"We stayed 4 nights August 2026. Terrible, The hotel lost water and toilet facilities one day, hotel never provided bottle water. For a full day and a half we had no wifi , phone was intermittent. The breakfast, though good , was across the street . I didn’t see and dinner restaurant nor room service. Maintenance arrived one morning at 8 am! Staff at times were not able to know direction. Late one evening a flashing light went off from the ceiling. No one at reception were answering phones to...
"I absolutely and without hesitation give the staff a five star rating however those little pods were not built for 75 year-old women. There is no plug-in in the pod and I couldn’t figure out how to turn the heat down and I bumped my head twice going into the pod and there should be a rack above you in the pod. You can slide your suitcases into but they just were not built for an old lady. and there should be a rack above you in the pod. You can slide your suitcases into but they just were not...
"The hotel is an an excellent location: a tube stop is literally across the street, and there are plenty of restaurants and attractions within walking distance, including Covent Garden, the Victoria and Albert, Natural History, and Science museums. That's the good news.
While the lobby appears grand in a fusty, pretentious way, the rooms need a serious refresh. The front desk staff was generally uninterested in helping, with a few exceptions. Upon arrival we had the rudest "welcome" I've ever...
Harga satu malam terendah ditemui dalam masa 24 jam yang lalu berdasarkan penginapan 1 malam untuk 2 orang dewasa. Harga dan ketersediaan tertakluk pada perubahan. Terma tambahan mungkin dikenakan.