Hotel di Bandar Mid Valley

"Very good 💯"

"Great hotel with great location "

"Perfect place to stay, very convenient and very cosy, friendly staff"

"The hotel is new and clean, the room is big, and the reception staff were friendly and helpful during check-in. A good place to stay if you’re in KL for business."

"Lifts are very slow. I have waited more than 20 mins for a lift to come on my floor. This is embarrassingly slow. The first time I experienced this in my hotel stays in the world. Pool side was full and also had to take food on the floor like a beggar while paying for a hotel. "

"Friendly and service at it best as usual. Searching for available car park lot can take a bit of time, but this is kind of normal for Kuala Lumpur isn’t it. Overage high recommending this hotel to everyone visiting KL. "

"I would like to share my feedback regarding our recent stay at your hotel. Unfortunately, our experience was disappointing and caused significant inconvenience. We arrived at midnight around 2:00am and found that only one receptionist was on duty to handle check-ins. Despite having booked and paid for a Premier Room with two single beds, the room was not reserved for us. The receptionist suggested downgrading our booking with complimentary breakfast as compensation, but this did not suit us as we had an early morning meeting and could not make use of the breakfast. Instead, we were placed in a room with an extra bed and were asked to move again the next day. This arrangement caused us unnecessary disruption and inconvenience. We had expected a smoother experience, especially given that our booking was confirmed and paid in advance. We hope the hotel will improve in ensuring room availability, better handling of late check-ins, and offering compensation that is truly practical for guests. Thank you for your attention."

"Plenty of food at door steps. Now they have shuttle for work and shopping. "

"Excellent location and very nice rooms but poor check in experience "