Choose dates to view prices

Banyan Tree Kuala Lumpur

Photo gallery for Banyan Tree Kuala Lumpur

Primary image
Outdoor pool, open 8:00 AM to 8:00 PM, pool loungers
Outdoor pool, open 8:00 AM to 8:00 PM, pool loungers
Outdoor pool, open 8:00 AM to 8:00 PM, pool loungers
Sky Sanctuary Suite | Living area | LED TV

Overview of Banyan Tree Kuala Lumpur

UNESCO Sustainable Travel Pledge

Banyan Tree Kuala Lumpur

5.0 star property

4.7/5 Exceptional

Guests rated this property 4.7/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant
Map
02 Jalan Conlay, Kuala Lumpur, 50450

Explore the area

  • Popular LocationPavilion Kuala Lumpur1 min walk
  • Popular LocationKLCC Park9 min walk
  • Popular LocationPetronas Twin Towers15 min walk
  • AirportKuala Lumpur (KUL-Kuala Lumpur Intl.)49 min drive

Room options

About this area

Kuala Lumpur

Located in Kuala Lumpur City Centre neighbourhood, Banyan Tree Kuala Lumpur is connected to a shopping centre. Travellers who have shopping on the agenda can visit Pavilion Kuala Lumpur and Berjaya Times Square. Perdana Botanical Gardens and National Zoo are also worth visiting.

What's nearby

  • Pavilion Kuala Lumpur - 1 min walk
  • KLCC Park - 9 min walk
  • Kuala Lumpur Convention Centre - 9 min walk
  • Jalan Alor - 13 min walk
  • Petronas Twin Towers - 15 min walk

Getting around

  • Kuala Lumpur Masjid Jamek Station - 3 min drive
  • Raja Chulan Station - 6 min walk
  • Kuala Lumpur International Airport (KUL) - 49 min drive

About this property

Banyan Tree Kuala Lumpur

5-star luxury hotel in the heart of Kuala Lumpur City Centre
Close to Pavilion Kuala Lumpur and Petronas Twin Towers, Banyan Tree Kuala Lumpur provides dry cleaning/laundry services, 2 bars and a fitness centre. Indulge in a body scrub, a body treatment and a massage at Banyan Tree Spa, the on-site spa. Enjoy al fresco dining and happy hour at the two on-site restaurants. Guests can connect to free in-room WiFi.
Additional perks include:
  • An outdoor pool with sunloungers
  • Free self-parking
  • Buffet breakfast (surcharge), limo/town car service and a porter/bellboy
  • Meeting rooms, wedding services and a front desk safe
  • Guest reviews give top marks for the location
Room features
All 55 rooms include comforts, such as 24-hour room service and premium bedding, as well as thoughtful touches, such as Laptop workspace and climate-controlled air conditioning. Guest reviews speak positively of the size rooms at the property.
More amenities include:
  • Bathrooms with deep-soaking baths and free toiletries
  • Wardrobes/cupboards, highchairs and electric kettles

Awards and affiliations

Green/Sustainable Property
This property participates in EarthCheck, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.
This property has signed the UNESCO Sustainable Travel Pledge.

Languages

Arabic, Chinese (Mandarin), Dutch, English, Italian, Japanese, Malay, Swedish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60ยฐC or hotter
Follows the industry cleaning and disinfection practices of Bureau Veritas (third-party expert - Global)

Social distancing

Cashless transactions are available for all charges at the property
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Reservations are required for the use of certain on-site facilities
At check-in, guests must provide a record of full COVID-19 vaccination
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free covered self-parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AMโ€“10:30 AM: MYR 120-150 per person
  • 2 restaurants
  • 2 bars/lounges
  • 24-hour room service

Restaurants on site

  • Horizon Grill
  • Vertigo
  • Altitude
  • Bake By Banyan Tree

Things to do

  • Fitness centre
  • Full-service spa
  • Outdoor pool

Family friendly

  • High chair
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • Lift
  • Front-desk safe
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Turndown service
  • Wedding services

Business services

  • Meeting rooms

Outdoors

  • Pool sunloungers

Spa

  • 4 treatment rooms
  • Body scrubs
  • Body treatments
  • Couples treatment room(s)
  • Massages
  • Massage/treatment rooms
  • Spa open daily

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Premium bedding

Bathroom

  • Dressing gowns
  • Deep-soaking bath
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels
  • Toothbrush and toothpaste

Entertainment

  • 55-inch LED TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Desk
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Slippers
  • Soundproofing
  • Turndown service

Similar properties

See similar properties

Policies

Check-in

95% of travellers were happy with check-in
Check-in from 3:00 PM - anytime
Early check-in subject to availability
Early check-in is available for a fee (amount varies)
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival
At check-in, guests must provide a record of full COVID-19 vaccination
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property from 1 January 2023. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Breakfast fee: between MYR 120 and MYR 150 per person (approximately)
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve high chair
This property accepts credit cards and cash
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.

We should mention

Pool access available from 8:00 AM to 8:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Children under 14 years old are not allowed in the spa without adult supervision

Property is also known as

Banyan Tree Kuala Lumpur Hotel
Banyan Tree Kuala Lumpur
Banyan Tree Kuala Lumpur Hotel
Banyan Tree Kuala Lumpur Kuala Lumpur
Banyan Tree Kuala Lumpur Hotel Kuala Lumpur

Frequently asked questions

Does Banyan Tree Kuala Lumpur have a pool?

Yes, this property has an outdoor pool. Pool access is from 8:00 AM to 8:00 PM.

How much does it cost to stay at ?

As of 30 Sept 2022, prices found for a 1-night stay for 2 adults at on 16 Oct 2022 start from RMย 1,020.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Banyan Tree Kuala Lumpur pet-friendly?

No, pets are not allowed at this property.

How much is parking at Banyan Tree Kuala Lumpur?

Self-parking is free at this property.

What time is check-in at Banyan Tree Kuala Lumpur?

Check-in is from 3:00 PM - anytime. A fee applies for early check-in (amount may vary, subject to availability).

What time is check-out at Banyan Tree Kuala Lumpur?

Checkout is at noon. Late checkout is available for a fee (amount may vary, subject to availability).

Where is Banyan Tree Kuala Lumpur located?

Located in Kuala Lumpur City Centre, this luxury hotel is within a 15-minute walk of Pavilion Kuala Lumpur and Petronas Twin Towers. KLCC Park and Suria KLCC Shopping Centre are also within 2 miles (3 km). Raja Chulan Station is 6 minutes by foot and Bukit Bintang Station is 10 minutes.

Can I cancel my reservation for free at Banyan Tree Kuala Lumpur and receive a full refund?

Yes, Banyan Tree Kuala Lumpur offers free cancellation on select room rates, because flexibility matters! Please refer to Banyan Tree Kuala Lumpur cancellation policy on our site for more details about any exclusions or requirements.

Overall score and ratings

4.7

Exceptional

Rating 5 - Excellent. 148 out of 190 reviews
5 - Excellent 78%
Rating 4 - Good. 26 out of 190 reviews
4 - Good 14%
Rating 3 - Okay. 10 out of 190 reviews
3 - Okay 5%
Rating 2 - Poor. 4 out of 190 reviews
2 - Poor 2%
Rating 1 - Terrible. 2 out of 190 reviews
1 - Terrible 1%

4.7/5

Cleanliness

4.7/5

Staff & service

4.6/5

Amenities

4.6/5

Property conditions & facilities

4.4/5

Eco-friendliness

5/5 Excellent

YAZMEEN
Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hospitality here is first class. Upon arrival, the staff was very friendly and offered so many recommendations for places to eat and shop. We love our hotel room where the views were simply breathtaking. Especially the rooftop bar. Food was amazing and we absolutely loved their breakfast. Special shout out to our friend Adha who made our stay so memorable with his hospitality and recommendations.
Stayed 1 night in Sep 2022

5/5 Excellent

June
Stayed 1 night in Jun 2022

5/5 Excellent

June
Stayed 1 night in Jun 2022

2/5 Poor

Crystal
Travelled with family
Liked: Cleanliness, staff & service
Disliked: Room comfort
Stayed 1 night in May 2022

4/5 Good

Choon Hiang
Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exclusive and not crowded
Stayed 3 nights in May 2022

5/5 Excellent

Sylvia
Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Faultless
Stayed 1 night in Apr 2022

5/5 Excellent

Ching Yieng
Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
10/10 nothing to be picked on! Very nice hotel and super accessible
Stayed 3 nights in Mar 2022

5/5 Excellent

Victor
Stayed 1 night in Mar 2022

5/5 Excellent

Hooi Yin
Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a very nice and comfortable experience in Banyan Tree. Especially the quality of the bed and pillow. I had my best sleep for the night. I was impressed with the toilet, spent my sweet time experimenting the buttons. The bath tub is of high quality and it's big enough for 2. The hotel is very thoughtful to prepare all amenities which you possibly needed for the stay. Eg: I needed bath bombs, they have bath powder ready beside the bath tub. The morning breakfast was awesome too. However, the downside was the Vertigo Bar. The service was not as good. Made a reservation but they did not let me take the good spot. There were tables which was empty and I requested for the seat. They said they will have to sort out the customers before deciding if we could take the spot. And they never came back to me. And that table was still empty when I left. Service was slow as well. Ordered satay and it came after 30 min or more. Never going back Vertigo. But overall it's a very positive experience and would definitely go back again for the stay.
Stayed 1 night in Jan 2022

5/5 Excellent

Navaneeswary
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The service was amazing and the staff was very efficient, helpful and friendly. The amenities was good and very well stocked.
Stayed 1 night in Dec 2021