarin Oriental Hotel Kuala Lumpur
Mandarin Oriental Kuala Lumpur
Mandarin Kuala Lumpur
Mandarin Oriental, Kuala Lumpur Hotel Kuala Lumpur
Mandarin Oriental Kuala Lumpur Hotel
Mandarin Oriental Kuala Lumpur
Mandarin Oriental, Kuala Lumpur Hotel
Mandarin Oriental, Kuala Lumpur Kuala Lumpur
Mandarin Oriental, Kuala Lumpur Hotel Kuala Lumpur

Frequently asked questions

Does Mandarin Oriental, Kuala Lumpur have a pool?

Yes, this property has an outdoor pool and a children's pool.

How much does it cost to stay at Mandarin Oriental, Kuala Lumpur?

As of 27 Jul 2024, prices found for a 1-night stay for 2 adults at Mandarin Oriental, Kuala Lumpur on 16 Aug 2024 start from RM 824.5, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Mandarin Oriental, Kuala Lumpur pet-friendly?

No, pets are not allowed at this property.

How much is parking at Mandarin Oriental, Kuala Lumpur?

Self-parking is free at this property.

What time is check-in at Mandarin Oriental, Kuala Lumpur?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Mandarin Oriental, Kuala Lumpur?

Checkout is at noon.

Does Mandarin Oriental, Kuala Lumpur provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of MYR 424 per vehicle applies.

Where is Mandarin Oriental, Kuala Lumpur located?

This family-friendly Kuala Lumpur hotel is located in the entertainment district, within a 15-minute walk of Petronas Twin Towers and Pavilion Kuala Lumpur. Kuala Lumpur Tower and Petaling Street are also within 2 mi (3 km). KLCC Station is 9 minutes by foot and Raja Chulan Station is 13 minutes.

Mandarin Oriental, Kuala Lumpur Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 745 out of 1002 reviews" "
Rating 8 - Good. 183 out of 1002 reviews" "
Rating 6 - Okay. 44 out of 1002 reviews" "
Rating 4 - Poor. 16 out of 1002 reviews" "
Rating 2 - Terrible. 14 out of 1002 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

?

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

RICHARD, Shrewsbury

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great service
Stayed 3 nights in Jul 2024

10/10 Excellent

Conall

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Raquel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was so comfy.
Stayed 9 nights in Jul 2024

10/10 Excellent

Lina

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very helpful, and when realising our flight was at midnight, we extended our stay for an extra day and the process was so easy (just a call to reception). the flights and early online check made the process a whole lot easier
Stayed 8 nights in Jul 2024

10/10 Excellent

Christopher

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stunning hotel with really friendly and helpful staff on hand for every need. Set in the heart of KL, with a third floor pool area looking out to the beautifully green KLCC and skyline. Breakfasts to die for!
Stayed 1 night in Jul 2024

10/10 Excellent

Jason E, Seal Beach

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing and very helpful.
Stayed 1 night in Jul 2024

8/10 Good

Lena

Travelled with family
Liked: Cleanliness, staff & service, amenities
Good
Stayed 1 night in Jun 2024

10/10 Excellent

Lida

Wonderful location and services.
Stayed 1 night in Jun 2024

10/10 Excellent

Rizwaan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location away from the hustle that is Kuala Lumpur. Great amenities and excellent staff.
Stayed 3 nights in Jun 2024

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just an excellent place to spend time in. Friendly, professional, effective team of really nice people, quietly running an excellent hotel.
Stayed 3 nights in Jun 2024

10/10 Excellent

david, aventura

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptional hotel. Wonderful service. Friendly, knowledgeable and helpful staff.
Stayed 1 night in Jun 2024

10/10 Excellent

Leonard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful hotel in Kuala Lumpur located next to the enormous Suria shopping mall and the Petronas Towers. The rooms are spacious, clean, and quiet. The staff is very helpful and courteous.
Stayed 3 nights in Jun 2024

10/10 Excellent

Marisol

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Mihai

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This classic style never disappoints. The staff is actively looking after guests. Only weird thing is we were three guests and we got two complimentary drinks on the host. I'd rather had none or three (nothing in between). Anything else was exceptional and memorable. Thank you everybody for such a good team effort!
Stayed 4 nights in Jun 2024

10/10 Excellent

Lori, sherman

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a lovely property, and such genuine and friendly staff, top to bottom! Everyone was so helpful and friendly, and willing to share their time and expertise with us. If you're looking for a superior property with outstanding service and people, this is the place in KL.
Stayed 4 nights in Jun 2024

10/10 Excellent

Jorge

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was our first time at this hotel and I can say that it was incredible. My family and I had a great time. The rooms are incredible, the staff is first class and the breakfast is incredible. We will surely return.
Stayed 3 nights in Jun 2024

8/10 Good

Adriaan

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very effective check in and very friendly staff.
Stayed 2 nights in Jun 2024

10/10 Excellent

Roger

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent attention to detail and service
Stayed 3 nights in Jun 2024

10/10 Excellent

Craig, DIAMOND BAR

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best hotels I have ever stayed at in my life! (53 years)
Stayed 5 nights in Mar 2024

10/10 Excellent

Yogesh

Liked: Cleanliness, staff & service, property conditions & facilities
One of the best hotels we have stayed in.
Stayed 3 nights in May 2024

10/10 Excellent

Elaine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

Estelle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jun 2024

10/10 Excellent

Abang Talhata

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the hospitality and environment are super
Stayed 3 nights in Jun 2024

10/10 Excellent

Stas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I am so impressed with the level of service that was provided at this magnificent hotel im a fan anytime im in KL I will only be staying at the mandarin to me service is what matters when coming to a hotel and they go above and beyond much more impressed then the four seasons KL for the value it is unmatched special shout out to Ramesh every time I went to the pool he was there with the biggest smile on his face happy to help me with any of my needs in my opinion he should be recognized by the hotel he truly understands the art of service and hospitality thank you Mandarin Oriental KL for the amazing stay this was one to remember

General hotel information

Hotel location
Kuala Lumpur
Star rating
5 star property
Nearest airport
Kuala Lumpur (KUL-Kuala Lumpur Intl.)
Nearby landmarks
KLCC Park, Petronas Twin Towers, Pavilion Kuala Lumpur