Really enjoyed staying here. Only drawback was the front desk staff who I found to be quite unfriendly. When I checked out after a week the man I dealt with didn't ask me how my stay was or even thank me for staying. I was pretty ticked off as I walked away after that.
"Nice hotel, close to the Paddington tube station. "
I stayed 7 nights in the hotel. Rooms are small but airy, natural lighting and hotel is on a quiet zone. Room has air conditioning (for summer) and heating for winter. A tea and coffee maker and free Wi-Fi. Small gestures like a bite of cookies every day in the room are a welcome addition.
we had a good experience apart from a mix up when we went for breakfast we signed our bill only to find the next day we were asked to go to reception regarding this to be told we were not required to do anything. we then received a letter asking us to go to reception which we did and gave details of our visa card, we were not asked for this when we arrived. We then received a phone call only half way through this conversation someone interrupted to say there was no problem. Our friends who were staying in a superior room were disappointed to see that the only difference between the rooms were they were on the 17th and we were on the 10th.
Enjoyed the stay basically.......................... staff were extremely helpful ...offered advice for touring etc.
The lounge was not as available as we would have liked.........the bellmen were very helpful............even to the point of serving at the lounge. . The air conditioning in the room automatically turned down during the night.............hence hot through the early hours of he night.
I stay at this hotel a lot but this time the room was too hot, the sun seems to shine directly into the room. The hotel are aware of this as they provide a fan. We had a newly refurbished room and it is very well appointed.
Staff - as always - attentive and polite
This lively residential and business area borders Hyde Park and Kensington Gardens where you can stroll along canalside streets and check out the houseboats and historic Victorian homes. Plentiful shopping opportunities exist at Queensway and Oxford Street. Paddington Station, a 19th century building, provides a gateway to towns in the west of England, including Oxford, Windsor, Bath and Bristol.