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Had a great view of the Tower Bridge. The Concierge was great! Helped with tickets and directions.
Excellent hotel minisuite room better in. Person than the online pics. They %upgraded me to a room with a
Fabulous experience. Just wow. We had such an amazing time as a family. Amazing facilities
Great looking hotel with a difference, but staff very slow and not particularly helpful.
Beautiful hotel, great location Need to refill toilet paper
Had a couple issues with housekeeping but the staff resolved it. Very beautiful property and love that the mall and many dining options are nearby. This is an amazing place! The breakfast buffet was worth the money!
Free to guests shuttle ferry to Canary Wharf, great conversion of a historic London docklands building, great staff
The location was good enough for me since I only stayed here overnight. The closest tube station is about an 8-minute walk which was convenient enough for me. The view was amazing and I got an upgrade to a suite which was a nice surprise. The check-in wasn't the best though. They weren't ready for ...
Nice bed and room was well designed. Lifts were slow and the waits were long at peak hours due to newcomers not knowing to use their room key to call their floor number. This is an unnecessary and time wasting false security measure that should be disabled since you do not need your room key to enter ...
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