The Face Suites Kuala Lumpur is in the city center, steps from Petronas Twin Towers. Enjoy two outdoor pools with panoramic views, international dining at two restaurants, a coffee shop, a well-equipped gym, complimentary WiFi, and attentive staff to enhance your stay.
Located in Golden Triangle, a neighbourhood in Kuala Lumpur, THE FACE Suites Hotel is in a shopping district. Kuala Lumpur Tower is a notable landmark, and travellers looking to shop may want to visit Pavilion Kuala Lumpur and Berjaya Times Square. Looking to enjoy an event or a game while in town? See what's happening at Bukit Jalil National Stadium or Merdeka Stadium. Visit our Kuala Lumpur travel guide
KLCC Park and Pavilion Kuala Lumpur are located near THE FACE Suites Hotel, which provides a rooftop terrace, a coffee shop/cafe and dry cleaning/laundry services. At the two on-site restaurants, enjoy lunch, dinner, light fare and international cuisine. In addition to a bar and a gym, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
2 outdoor pools and a children's pool
Valet parking (surcharge), a front desk safe and luggage storage
A lift, a 24-hour front desk and concierge services
Guest reviews give top marks for the pool and helpful staff
Room features
All 200 rooms boast comforts such as laptop-friendly workspaces and air conditioning, in addition to thoughtful touches such as free WiFi and safes.
Extra amenities include:
Showers, bidets and hairdryers
42-inch LED TVs with satellite channels
Kitchenettes, full-sized fridge/freezers and dishwashers
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Wheelchair-accessible parking
Services and conveniences
24-hour front desk
Blackout drapes
Concierge services
Daily housekeeping
Free bottled water
Iron/ironing board
Luggage storage
Phone
Safe
Safe at front desk
Location highlights
In a shopping district
In the city centre
Things to do
Children's pool
Gym
Safety features
Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property)
Smoke detector (host has indicated there is a smoke detector on the property)
Security system
Window guards
Fire extinguisher
General
200 units
51 floors
Soundproofing
Policies
Check-in
Check-in time starts at 3:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 21
Check-out
Check-out before noon
Special check-in instructions
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 1:00 AM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Check-out instructions
The host requires you to complete the following before checking out:
Turn off the lights, lock the doors and return the keys
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are available for MYR 110.0 per night.
Cots (infant beds) are not available
Payment types at the property
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
Deposit: MYR 500 per accommodation, per night
We have included all charges provided to us by the property.
Optional extras
Self-parking fee: MYR 40 per day
Valet parking fee: MYR 40 per stay
Early check-in is available for a fee (subject to availability)
Rollaway bed fee: MYR 110.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Host has indicated that there is a carbon monoxide detector on the property
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system and window guards
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
All guests must show a valid passport. This is the only form of identification that is accepted at this property.
The credit card used for booking the reservation must be presented at check-in. If the cardholder cannot be present, guests must contact the property prior to arrival to make special arrangements.
We should mention
This property's policy is to refuse certain bookings for the purpose of group events or parties, including stag and hen parties
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Frequently asked questions
Does THE FACE Suites Hotel have a pool?
Yes, this property has 2 outdoor pools and a children's pool.
How much does it cost to stay at THE FACE Suites Hotel?
As of 18 May 2026, prices found for a 1-night stay for 2 adults at THE FACE Suites Hotel on 21 May 2026 start from RM348, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is THE FACE Suites Hotel pet-friendly?
No, pets are not allowed at this property.
How much is parking at THE FACE Suites Hotel?
Self-parking is available for MYR 40 per day. Valet parking is available for MYR 40 per stay.
What time is check-in at THE FACE Suites Hotel?
Check-in begins at 3:00 PM. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.
What time is check-out at THE FACE Suites Hotel?
Checkout is at noon. Late check-out is available for a fee.
Where is THE FACE Suites Hotel located?
Located in Golden Triangle, this luxury aparthotel is within a 15-minute walk of Kuala Lumpur Forest Eco Park and Petronas Twin Towers. KLCC Park and Pavilion Kuala Lumpur are also within 1 mile (2 km). Bukit Nanas Station is only a 3-minute walk and Dang Wangi Station is 5 minutes.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
THE FACE Suites Hotel Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window