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Indoor pool
Hypo-allergenic bedding, minibar, in-room safe, desk
Hypo-allergenic bedding, minibar, in-room safe, desk
Hypo-allergenic bedding, minibar, in-room safe, desk

Guest reviews

4.4/5 Excellent
3,228 reviews
Guests rated this property 4.4/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Spa
  • Restaurant
  • Gym

Map

Explore the area

Popular LocationFlorence Nightingale Museum5 min walk
Popular LocationImperial War Museum6 min walk
Popular LocationThe Vaults7 min walk
AirportLondon (LCY-London City)37 min drive

Choose dates to view prices

  • Superior Double Room

    Room amenities

    • 20 sq m
    • Sleeps 2
    More detailsSuperior Double Room
  • Superior Twin Room

    Room amenities

    • 17 sq m
    • Sleeps 2
    More detailsSuperior Twin Room
  • Superior King Room

    Room amenities

    • 17 sq m
    • Sleeps 2
    More detailsSuperior King Room
  • Studio (1 King Bed)

    Room amenities

    • 24 sq m
    • Sleeps 4
    More detailsStudio (1 King Bed)
  • Studio (2 Twin Beds)

    Room amenities

    • 24 sq m
    • Sleeps 4
    More detailsStudio (2 Twin Beds)
  • Executive Double Room

    Room amenities

    • 20 sq m
    • Sleeps 2
    More detailsExecutive Double Room
  • Executive Studio (1 King Bed)

    Room amenities

    • 27 sq m
    • Sleeps 4
    More detailsExecutive Studio (1 King Bed)
  • Executive Studio (2 Twin Beds)

    Room amenities

    • 27 sq m
    • Sleeps 4
    More detailsExecutive Studio (2 Twin Beds)
  • Suite, 1 Bedroom

    Room amenities

    • 50 sq m
    • Sleeps 4
    More detailsSuite, 1 Bedroom

The average per-night price is based on the lowest price found within the past 24 hours for the next 30 nights. All prices exclude taxes and fees and are based on a 1-night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.

About this area

London

Located in London's London City Centre neighbourhood, Park Plaza London Waterloo is in the city centre and near the beach. The Vaults and Imperial War Museum are cultural highlights, and some of the area's notable landmarks include London Eye and Big Ben. Check out an event or a game at Emirates Stadium, and consider making time for ZSL London Zoo, a top attraction not to be missed. Our guests love the hotel's location for the sightseeing. It's also convenient for public transport: Lambeth North Underground Station is 6 minutes by foot and Waterloo Underground Station is 11 minutes.

Visit our London travel guide
Map
Popular Location

What's nearby

  • Florence Nightingale Museum - 5 min walk
  • Imperial War Museum - 6 min walk
  • The Vaults - 7 min walk
  • Southbank Centre Book Market - 8 min walk
  • Old Vic - 10 min walk

Getting around

  • Lambeth North Underground Station - 6 min walk
  • London Waterloo Station - 11 min walk
  • London (LCY-London City) - 37 min drive

About this property

Park Plaza London Waterloo

4-star London hotel in London City Centre, walk to Old Vic
Along with a full-service spa, this smoke-free hotel has a restaurant and an indoor pool. WiFi in public areas is free. Additionally, a fitness centre, a bar/lounge and a coffee shop/café are on-site. All 494 rooms provide complimentary wireless Internet access, 24-hour room service and LED TVs. Guests will also find minibars, rainfall showerheads and pillow menu.
Park Plaza London Waterloo offers 494 forms of accommodation with minibars and laptop-compatible safes. A pillow menu is available. 48-inch LED televisions come with pay-per-view films. Bathrooms include a shower with a rainfall showerhead, designer toiletries and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Hypo-allergenic bedding and hairdryers can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a fitness centre.

Cleaning and safety practices

Enhanced cleanliness measures

Follows industry sanitisation guidelines of enhanced cleanliness
Follows standard sanitisation guidelines of Safety Protocol (Radisson)
High-touch surfaces are cleaned and enhanced cleanliness
Disinfectant is used to clean the property

Social distancing

Social distancing measures in place
Protective shields in place at main contact areas
Contactless check-out

Safety measures

Individually wrapped food options available for breakfast, lunch, dinner and through room service
Hand sanitiser provided
Masks and gloves available
Temperature checks available for guests
Temperature checks given to staff
Personal protective equipment worn by staff
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking: GBP 45.00 per night

Food and drink

  • English breakfast available for a fee 6:30 AM–10:30 AM on weekdays and 6:30 AM–11:00 AM on weekends: GBP 19.50 for adults and GBP 19.50 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service

Things to do

  • Fitness centre
  • Full-service spa
  • Indoor pool

Family friendly

  • Dry-cleaning service
  • Indoor pool
  • Laundry facilities

Conveniences

  • Lift
  • Free newspapers in reception

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Languages spoken

  • English
  • German
  • Italian
  • Spanish

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Terrace

Spa

  • 2 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Detox wraps
  • Facials
  • Hot springs/mineral springs
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage/treatment rooms
  • Sauna
  • Spa open daily
  • Hot tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Climate control (air conditioning)
  • Blackout drapes/curtains
  • Climate control (heating)
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Designer toiletries
  • Hairdryer (on request)
  • Rainfall showerhead
  • Shower

Entertainment

  • 48-inch LED TV
  • Films for purchase

Food and drink

  • Minibar

More

  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone

Policies

Check-in

Check-in between 2 PM and midnight
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children stay free when using existing bedding
Rollaway/extra beds are not available.

Payment types at the property

American ExpressDiners ClubDiscoverJCB InternationalMastercardVisa

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for English breakfast: GBP 19.50 for adults and GBP 19.50 for children (approximately)
  • Self-parking fee: GBP 45.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation.
  • Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates).
  • This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Disinfectant is used to clean the property, and enhanced cleanliness.
  • Personal protective equipment, including masks and gloves, will be available to guests.
  • Social distancing measures are in place; staff at the property wear personal protective equipment; an acrylic shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.
  • Contactless check-out is available.
  • Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.
  • The property affirms that it follows sanitisation practices of Safety Protocol (Radisson) guidelines.
  • The property affirms that it adheres to the enhanced cleanliness sanitisation guidelines.
  • Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

We should mention

Guests under 18 years old are not allowed in the spa

Frequently asked questions

Can I cancel my reservation for free at Park Plaza London Waterloo and receive a full refund?
Yes, Park Plaza London Waterloo offers free cancellation on select room rates, because flexibility matters! Please refer to Park Plaza London Waterloo cancellation policy on our site for more details about any exclusions or requirements.
Does this property have a pool?
Yes, this property has an indoor pool.
Is Park Plaza London Waterloo pet-friendly?
No, only service animals are welcome at the property.
How much is parking at Park Plaza London Waterloo?
Self-parking is available for GBP 45.00 per night.
What time is check-in at this property?
Check-in is from 2 PM to midnight.
What time is check-out at this hotel?
Checkout is at noon.
Where is Park Plaza London Waterloo located?
Located in London City Centre, this spa hotel is within a 10-minute walk of Florence Nightingale Museum, Imperial War Museum and The Vaults. Southbank Centre Book Market and Lambeth Palace are also within 10 minutes. Lambeth North Underground Station is 6 minutes by foot and Waterloo Underground Station is 11 minutes.

Guest reviews

Overall score and ratings for Park Plaza London Waterloo

4.4
Excellent
5 - Excellent
1,809
4 - Good
1,058
3 - Okay
241
2 - Mediocre
83
1 - Poor
37
4.4
Cleanliness
4.4
Service and Staff
4.4
Amenities
4.5
Property condition

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 1 night in Apr 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 13 nights in Feb 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 1 night in Mar 2020

4/5 Good

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Mar 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Mar 2020