3/5 Okay
Verified traveller
Travelled with group
18 Apr 2021
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2021
W Kuala Lumpur
Photo gallery for W Kuala Lumpur
Overview of W Kuala Lumpur
W Kuala Lumpur
4.5/5 Wonderful
Guests rated this property 4.6/5 for cleanliness.
Popular amenities
- Pool
- Free WiFi
- Air conditioning
- Spa
- Restaurant
- Gym
Cleaning and safety practices
- Cleaned with disinfectant
- Hand sanitiser provided
121 Jalan Ampang, Kuala Lumpur, Wilayah Persekutuan, 50450
Explore the area
- Petronas Twin Towers6 min walk
- KLCC Park10 min walk
- Suria KLCC Shopping Centre10 min walk
- Kuala Lumpur (KUL-Kuala Lumpur Intl.)58 min drive
Choose dates to view prices
About this area
Kuala Lumpur
Located in Kuala Lumpur's Kuala Lumpur City Centre neighbourhood, W Kuala Lumpur is in the city centre and near a metro station. Petronas Twin Towers and Kuala Lumpur Tower are notable landmarks, and the area's natural beauty can be seen at KLCC Park and Batu Caves. Berjaya Times Square and Perdana Botanical Gardens are not to be missed.
View in a map
What's nearby
- Petronas Twin Towers - 6 min walk
- Kuala Lumpur Convention Centre - 9 min walk
- KLCC Park - 10 min walk
- Suria KLCC Shopping Centre - 10 min walk
- Kuala Lumpur Tower - 18 min walk
Getting around
- Kuala Lumpur Masjid Jamek Station - 3 min drive
- KLCC Station - 7 min walk
- Kuala Lumpur International Airport (KUL) - 58 min drive
Restaurants
- Where to eat
- Flock – Serves breakfast, lunch and dinner daily.
- Yen – Restaurant offering Chinese cuisine. Serves lunch and dinner daily.
- WET Deck – Poolside bar. Open daily.
- WOOBAR – Open daily.
About this property
Cleaning and safety practices
Enhanced cleanliness measures
Disinfectant is used to clean the property
Follows the standard cleaning and disinfection practices of Commitment to Clean (Marriott)
Safety measures
Hand sanitiser provided
This information is provided by our partners.
Property amenities
Internet
- Available in all rooms: Free WiFi
- Available in some public areas: Free WiFi
Parking and public transport
- Wheelchair-accessible parking and van parking available
Food and drink
- Full breakfast available for a fee daily 6:30 AM–10:30 AM: MYR 100 for adults and MYR 50 for children
- 2 restaurants
- 2 bars/lounges and 1 poolside bar
- 24-hour room service
Things to do
- 24-hour fitness centre
- Aerobics classes
- Designer shops
- Full-service spa
- Outdoor pool
Family friendly
- DVD player
- Free cots/infant beds
- Outdoor pool
- Soundproofed rooms
Conveniences
- Ballroom
- Lift
- Free newspapers in reception
- Front-desk safe
- Gift shop/newsstand
Guest services
- 24-hour front desk
- Concierge services
- Daily housekeeping
- Dry-cleaning service
- Luggage storage
- Multilingual staff
- Porter
- Turndown service
- Wedding services
Languages spoken
- Chinese
- English
- German
- Hindi
- Malay
- Spanish
Business services
- 24-hour business centre
- Computer station
- Conference centre (10979 square feet of space)
- Meeting rooms 5
Outdoors
- Free pool cabanas
- Pool sunloungers
- Pool umbrellas
- Terrace
Spa
- 5 treatment rooms
- Aromatherapy
- Body scrubs
- Body treatments
- Body wraps
- Couples treatment room(s)
- Facials
- Hydrotherapy
- Manicures and pedicures
- Massage - deep-tissue
- Massage - hot stone
- Massage/treatment rooms
- Reflexology
- Sauna
- Spa open daily
- Hot tub
- Steam room
Accessibility
- If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Accessible bathroom (select rooms)
- Grab bar near toilet
- Height-adjustable showerhead
- In-room accessibility (select rooms)
- Lever door handles
- Low-height door lock
- Low-height electrical outlets in bathroom
- Low-height view port in door
- Roll-in shower (select rooms)
- Transfer shower
- Valet for wheelchair-equipped vehicle
- Visual fire alarm
- Wheelchair-accessible business centre
- Wheelchair-accessible fitness centre
- Wheelchair-accessible parking
- Wheelchair-accessible path of travel
- Wheelchair-accessible pool
- Wheelchair-accessible registration desk
- Wheelchair-accessible restaurant
- Wheelchair-accessible spa
- Wheelchair-accessible van parking
More
- Smoke-free property
Room amenities
Bedroom
- Air conditioning
- Bed sheets
- Blackout drapes/curtains
- Free cots/infant beds
Bathroom
- Bathrobes
- Deep-soaking bathtub
- Designer toiletries
- Hairdryer
- Rainfall showerhead
- Separate bathtub and shower
- Towels
Entertainment
- 43-inch LED TV
- DVD player
- Satellite channels
Food and drink
- Coffee/tea maker
- Electric kettle
- Espresso maker
- Free bottled water
- Minibar
More
- Connecting rooms available
- Desk
- Iron/ironing board (on request)
- Laptop-friendly workspace
- Phone
- Safe
- Slippers
- Soundproofing
- Turndown service
Similar properties
See similar properties
Kuala Lumpur
Kuala Lumpur City Centre
Guest rating 4+
5 star
Air conditioned
Washer and dryer
Family-friendly
Hotel
Policies
Check-in
Check-in from 3:00 PM - midnight
Late check-in subject to availability
Minimum check-in age - 18
Check-out
Check-out before noon
Special check-in instructions
Front desk staff will greet guests on arrival
Renovations and closures
This property is closed from 31 May 2021 to 31 July 2021 (dates subject to change).
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Kids stay free! One child stays free when using existing bedding
Rollaway/extra beds are available for MYR 200.0 per night.
Free cots (infant beds)
Payment types at the property
Important information
Fees
You'll be asked to pay the following charges at the property:
- A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property from 1 July 2022. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.
We have included all charges provided to us by the property.
Optional extras
The following fees and deposits are charged by the property at the time of service, check-in or check-out.
- Fee for full breakfast: MYR 100 for adults and MYR 50 for children (approximately)
- Rollaway bed fee: MYR 200.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds
This property accepts credit cards, debit cards and cash
We should mention
Pool access available from 6:30 AM to 8 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 12 years old are not allowed in the spa without adult supervision
Guests under 12 years old are not allowed in the spa
Property is also known as
Hotel W Kuala Lumpur
W Kuala Lumpur Hotel
W Kuala Lumpur Kuala Lumpur
W Kuala Lumpur Hotel Kuala Lumpur
Frequently asked questions
Overall score and ratings
4.5
Wonderful
4.6/5
Cleanliness
4.6/5
Staff & service
4.5/5
Amenities
4.5/5
Property conditions & facilities
5/5 Excellent
David W
Travelled with group
28 Mar 2021
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2021
2/5 Poor
Kok Liang
Business traveller
2 Jan 2021
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Dec 2020
4/5 Good
HENG
Travelled with family
20 Dec 2020
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2020
5/5 Excellent
CHANGCHERNG
Business traveller
4 Oct 2020
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2020