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The way the staff responded to my personal issue.I did not have a charger for my phone and they promptly brought one to my room!
We stayed in three different hotels on our recent trip to London, and this was the best by far. The room was clean and modern and it had a great view of the city.
excellent hotel on Fleet Street the Strand to the left and ST Pauls to the right.Staff so friendly courteous and informative. The room superb.
Excellent hotel very close to Gloucester Road Tube Station and all the museums, Royal Albert Hall etc. Really nice bar and restaurant attached, so easy with kids.
Good location. Many places to eat near by. Close to Edgeware station allowing quick access to most all local sights. Fairly clean hotel and received good service when needed.
Just for future reference, the mattress was a little hard. Staff fantastic
Short stay, but all was as needed at a good value, would use again
Our 2nd stay here. Great location, comfortable rooms, fantastic staff.
Very Good location and a lovely hotel close to the London eye and the south bank