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The Gardens – A St. Giles Hotel & Residences

Photo gallery for The Gardens – A St. Giles Hotel & Residences

Premium bedding, down duvets, in-room safe, desk
Outdoor pool
Outdoor pool
Outdoor pool
Balcony

Overview of The Gardens – A St. Giles Hotel & Residences

The Gardens – A St. Giles Hotel & Residences

4.5 star property

8.4/10 Very good

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Gym
  • Breakfast available
  • Business services
Map
Mid Valley City, Lingkaran Syed Putra, Kuala Lumpur, 59200

Explore the area

  • Popular LocationThe Gardens Mall2 min walk
  • Popular LocationMenara Telekom5 min drive
  • Popular LocationThean Hou Temple5 min drive
  • AirportKuala Lumpur (KUL-Kuala Lumpur Intl.)42 min drive

Room options

About this area

Kuala Lumpur

Located in Mid Valley City neighbourhood, The Gardens – A St. Giles Hotel & Residences is connected to a shopping centre. Mid Valley Megamall and Berjaya Times Square are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore KLCC Park. Perdana Botanical Gardens and KidZania are also worth visiting. Spend some time exploring the area's activities, including winery tours and outlet shopping.
Visit our Kuala Lumpur travel guideOpens in a new window
Map

What's nearby

  • The Gardens Mall - 2 min walk
  • Menara Telekom - 5 min drive
  • Thean Hou Temple - 5 min drive
  • University of Malaya - 6 min drive
  • Kuala Lumpur Sentral - 7 min drive

Getting around

  • Mid Valley - 6 min walk
  • Abdullah Hukum Station - 19 min walk
  • Kuala Lumpur International Airport (KUL) - 42 min drive

About this property

The Gardens – A St. Giles Hotel & Residences

4.5-star luxury hotel located in Mid Valley City
Close to Mid Valley Megamall, The Gardens – A St. Giles Hotel & Residences provides an art gallery on site, a shopping centre on site and a fitness centre. Free in-room WiFi and a business centre are available to all guests.
You'll also enjoy perks such as:
  • An outdoor pool
  • Continental breakfast (surcharge), self-parking (surcharge) and 9 meeting rooms
  • A 24-hour front desk, a porter/bellboy and a lift
  • Concierge services, a banquet hall and smoke-free property
  • Guest reviews speak well of the breakfast, helpful staff and proximity to shopping
Room features
All 647 rooms offer comforts, such as premium bedding and pillow menus, as well as perks, such as laptop-friendly workspaces and air conditioning. Guests reviews give good marks for the size rooms at the property.
Other amenities include:
  • Bathrooms with rainfall showers and deep-soaking baths
  • LCD TVs with satellite channels
  • Wardrobes/cupboards, electric kettles and daily housekeeping

Languages

Chinese (Mandarin), English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Follows the regional cleaning and disinfection practices of Safe & Clean (Malaysia)

Social distancing

Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks available
Hand sanitiser provided
Individually wrapped food options available through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (MYR 5 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Continental breakfast available for a fee daily 7:30 AM–10:30 AM: MYR 29 per person

Things to do

  • Art gallery
  • Designer shops
  • Fitness centre
  • Outdoor pool
  • Shopping centre

Family friendly

  • Outdoor pool

Conveniences

  • Banquet hall
  • Lift

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Porter

Business services

  • Business centre
  • Conference centre (6997 square feet of space)
  • Meeting rooms - 9

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room accessibility (select rooms)
  • Pool access ramp on site
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • Couples dining
  • Romance packages available
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Down duvet
  • Pillow menu
  • Premium bedding

Bathroom

  • Dressing gowns
  • Deep-soaking bath
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bath and shower

Entertainment

  • LCD TV
  • Satellite channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Slippers

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Guest rating 4+
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Policies

Check-in

Check-in from 2:00 PM - midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for MYR 116.60 per night.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: MYR 100 per night
  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property from 1 January 2023. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: MYR 29 per person (approximately)
  • Self-parking fee: MYR 5 per day
  • Rollaway bed fee: MYR 116.60 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a smoke detector, a security system and window guards
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Gardens St. Giles Hotel Kuala Lumpur
Gardens St. Giles Hotel
Gardens St. Giles Kuala Lumpur
The Gardens – A St. Giles Hotel Residences
The Gardens – A St. Giles Hotel & Residences Hotel
The Gardens – A St. Giles Hotel & Residences Kuala Lumpur
The Gardens – A St. Giles Hotel & Residences Hotel Kuala Lumpur

Frequently asked questions

Does The Gardens – A St. Giles Hotel & Residences have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at ?

As of 4 Dec 2022, prices found for a 1-night stay for 2 adults at on 13 Dec 2022 start from RM 405.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is The Gardens – A St. Giles Hotel & Residences pet-friendly?

No, pets are not allowed at this property.

How much is parking at The Gardens – A St. Giles Hotel & Residences?

Self-parking is available for MYR 5 per day.

What time is check-in at The Gardens – A St. Giles Hotel & Residences?

Check-in is from 2:00 PM - midnight. Late check-in is available during limited hours.

What time is check-out at The Gardens – A St. Giles Hotel & Residences?

Checkout is at noon.

Where is The Gardens – A St. Giles Hotel & Residences located?

Located in Mid Valley City, this luxury hotel is within 1 mile (2 km) of Bangsar Village and Mid Valley Megamall. Kuala Lumpur Sentral and University of Malaya are also within 2 miles (3 km). Mid Valley is 6 minutes by foot and Abdullah Hukum Station is 19 minutes.

Can I cancel my reservation for free at The Gardens – A St. Giles Hotel & Residences and receive a full refund?

Yes, The Gardens – A St. Giles Hotel & Residences offers free cancellation on select room rates, because flexibility matters! Please refer to The Gardens – A St. Giles Hotel & Residences cancellation policy on our site for more details about any exclusions or requirements.

The Gardens – A St. Giles Hotel & Residences Reviews

The Gardens – A St. Giles Hotel & Residences Reviews

Overall score and ratings

8.4

Very good

How we verify reviews
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
More information
Rating 10 - Excellent. 218 out of 479 reviews" "
" "10 - Excellent 46%
Rating 8 - Good. 193 out of 479 reviews" "
" "8 - Good 40%
Rating 6 - Okay. 32 out of 479 reviews" "
" "6 - Okay 7%
Rating 4 - Poor. 27 out of 479 reviews" "
" "4 - Poor 6%
Rating 2 - Terrible. 9 out of 479 reviews" "
" "2 - Terrible 2%

8.5/10

Cleanliness

8.5/10

Staff & service

8.3/10

Amenities

8.1/10

Property conditions & facilities

7.8/10

Eco-friendliness

10/10 Excellent

Sharon
Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
It has everything.. Love it!
Stayed 1 night in Oct 2022

6/10 Okay

Zaini
Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
It was a business trip. Location of the hotel was convenient for me to attend my meeting. The room had a musty smell and that put me off. A bit run down and needs a face-lift.
Stayed 1 night in Aug 2022

6/10 Okay

Kong Kam
Liked: Cleanliness, staff & service
The rooms need maintenance. Lights not working, shower head defective, doors at toilet not secure Room 1519, aircon in room not working well. If not rectified, it will deteriorate and render this hotel to lower status. Location and amenities are good though.
Stayed 1 night in Aug 2022

6/10 Okay

Verified traveller
Travelled with family
Disliked: Property conditions & facilities
Stayed 1 night in Aug 2022

10/10 Excellent

Michelle
Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
It is very near to people I have to meet during this trip.
Stayed 2 nights in Aug 2022

8/10 Good

wee yin
Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2022

4/10 Poor

Veiter, Singapore
Disliked: Cleanliness, amenities, property conditions & facilities
The Gardens us a good Hotel i had been staying for long time. This particular stay, my room was infected with ants on the table, coffee bar, and even toilet sink. the upkeeping has done down before the pandemic. hope to see improvements.
Stayed 4 nights in Aug 2022

8/10 Good

Sake Liang
Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
convenient and safe
Stayed 2 nights in Aug 2022

10/10 Excellent

Priscilla
Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a good stay at The Gardens. Second time staying here. Very convenient.
Stayed 3 nights in Aug 2022

10/10 Excellent

Verified traveller
Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2022