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Pullman Kuala Lumpur City Centre Hotel & Residences

5 out of 5

Photo gallery

Featured image
Outdoor pool
Hypo-allergenic bedding, minibar, in-room safe, desk
Hypo-allergenic bedding, minibar, in-room safe, desk
Hypo-allergenic bedding, minibar, in-room safe, desk

Guest reviews

4.2 out of 5 Very good
995 reviews
Guests rated this property 4.2/5 for cleanliness.

Popular amenities

Pool
Free WiFi
Parking included
Air conditioning
Spa
Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment

Map

No. 4 Jalan Conlay, Kuala Lumpur

Explore the area

Popular LocationPavilion Kuala Lumpur7 min walk
Popular LocationKLCC Park12 min walk
Popular LocationSuria KLCC Shopping Centre15 min walk
AirportKuala Lumpur (KUL-Kuala Lumpur Intl.)44 min drive

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  • Deluxe Room (Premium)

    Photos of Deluxe Room (Premium)

    Room amenities

    • 35 sq m
    • Sleeps 2
    More detailsDeluxe Room (Premium)

  • Deluxe Room

    Photos of Deluxe Room

    4.6/5 guest room rating

    Room amenities

    • 35 sq m
    • Sleeps 2
    More detailsDeluxe Room

  • Deluxe Room

    Photos of Deluxe Room

    4.6/5 guest room rating

    Room amenities

    • 35 sq m
    • Sleeps 3
    More detailsDeluxe Room

  • Executive Room, 1 King Bed (Club Lounge Access)

    Photos of Executive Room, 1 King Bed (Club Lounge Access)

    Room amenities

    • 35 sq m
    • Sleeps 2
    More detailsExecutive Room, 1 King Bed (Club Lounge Access)

  • Apartment, 2 Bedrooms

    Photos of Apartment, 2 Bedrooms

    4.4/5 guest room rating

    Room amenities

    • 97 sq m
    • Sleeps 4
    More detailsApartment, 2 Bedrooms

  • Apartment, 1 Bedroom

    Photos of Apartment, 1 Bedroom

    4.1/5 guest room rating

    Room amenities

    • 59 sq m
    • Sleeps 3
    More detailsApartment, 1 Bedroom

  • Deluxe Room (Premium)

    Photos of Deluxe Room (Premium)

    4.4/5 guest room rating

    Room amenities

    • 35 sq m
    • Sleeps 2
    More detailsDeluxe Room (Premium)

  • Executive Room, 2 Single Beds (Club Lounge Access)

    Photos of Executive Room, 2 Single Beds (Club Lounge Access)

    Room amenities

    • 35 sq m
    • Sleeps 2
    More detailsExecutive Room, 2 Single Beds (Club Lounge Access)

  • Deluxe Room (Premium Grand)

    Photos of Deluxe Room (Premium Grand)

    Room amenities

    • 54 sq m
    • Sleeps 2
    More detailsDeluxe Room (Premium Grand)

  • Apartment, 3 Bedrooms

    Photos of Apartment, 3 Bedrooms

    Room amenities

    • 201 sq m
    • Sleeps 6
    More detailsApartment, 3 Bedrooms

  • Deluxe Room (Grand)

    Photos of Deluxe Room (Grand)

    4.2/5 guest room rating

    Room amenities

    • 54 sq m
    • Sleeps 2
    More detailsDeluxe Room (Grand)

  • Executive Suite, 1 King Bed

    Photos of Executive Suite, 1 King Bed

    Room amenities

    • 108 sq m
    • Sleeps 3
    More detailsExecutive Suite, 1 King Bed

About this area

Kuala Lumpur

In the city centre, Pullman Kuala Lumpur City Centre Hotel & Residences is in Kuala Lumpur's Kuala Lumpur City Centre neighbourhood, an area with good shopping. Pavilion Kuala Lumpur and Berjaya Times Square are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore KLCC Park and Lake Gardens. Travelling with kids? Don't miss Aquaria KLCC and Kuala Lumpur Bird Park. Spend some time exploring the area's activities, including golfing. Guests love the hotel's location for the sightseeing.
Visit our Kuala Lumpur travel guide
Map
View in a map
Popular Location

What's nearby

  • Pavilion Kuala Lumpur - 7 min walk
  • KLCC Park - 12 min walk
  • Prince Court Medical Centre - 13 min walk
  • Suria KLCC Shopping Centre - 15 min walk
  • Petronas Twin Towers - 16 min walk

Getting around

  • Kuala Lumpur Masjid Jamek Station - 3 min drive
  • Raja Chulan Station - 7 min walk
  • AirportKuala Lumpur (KUL-Kuala Lumpur Intl.) - 44 min drive

Restaurants

  • Where to eat
  • Sedap – Buffet restaurant offering international cuisine. Serves breakfast, lunch and dinner daily.
  • Red – Restaurant offering Chinese cuisine. Serves lunch and dinner daily. Reservations required.
  • Enju – Restaurant offering Japanese cuisine. Serves lunch and dinner on selected days. Reservations required.
  • Blu Bar – Open daily.

About this property

Pullman Kuala Lumpur City Centre Hotel & Residences

Family-friendly Kuala Lumpur hotel in Kuala Lumpur City Centre, walk to Pavilion Kuala Lumpur
This hotel features 4 restaurants, a full-service spa and an outdoor pool. Free WiFi in public areas, free self parking and a free shopping centre shuttle are also provided. Other amenities include 2 bars/lounges, a 24-hour fitness centre and a poolside bar. All 607 rooms feature thoughtful touches such as bathrobes and slippers, plus complimentary wireless Internet access and LCD TVs with satellite channels. Other amenities available to guests include 24-hour room service, minibars and separate bathtubs and showers.
Pullman Kuala Lumpur City Centre Hotel & Residences offers 607 forms of air-conditioned accommodation with minibars and a safe. 32-inch LCD televisions come with premium satellite channels. Rooms have partially open bathrooms. Bathrooms include a separate bath and shower, bathrobes, slippers and bidets.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Vibes Spa has massage/treatment rooms. Services include facials, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a spa tub.

The spa is open daily. Guests under 12 years old are not allowed in the spa.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Follows regional sanitisation guidelines of Safe & Clean (Malaysia)
Follows standard sanitisation guidelines of ALLSAFE (Accor Hotels)

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self parking
  • Valet parking: MYR 30 per day
  • 24-hour return airport shuttle (surcharge)
  • Free shopping centre shuttle

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: MYR 65.00 for adults and MYR 32.50 for children
  • 4 restaurants
  • 2 bars/lounges and 1 poolside bar
  • 24-hour room service

Things to do

  • 24-hour fitness centre
  • Arcade/games room
  • Children's pool
  • Full-service spa
  • Outdoor pool
  • Playground
  • Sauna
  • Shopping

Family friendly

  • Arcade/games room
  • Children's pool
  • Dry cleaning service
  • Free cots/infant beds
  • Outdoor pool
  • Playground
  • Supervised childcare/activities (surcharge)

Conveniences

  • Ballroom
  • Lift
  • Free newspapers in reception

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • Chinese
  • English
  • Filipino
  • Hindi
  • Indonesian
  • Malay

Business services

  • Business centre
  • Meeting rooms
  • Conference centre

Outdoors

  • Garden
  • Terrace

Spa

  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Facials
  • Massages
  • Massage/treatment rooms
  • Spa open daily
  • Hot tub

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • Assistive listening devices available
  • In-room accessibility
  • Roll-in shower
  • Well-lit path to entrance

More

  • Designated smoking areas
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Bathroom (partially open)
  • Bidet
  • Free toiletries
  • Hairdryer
  • Separate bathtub and shower

Entertainment

  • 32-inch LCD TV
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Free newspapers
  • In-room massage
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Slippers
  • Turndown service

Policies

Check-in

Check-in between 2:00 PM and 10:00 AM
Early check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Renovations and closures

Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding
Rollaway/extra beds are not available.
Free cots (infant beds)

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: MYR 200.00 per night
  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property from 1 July 2021. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: MYR 65.00 for adults and MYR 32.50 for children (approximately)
  • Airport shuttle fee: MYR 300 per vehicle (one way)
  • Valet parking fee: MYR 30 per day
  • Early check-in is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Noise-free guestrooms cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Up to 2 children 11 years old and younger stay free when occupying the parent or guardian's room, using existing bedding
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
Guests under 12 years old are not allowed in the spa

Property is also known as

Pullman Kuala Lumpur City Centre Hotel
Pullman Kuala Lumpur City Centre
Pullman Kuala Lumpur City Centre Hotel & Residences Hotel
Pullman Kuala Lumpur City Centre Hotel & Residences Kuala Lumpur

Frequently asked questions

Can I cancel my reservation for free at Pullman Kuala Lumpur City Centre Hotel & Residences and receive a full refund?
Yes, Pullman Kuala Lumpur City Centre Hotel & Residences offers free cancellation on select room rates, because flexibility matters! Please refer to Pullman Kuala Lumpur City Centre Hotel & Residences cancellation policy on our site for more details about any exclusions or requirements.
Does Pullman Kuala Lumpur City Centre Hotel & Residences have a pool?
Yes, this property has an outdoor pool and a children's pool.
Is Pullman Kuala Lumpur City Centre Hotel & Residences pet-friendly?
No, pets are not allowed at this property.
How much is parking at Pullman Kuala Lumpur City Centre Hotel & Residences?
Self-parking is free at this property.
What time is check-in at Pullman Kuala Lumpur City Centre Hotel & Residences?
Check-in is from 2:00 PM to 10:00 AM. A fee applies for early check-in (amount may vary, subject to availability).
What time is check-out at Pullman Kuala Lumpur City Centre Hotel & Residences?
Checkout is at noon. Late checkout is available for a fee (amount may vary).
Does Pullman Kuala Lumpur City Centre Hotel & Residences provide a shuttle to the airport?
Yes, there's an airport shuttle. A fee of MYR 300 per vehicle applies.
Where is Pullman Kuala Lumpur City Centre Hotel & Residences located?
This family-friendly Kuala Lumpur hotel is located in the entertainment district, within a 10-minute walk of Pavilion Kuala Lumpur, Kuala Lumpur Convention Centre and Aquaria KLCC. KLCC Park and Suria KLCC Shopping Centre are also within 15 minutes. Raja Chulan Station is 7 minutes by foot and Bukit Bintang Station is 11 minutes.
4.2
Very good
5 - Excellent
422
4 - Good
394
3 - Okay
109
2 - Poor
51
1 - Terrible
19

4.2/5

Cleanliness

4.2/5

Staff & service

4.2/5

Amenities

4.0/5

Property conditions & facilities
Write a review

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
another Great Stay
Location is great. The hotel is quieter than normal due to Covid 19. Service was excellent. Our room was clean and very comfortable. The service staff went out of their way to make sure we had everything we needed in our room and added a few extras like water, extra lotion. My new favourite place to stay when we visit KL
Stayed 2 nights in Jul 2020

2/5 Poor

Travelled with family, Business traveller
Happy face iconLiked: Cleanliness, amenities, property conditions & facilities
Sad face IconDisliked: Staff & service
Positive feedback: The hotel is so clean Negative feedback: There are hidden charges. Poor and unprofessional.
Stayed 1 night in Jul 2020

5/5 Excellent

Stayed 1 night in Jun 2020

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient + good service! A home away from home
It has been a pleasant stay. For the past 10 days, the manager Mr Nazim has been very helpful & welcoming; and it really makes my stay here a memorable one.
Stayed 1 night in Apr 2020

4/5 Good

Travelled with family, Business traveller
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
The apartment was nice and the staff was relatively helpful
Stayed 1 night in Apr 2020

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