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DoubleTree by Hilton Hotel Kuala Lumpur

5.0 star property
Luxury hotel connected to a shopping centre in Kuala Lumpur City Centre with 5 restaurants

Choose dates to view prices

your current months are July, 2024 and August, 2024.
July 2024
August 2024

Photo gallery for DoubleTree by Hilton Hotel Kuala Lumpur

Living area
Hypo-allergenic bedding, down duvets, minibar, in-room safe
2 bars/lounges, wine bar
View from room
Lobby

Reviews

8.6

Excellent

Popular amenities

  • Breakfast available
  • Restaurant
  • Pool
    PoolPool
  • Bar
    BarBar
  • Parking included
    Parking includedParking included
  • Air conditioning
    Air conditioningAir conditioning

Check-in time

3:00 PM

Check-out time

12:00 PM
The price is RM342
RM414 total
includes taxes & fees
25 Aug - 26 Aug

Most relevant reviews

ExperimentalCarousel

10/10 Excellent

Marini
May 29, 2024
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About the area

Map
348 Jalan Tun Razak, Kuala Lumpur, 50400

What's nearby

  • Petronas Twin Towers - 18 min walk
  • Suria KLCC Shopping Centre - 19 min walk
  • KLCC Park - 2 min drive
  • Pavilion Kuala Lumpur - 3 min drive
  • Berjaya Times Square - 4 min drive

Getting around

  • Kuala Lumpur Masjid Jamek Station - 5 min drive
  • Ampang Park Station - 9 min walk
  • Kuala Lumpur International Airport (KUL) - 46 min drive

Restaurants

  • ‪Makan Kitchen - ‬4 min walk
  • ‪McDonald's - ‬6 min walk
  • ‪Starbucks - ‬6 min walk
  • ‪The Nature's Fusion - ‬5 min walk
  • ‪Oriental Landmark 新城酒家 - ‬4 min walk

About this property

DoubleTree by Hilton Hotel Kuala Lumpur

Luxury family-friendly hotel near KLCC Park
Located close to Suria KLCC Shopping Centre and Petronas Twin Towers, DoubleTree by Hilton Hotel Kuala Lumpur provides a poolside bar, a free food/drink shopping service and a shopping centre on-site. At the 5 on-site restaurants, enjoy breakfast, lunch, dinner, light fare and Malaysian cuisine. Stay connected with in-room WiFi (surcharge), and guests can find other amenities, such as a coffee shop/cafe and dry cleaning/laundry services.
Other perks at this hotel include:
  • An outdoor pool and a children's pool
  • Free self-parking
  • Limo/town car service, buffet breakfast (surcharge) and express check-out
  • Tour/ticket information, multilingual staff and concierge services
  • Guest reviews give top marks for the breakfast and helpful staff
Room features
All 538 rooms offer comforts, such as 24-hour room service and pillow menus, as well as thoughtful touches, such as air conditioning and dressing gowns. Guest reviews highly rate the cleanliness rooms at the property.
More conveniences in all rooms include:
  • Hypo-allergenic bedding, down duvets and rollaway/extra beds (surcharge)
  • Rainfall showers, designer toiletries and hairdryers
  • HDTVs with premium channels
  • Free infant beds, daily housekeeping and desks

Languages

Chinese (Mandarin), English, French, Hindi, Malay

Property amenities

Internet

  • Available in all rooms: WiFi (MYR 49 per night)
  • Available in some public areas: WiFi (MYR 49 per day)

Parking and transport

  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle on request for a surcharge
  • Limo/town car service
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available for a fee: MYR 64 to 64 for adults and MYR 55 to 64 for children
  • 2 bars/lounges
  • 5 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Axis Lounge
  • Cellar Door
  • Makan Kitchen
  • The Food Store
  • Tosca Italian Trattoria

Things to do

  • Children's pool
  • Gym
  • Outdoor pool
  • Shopping centre
  • TV in common areas

Family friendly

  • Children's pool
  • Free cot
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 16 meeting rooms
  • 36,996 square feet of conference space
  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (99 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk (109 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 23 floors
  • Ballroom
  • Banquet hall
  • Building
  • Built in 1994
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • LCD TV with premium satellite channels
  • MP3 dock

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for MYR 105 per night.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: approximately MYR 64 to 64 for adults and MYR 55 to 64 for children
  • Fee for in-room wireless Internet: MYR 49 per night (rates may vary)
  • Fee for wireless Internet in public areas: MYR 49 per day (rates may vary)
  • Airport shuttle fee: MYR 340 per vehicle (one way)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: MYR 105 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Parking height restrictions apply

Property is also known as

DoubleTree Hilton Hotel Kuala Lumpur
DoubleTree Hilton Kuala Lumpur
DoubleTree Hotel Kuala Lumpur
DoubleTree Kuala Lumpur Hilton
DoubleTree Kuala Lumpur Hotel
Hilton DoubleTree Hotel Kuala Lumpur
Hilton DoubleTree Kuala Lumpur
Hilton Kuala Lumpur DoubleTree
Hotel DoubleTree Hilton Kuala Lumpur
Kuala Lumpur Hilton DoubleTree
DoubleTree by Hilton Hotel Kuala Lumpur Hotel
DoubleTree by Hilton Hotel Kuala Lumpur Kuala Lumpur
DoubleTree by Hilton Hotel Kuala Lumpur Hotel Kuala Lumpur

Frequently asked questions

Does DoubleTree by Hilton Hotel Kuala Lumpur have a pool?

Yes, this property has an outdoor pool and a children's pool.

How much does it cost to stay at DoubleTree by Hilton Hotel Kuala Lumpur?

As of 27 Jul 2024, prices found for a 1-night stay for 2 adults at DoubleTree by Hilton Hotel Kuala Lumpur on 25 Aug 2024 start from RM 342.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is DoubleTree by Hilton Hotel Kuala Lumpur pet-friendly?

No, pets are not allowed at this property.

How much is parking at DoubleTree by Hilton Hotel Kuala Lumpur?

Self-parking is free at this property.

What time is check-in at DoubleTree by Hilton Hotel Kuala Lumpur?

Check-in start time: 3 PM; check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at DoubleTree by Hilton Hotel Kuala Lumpur?

Checkout is at noon. Late check-out is available for a fee (subject to availability).

Does DoubleTree by Hilton Hotel Kuala Lumpur provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of MYR 340 per vehicle applies.

Where is DoubleTree by Hilton Hotel Kuala Lumpur located?

This family-friendly Kuala Lumpur hotel is located in the entertainment district, within 1 mi (2 km) of Royal Thai Embassy, Petronas Twin Towers and Suria KLCC Shopping Centre. KLCC Park and Kuala Lumpur Convention Centre are also within 1 mile (2 km). Ampang Park Station is 9 minutes by foot and KLCC Station is 14 minutes.

DoubleTree by Hilton Hotel Kuala Lumpur Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 528 out of 1003 reviews" "
Rating 8 - Good. 313 out of 1003 reviews" "
Rating 6 - Okay. 96 out of 1003 reviews" "
Rating 4 - Poor. 51 out of 1003 reviews" "
Rating 2 - Terrible. 15 out of 1003 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Jan

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay and location. Loved staying in the mall, so central and many food options
Stayed 2 nights in Jul 2024

6/10 Okay

Maria Katrina faye

Stayed 1 night in Jul 2024

10/10 Excellent

Ahmad

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful hotel
Stayed 3 nights in Jul 2024

8/10 Good

Per

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024

8/10 Good

Ibrahim, Riyadh

Stayed 3 nights in Jun 2024

10/10 Excellent

Yi

Good
Stayed 2 nights in Jun 2024

10/10 Excellent

Joseph

Stayed 1 night in Jun 2024

8/10 Good

Pritanjali

Stayed 1 night in Jun 2024

10/10 Excellent

Rodrigo

Stayed 1 night in Jun 2024

6/10 Okay

Subi

Travelled with partner
Disliked: Staff & service, amenities
Not really 5 star service and had to wait long for check in. Not my kind of place.
Stayed 2 nights in Jun 2024

10/10 Excellent

Irene

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Wonderful hotel, the surrounds are extremely dirty. We caught cabs and left during the day however it is not walking distance to anything. Excellent hotel and excellent staff. The dining room was amazing and breakfast very good every morning.
Stayed 3 nights in May 2024

8/10 Good

manolito

Stayed 1 night in Jun 2024

10/10 Excellent

Patricia, Gibraltar

Liked: Cleanliness, staff & service, property conditions & facilities
I would really recommend this hotel to whoever visits beautiful Malaysia and its beautiful people.
Stayed 6 nights in May 2024

10/10 Excellent

Pat

Travelled with partner
Liked: Cleanliness, amenities
Good
Stayed 2 nights in May 2024

6/10 Okay

KHALID

Liked: Staff & service, property conditions & facilities
Stayed 5 nights in May 2024

10/10 Excellent

Marini

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024

4/10 Poor

Rhiannon

Stayed 2 nights in May 2024

10/10 Excellent

Mosammet

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was great so I will recommend there breakfast.
Stayed 5 nights in May 2024

10/10 Excellent

Stacey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a wonderful stay! Very clean. Lots of amenities. Perfect location. Would definitely stay again.
Stayed 2 nights in May 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in May 2024

10/10 Excellent

Anita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A comfortable stay
Stayed 2 nights in May 2024

10/10 Excellent

Daniel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet and all the staff were respectful and prompt.
Stayed 4 nights in May 2024

4/10 Poor

Verified traveller

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
Very disappointing service and issues with room
I travel quite a bit on family trips and i dont usually leave bad review, but htis stay warranted it. Forst off all this is listed as 5 star hotel but its actually a 3 star because of the service. Below were the issues 1. My kid got locked in the bathroom as the door locked. We were in the mall and luckily he had a phone. When we called the hotel and notified of the emergency no one stopped by. We called again after 15 mins and when my wife was very upset they sent some one to the room. My son is 14 but still being stuck in a bathroom can be scary for kids. I am shocked they didnt treat it as an urgent request and we had to call and get loud to get service. When i spoke to the assistant manager he didnt even apologize which got me even more upset. He said he raised the issue to the hotel manger who didnt even bother to call back even though i sent a msg twice. This goes to show the basic lack of empathy and treatment of their customers. 2. The wifi in my room on 17th floor was not functional. We reserved 2 rooms so i had to go intot he kids room to use the wifi - No resolution here as well 3. The room they provided the sink was always clogged when you use it. Overall very disappointed and bacd customer service. Probably will never stay at this chain.
Stayed 3 nights in Apr 2024

10/10 Excellent

Aatikah

Liked: Cleanliness, staff & service
The hotel is in a good location and easy to travel around KL.
Stayed 4 nights in Apr 2024

10/10 Excellent

Ellina

Liked: Cleanliness, amenities, property conditions & facilities
The hotel was integrated with Mall Intermark so there js easy access to restaurants and grocery store as well drug stores. Pool was nice and breezy. Breakfast buffet was delicious but not as many food choice as I expected. Rooms were clean and bed was comfortable. Overall I would rate it as 9/10 and would book again.
Stayed 2 nights in Apr 2024