Aparthotel

THE FACE Suites Hotel

5.0 star property

Choose dates to view prices

The Face Suites Kuala Lumpur is in the city center, steps from Petronas Twin Towers. Enjoy two outdoor pools with panoramic views, international dining at two restaurants, a coffee shop, a well-equipped gym, complimentary WiFi, and attentive staff to enhance your stay.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Kitchen
  • Washing machine
  • Dryer
  • Free Wi-Fi
  • Restaurant
The current price is RM348
RM386 total
includes taxes & fees
21 May - 22 May

Room options

Available filters for rooms
Showing 22 of 22 rooms

One Bedroom Superior

  • Sleeps 2

One Bedroom Deluxe

  • Sleeps 2

Two Bedroom Superior

  • Sleeps 4

Two Bedroom Deluxe

  • Sleeps 4

Deluxe Room, 1 Bedroom

  • 82 sq m
  • Sleeps 2
  • 1 King Bed

Superior Room, 1 Bedroom

  • 79 sq m
  • Sleeps 2
  • 1 King Bed

Premier Room, 1 Bedroom

  • 96 sq m
  • Sleeps 2
  • 1 King Bed

Superior Room, 2 Bedrooms

  • 95 sq m
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

Deluxe Room, 2 Bedrooms

  • 98 sq m
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

Premier Room, 2 Bedrooms

  • 123 sq m
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

One Bedroom Grand Premier

  • 101 sq m
  • Sleeps 2
  • 1 King Bed

Two Bedroom Premier

  • Sleeps 4

One Bedroom Premier

  • Sleeps 2

One Bedroom Grand Premier

  • Sleeps 3

Superior Twin Room, 1 Bedroom

  • 79 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

Deluxe Twin Room, 1 Bedroom

  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

Superior Twin Room, 2 Bedrooms

  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds and 1 Queen Bed

Deluxe Twin Room, 2 Bedrooms

  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds and 1 Queen Bed

One Bedroom Superior Twin

  • Sleeps 2

One Bedroom Deluxe Twin

  • Sleeps 2

Two Bedroom Superior Twin

  • Sleeps 4

Two Bedroom Deluxe Twin

  • Sleeps 4

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About the area

Located in Golden Triangle, a neighbourhood in Kuala Lumpur, THE FACE Suites Hotel is in a shopping district. Kuala Lumpur Tower is a notable landmark, and travellers looking to shop may want to visit Pavilion Kuala Lumpur and Berjaya Times Square. Looking to enjoy an event or a game while in town? See what's happening at Bukit Jalil National Stadium or Merdeka Stadium. Visit our Kuala Lumpur travel guide
View more Aparthotels in Kuala Lumpur
Map
1020, Jalan Sultan Ismail, Kuala Lumpur, 50250

What's nearby

  • Kuala Lumpur Forest Eco Park
    Kuala Lumpur Forest Eco Park
    3 min walk - 0.3 km
  • Petronas Twin Towers
    Petronas Twin Towers
    14 min walk - 1.2 km
  • Suria KLCC Shopping Centre
    Suria KLCC Shopping Centre
    14 min walk - 1.2 km
  • Closeup Illuminated KL Tower at night
    Kuala Lumpur Tower
    19 min walk - 1.6 km
  • SOGO
    12 min walk - 1.0 km

Getting around

  • Bukit Nanas Station
    3 min walk
  • Kuala Lumpur Sultan Ismail Station
    16 min walk
  • Kuala Lumpur International Airport (KUL)
    47 min drive

Restaurants

  • Cafe: In House
    3 min walk
  • Wariseni
    4 min walk
  • Deepblue
    1 min walk
  • R Club Lounge
    2 min walk
  • i-Cafe BikerStation
    4 min walk

About this property

THE FACE Suites Hotel

  • Luxury aparthotel near Petronas Twin Towers
  • KLCC Park and Pavilion Kuala Lumpur are located near THE FACE Suites Hotel, which provides a rooftop terrace, a coffee shop/cafe and dry cleaning/laundry services. At the two on-site restaurants, enjoy lunch, dinner, light fare and international cuisine. In addition to a bar and a gym, guests can connect to free in-room WiFi.
  • You'll also enjoy the following perks during your stay:
    • 2 outdoor pools and a children's pool
    • Valet parking (surcharge), a front desk safe and luggage storage
    • A lift, a 24-hour front desk and concierge services
    • Guest reviews give top marks for the pool and helpful staff
  • Room features
  • All 200 rooms boast comforts such as laptop-friendly workspaces and air conditioning, in addition to thoughtful touches such as free WiFi and safes.
  • Extra amenities include:
    • Showers, bidets and hairdryers
    • 42-inch LED TVs with satellite channels
    • Kitchenettes, full-sized fridge/freezers and dishwashers

Similar properties

Property amenities

Pool/Spa

  • 2 outdoor pools

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (MYR 40 per day)
  • Valet parking on site (MYR 40 per stay)
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking available

Family friendly

  • Children's pool

Restaurants on site

  • Cafe iL Viso
  • Deep Blue

Kitchenette

  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Full-sized refrigerator/freezer
  • Microwave

Dining

  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Limited room service

Bedrooms

  • Bedsheets provided
  • Rollaway/extra bed: MYR 110 per night

Bathroom

  • Bidet
  • Dressing gowns
  • Hair dryer
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Living spaces

  • Living room

Entertainment

  • 42-inch LED TV with cable/satellite channels

Outdoor areas

  • Rooftop terrace

Laundry

  • Dry cleaning/laundry service
  • Laundry detergent
  • Laundry facilities
  • Washer/dryer

Work spaces

  • Laptop workspace

Comfort

  • Air conditioning

Pets

  • No pets or service animals

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking

Services and conveniences

  • 24-hour front desk
  • Blackout drapes
  • Concierge services
  • Daily housekeeping
  • Free bottled water
  • Iron/ironing board
  • Luggage storage
  • Phone
  • Safe
  • Safe at front desk

Location highlights

  • In a shopping district
  • In the city centre

Things to do

  • Children's pool
  • Gym

Safety features

  • Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Security system
  • Window guards
  • Fire extinguisher

General

  • 200 units
  • 51 floors
  • Soundproofing

Policies

Check-in

Check-in time starts at 3:00 PM

Early check-in subject to availability

Early check-in is available for a fee

Late check-in subject to availability

Minimum check-in age - 21

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

If you are planning to arrive after 1:00 AM please contact the property in advance using the information on the booking confirmation

For any questions, please contact the property using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Check-out instructions

The host requires you to complete the following before checking out:

Turn off the lights, lock the doors and return the keys

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Rollaway/extra beds are available for MYR 110.0 per night.

Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: MYR 500 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Self-parking fee: MYR 40 per day
  • Valet parking fee: MYR 40 per stay
  • Early check-in is available for a fee (subject to availability)
  • Rollaway bed fee: MYR 110.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Host has indicated that there is a carbon monoxide detector on the property
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system and window guards
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
All guests must show a valid passport. This is the only form of identification that is accepted at this property.
The credit card used for booking the reservation must be presented at check-in. If the cardholder cannot be present, guests must contact the property prior to arrival to make special arrangements.

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including stag and hen parties
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Frequently asked questions

Does THE FACE Suites Hotel have a pool?

Yes, this property has 2 outdoor pools and a children's pool.

How much does it cost to stay at THE FACE Suites Hotel?

As of 18 May 2026, prices found for a 1-night stay for 2 adults at THE FACE Suites Hotel on 21 May 2026 start from RM348, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is THE FACE Suites Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at THE FACE Suites Hotel?

Self-parking is available for MYR 40 per day. Valet parking is available for MYR 40 per stay.

What time is check-in at THE FACE Suites Hotel?

Check-in begins at 3:00 PM. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at THE FACE Suites Hotel?

Checkout is at noon. Late check-out is available for a fee.

Where is THE FACE Suites Hotel located?

Located in Golden Triangle, this luxury aparthotel is within a 15-minute walk of Kuala Lumpur Forest Eco Park and Petronas Twin Towers. KLCC Park and Pavilion Kuala Lumpur are also within 1 mile (2 km). Bukit Nanas Station is only a 3-minute walk and Dang Wangi Station is 5 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

THE FACE Suites Hotel Reviews

8.8

Excellent

9.0

Cleanliness

8.4

Location

8.8

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 996 out of 1756 reviews
Rating 8 - Good. 511 out of 1756 reviews
Rating 6 - Okay. 133 out of 1756 reviews
Rating 4 - Poor. 70 out of 1756 reviews
Rating 2 - Terrible. 46 out of 1756 reviews

Reviews