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Reviews

4.8 / 5Exceptional
135 reviews

Amenities

  • Free WiFi
  • Air Conditioning
  • Restaurant
  • Gym

Map

What's nearby

  • Popular Location
    Oxford Street
    3 min walk
  • Popular Location
    The British Museum
    10 min walk
  • Popular Location
    Leicester Square
    14 min walk
  • Airport
    London (LHR-Heathrow)
    43 min drive

Choose dates to view prices

Book online or call:

03 7724 9556
  • Standard Room, 1 Queen Bed

    Room Amenities

    • Sleeps 2
    • 1 Queen Bed
    More details
  • Superior Room

    Room Amenities

    • Sleeps 2
    • 1 Queen Bed
    More details
  • Luxury Room

    Room Amenities

    • Sleeps 2
    • 1 Queen Bed
    More details
  • Deluxe Room

    Room Amenities

    • City view
    • Sleeps 3
    • 1 King Bed
    More details
  • Suite, 1 Bedroom

    Room Amenities

    • City view
    • Sleeps 4
    • 1 King Bed
    More details
  • Penthouse

    Room Amenities

    • City view
    • Sleeps 3
    • 1 King Bed
    More details
  • Suite

    Room Amenities

    • City view
    • Sleeps 4
    • 1 King Bed
    More details
  • Superior Suite

    Room Amenities

    • City view
    • Sleeps 4
    • 1 Queen Bed
    More details
  • Junior Suite

    Room Amenities

    • Sleeps 4
    • 1 King Bed
    More details
  • Deluxe Suite

    Room Amenities

    • Sleeps 4
    • 1 King Bed
    More details
  • Junior Suite

    Room Amenities

    • Sleeps 4
    • 1 King Bed
    More details
  • Superior Suite

    Room Amenities

    • Sleeps 4
    • 1 Queen Bed
    More details

About this area

London

Located in London's London City Centre neighbourhood, Charlotte Street Hotel, Firmdale Hotels is in the city centre and near a metro station. Russell Square and Oxford Circus are notable landmarks, and travellers looking to shop may want to visit Oxford Street and Tottenham Court Road. Travelling with kids? Don't miss Coca-Cola London Eye and ZSL London Zoo.

Visit our London travel guide
Popular Location

What's nearby

  • Oxford Street - 3 min walk
  • The British Museum - 10 min walk
  • Leicester Square - 14 min walk
  • Piccadilly Circus - 14 min walk
  • Trafalgar Square - 17 min walk

Getting around

  • Goodge Street Underground Station - 4 min walk
  • London Euston Station - 16 min walk
  • London (LHR-Heathrow) - 47 min drive

Restaurants

  • Where to eat
  • Oscar – Restaurant with a bar. Serves breakfast, brunch, lunch and dinner. Kids' menu available.

About this property

Charlotte Street Hotel, Firmdale Hotels

Family-friendly London hotel in London City Centre, walk to Oxford Street
A fitness centre, a bar/lounge and valet parking are available at this smoke-free hotel. WiFi in public areas is free. Additionally, 24-hour room service, conference space and concierge services are on-site. All 52 rooms feature thoughtful touches such as bathrobes and slippers, plus iPod docking stations and flat-screen TVs with cable channels. Other amenities available to guests include 24-hour room service, DVD players and minibars.
Charlotte Street Hotel, Firmdale Hotels offers 52 forms of accommodation with iPod docking stations and DVD players. Beds feature Frette Italian sheets and premium bedding. Flat-screen televisions come with cable channels.
Bathrooms include a shower, bathrobes, slippers and complimentary toiletries. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include minibars and a safe. In-room massages, hypo-allergenic bedding and an iron/ironing board can be requested.A nightly turndown service is provided and housekeeping is offered on a daily basis.
Recreational amenities at the hotel include a fitness centre.
The recreational activities listed below are available either on-site or nearby; fees may apply.

Property amenities

Internet

Available in some public areas: Free WiFi and wired Internet

Parking and public transport

Valet parking: GBP 44 per day

Food and drink

Full breakfast available for a fee daily 7 AM–11 AM
1 bar
24-hour room service

Things to do

Fitness centre

Family friendly

Babysitting/childcare (surcharge)
Cots/infant beds (surcharge)
DVD player
Rollaway/extra beds (surcharge)

Conveniences

Lift
Library

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Luggage storage
Tour/ticket assistance
Turndown service

Languages spoken

English
French
Polish
Portuguese

Business services

Meeting rooms
Conference space (43 square feet)

Outdoors

Terrace

More

Smoke-free property

Room amenities

Bedroom

Cots/infant beds (surcharge)
Frette Italian sheets
Hypo-allergenic bedding
Premium bedding
Rollaway/extra beds (surcharge)

Bathroom

Bathrobes
Free toiletries
Hairdryer
Shower

Entertainment

TV channels
DVD player
flat-screen TV
iPod dock

Food and drink

Free bottled water
Minibar

More

Connecting rooms available
Desk
Free newspapers
In-room massage
Iron/ironing board (on request)
Phone
Safe
Slippers
Turndown service

Policies

Check-in

Check-in between 3 PM - midnight
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability

Pets

  • Pets not allowed (service animals welcome)

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 66.0 per night.
  • Cots (infant beds) are available for GBP 66.0 per night.

Payment types at the property

Mastercard
American Express
Visa

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for full breakfast: GBP 26 per person (approximately)
  • Valet parking fee: GBP 44 per day
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: GBP 66.0 per night
  • Rollaway bed fee: GBP 66.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

We should mention

Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. Only registered guests are allowed in the guest rooms. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Property is also known as

  • Charlotte Street Hotel London
  • Charlotte Street Hotel
  • Charlotte Street London
  • Hotel Charlotte Street
  • Charlotte Street Hotel London, England
  • Charlotte Street Hotel Firmdale Hotels London
  • Charlotte Street Hotel Firmdale Hotels
  • Charlotte Street Firmdale Hotels London
  • Charlotte Street Firmdale Hotels
  • Charlotte Firmdale s
  • Charlotte Street Hotel, Firmdale Hotels Hotel
  • Charlotte Street Hotel, Firmdale Hotels London
  • Charlotte Street Hotel, Firmdale Hotels Hotel London
4.8

Exceptional

5 - Excellent
112
4 - Good
17
3 - Okay
4
2 - Mediocre
1
1 - Poor
1
5.0
Cleanliness
4.8
Service and Staff
5.0
Amenities
4.8
Property condition

5/5 Excellent

  • Liked: Cleanliness

Stayed 1 night in Feb 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities

All excellent. Haven’t stayed for 11 years standard s still as high as they were!

Stayed 2 nights in Dec 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 4 nights in Oct 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Sep 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful property in ideal location

Everything about the hotel is fantastic. From the decor, to the service, to the location. I wish we had stayed here longer. It will be the first property we look at when planning a return trip.

Stayed 1 night in Aug 2019

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