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W Kuala Lumpur

Photo gallery for W Kuala Lumpur

Minibar, in-room safe, desk, laptop workspace
Outdoor pool, open 6:30 AM to 8 PM, free pool cabanas, pool umbrellas
Outdoor pool, open 6:30 AM to 8 PM, free pool cabanas, pool umbrellas
Minibar, in-room safe, desk, laptop workspace
Minibar, in-room safe, desk, laptop workspace

Overview of W Kuala Lumpur

W Kuala Lumpur

5.0 star property

4.5/5 Wonderful

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Spa
  • Restaurant
  • Gym
Map
121 Jalan Ampang, Kuala Lumpur, Wilayah Persekutuan, 50450

Explore the area

  • Popular LocationPetronas Twin Towers6 min walk
  • Popular LocationKLCC Park7 min walk
  • Popular LocationPavilion Kuala Lumpur17 min walk
  • AirportKuala Lumpur (KUL-Kuala Lumpur Intl.)54 min drive

Room options

About this area

Kuala Lumpur

W Kuala Lumpur is located in Kuala Lumpur City Centre, a neighbourhood in Kuala Lumpur, and is in a shopping district and near a metro station. Pavilion Kuala Lumpur and Berjaya Times Square are worth visiting if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore KLCC Park and Batu Caves. Looking to enjoy an event or a game while in town? See what's happening at Bukit Jalil National Stadium or Axiata Arena.
Visit our Kuala Lumpur travel guideOpens in a new window
Map

What's nearby

  • Suria KLCC Shopping Centre - 4 min walk
  • Petronas Twin Towers - 6 min walk
  • KLCC Park - 7 min walk
  • Kuala Lumpur Convention Centre - 10 min walk
  • Pavilion Kuala Lumpur - 17 min walk

Getting around

  • Kuala Lumpur Pasar Seni Station - 4 min drive
  • KLCC Station - 7 min walk
  • Kuala Lumpur International Airport (KUL) - 58 min drive

About this property

W Kuala Lumpur

5-star luxury hotel located in Kuala Lumpur City Centre
Near Petronas Twin Towers and KLCC Park, W Kuala Lumpur provides a poolside bar, a terrace and designer shops on site. Treat yourself to a facial, reflexology or aromatherapy at the on-site spa. Enjoy Chinese cuisine and a poolside location at the two on-site restaurants. Aerobics classes are offered at the 24-hour gym; the property also has dry cleaning/laundry services, 2 bars and a 24-hour business centre. Stay connected with free in-room WiFi, and guests can find other amenities, such as a steam room and a sauna.
Other perks at this hotel include:
  • Swimming pool with free cabanas, sunloungers and pool umbrellas
  • Full breakfast (surcharge), an outdoor pool and wedding services
  • A 24-hour front desk, a front desk safe and a porter/bellboy
  • A lift, concierge services and 5 meeting rooms
  • Guest reviews say great things the breakfast, pool and helpful staff
Room features
All 150 rooms boast comforts, such as 24-hour room service and laptop-friendly workspaces, as well as perks, such as air conditioning and dressing gowns.
Extra conveniences in all rooms include:
  • Rainfall showers, designer toiletries and deep-soaking baths
  • 43-inch LED TVs with satellite channels and DVD players
  • Wardrobes/cupboards, free infant beds and electric kettles

Languages

Chinese (Mandarin), English, German, Hindi, Malay, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Follows the standard cleaning and disinfection practices of Commitment to Clean (Marriott)

Social distancing

Social distancing measures in place

Safety measures

Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Wheelchair-accessible parking and van parking available

Food and drink

  • Full breakfast available for a fee daily 6:30 AM–10:30 AM: MYR 100 for adults and MYR 50 for children
  • 2 restaurants
  • 2 bars/lounges and 1 poolside bar
  • 24-hour room service

Restaurants on site

  • Flock
  • Yen
  • WET Deck
  • WOOBAR

Things to do

  • 24-hour fitness centre
  • Aerobics classes
  • Designer shops
  • Full-service spa
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • DVD player
  • Free cots/infant beds
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • Ballroom
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Multilingual staff
  • Porter
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (10979 square feet of space)
  • Meeting rooms - 5

Outdoors

  • Free pool cabanas
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Spa

  • 5 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage/treatment rooms
  • Reflexology
  • Sauna
  • Spa open daily
  • Hot tub
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Grab bar near toilet
  • Height-adjustable showerhead
  • In-room accessibility (select rooms)
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Roll-in shower (select rooms)
  • Transfer shower
  • Valet for wheelchair-equipped vehicle
  • Visual fire alarm
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds

Bathroom

  • Dressing gowns
  • Deep-soaking bath
  • Designer toiletries
  • Hairdryer
  • Rainfall showerhead
  • Separate bath and shower
  • Towels

Entertainment

  • 43-inch LED TV
  • DVD player
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Slippers
  • Soundproofing
  • Turndown service

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Policies

Check-in

Check-in from 3:00 PM - midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for MYR 200.0 per night.
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property from 1 January 2023. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: MYR 100 for adults and MYR 50 for children (approximately)
  • Rollaway bed fee: MYR 200.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

Pool access available from 6:30 AM to 8 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 12 years old are not allowed in the spa, and guests under 12 years old are only allowed with adult supervision

Property is also known as

Hotel W Kuala Lumpur
W Kuala Lumpur Hotel
W Kuala Lumpur Kuala Lumpur
W Kuala Lumpur Hotel Kuala Lumpur

Frequently asked questions

Does W Kuala Lumpur have a pool?

Yes, this property has an outdoor pool. Pool access is from 6:30 AM to 8 PM.

How much does it cost to stay at ?

As of 28 Nov 2022, prices found for a 1-night stay for 2 adults at on 4 Dec 2022 start from RM 990.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is W Kuala Lumpur pet-friendly?

No, pets are not allowed at this property.

What time is check-in at W Kuala Lumpur?

Check-in is from 3:00 PM - midnight. Late check-in is available during limited hours.

What time is check-out at W Kuala Lumpur?

Checkout is at noon.

Where is W Kuala Lumpur located?

Located in Kuala Lumpur City Centre, this luxury hotel is within a 10-minute walk of Petronas Twin Towers and KLCC Park. Kuala Lumpur Convention Centre and Pavilion Kuala Lumpur are also within 1 mi (2 km). KLCC Station is 7 minutes by foot and Kampang Baru Station is 9 minutes.

Can I cancel my reservation for free at W Kuala Lumpur and receive a full refund?

Yes, W Kuala Lumpur offers free cancellation on select room rates, because flexibility matters! Please refer to W Kuala Lumpur cancellation policy on our site for more details about any exclusions or requirements.

W Kuala Lumpur Reviews

W Kuala Lumpur Reviews

Overall score and ratings

4.5

Wonderful

Rating 5 - Excellent. 144 out of 203 reviews" "
" "5 - Excellent 71%
Rating 4 - Good. 36 out of 203 reviews" "
" "4 - Good 18%
Rating 3 - Okay. 9 out of 203 reviews" "
" "3 - Okay 4%
Rating 2 - Poor. 7 out of 203 reviews" "
" "2 - Poor 3%
Rating 1 - Terrible. 7 out of 203 reviews" "
" "1 - Terrible 3%

4.6/5

Cleanliness

4.6/5

Staff & service

4.5/5

Amenities

4.5/5

Property conditions & facilities

4.6/5

Eco-friendliness

5/5 Excellent

Yi Xuan, Singapore
Travelled with partner
Liked: Cleanliness, staff & service, amenities
We stayed from Sunday to Tuesday. We were slightly disappointed that the housekeeping was not done on Monday, and we had to prompt the concierge twice before it was done. Also, the bathtub was faulty and required engineering to fix it. Other than that, it was generally a pleasant stay, and the wet deck was amazing.
Stayed 2 nights in Oct 2022

5/5 Excellent

Kathyrina Veles
Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel with excellent location,Extremely clean and comfortable .The staff are friendly . Would definetely recommend this hotel to everybody! Thank you W hotel kuala lumpur !
Stayed 2 nights in Sep 2022

2/5 Poor

moaaz
Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 6 nights in Aug 2022

3/5 Okay

Verified traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2022

5/5 Excellent

Vijay
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 8 nights in Jul 2022

1/5 Terrible

Aravind
Stayed 2 nights in Jul 2022

5/5 Excellent

Chia Chia
Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2022

5/5 Excellent

Alex
Stayed 4 nights in May 2022

5/5 Excellent

Verified traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2022

5/5 Excellent

Eugene
Stayed 1 night in Apr 2022