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DoubleTree by Hilton Shah Alam i-City

Photo gallery for DoubleTree by Hilton Shah Alam i-City

Lobby
Outdoor pool, open 7:00 AM to 7:00 PM, pool umbrellas, pool loungers
Outdoor pool, open 7:00 AM to 7:00 PM, pool umbrellas, pool loungers
Outdoor pool, open 7:00 AM to 7:00 PM, pool umbrellas, pool loungers
Deluxe Twin Room, 2 Single Beds | Minibar, in-room safe, desk, laptop workspace

Overview of DoubleTree by Hilton Shah Alam i-City

DoubleTree by Hilton Shah Alam i-City

4.0 star property

4.6/5 Wonderful

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Spa
  • Restaurant
  • Gym
Map
i-City Golden Triangle, Shah Alam, 40000

Explore the area

  • Popular Locationi-City1 min walk
  • Popular LocationCentral i-City Shopping Centre12 min walk
  • Popular LocationSnoWalk13 min walk
  • AirportKuala Lumpur (KUL-Kuala Lumpur Intl.)45 min drive

Room options

About this area

Shah Alam

Located in Shah Alam, DoubleTree by Hilton Shah Alam i-City is connected to a shopping centre. Raja Mahadi Fort and Gedung Raja Abdullah Tin Museum are local landmarks, and some of the area's activities can be experienced at Kelab Golf Sultan Abdul Aziz Shah and Glenmarie Golf and Country Club. Looking to enjoy an event or a game while in town? See what's happening at Stadium Malawati or Shah Alam Stadium. Spend some time exploring the area's activities, including outlet shopping.

What's nearby

  • i-City - 1 min walk
  • Central i-City Shopping Centre - 12 min walk
  • SnoWalk - 13 min walk
  • Taman Lake Park - 4 min drive
  • AEON Mall Bukit Raja - 11 min drive

Getting around

  • Kuala Lumpur Klang KTM Komuter Station - 8 min drive
  • Kuala Lumpur International Airport (KUL) - 45 min drive

About this property

DoubleTree by Hilton Shah Alam i-City

4-star hotel connected to a shopping centre
At DoubleTree by Hilton Shah Alam i-City, you can look forward to a swim-up bar, a poolside bar and a coffee shop/cafe. Treat yourself to aromatherapy, a massage or a facial at the on-site spa. Be sure to enjoy a meal at any of the 3 on-site restaurants. Stay connected with free WiFi in public areas, and guests can find other amenities, such as an arcade/games room and dry cleaning/laundry services.
You'll also find perks such as:
  • An outdoor pool and a children's pool, with sunloungers, pool umbrellas and a swim-up bar
  • Buffet breakfast (surcharge), valet parking (surcharge) and an electric car charging station
  • A lift, wedding services and concierge services
  • Luggage storage, a 24-hour front desk and massage treatment rooms
Room features
All 300 rooms boast comforts, such as pillow menus and laptop-friendly workspaces, as well as perks, such as air conditioning and dressing gowns.
More amenities include:
  • Bathrooms with free toiletries and hairdryers
  • 49-inch plasma TVs with cable channels
  • Wardrobes/cupboards, free infant beds and daily housekeeping

Languages

Chinese (Mandarin), English, Hindi, Malay

Cleaning and safety practices

This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: WiFi (MYR 30 per night)
  • Available in some public areas: Free WiFi

Parking and public transport

  • Secured covered self parking on site (MYR 5 per day)
  • Secured covered valet parking on site (MYR 50 per day)
  • Electric car charging station on site
  • Wheelchair-accessible parking available
  • Height restrictions apply for on-site parking

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AMโ€“10:30 AM: MYR 78 for adults and MYR 39 for children
  • 3 restaurants and 1 coffee shop/cafe
  • 1 swim-up bar, 1 poolside bar and 1 bar
  • Room service available

Things to do

  • 24-hour fitness centre
  • Arcade/games room
  • Children's pool
  • Full-service spa
  • Outdoor pool
  • Steam room

Family friendly

  • Arcade/games room
  • Children's pool
  • Free cots/infant beds
  • Outdoor pool
  • Pool toys
  • Soundproofed rooms

Conveniences

  • Lift

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Turndown service
  • Wedding services

Business services

  • Meeting rooms - 12

Outdoors

  • Pool sunloungers
  • Pool umbrellas

Spa

  • 4 treatment rooms
  • Aromatherapy
  • Couples treatment room(s)
  • Facials
  • Massages
  • Massage/treatment rooms
  • Spa open daily
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Grab bar near toilet
  • Roll-in shower (select rooms)
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair accessible (may have limitations)
  • Wheelchairs available on site

More

  • Couples dining
  • Designated smoking areas
  • Romance packages available

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Pillow menu

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 49-inch plasma TV
  • TV channels

Food and drink

  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop-friendly workspace
  • Mobile key entry
  • Phone
  • Safe
  • Slippers
  • Soundproofing
  • Turndown service

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - 11:30 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for MYR 106.00 per night.
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property from 1 January 2023. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: MYR 78 for adults and MYR 39 for children (approximately)
  • Fee for in-room wireless Internet: MYR 30 per night (rates may vary)
  • Covered self-parking fee: MYR 5 per day
  • Valet parking fee: MYR 50 per day
  • Rollaway bed fee: MYR 106.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Noise-free guestrooms cannot be guaranteed
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

Pool access available from 7:00 AM to 7:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Parking height restrictions apply
Children under 18 years old are not allowed in the spa without adult supervision

Property is also known as

DoubleTree by Hilton Shah Alam i-City Hotel
DoubleTree by Hilton Shah Alam i-City Shah Alam
DoubleTree by Hilton Shah Alam i-City Hotel Shah Alam

Frequently asked questions

Does DoubleTree by Hilton Shah Alam i-City have a pool?

Yes, this property has an outdoor pool and a children's pool. Pool access is from 7:00 AM to 7:00 PM.

How much does it cost to stay at ?

As of 3 Dec 2022, prices found for a 1-night stay for 2 adults at on 4 Dec 2022 start from RMย 295.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is DoubleTree by Hilton Shah Alam i-City pet-friendly?

No, pets are not allowed at this property.

How much is parking at DoubleTree by Hilton Shah Alam i-City?

Self-parking is available for MYR 5 per day. Valet parking is available for MYR 50 per day.

What time is check-in at DoubleTree by Hilton Shah Alam i-City?

Check-in is from 3:00 PM - 11:30 PM. Late check-in is available during limited hours.

What time is check-out at DoubleTree by Hilton Shah Alam i-City?

Checkout is at noon.

Where is DoubleTree by Hilton Shah Alam i-City located?

Situated in the business district, this spa hotel is within a 15-minute walk of i-City, Central i-City Shopping Centre, and SnoWalk. Universiti Teknologi MARA Shah Alam and Sri Maha Mariamman Temple are also within 1 mile (2 km).

Can I cancel my reservation for free at DoubleTree by Hilton Shah Alam i-City and receive a full refund?

Yes, DoubleTree by Hilton Shah Alam i-City offers free cancellation on select room rates, because flexibility matters! Please refer to DoubleTree by Hilton Shah Alam i-City cancellation policy on our site for more details about any exclusions or requirements.

Overall score and ratings

4.6

Wonderful

Rating 5 - Excellent. 4 out of 5 reviews" "
" "5 - Excellent 80%
Rating 4 - Good. 0 out of 5 reviews" "
" "4 - Good 0%
Rating 3 - Okay. 1 out of 5 reviews" "
" "3 - Okay 20%
Rating 2 - Poor. 0 out of 5 reviews" "
" "2 - Poor 0%
Rating 1 - Terrible. 0 out of 5 reviews" "
" "1 - Terrible 0%

4.8/5

Cleanliness

4.8/5

Staff & service

4.5/5

Amenities

4.8/5

Property conditions & facilities

5.0/5

Eco-friendliness

3/5 Okay

Debra
Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall the stay was okay. The rating given here is for the state of the hotel currently. There are still room for improvements. Anyway, when you enter the lobby, youโ€™ll be greeted with a very posh and grand interior, very bright and lively and much like a open concept theme. Check in was a breeze as there are ample counters to service the guests. As for the service staff I would give a 10/10. Jo Ann was very warm and welcoming to us after a very wet drive over from KL. Gave us warm cookies and did a follow up check if the room was satisfactory. Hotel is still very new (roughly 4 months old) and some levels are still undergoing upgrades to be service worthy. If youโ€™re looking for a short trip to Shah Alam, definitely one place to look out for as its next to I-city and quite a near drive to Setia City Mall. The room I booked was a King Premium Suite with a bathtub and separate living room, itโ€™s not as spacious as some other Suites in other hotels and we were given quite a low level of the property. Some toilet fitting were not fixed properly so itโ€™s just sitting on the table, housekeeping should probably have handled it before our stay. Also, the toilet floor felt quite oily for some reason. Breakfast was similar to whatโ€™s presented in most of the Doubletree Hilton, which I admire and love the consistency.
Stayed 1 night in Nov 2022

5/5 Excellent

Faiyaz
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a brand new property in shah alam Icity. It is a lil far from the airport but a beautiful property.
Stayed 3 nights in Oct 2022

5/5 Excellent

Wong
Business traveller, Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2022

5/5 Excellent

WEI KHENG
Stayed 2 nights in Aug 2022

5/5 Excellent

ROSMADI
Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ok
Stayed 2 nights in Aug 2022