The staff are amazing and friendly , young and helpful .Only been open a couple of months so a couple of minor issues , quickly resolved by lovely staff . Breakfast one of the tastiest I have had in London . The wall art is to be expected and did not disappoint !
Nice location near subway Helpful concierge staff
Brillant location ,on the doorstep of Hyde Park what could be better!! Lovely room on 9th floor with spectacular vieew of Hyde Park. Lovely comfortable room , i didnt want to leave !! Nice breakfast in motning with good choices .😁😁
The recent improvements in this hotel have brought it into the 21st century. Amazing difference
Facility is clean. Rooms are clean, good customer service, good breakfast
The girl on reception was so caring and thoughtful. Thank you for a great stay
Slept in broken sofa bed so not the best night sleep but ok apart from that
Service was excellent having an upgrade was a pleasant surprise Will definitely be using the hotel again on my next trip to London
Overall very Good 👍👏👏👏 i would stay here again np
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BEX Travel Malaysia Sdn Bhd, Malaysia Travel License No. KPK 8269, Suite 6-04A, Level 6, The Pinnacle, Persiaran Lagoon, Bandar Sunway, 47500 Subang Jaya, Selangor, Malaysia.