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The RuMa Hotel and Residences

5.0 star property
Luxury hotel, a quick walk to Pavilion Kuala Lumpur

Choose dates to view prices

your current months are July, 2024 and August, 2024.
July 2024
August 2024

Photo gallery for The RuMa Hotel and Residences

Free minibar, in-room safe, desk, blackout curtains
Poolside bar
Free minibar, in-room safe, desk, blackout curtains
Breakfast, lunch, dinner served; international cuisine
Building design

Reviews

9.6

Exceptional

Popular amenities

  • Breakfast available
  • Restaurant
  • Pool
  • Bar
    BarBar
  • Parking included
    Parking includedParking included
  • Spa
    SpaSpa

Check-in time

3:00 PM

Check-out time

12:00 PM
The price is RM 826
Price available on 18/08/2024

Explore the area

Map
7 Jalan Kia Peng, Kuala Lumpur, 50450
  • Popular LocationKLCC Park4 min walk
  • Popular LocationSuria KLCC Shopping Centre7 min walk
  • Popular LocationPavilion Kuala Lumpur7 min walk
  • AirportKuala Lumpur (KUL-Kuala Lumpur Intl.)46 min drive

Most relevant reviews

ExperimentalCarousel

10/10 Excellent

The room was great, and we love the bath tub 😍
Alex
Dec 31, 2022
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About the area

Kuala Lumpur

The RuMa Hotel and Residences is located in Kuala Lumpur City Centre, a neighbourhood in Kuala Lumpur, and is in a shopping district and near a metro station. Kuala Lumpur Tower and Merdeka Square are notable landmarks, and travellers looking to shop may want to visit Pavilion Kuala Lumpur and Petaling Street. Looking to enjoy an event or a match while in town? See what's going on at Bukit Jalil National Stadium.
Visit our Kuala Lumpur travel guideOpens in a new window

What's nearby

  • KLCC Park - 4 min walk
  • Suria KLCC Shopping Centre - 7 min walk
  • Pavilion Kuala Lumpur - 7 min walk
  • Petronas Twin Towers - 10 min walk
  • Berjaya Times Square - 3 min drive

Getting around

  • Kuala Lumpur Masjid Jamek Station - 4 min drive
  • Persiaran KLCC MRT Station - 9 min walk
  • Subang (SZB-Sultan Abdul Aziz Shah) - 34 min drive

Restaurants

  • ‪Kuala Lumpur Convention Centre - ‬4 min walk
  • ‪SkyBar - ‬4 min walk
  • ‪Santai Pool & Lounge - ‬1 min walk
  • ‪Enju Japanese Restaurant - ‬9 min walk
  • ‪Gobo Chit Chat - ‬3 min walk

About this property

The RuMa Hotel and Residences

Luxury hotel near Kuala Lumpur Convention Centre
Located close to Pavilion Kuala Lumpur and Petronas Twin Towers, The RuMa Hotel and Residences provides a free daily manager's reception, a terrace and a hair salon. Treat yourself to a massage or other spa services. The on-site international cuisine restaurant, ATAS, offers breakfast, lunch and dinner. In addition to a library and dry cleaning/laundry services, guests can connect to free in-room WiFi.
You'll also find perks such as:
  • An outdoor pool and a children's pool
  • Free self-parking
  • Buffet breakfast (surcharge), smoke-free property and luggage storage
  • A lift, a 24-hour front desk and 6 meeting rooms
  • Guest reviews give top marks for the helpful staff
Room features
All 253 rooms include comforts such as air conditioning and free stocked minibars, in addition to perks such as late-night room service and free WiFi.
More amenities include:
  • Rainfall showers, designer toiletries and deep-soaking baths
  • Smart TVs with digital channels
  • Electric kettles, daily housekeeping and desks

Awards and affiliations

The property is a member of the Leading Hotels of the World.

Languages

Chinese (Cantonese), Chinese (Mandarin), English, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available for a fee: MYR 130 for adults and MYR 65 for children
  • 7 bars/lounges
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception

Restaurants on site

  • ATAS

Things to do

  • 24-hour health club
  • Children's pool
  • Library
  • Outdoor pool

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 1,884 square feet of conference space
  • 6 meeting rooms
  • Business centre

Outdoors

  • Terrace

Spa

  • Massage
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room accessibility
  • Lift
  • Wheelchair-accessible parking

More

  • 12 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Designer toiletries
  • Dressing gowns
  • Rainfall showerhead
  • Shower/bathtub combination
  • Slippers
  • Towels

Entertainment

  • Smart TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Free stocked minibar
  • Late-night room service

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:30 PM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately MYR 130 for adults and from MYR 65 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a security system

We should mention

Only registered guests are allowed in the guestrooms

Property is also known as

RuMa Hotel Kuala Lumpur
RuMa Hotel
RuMa Kuala Lumpur
The Ruma And Residences
The RuMa Hotel and Residences Hotel
The RuMa Hotel and Residences Kuala Lumpur
The RuMa Hotel and Residences Hotel Kuala Lumpur

Frequently asked questions

Does The RuMa Hotel and Residences have a pool?

Yes, this property has an outdoor pool and a children's pool.

How much does it cost to stay at The RuMa Hotel and Residences?

As of 27 Jul 2024, prices found for a 1-night stay for 2 adults at The RuMa Hotel and Residences on 18 Aug 2024 start from RM 825.93, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is The RuMa Hotel and Residences pet-friendly?

No, pets are not allowed at this property.

How much is parking at The RuMa Hotel and Residences?

Self-parking is free at this property.

What time is check-in at The RuMa Hotel and Residences?

Check-in start time: 3:00 PM; check-in end time: 11:30 PM.

What time is check-out at The RuMa Hotel and Residences?

Checkout is at noon.

Where is The RuMa Hotel and Residences located?

Located in Kuala Lumpur City Centre, this luxury hotel is within a 10-minute walk of Kuala Lumpur Convention Centre and Pavilion Kuala Lumpur. Petronas Twin Towers and Kuala Lumpur Tower are also within 1 mi (2 km). Persiaran KLCC MRT Station is 9 minutes by foot and Raja Chulan Station is 9 minutes.

The RuMa Hotel and Residences Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 275 out of 327 reviews" "
Rating 8 - Good. 32 out of 327 reviews" "
Rating 6 - Okay. 13 out of 327 reviews" "
Rating 4 - Poor. 3 out of 327 reviews" "
Rating 2 - Terrible. 4 out of 327 reviews" "

9.8/10

Cleanliness

9.8/10

Staff & service

9.8/10

Amenities

9.8/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Mohammed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best hotels I’ve ever stayed at. The service, the beauty, everything is not only top notch but best in class!
Stayed 7 nights in Jul 2024

10/10 Excellent

Julian, Austin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Hotel in KL. Really close to all important attractions and convention center. Staff were wonderful. Breakfast buffet had western and Asian options, the food was very good and service superb. I will definitely stay here again.
Stayed 3 nights in Jun 2024

10/10 Excellent

Conal

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Total luxury stay, wish we could have stayed longer. Fantastic staff, great food, lovely pool and comfy room. Close to Petronas Towers too. Thank you!
Stayed 1 night in May 2024

10/10 Excellent

Gracia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gorgeous stay
Great location, beautiful hotel and impeccable service!
Stayed 1 night in Mar 2024

10/10 Excellent

Wei

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel with twin tower view from a corner room
Stayed 2 nights in Mar 2024

10/10 Excellent

Nafisah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice modern hotel, great amenities, great shopping and restaurants around. We only had breakfast at the hotel which I rate 5 stars. Real quality breakfast with just the right amount of options to choose from. Adi and his team at breakfast were very attentive. We had a great chat, overall very professional and knowledgeable. My check-in experience wasn’t outstanding. We were greeted with welcome drinks which was nice after a long journey. We received our room card at the check-in desk without being told which floor and it actually escaped us too. I then went back to the desk to ask which floor only to be told we were given the wrong room card. No staff joined us up to the floor to show us around the room or even how things work. It felt rushed but wasn’t busy. I appreciate a swift check-in experience but this wasn’t it. RUMA hotel provided my mum with a delicious birthday cake which we both loved. I would stay at RUMA again but had to point out the little observations. The only real great experience was at breakfast like mentioned before. Make the service a little more personable, warm and welcoming.
Stayed 3 nights in Mar 2024

10/10 Excellent

Sarah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful and clean. Very easy to get around and walkable. The room is amazing.
Stayed 4 nights in Mar 2024

10/10 Excellent

Jesse

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Nice Place to Stay
The hotel is amazing with an even better atmosphere. The employees are kind and accommodating in every aspect of the hotel experience.
Stayed 2 nights in Feb 2024

10/10 Excellent

susan

Stayed 4 nights in Feb 2024

10/10 Excellent

Amy Lee

Stayed 1 night in Feb 2024

10/10 Excellent

Matthew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property, a nice change from the ‘big brands’, definitely a top choice for KL. Staff were very friendly and efficient and the location was convenient to key POIs.
Stayed 1 night in Jan 2024

10/10 Excellent

Stephen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at The Ruma Hotel for four days. What a wonderful stay it was, I've travelled all over the world over 35 years and this hotel rates in my top 5. Wouldn't fault anything.
Stayed 3 nights in Jan 2024

10/10 Excellent

Alex

Stayed 1 night in Jan 2024

10/10 Excellent

Akis

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic. Highly recommend to everyone!
Ruma is an excellent hotel to stay at in KL. I was so extremely pleased with them checking in on me via WhatsApp a few hours after checking into the room to let me know that they are ready to assist me in anything I needed help with during my stay there. Also really appreciated the early check in since I arrived before 3pm. I also noticed that the service is very well thought through. For example, when I checked into the room the window blinds beside the bathtub was up to let the sunlight in. At night when I went back to the room, the window blinds were down on its own for privacy. Such small touches of service here and there really distinguishes their service from other hotels! Location is also great, very centrally located.
Stayed 1 night in Jan 2024

10/10 Excellent

Johnny, New York

Stayed 2 nights in Jan 2024

10/10 Excellent

Vivian

Stayed 2 nights in Jan 2024

8/10 Good

Rena

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
High quality authentic experience
I liked our stay in the RuMa hotel. Interior was impeccable, comfortable beds and nice amenities made our stay very pleasant. Location of the hotel is beneficial as well, very close to Petronas towers, aquarium and Pavilion shopping center. The area itself is very nice and comfortable to walk around. In terms of improvement areas I would like to mention breakfast, we ordered eggs few times and they were a bit bland/undercooked. I stayed with mom, and we celebrated her 80s birthday in KL. In 5star hotels I stayed previously, I had a nice experience when there were congratulation cards from the hotel administration on such special dates. I believe future hotel guests would appreciate this small act of kindness and care.
Stayed 7 nights in Dec 2023

10/10 Excellent

Bahar

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service and food options in the restaurants and room service. Very clean and great amenities and an amazing pool.
Stayed 5 nights in Jan 2024

10/10 Excellent

Tugba

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at the Ruma for NYE and had a great experience. The staff are very helpful and professional.

10/10 Excellent

Oscar, Charlotte

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2023

10/10 Excellent

Tanya

Stayed 2 nights in Nov 2023

10/10 Excellent

Chenbo

Stayed 3 nights in Nov 2023

10/10 Excellent

Mustafa bin S Jaafar Alsagoff

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an amazing stay at the hotel. Great service from start to end. The location is perfect too; close to both Pavilion and KLCC. We will definitely be back.
Stayed 2 nights in Oct 2023

10/10 Excellent

Vish

Stayed 3 nights in Oct 2023