The Face Suites Kuala Lumpur

Luxury aparthotel near Suria KLCC Shopping Centre
VIP Access

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your current months are April, 2024 and May, 2024.
April 2024
May 2024

The Face Suites Kuala Lumpur

Photo gallery for The Face Suites Kuala Lumpur

Interior
Sun deck
Exterior
In-room safe, desk, laptop workspace, blackout curtains
Full-sized fridge, microwave, dishwasher, electric kettle

Overview of The Face Suites Kuala Lumpur

8.8

Excellent

Popular amenities

  • Pool
  • Free WiFi
  • Kitchen
  • Washer
  • Dryer
  • Outdoor space
The price is RM 350
Price available on 31/03/2024

Explore the area

1020, Jalan Sultan Ismail, Kuala Lumpur, 50250
  • Popular LocationPetronas Twin Towers13 min walk
  • Popular LocationSuria KLCC Shopping Centre16 min walk
  • Popular LocationKLCC Park17 min walk
  • AirportKuala Lumpur (KUL-Kuala Lumpur Intl.)47 min drive

Perks for members at select top-rated stays

Our Silver and Gold members get perks at select VIP Access properties, on top of exceptional service.
Silver tier member
A perk like food and drink extras, free breakfast, or parking credits
Gold tier member
Room upgrades when available, plus Silver perks
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Room options

Deluxe Room, 1 Bedroom

cleanliness

Highlights

Air conditioning
Kitchenette
Full-sized fridge/freezer
Dishwasher
LED TV
Washer/dryer
Blackout curtains
Separate bedroom
  • 82 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 2
  • 1 King Bed

Superior Room, 1 Bedroom

cleanliness

Highlights

Air conditioning
Kitchenette
Full-sized fridge/freezer
Dishwasher
LED TV
Washer/dryer
Blackout curtains
Separate bedroom
  • 79 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 2
  • 1 King Bed

Premier Room, 2 Bedrooms

cleanliness

Highlights

Air conditioning
Kitchenette
Full-sized fridge/freezer
Dishwasher
LED TV
Washer/dryer
Blackout curtains
2 bedrooms
  • 123 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

One Bedroom Grand Premier

cleanliness

Highlights

Air conditioning
Kitchenette
Full-sized fridge/freezer
Dishwasher
LED TV
Washer/dryer
Blackout curtains
2 bedrooms
  • 101 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 2
  • 1 King Bed

Premier Room, 1 Bedroom

cleanliness

Highlights

Air conditioning
Kitchenette
Full-sized fridge/freezer
Dishwasher
LED TV
Washer/dryer
Blackout curtains
Separate bedroom
  • 96 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 2
  • 1 King Bed

Superior Room, 2 Bedrooms

cleanliness

Highlights

Air conditioning
Kitchenette
Full-sized fridge/freezer
Dishwasher
LED TV
Washer/dryer
Blackout curtains
2 bedrooms
  • 95 sq m
  • 2 bedrooms
  • 1 bathroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

Deluxe Room, 2 Bedrooms

cleanliness

Highlights

Air conditioning
Kitchenette
Full-sized fridge/freezer
Dishwasher
LED TV
Washer/dryer
Blackout curtains
2 bedrooms
  • 98 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

Similar properties

About the area

Kuala Lumpur

The Face Suites Kuala Lumpur is located in Golden Triangle, a neighbourhood in Kuala Lumpur, and is in a shopping district. Suria KLCC Shopping Centre and Pavilion Kuala Lumpur are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore KLCC Park. Check out an event or a game at Bukit Jalil National Stadium, and consider making time for Berjaya Times Square, a top attraction not to be missed.

What's nearby

  • Petronas Twin Towers - 13 min walk
  • Suria KLCC Shopping Centre - 16 min walk
  • KLCC Park - 17 min walk
  • Kuala Lumpur Tower - 19 min walk
  • Pavilion Kuala Lumpur - 20 min walk

Getting around

  • Bukit Nanas Station - 3 min walk
  • Kuala Lumpur Sultan Ismail Station - 16 min walk
  • Kuala Lumpur International Airport (KUL) - 47 min drive

Restaurants

  • Cafe: In House - 3 min walk
  • Mixing Room - 4 min walk
  • Starbucks - 4 min walk
  • Restoran Kak Mah Tomyam - 3 min walk
  • Deepblue - 1 min walk

About this property

The Face Suites Kuala Lumpur

Luxury aparthotel near Suria KLCC Shopping Centre
This aparthotel features 2 restaurants, 2 outdoor pools and a fitness centre. WiFi in public areas is free. Additionally, a bar/lounge, a rooftop terrace and a coffee shop/cafe are on-site. Each apartment provides an LED TV with satellite channels, plus a kitchenette with a fridge, a microwave and a dishwasher. Conveniences include a washer/dryer and an electric kettle, and guests will appreciate thoughtful touches, such as dressing gowns and slippers.
The Face Suites Kuala Lumpur offers 200 air-conditioned accommodations with washers/dryers and a safe. 42-inch LED televisions come with satellite channels. Accommodation at this 5-star aparthotel has kitchenettes with full-sized fridge/freezers, microwaves, kitchenware and utensils and dishwashers. Bathrooms include a shower, dressing gowns, slippers and bidets.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. Housekeeping is provided on a daily basis.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a fitness centre.

Languages

Chinese (Mandarin), English, Malay

Property amenities

Pool/Spa

  • 2 outdoor pools
  • Sunloungers

Internet

  • Free WiFi

Parking and transport

  • Self parking on site (MYR 10 per day)
  • Valet parking on site (MYR 30 per stay)
  • Wheelchair-accessible parking available

Family friendly

  • Children's pool

Restaurants on site

  • Cafe iL Viso
  • Deep Blue

Kitchenette

  • Fridge (full size)
  • Microwave
  • Dishwasher
  • Cookware/dishes/utensils
  • Electric kettle

Dining

  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Limited room service

Bedrooms

  • Bed sheets provided
  • Rollaway/extra beds: MYR 90 per night

Bathrooms

  • Shower
  • Hairdryer
  • Shampoo
  • Dressing gowns
  • Slippers
  • Soap
  • Towels provided
  • Bidet
  • Toilet paper

Living spaces

  • Living room

Entertainment

  • 42-inch LED TV with satellite service

Outdoor areas

  • Rooftop terrace

Laundry

  • Washer/dryer
  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Laptop workspace

Comfort

  • Air conditioning

Pets

  • No pets or service animals

Suitability/Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking

Services and conveniences

  • Concierge services
  • Daily housekeeping
  • Safe
  • Iron/ironing board
  • Phone
  • Luggage storage
  • Blackout curtains
  • Safe at front desk
  • Free bottled water
  • 24-hour front desk

Location highlights

  • In the shopping district
  • In the city centre

Things to do

  • Fitness centre

Safety features

  • Carbon monoxide detector
  • Security system
  • Smoke detector
  • Window guards

General

  • 200 rooms
  • 51 floors

Policies

Check-in

Check-in time starts at 3:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 1:00 AM please contact the property in advance using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for MYR 90 per night.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: MYR 300.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Self-parking fee: MYR 10 per day
  • Valet parking fee: MYR 30 per stay
  • Early check-in is available for a fee (subject to availability)
  • Rollaway bed fee: MYR 90 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve rollaway/extra beds
This property accepts credit cards, debit cards and cash
This property is professionally cleaned
Safety features at this property include a carbon monoxide detector, a smoke detector, a security system and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
All guests must show a valid passport. This is the only form of identification that is accepted at this property.
The credit card used for booking the reservation must be presented at check-in. If the cardholder cannot be present, guests must contact the property prior to arrival to make special arrangements.

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including stag and hen parties
No pets and no service animals are allowed at this property

Frequently asked questions

Does The Face Suites Kuala Lumpur have a pool?

Yes, this property has 2 outdoor pools and a children's pool.

How much does it cost to stay at The Face Suites Kuala Lumpur?

As of 19 Mar 2024, prices found for a 1-night stay for 2 adults at The Face Suites Kuala Lumpur on 31 Mar 2024 start from RM 349.87, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is The Face Suites Kuala Lumpur pet-friendly?

No, pets are not allowed at this property.

How much is parking at The Face Suites Kuala Lumpur?

Self-parking is available for MYR 10 per day. Valet parking is available for MYR 30 per stay.

What time is check-in at The Face Suites Kuala Lumpur?

Check-in begins at 3:00 PM. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at The Face Suites Kuala Lumpur?

Checkout is at noon. Late check-out is available for a fee.

Where is The Face Suites Kuala Lumpur located?

Located in Golden Triangle, this luxury aparthotel is within a 15-minute walk of Kuala Lumpur Forest Eco Park and Petronas Twin Towers. Suria KLCC Shopping Centre and KLCC Park are also within 1 mile (2 km). Bukit Nanas Station is only a 3-minute walk and Dang Wangi Station is 5 minutes.

The Face Suites Kuala Lumpur Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 907 out of 1566 reviews" "
Rating 8 - Good. 464 out of 1566 reviews" "
Rating 6 - Okay. 108 out of 1566 reviews" "
Rating 4 - Poor. 56 out of 1566 reviews" "
Rating 2 - Terrible. 31 out of 1566 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

2/10 Terrible

NENG JIE

Business traveller
Disliked: Amenities, property conditions & facilities
They couldn’t find the breakfast note in my booking and was made to walk to and fro the restaurant located in the other building and the reception to de conflict and still they tell me they can’t find it even after showing them my email booking… Apart from that, the hotel is really old and definitely not a 5 star.
Stayed 3 nights in Mar 2024

10/10 Excellent

Wai Ho

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The hot water can be hotter. It feels too cold for a hot water
Stayed 3 nights in Feb 2024

10/10 Excellent

Iskandar Ghazali

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
5 star amenities
Stayed 2 nights in Feb 2024

8/10 Good

Daniel

Travelled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Good hotel but don’t trust the pictures on the website, the rooms don’t have amenities and no decorations it is basically an empty apartment, kind of depressing
Stayed 3 nights in Jan 2024

8/10 Good

Mohinder

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Loved the gym and infinity pool
Stayed 5 nights in Jan 2024

8/10 Good

Yang

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The location is very close to all shopping and dining places. Rooms are clean with washer and dryer, kitchen utensils, very convenient. The pool is nice in late times of the day, but quite crowded during daytime.

8/10 Good

Ismail Bin

Travelled with family
Liked: Amenities
Request for higher floors was not met. TV was too small for current standards. There's a mixture of residents and guests. The housekeeping staff were using the same lifts with guests. Thus, it took longer waiting time for the lifts.
Stayed 1 night in Jan 2024

10/10 Excellent

Mei Fong, Jenjarom

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Overall is ok. A bit confusing as not much information was given out from the reception about New Year celebrations. Communication at porch security personnel could be improved for parking direction. Not much dining options.
Stayed 1 night in Dec 2023

8/10 Good

Ismail Bin

Stayed 2 nights in Jan 2024

6/10 Okay

Yim Lai, Bellevue

Travelled with family
Didn't like the long wait for the lifts during rush hours. Room is a bit dated. Front desk staff could be friendlier.
Stayed 4 nights in Dec 2023

General hotel information

Hotel location
Kuala Lumpur
Star rating
5 star property
Nearest airport
Kuala Lumpur (KUL-Kuala Lumpur Intl.)
Accommodation type
Apartments
Nearby landmarks
Petronas Twin Towers, Suria KLCC Shopping Centre, KLCC Park