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The RuMa Hotel and Residences

Photo gallery for The RuMa Hotel and Residences

Primary image
Outdoor pool
Outdoor pool
Grand Twin Room with Minibar | Free minibar, in-room safe, desk, blackout curtains
Free minibar, in-room safe, desk, blackout curtains

Overview of The RuMa Hotel and Residences

VIP Access

The RuMa Hotel and Residences

5.0 star property

4.7/5 Exceptional

Top rated for cleanliness (4.8/5)

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant
Map
7 Jalan Kia Peng, Kuala Lumpur, 50450

Explore the area

  • Popular LocationKuala Lumpur Convention Centre4 min walk
  • Popular LocationKLCC Park5 min walk
  • Popular LocationPetronas Twin Towers10 min walk
  • AirportKuala Lumpur (KUL-Kuala Lumpur Intl.)45 min drive

VIP Access

Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members
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About this area

Kuala Lumpur

The RuMa Hotel and Residences is located in Kuala Lumpur City Centre, a neighbourhood in Kuala Lumpur, and is in a shopping district and near a metro station. Kuala Lumpur Tower and Merdeka Square are notable landmarks, and travellers looking to shop may want to visit Pavilion Kuala Lumpur and Petaling Street. Looking to enjoy an event or a match while in town? See what's going on at Bukit Jalil National Stadium.
Visit our Kuala Lumpur travel guideOpens in a new window
Map

What's nearby

  • Kuala Lumpur Convention Centre - 4 min walk
  • KLCC Park - 5 min walk
  • Suria KLCC Shopping Centre - 8 min walk
  • Petronas Twin Towers - 10 min walk
  • Prince Court Medical Centre - 15 min walk

Getting around

  • Kuala Lumpur Masjid Jamek Station - 4 min drive
  • Raja Chulan Station - 9 min walk
  • Kuala Lumpur International Airport (KUL) - 45 min drive

About this property

The RuMa Hotel and Residences

5-star luxury hotel in the heart of Kuala Lumpur City Centre
The RuMa Hotel and Residences is located close to Pavilion Kuala Lumpur and Petronas Twin Towers, and provides a poolside bar, a free daily manager's reception and a terrace. The on-site restaurant, ATAS, features international cuisine. In addition to a library and dry cleaning/laundry services, guests can connect to free in-room WiFi.
You'll also find perks such as:
  • An outdoor pool
  • Free self-parking
  • Buffet breakfast (surcharge), smoke-free property and luggage storage
  • A lift, a 24-hour front desk and 6 meeting rooms
  • Guest reviews give top marks for the helpful staff
Room features
All guest rooms at The RuMa Hotel and Residences include perks, such as air conditioning and free minibar items, in addition to amenities, such as late-night fare and complimentary wireless Internet access.
More amenities include:
  • Rainfall showers, designer toiletries and deep-soaking baths
  • 42-inch Smart TVs with digital channels
  • Electric kettles, daily housekeeping and desks

Awards and affiliations

The property is a member of the Leading Hotels of the World.

Languages

Chinese (Mandarin), English, Malay

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60ยฐC or hotter
Follows the regional cleaning and disinfection practices of Safe & Clean (Malaysia)
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Check-in

Contactless social distancing and check-out
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AMโ€“10:00 AM: MYR 130 for adults and MYR 65 for children
  • 1 restaurant
  • 2 bars/lounges and 1 poolside bar
  • Free daily reception
  • Room service available
  • Coffee/tea in a common area

Restaurants on site

  • ATAS

Things to do

  • 24-hour fitness centre
  • Outdoor pool
  • Spa services

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Library

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • Business centre
  • Conference space (1884 square feet)
  • Meeting rooms - 6

Outdoors

  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room accessibility
  • Wheelchair-accessible parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Dressing gowns
  • Deep-soaking bath
  • Designer toiletries
  • Rainfall showerhead
  • Shower/bath combination
  • Towels

Entertainment

  • 42-inch smart TV
  • Digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Free minibar

More

  • Desk
  • Free local calls
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Slippers

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Policies

Check-in

98% of travellers were happy with check-in
Check-in from 3:00 PM - 11:30 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property from 1 January 2023. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: MYR 130 for adults and MYR 65 for children (approximately)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector and a security system
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

Only registered guests are allowed in the guestrooms

Property is also known as

RuMa Hotel Kuala Lumpur
RuMa Hotel
RuMa Kuala Lumpur
The Ruma And Residences
The RuMa Hotel and Residences Hotel
The RuMa Hotel and Residences Kuala Lumpur
The RuMa Hotel and Residences Hotel Kuala Lumpur

Frequently asked questions

Does The RuMa Hotel and Residences have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at ?

As of 25 Sept 2022, prices found for a 1-night stay for 2 adults at on 26 Sept 2022 start from RMย 571.2, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is The RuMa Hotel and Residences pet-friendly?

No, pets are not allowed at this property.

How much is parking at The RuMa Hotel and Residences?

Self-parking is free at this property.

What time is check-in at The RuMa Hotel and Residences?

Check-in is from 3:00 PM - 11:30 PM.

What time is check-out at The RuMa Hotel and Residences?

Checkout is at noon.

Where is The RuMa Hotel and Residences located?

Located in Kuala Lumpur City Centre, this luxury hotel is within a 10-minute walk of Kuala Lumpur Convention Centre and Pavilion Kuala Lumpur. Petronas Twin Towers and Kuala Lumpur Tower are also within 1 mi (2 km). Raja Chulan Station is 9 minutes by foot and Bukit Bintang Station is 12 minutes.

Can I cancel my reservation for free at The RuMa Hotel and Residences and receive a full refund?

Yes, The RuMa Hotel and Residences offers free cancellation on select room rates, because flexibility matters! Please refer to The RuMa Hotel and Residences cancellation policy on our site for more details about any exclusions or requirements.

Overall score and ratings

4.7

Exceptional

Rating 5 - Excellent. 195 out of 234 reviews
5 - Excellent 83%
Rating 4 - Good. 24 out of 234 reviews
4 - Good 10%
Rating 3 - Okay. 11 out of 234 reviews
3 - Okay 5%
Rating 2 - Poor. 2 out of 234 reviews
2 - Poor 1%
Rating 1 - Terrible. 2 out of 234 reviews
1 - Terrible 1%

4.8/5

Cleanliness

4.8/5

Staff & service

4.8/5

Amenities

4.8/5

Property conditions & facilities

4.4/5

Eco-friendliness
Write a review

5/5 Excellent

Syafiq
Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with fantastic service
Stayed 2 nights in Sep 2022

5/5 Excellent

Killian
Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel, 10min walk from the Petronas tower. Room was spacious, nicely decorated and well furnished. Breakfast was great
Stayed 4 nights in Aug 2022

5/5 Excellent

Cara, Kirrawee
Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed for 3 nights. Best hotel we've stayed at in Malaysia. Best room and bathroom layout. Very clean, spacious, excellent staff, short walk to shops and restaurants.
Stayed 3 nights in Jul 2022

5/5 Excellent

Jensen
Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ruma is not the typical grand hotel you will get. However the quality of the room in terms of itโ€™s size and cleanings made up significantly for it.
Stayed 2 nights in Jul 2022

5/5 Excellent

Fenella
Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2022

5/5 Excellent

Verified traveller
Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful hotel with great hospitality!
Great hotel! Convenient location. Staffs were friendly and provided great service. Clean and spacious room. Love the Twin Tower view from my room!
Stayed 3 nights in May 2022

4/5 Good

Shahriar
Stayed 2 nights in Jun 2022

5/5 Excellent

PETER JAMES
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect room, best location.
It may have an unassuming street entrance, but once in the foyer it all changes to a wonderful friendly and service orientated establishment. Attentive staff will guide you everywhere. Easy check in and off to the room, we were on level 16. Very well presented and spotless room in this 4 year old hotel. The staff delivered the luggage and then showed us how everything works and the complimentary mini bar and water supply. We had to call for a couple of things which were delivered in minutes. A great pool and surrounding area, all within a short walk, literally six minutes to the major shopping districts. We decided to make this our ongoing default accommodation in KL.
Stayed 3 nights in May 2022

3/5 Okay

Siew Wen
Stayed 1 night in Jun 2022

5/5 Excellent

Yin Kong
Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall value for money. Good service.
Stayed 1 night in May 2022