Hotel Keluarga di London

"very helpful, friendly & accomodating staff"

"Property is located in a great location to walk to all the major tourist spots. The only problem is parking is limited at the hotel so it’s very expensive. "

"the hotel doesn't have stair case, but the front desk staff, she is kind enough to help with our luggage to the 6th floor although the room is small, but it is so comfy with basic amneties. the shower room/toilet is super clean, and the water pressure is good it worth its price"

"The room itself was nice and comfortable, with good amenities and a pleasant overall setup. However, cleanliness was a major issue during my stay. There was dust visible in multiple areas, which made the room feel poorly maintained and not properly cleaned before arrival. On a positive note, the staff were polite and friendly when approached. Unfortunately, despite informing them about the cleanliness concerns, no action was taken to resolve the issue, which was disappointing. Overall, while...

"Lovely little place to stay. Easily walk to two different Tube stations. Rooms are small, so may not work well for long stays. AC and heating work well. Everything was clean and well maintained. "

"No coincide con lo que me vendieron. La publicidad te muestra una habitación con ventana y cuando recibimos la habitación era un cuarto en el sotano, con una ventana dando a la pared de otro edificio, fue decepcionante. El cuarto es pequeño. Lo único rescatable es que hay cafetera y dejan café, leche y tazas. "

"Clean rooms, "

"A beautiful hotel. Our room was huge and comfortable. The pillows are very dense but honestly my neck felt great every morning. We lived the luxurious robes and huge bath sheets. Dining was delicious. Location is good. Near trafalgar and embankment. We had a problem with the bathroom plumbing that didn’t seem to concern anyone - while it wasn’t critical it was annoying this the reason for four stars vs five "