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Pullman Kuala Lumpur City Centre Hotel & Residences

Photo gallery for Pullman Kuala Lumpur City Centre Hotel & Residences

Exterior
Outdoor pool
Hypo-allergenic bedding, minibar, in-room safe, desk
Hypo-allergenic bedding, minibar, in-room safe, desk
Hypo-allergenic bedding, minibar, in-room safe, desk

Overview of Pullman Kuala Lumpur City Centre Hotel & Residences

UNESCO Sustainable Travel Pledge

Pullman Kuala Lumpur City Centre Hotel & Residences

5.0 star property

8.4/10 Very good

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant
Map
No. 4 Jalan Conlay, Kuala Lumpur, 50450

Explore the area

  • Popular LocationPavilion Kuala Lumpur2 min walk
  • Popular LocationPetronas Twin Towers15 min walk
  • Popular LocationBerjaya Times Square16 min walk
  • AirportKuala Lumpur (KUL-Kuala Lumpur Intl.)44 min drive

Room options

About this area

Kuala Lumpur

In the entertainment district, Pullman Kuala Lumpur City Centre Hotel & Residences is in Kuala Lumpur City Centre, a neighbourhood in Kuala Lumpur with good shopping. Pavilion Kuala Lumpur and Berjaya Times Square are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore KLCC Park. Travelling with kids? Consider Perdana Botanical Gardens, or check out an event or a game at Bukit Jalil National Stadium. Spend some time exploring the area's activities, including golfing. Guests love the hotel's location for the sightseeing.
Visit our Kuala Lumpur travel guideOpens in a new window
Map

What's nearby

  • Pavilion Kuala Lumpur - 2 min walk
  • Kuala Lumpur Convention Centre - 7 min walk
  • KLCC Park - 10 min walk
  • Petronas Twin Towers - 15 min walk
  • Berjaya Times Square - 16 min walk

Getting around

  • Kuala Lumpur Masjid Jamek Station - 3 min drive
  • Raja Chulan Station - 7 min walk
  • Kuala Lumpur International Airport (KUL) - 44 min drive

About this property

Pullman Kuala Lumpur City Centre Hotel & Residences

5-star luxury hotel located in Kuala Lumpur City Centre
Close to Pavilion Kuala Lumpur and KLCC Park, Pullman Kuala Lumpur City Centre Hotel & Residences provides a round-trip airport shuttle, a poolside bar and a terrace. Treat yourself to aromatherapy, a body scrub or a massage at Vibes Spa, the on-site spa. Be sure to enjoy a meal at any of the 4 on-site restaurants, which feature international cuisine and more. Free in-room WiFi is available to all guests, along with shopping on site and a garden.
You'll also find perks such as:
  • An outdoor pool and a children's pool
  • Free self-parking, plus valet parking (surcharge)
  • Buffet breakfast (surcharge), a free shopping centre shuttle and express check-out
  • Free newspapers, a lift and tour/ticket information
  • Guest reviews give good marks for the pool and proximity to shopping
Room features
All 607 rooms feature comforts, such as 24-hour room service and laptop-friendly workspaces, as well as perks, such as air conditioning and dressing gowns. Guest reviews highly rate the overall comfort rooms at the property.
Extra amenities include:
  • Hypo-allergenic bedding and free cots/infant beds
  • Bathrooms with separate baths/showers and bidets
  • 32-inch LCD TVs with premium channels
  • Coffee/tea makers, daily housekeeping and desks

Awards and affiliations

This property has signed the UNESCO Sustainable Travel Pledge.

Languages

Chinese (Mandarin), English, Filipino, Hindi, Indonesian, Malay

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Follows the regional cleaning and disinfection practices of Safe & Clean (Malaysia)
Follows the standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Valet parking on site (MYR 30 per day)
  • 24-hour return airport shuttle (surcharge)
  • Free shopping centre shuttle

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: MYR 65.00 for adults and MYR 32.50 for children
  • 4 restaurants
  • 2 bars/lounges and 1 poolside bar
  • 24-hour room service

Restaurants on site

  • Sedap
  • Red
  • Enju
  • Blu Bar
  • Terrace Poolside Grill

Things to do

  • 24-hour fitness centre
  • Access to nearby outdoor pool
  • Arcade/games room
  • Children's pool
  • Full-service spa
  • Outdoor pool
  • Playground
  • Sauna
  • Shopping

Family friendly

  • Access to nearby outdoor pool
  • Arcade/games room
  • Children's pool
  • Free cots/infant beds
  • Outdoor pool
  • Playground
  • Supervised childcare (surcharge)

Conveniences

  • Ballroom
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Conference centre
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Spa

  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Facials
  • Massages
  • Massage/treatment rooms
  • Spa open daily
  • Hot tub

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Well-lit path to entrance

More

  • Designated smoking areas
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Hypo-allergenic bedding

Bathroom

  • Dressing gowns
  • Bathroom (partially open)
  • Bidet
  • Free toiletries
  • Hairdryer
  • Separate bath and shower

Entertainment

  • 32-inch LCD TV
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Free newspapers
  • In-room massage
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Slippers
  • Turndown service

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Policies

Check-in

Check-in from 2:00 PM - 10:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: MYR 200.00 per night
  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property from 1 January 2023. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: MYR 65.00 for adults and MYR 32.50 for children (approximately)
  • Airport shuttle fee: MYR 300 per vehicle (one way)
  • Valet parking fee: MYR 30 per day
  • Early check-in is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Noise-free guestrooms cannot be guaranteed
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
Guests under 12 years old are not allowed in the spa, and guests under 18 years old are only allowed with adult supervision

Property is also known as

Hotel Prince Kuala Lumpur
Kuala Lumpur Hotel Prince
Kuala Lumpur Prince
Kuala Lumpur Prince Hotel
Prince Hotel
Prince Hotel Kuala Lumpur
Prince Kuala Lumpur
Prince Kuala Lumpur Hotel
Pullman Kuala Lumpur City Centre Hotel
Pullman Kuala Lumpur City Centre
Pullman Kuala Lumpur City Centre Hotel & Residences Hotel
Pullman Kuala Lumpur City Centre Hotel & Residences Kuala Lumpur

Frequently asked questions

Does Pullman Kuala Lumpur City Centre Hotel & Residences have a pool?

Yes, this property has an outdoor pool and a children's pool.

How much does it cost to stay at ?

As of 27 Nov 2022, prices found for a 1-night stay for 2 adults at on 1 Dec 2022 start from RM 433.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Pullman Kuala Lumpur City Centre Hotel & Residences pet-friendly?

No, pets are not allowed at this property.

How much is parking at Pullman Kuala Lumpur City Centre Hotel & Residences?

Self-parking is free at this property.

What time is check-in at Pullman Kuala Lumpur City Centre Hotel & Residences?

Check-in is from 2:00 PM - 10:00 AM. A fee applies for early check-in (subject to availability).

What time is check-out at Pullman Kuala Lumpur City Centre Hotel & Residences?

Checkout is at noon. Late check-out is available for a fee.

Does Pullman Kuala Lumpur City Centre Hotel & Residences provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of MYR 300 per vehicle applies.

Where is Pullman Kuala Lumpur City Centre Hotel & Residences located?

This family-friendly Kuala Lumpur hotel is located in the entertainment district, within a 10-minute walk of Pavilion Kuala Lumpur and KLCC Park. Petronas Twin Towers and Berjaya Times Square are also within 1 mile (2 km). Raja Chulan Station is 7 minutes by foot and Bukit Bintang Station is 10 minutes.

Pullman Kuala Lumpur City Centre Hotel & Residences Reviews

Pullman Kuala Lumpur City Centre Hotel & Residences Reviews

Overall score and ratings

8.4

Very good

Rating 10 - Excellent. 429 out of 1001 reviews" "
" "10 - Excellent 43%
Rating 8 - Good. 398 out of 1001 reviews" "
" "8 - Good 40%
Rating 6 - Okay. 103 out of 1001 reviews" "
" "6 - Okay 10%
Rating 4 - Poor. 50 out of 1001 reviews" "
" "4 - Poor 5%
Rating 2 - Terrible. 21 out of 1001 reviews" "
" "2 - Terrible 2%

8.4/10

Cleanliness

8.4/10

Staff & service

8.3/10

Amenities

8.1/10

Property conditions & facilities

8.2/10

Eco-friendliness

8/10 Good

Seow Yong
Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel. Good Location. Friendly staff

2/10 Terrible

Chan Yong
Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
will not have Pullman in my future list.
Stayed 1 night in Sep 2022

10/10 Excellent

Martyn
Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 9 nights in Aug 2022

10/10 Excellent

stephane
Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The best hotel in KL - in bukit bintang. I highly recommend for leisure or business trip.
Stayed 1 night in Jul 2022

8/10 Good

Monique
Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We like the residences of this hotel as an alternative option to a normal hotel room. The renovation to the room we had has been nicely done and was much needed after our previous stay pre covid where the room was rather tired and dated.
Stayed 2 nights in Aug 2022

8/10 Good

Siti Jamilah
Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at Pullman City Centre were fantastic, always attentive and friendly. The gym was well equipped and relatively well maintained. Our 2Night stay in the 2BR apartment was very pleasing. We all enjoyed ourselves. the best part was, the location was perfect, convenient and easily accessible. Will make a comeback :)
Stayed 2 nights in Aug 2022

10/10 Excellent

PRADEEP
Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
value of money
Property / room etc was very clean and well maintained . Size of room was very comfortable. Size of bathroom and robe was perfect. even the location of hotel is very nice ,
Stayed 1 night in Jul 2022

8/10 Good

Eduardo
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022

6/10 Okay

Frank
Business traveller
Disliked: Cleanliness, staff & service
Pullman KL - never again!
Completely inefficient front desk and concierge. Were unable to get me a taxi to the airport at 06:30 a.m. Did not even show effort, since an overpriced taxi with no credit card payment option was waiting outside. Seems like coordinated effort between hotel staff and taxi company! Forced me to finally exchange foreign currency at outraegously bad exchange rate (by that I mean exorbitantly good exchange rate for Pullman Hotel) so that I could finally get on my way to the airport with delay. Never again this hotel! There are a number of equally priced hotels in the immediate neighborhood, hence there are good options
Stayed 1 night in Jul 2022

10/10 Excellent

Vir Vijay
Stayed 1 night in Jul 2022