Travel with family of 6, with kids (10 and 16) plus older daughter and son in law. Property has incredible location, great staff - front desk, concierge and doorman and super clean and quiet rooms.
Hotel is beautiful. Sadly under construction. I knew some rooms were being renovated only. But more than that. Room was nice. Wooden window closures were wonderful. Awkward placing of toilet paper (at ankles) But otherwise great property and helpful staff.
Pleasant hotel with OK room size. However the restaurant served the most terrible food I have had in London in ages. How can you screw up a salad? They managed it. Makeral must have been frozen. The coffee was OK
Would stay here again if we wanted to be on this side of Hyde Park. Overall my group of 4 adults and 1 child thought it was a great stay. Had it’s ups and downs as most hotels. Check in was advertised starting at 1500. We arrived between 1400-1430 so we sat in the lounge and waited with some drinks ...
Very good location near Hyde park and two tube stations within 5 minutes walk,down side rooms too hot and no control to reduce tempreture.Bed too hard for my partner but ok for me,overall ok
The location was fabulous and magical. The staff is friendly and focused on customer service. I loved the hotel lobby and bar (Hamilton's). The location is excellent and so convenient. I cannot say enough about the property.
This hotel was ideally situated for our few days in London. Close to tube and train stations. Less than 10 minutes walk to both. The facilities were first class. We appreciated the use of the kitchen facilities to make breakfast each morning. The rooms are very comfortable and clean. The staff were ...
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