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Aparthotel

THE FACE Suites Hotel

5.0 star property

Choose dates to view prices

The Face Suites Kuala Lumpur is in the city center, steps from Petronas Twin Towers. Enjoy two outdoor pools with panoramic views, international dining at two restaurants, a coffee shop, a well-equipped gym, complimentary WiFi, and attentive staff to enhance your stay.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Kitchen
  • Washing machine
  • Dryer
  • Free Wi-Fi
  • Restaurant
The current price is RM348
RM386 total
includes taxes & fees
16 May - 17 May

Room options

Available filters for rooms
Showing 22 of 22 rooms

View all photos for One Bedroom Superior

In-room safe, desk, laptop workspace, blackout curtains

One Bedroom Superior

  • Sleeps 2

View all photos for One Bedroom Deluxe

In-room safe, desk, laptop workspace, blackout curtains

One Bedroom Deluxe

  • Sleeps 2

View all photos for Two Bedroom Superior

In-room safe, desk, laptop workspace, blackout curtains

Two Bedroom Superior

  • Sleeps 4

View all photos for Two Bedroom Deluxe

In-room safe, desk, laptop workspace, blackout curtains

Two Bedroom Deluxe

  • Sleeps 4

View all photos for Deluxe Room, 1 Bedroom

Full-sized fridge, microwave, dishwasher, electric kettle

Deluxe Room, 1 Bedroom

  • 82 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 Bedroom

In-room safe, desk, laptop workspace, blackout curtains

Superior Room, 1 Bedroom

  • 79 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Room, 1 Bedroom

In-room safe, desk, laptop workspace, blackout curtains

Premier Room, 1 Bedroom

  • 96 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Bedrooms

In-room safe, desk, laptop workspace, blackout curtains

Superior Room, 2 Bedrooms

  • 95 sq m
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Deluxe Room, 2 Bedrooms

In-room safe, desk, laptop workspace, blackout curtains

Deluxe Room, 2 Bedrooms

  • 98 sq m
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Premier Room, 2 Bedrooms

In-room safe, desk, laptop workspace, blackout curtains

Premier Room, 2 Bedrooms

  • 123 sq m
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for One Bedroom Grand Premier

In-room safe, desk, laptop workspace, blackout curtains

One Bedroom Grand Premier

  • 101 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Two Bedroom Premier

In-room safe, desk, laptop workspace, blackout curtains

Two Bedroom Premier

  • Sleeps 4

View all photos for One Bedroom Premier

In-room safe, desk, laptop workspace, blackout curtains

One Bedroom Premier

  • Sleeps 2

View all photos for One Bedroom Grand Premier

In-room safe, desk, laptop workspace, blackout curtains

One Bedroom Grand Premier

  • Sleeps 3

View all photos for Superior Twin Room, 1 Bedroom

In-room safe, desk, laptop workspace, blackout curtains

Superior Twin Room, 1 Bedroom

  • 79 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Twin Room, 1 Bedroom

In-room safe, desk, laptop workspace, blackout curtains

Deluxe Twin Room, 1 Bedroom

  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Twin Room, 2 Bedrooms

In-room safe, desk, laptop workspace, blackout curtains

Superior Twin Room, 2 Bedrooms

  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds and 1 Queen Bed

View all photos for Deluxe Twin Room, 2 Bedrooms

In-room safe, desk, laptop workspace, blackout curtains

Deluxe Twin Room, 2 Bedrooms

  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds and 1 Queen Bed

View all photos for One Bedroom Superior Twin

In-room safe, desk, laptop workspace, blackout curtains

One Bedroom Superior Twin

  • Sleeps 2

View all photos for One Bedroom Deluxe Twin

In-room safe, desk, laptop workspace, blackout curtains

One Bedroom Deluxe Twin

  • Sleeps 2

View all photos for Two Bedroom Superior Twin

In-room safe, desk, laptop workspace, blackout curtains

Two Bedroom Superior Twin

  • Sleeps 4

View all photos for Two Bedroom Deluxe Twin

In-room safe, desk, laptop workspace, blackout curtains

Two Bedroom Deluxe Twin

  • Sleeps 4

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About the area

Located in Golden Triangle, a neighbourhood in Kuala Lumpur, THE FACE Suites Hotel is in a shopping district. Kuala Lumpur Tower is a notable landmark, and travellers looking to shop may want to visit Pavilion Kuala Lumpur and Berjaya Times Square. Looking to enjoy an event or a game while in town? See what's happening at Bukit Jalil National Stadium or Merdeka Stadium. Visit our Kuala Lumpur travel guide
View more Aparthotels in Kuala Lumpur
Map
1020, Jalan Sultan Ismail, Kuala Lumpur, 50250

What's nearby

  • Kuala Lumpur Forest Eco Park
    Kuala Lumpur Forest Eco Park
    3 min walk - 0.3 km
  • Petronas Twin Towers
    Petronas Twin Towers
    14 min walk - 1.2 km
  • Suria KLCC Shopping Centre
    Suria KLCC Shopping Centre
    14 min walk - 1.2 km
  • Closeup Illuminated KL Tower at night
    Kuala Lumpur Tower
    19 min walk - 1.6 km
  • SOGO
    12 min walk - 1.0 km

Getting around

  • Bukit Nanas Station
    3 min walk
  • Kuala Lumpur Sultan Ismail Station
    16 min walk
  • Kuala Lumpur International Airport (KUL)
    47 min drive

Restaurants

  • Cafe: In House
    3 min walk
  • Wariseni
    4 min walk
  • Deepblue
    1 min walk
  • R Club Lounge
    2 min walk
  • i-Cafe BikerStation
    4 min walk

About this property

THE FACE Suites Hotel

  • Luxury aparthotel near Petronas Twin Towers
  • KLCC Park and Pavilion Kuala Lumpur are located near THE FACE Suites Hotel, which provides a rooftop terrace, a coffee shop/cafe and dry cleaning/laundry services. At the two on-site restaurants, enjoy lunch, dinner, light fare and international cuisine. In addition to a bar and a gym, guests can connect to free in-room WiFi.
  • You'll also enjoy the following perks during your stay:
    • 2 outdoor pools and a children's pool
    • Valet parking (surcharge), a front desk safe and luggage storage
    • A lift, a 24-hour front desk and concierge services
    • Guest reviews give top marks for the pool and helpful staff
  • Room features
  • All 200 rooms boast comforts such as laptop-friendly workspaces and air conditioning, in addition to thoughtful touches such as free WiFi and safes.
  • Extra amenities include:
    • Showers, bidets and hairdryers
    • 42-inch LED TVs with satellite channels
    • Kitchenettes, full-sized fridge/freezers and dishwashers

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includes taxes & fees
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Property amenities

Pool/Spa

  • 2 outdoor pools

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (MYR 40 per day)
  • Valet parking on site (MYR 40 per stay)
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking available

Family friendly

  • Children's pool

Restaurants on site

  • Cafe iL Viso
  • Deep Blue

Kitchenette

  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Full-sized refrigerator/freezer
  • Microwave

Dining

  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Limited room service

Bedrooms

  • Bedsheets provided
  • Rollaway/extra bed: MYR 110 per night

Bathroom

  • Bidet
  • Dressing gowns
  • Hair dryer
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Living spaces

  • Living room

Entertainment

  • 42-inch LED TV with cable/satellite channels

Outdoor areas

  • Rooftop terrace

Laundry

  • Dry cleaning/laundry service
  • Laundry detergent
  • Laundry facilities
  • Washer/dryer

Work spaces

  • Laptop workspace

Comfort

  • Air conditioning

Pets

  • No pets or service animals

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking

Services and conveniences

  • 24-hour front desk
  • Blackout drapes
  • Concierge services
  • Daily housekeeping
  • Free bottled water
  • Iron/ironing board
  • Luggage storage
  • Phone
  • Safe
  • Safe at front desk

Location highlights

  • In a shopping district
  • In the city centre

Things to do

  • Children's pool
  • Gym

Safety features

  • Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Security system
  • Window guards
  • Fire extinguisher

General

  • 200 units
  • 51 floors
  • Soundproofing

Policies

Check-in

Check-in time starts at 3:00 PM

Early check-in subject to availability

Early check-in is available for a fee

Late check-in subject to availability

Minimum check-in age - 21

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

If you are planning to arrive after 1:00 AM please contact the property in advance using the information on the booking confirmation

For any questions, please contact the property using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Check-out instructions

The host requires you to complete the following before checking out:

Turn off the lights, lock the doors and return the keys

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Rollaway/extra beds are available for MYR 110.0 per night.

Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: MYR 500 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Self-parking fee: MYR 40 per day
  • Valet parking fee: MYR 40 per stay
  • Early check-in is available for a fee (subject to availability)
  • Rollaway bed fee: MYR 110.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Host has indicated that there is a carbon monoxide detector on the property
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system and window guards
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
All guests must show a valid passport. This is the only form of identification that is accepted at this property.
The credit card used for booking the reservation must be presented at check-in. If the cardholder cannot be present, guests must contact the property prior to arrival to make special arrangements.

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including stag and hen parties
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Frequently asked questions

Does THE FACE Suites Hotel have a pool?

Yes, this property has 2 outdoor pools and a children's pool.

How much does it cost to stay at THE FACE Suites Hotel?

As of 15 May 2026, prices found for a 1-night stay for 2 adults at THE FACE Suites Hotel on 16 May 2026 start from RM348, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is THE FACE Suites Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at THE FACE Suites Hotel?

Self-parking is available for MYR 40 per day. Valet parking is available for MYR 40 per stay.

What time is check-in at THE FACE Suites Hotel?

Check-in begins at 3:00 PM. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at THE FACE Suites Hotel?

Checkout is at noon. Late check-out is available for a fee.

Where is THE FACE Suites Hotel located?

Located in Golden Triangle, this luxury aparthotel is within a 15-minute walk of Kuala Lumpur Forest Eco Park and Petronas Twin Towers. KLCC Park and Pavilion Kuala Lumpur are also within 1 mile (2 km). Bukit Nanas Station is only a 3-minute walk and Dang Wangi Station is 5 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

THE FACE Suites Hotel Reviews

8.8

Excellent

9.0

Cleanliness

8.4

Location

8.8

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 996 out of 1756 reviews
Rating 8 - Good. 511 out of 1756 reviews
Rating 6 - Okay. 133 out of 1756 reviews
Rating 4 - Poor. 70 out of 1756 reviews
Rating 2 - Terrible. 46 out of 1756 reviews

Reviews

Verified

10/10 Excellent

Rodrigo Enrique

Liked: Cleanliness, check-in, communication, listing accuracy
Food was really good and fresh, rooms are spacious and the view of the pool is amazing.Worth the money
Stayed 2 nights in Mar 2026
Verified

8/10 Good

Toichi

Liked: Cleanliness, amenities, property conditions & facilities
Room size and amenities were very good
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Rowena

Liked: Cleanliness, amenities, property conditions & facilities, communication
Love the apartment style hotel room: spacious, clean, beds are comfortable, bathroom is spacious. Breakfast buffet was great. Hotel location is good, walking distance to shopping centres and night market. Check in and out were fast.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Anusha

Liked: Cleanliness, amenities, property conditions & facilities
At the Faces hotel the room was good but the hot water is really hot so you need to be careful. The breakfast was an average. Location was great
Stayed 2 nights in Feb 2026
Verified

8/10 Good

Cedric

Liked: Cleanliness, check-in, communication, listing accuracy
The rooms are clean and it's pretty good value for the money. 5 star hotel rating is a bit generous considering the amenities are not that superb, and staff range from very friendly and helpful to a bit confused.The area is fairly central which is nice. Elevators are slow, especially to the pool, but it's not the biggest deal. Speaking of the pool, it's cool but rather crowded.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Edith Castro

Liked: Cleanliness, amenities, property conditions & facilities, communication
I love everything The room has 2 bedrooms This is the best experience I ever have
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

John

Liked: Cleanliness, room comfort, communication

Great Stay!

It was a good visit and the pool was amazing!
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Lasse

Liked: Cleanliness, amenities, communication
Excellent room, clean and spacious! Close to KLCC Suria (shopping and food) Good breakfast and friendly staff
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Karen

Liked: Cleanliness, property conditions & facilities, communication
We just finished an unbelievable time in Kuala Lumpur. The Face Suites was a solud part of our time there. The rooftop infinity pool was one of our favourite memories.
Stayed 3 nights in Nov 2025
Verified

8/10 Good

Truong Vanhoang

Liked: Amenities
Clean and nice
Stayed 3 nights in Oct 2025
Verified

8/10 Good

cc

Liked: Cleanliness, amenities, property conditions & facilities, communication
Enjoyed having a microwave fridge and eashing machine in the rrom loved the lay out. Staff was very efficient and helpful. Clean environment. The pool with a picturesque view. This place gives appartment vibes. Good location. Near station
Pool view
Gym
Bedroom 1
Pool view
Stayed 3 nights in Nov 2025
Verified

8/10 Good

Abdurrahman

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Communication
The room was clean and spacious. Breakfast was great. The location was central and the towers were in walking distance. Unfortunately the infinity pool was crowded and very cold which was not great given that the weather was chilly.
Stayed 3 nights in Sep 2025
Verified

6/10 Okay

Sean

Liked: Cleanliness, communication
Disliked: Amenities
Room was very spacious and decor was nice. Sofa was dusty and needed cushions, quite uncomfortable without them. Some staff were very rude ... There are other brands in the same building and they are rude to residents who are not with their brand. A staff member in the bat looked to get me to pay MYR500 cash to himself for a better table at new years eve!
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

andrea

Liked: Cleanliness, amenities, property conditions & facilities, communication
Excellent apartment and location for a family of 3 adults. Would stay again.
Stayed 5 nights in Jul 2024
Verified

8/10 Good

Lucy

Liked: Cleanliness, amenities, property conditions & facilities
The hotel is a good hotel but with a few changes could be excellent. The rooms are spacey with nice views and the beds very comfortable BUT the lifts are a total nightmare with queuing and overcrowding commonplace. We stayed 3 nights and didn’t get our room cleaned once. Housekeeping seemed over loaded with too much work on. We called down for extra towels to use the pool and I’m still waiting for those! There’s not enough sun beds at the pool. We didn’t get to use one at all during our stay which isn’t ideal for a winter sun break! Breakfast is in the sister hotel next door which is strange because they won’t let you use the pool in this hotel…….
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Kinga

Liked: Cleanliness, communication
Stunning views, clean pool and friendly staff. Cannot say anything bad about this place- would definitely stay again and recommend to others.
Stayed 3 nights in Apr 2024
Verified

10/10 Excellent

Rochelle

Liked: Cleanliness, room comfort, communication
Amazing service and location
Stayed 1 night in Dec 2023
Verified

10/10 Excellent

Jaramie

Liked: Cleanliness, property conditions & facilities, communication
We enjoyed our stay and the infinity pool was amazing especially at night . The staff were friendly and they have a good breakfast. Will stay here again nextime .
Stayed 2 nights in Oct 2023
Verified

10/10 Excellent

Chi Wai

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great , staff are friendly and super helpful
Stayed 2 nights in Mar 2024
Verified

10/10 Excellent

Rory

Liked: Cleanliness, amenities, property conditions & facilities, communication
I have stayed at Face apartments a number of times and have always received excellent service
Stayed 1 night in Nov 2024
Verified

10/10 Excellent

claudia

Liked: Cleanliness, room comfort, communication

lovely

Love the location, love the suite ….overall ….manifique
Stayed 3 nights in Nov 2024
Verified

10/10 Excellent

Ming Lee

Liked: Cleanliness, amenities, property conditions & facilities, communication
The property is so beautiful and luxurious. Walking distance to many of the attractions.
Stayed 4 nights in Sep 2023
Verified

10/10 Excellent

BONNA

Liked: Cleanliness, amenities, property conditions & facilities, communication
Love the hotel and room is great, lots of room for the three of us. Wish they didn’t charge us for the deposit which we still haven’t received it back.
Stayed 5 nights in Jan 2025
Verified

10/10 Excellent

Cheryll

Liked: Cleanliness, amenities, property conditions & facilities, communication
nice place to stay very near to the most attraction spot shiuld have for 2nights instead to enjoy our stay and the breakfast buffet were good. recommendable!!
Stayed 1 night in Sep 2023
Verified

10/10 Excellent

Juliet

Liked: Cleanliness, amenities, property conditions & facilities, communication
Central location
Stayed 8 nights in Mar 2024