1/5 Terrible
Rafael
Travelled with partner
8 Dec 2021
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2021
The Strand Palace Hotel
Photo gallery for The Strand Palace Hotel
Overview of The Strand Palace Hotel
VIP Access
The Strand Palace Hotel
4.1/5 Very good
Guests rated this property 4.3/5 for cleanliness.
Popular amenities
- Free WiFi
- Air conditioning
- Restaurant
- Breakfast available
- Business services
- Bar
Cleaning and safety practices
- Cleaned with disinfectant
- Hand sanitiser provided
- Personal protective equipment
- Social distancing
372 The Strand, London, England, WC2R 0JJ
Explore the area
- Piccadilly Circus13 min walk
- London Eye14 min walk
- Big Ben16 min walk
- London (LHR-Heathrow)30 min drive
Choose dates to view prices
About this area
London
In the city centre, The Strand Palace Hotel is in London City Centre, a walkable area in London with great airport proximity. Buckingham Palace and London Dungeon are cultural highlights, and some of the area's notable landmarks include Covent Garden Market and Piccadilly Circus. Looking to enjoy an event or a match while in town? See what's going on at O2 Arena. Guests love the hotel's convenience for public transportation: Covent Garden Underground Station is 5 minutes on foot and Charing Cross Underground Station is 6 minutes.
What's nearby
- Covent Garden Market - 4 min walk
- National Gallery - 7 min walk
- Piccadilly Circus - 13 min walk
- London Eye - 14 min walk
- Big Ben - 16 min walk
Getting around
- Covent Garden Underground Station - 5 min walk
- London Charing Cross Station - 6 min walk
- Heathrow Airport (LHR) - 30 min drive
Restaurants
- Where to eat
- Haxells Restaurant & Bar – Restaurant with a bar offering British cuisine. Serves breakfast, lunch, dinner and light fare daily.
About this property
Awards and affiliations
Green/Sustainable Property
This property participates in Green Tourism Programme, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.
This property participates in Green Tourism Programme, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.
Cleaning and safety practices
Enhanced cleanliness measures
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global)
Social distancing
Contactless check-out
Protective shields in place at main contact areas
Social distancing measures in place
Safety measures
Gives staff personal protective equipment worn by staff
Hand sanitiser provided
Individually wrapped food options available through room service
This information is provided by our partners.
Property amenities
Internet
- Available in all rooms: Free WiFi
- Available in some public areas: Free WiFi
Parking and public transport
- No on-site parking available
Food and drink
- Full breakfast available for a fee daily 6:30 AM–10:30 AM: GBP 15-15 per person
- 1 restaurant
- 1 bar/lounge
- 24-hour room service
Things to do
- Shopping
Family friendly
- Laundry facilities
Conveniences
- ATM/banking services
- Lift
- Front-desk safe
Guest services
- 24-hour front desk
- Concierge services
- Daily housekeeping
- Dry-cleaning service
- Laundry facilities
- Luggage storage
- Multilingual staff
- Porter
- Tour/ticket assistance
Languages spoken
- Chinese
- English
- French
- Hindi
- Hungarian
- Italian
- Lithuanian
- Polish
- Portuguese
- Romanian
- Spanish
Business services
- 24-hour business centre
- Computer station
Outdoors
- Garden
Accessibility
- If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Assistive listening devices available
- Bathroom emergency pull cord
- Grab bar near toilet
- In-room accessibility
- Low-height worktop and sink
- Raised toilet seat
- Wheelchair-accessible concierge desk
- Wheelchair-accessible lounge
- Wheelchair-accessible registration desk
- Wheelchair-accessible restaurant
- Wheelchair accessible (may have limitations)
More
- Smoke-free property
Room amenities
Bedroom
- Air conditioning
- Bed sheets
- Blackout drapes/curtains
- Heating (climate-controlled)
Bathroom
- Designer toiletries
- Hairdryer
- Shower
- Towels
Entertainment
- TV channels
- LCD TV
- Premium channels
Food and drink
- Coffee/tea maker
- Free bottled water
More
- Desk
- Free newspapers
- Laptop-compatible safe
- Phone
Similar properties
See similar properties
London
London City Centre
Guest rating 4+
Air conditioned
Business-friendly
Hotel
Washer and dryer
4 star
Policies
Check-in
Check-in from 2:00 PM - anytime
Early check-in subject to availability
Early check-in fee: GBP 20
Minimum check-in age - 18
Check-out
Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express checkout
Special check-in instructions
Front desk staff will greet guests on arrival
Access methods
Staffed front desk
Pets
Pets not allowed (service animals welcome)
Service animals are exempt from fees
Children and extra beds
Children are welcome
Payment types at the property
Important information
Optional extras
The following fees and deposits are charged by the property at the time of service, check-in or check-out.
- Breakfast fee: between GBP 15 and GBP 15 per person (approximately)
- Early check-in fee: GBP 20 (subject to availability)
- Late check-out is available for a fee (subject to availability, amount varies)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No on-site parking is available
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
We should mention
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
National rating
This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.
Property is also known as
Palace Strand
Strand Palace
Strand Palace Hotel
Strand Palace Hotel London
Strand Palace London
Hotel Strand Palace
Strand Hotel London
Strand Palace Hotel London, England
The Strand Palace Hotel Hotel
The Strand Palace Hotel London
The Strand Palace Hotel Hotel London
Frequently asked questions
Overall score and ratings
4.1
Very good
4.3/5
Cleanliness
4.2/5
Staff & service
3.9/5
Amenities
4.0/5
Property conditions & facilities
1/5 Terrible
Yuliya
Travelled with family
7 Dec 2021
Disliked: Staff & service, property conditions & facilities
Stayed 4 nights in Dec 2021
4/5 Good
steven
Travelled with partner
6 Dec 2021
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2021
2/5 Poor
rebecca
Travelled with partner
5 Dec 2021
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Stayed 1 night in Dec 2021
4/5 Good
Taylor
Travelled with group
5 Dec 2021
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Nov 2021