Four Seasons Hotel Kuala Lumpur

Photo gallery for Four Seasons Hotel Kuala Lumpur

Primary image
Outdoor pool, open 7:00 AM to 7:00 PM, free pool cabanas
Premium bedding, minibar, in-room safe, desk
View from room
Premium bedding, minibar, in-room safe, desk

Overview of Four Seasons Hotel Kuala Lumpur

Four Seasons Hotel Kuala Lumpur

5.0 star property

4.6/5 Wonderful

Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided
Map
145 Jalan Ampang, Kuala Lumpur, Wp Kuala Lumpur, 50450

Explore the area

  • Popular LocationSuria KLCC Shopping Centre1 min walk
  • Popular LocationKLCC Park2 min walk
  • Popular LocationPetronas Twin Towers4 min walk
  • AirportKuala Lumpur (KUL-Kuala Lumpur Intl.)55 min drive

Choose dates to view prices

About this area

Kuala Lumpur

Located in Kuala Lumpur City Centre neighbourhood, Four Seasons Hotel Kuala Lumpur is connected to a shopping centre. Kottu Malai Pillayar Temple and Batu Caves are local landmarks, and some of the area's attractions include Berjaya Times Square and Perdana Botanical Gardens. National Zoo and KidZania are also worth visiting. Spend some time exploring the area's activities, including outlet shopping.

What's nearby

  • Suria KLCC Shopping Centre - 1 min walk
  • KLCC Park - 2 min walk
  • Petronas Twin Towers - 4 min walk
  • Kuala Lumpur Convention Centre - 10 min walk
  • Pavilion Kuala Lumpur - 19 min walk

Getting around

  • KLCC Station - 2 min walk
  • Kuala Lumpur Masjid Jamek Station - 4 min drive
  • Kuala Lumpur International Airport (KUL) - 52 min drive

About this property

Four Seasons Hotel Kuala Lumpur

Luxury hotel connected to a shopping centre in Kuala Lumpur with free parking
An outdoor pool, a restaurant and a fitness centre are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a poolside bar, a sauna and valet parking.
Four Seasons Hotel Kuala Lumpur offers 236 air-conditioned accommodations with minibars and espresso makers. Beds feature premium bedding. Smart televisions come with cable channels. Bathrooms include dressing gowns, slippers, bidets and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks, safes and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Hypo-allergenic bedding and an iron/ironing board can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness centre.
Guests can pamper themselves by indulging in the on-site spa services. There are 8 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and facials.

Languages

Arabic, Chinese (Mandarin), English, Estonian, French, Japanese, Malay

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60ยฐC or hotter
Follows the regional cleaning and disinfection practices of Safe & Clean (Malaysia)
Follows the standard cleaning and disinfection practices of Lead with Care (Four Seasons)
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free covered self-parking on site
  • Valet parking on site (MYR 85 per night)
  • Electric car charging station on site
  • Wheelchair-accessible parking available
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Buffet breakfast available for a fee daily 6 AMโ€“10:30 AM: MYR 122 for adults and MYR 61 for children
  • 1 restaurant
  • 1 poolside bar
  • 24-hour room service

Restaurants on site

  • Curate
  • Yun House
  • The Lounge
  • Bar Trigona
  • Pool Bar & Grill

Things to do

  • Children's pool
  • Fitness centre
  • Outdoor pool
  • Sauna
  • Shopping centre
  • Shopping
  • Spa services
  • Steam room

Family friendly

  • Children's pool
  • Free cots/infant beds
  • In-room childcare (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra beds (surcharge)

Conveniences

  • Ballroom
  • Banquet hall
  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Free pool cabanas

Spa

  • 8 treatment rooms
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - sports
  • Massage/treatment rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Step-free path to entrance
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)
  • Wheelchairs available on site

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Dressing gowns
  • Bidet
  • Free toiletries
  • Hairdryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste

Entertainment

  • TV channels
  • Smart TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Desk
  • Electrical adapters/chargers
  • Guidebooks/recommendations
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • Local maps
  • Phone
  • Restaurant dining guide
  • Safe
  • Slippers
  • Turndown service
  • Window screens

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - anytime
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
10 children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for MYR 230.0 per night.
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property from 1 January 2023. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: MYR 122 for adults and MYR 61 for children (approximately)
  • Airport shuttle fee: MYR 410 per vehicle (one-way, maximum occupancy 3)
  • Valet parking fee: MYR 85 per night
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: MYR 230.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a smoke detector, a security system and window guards
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

Pool access available from 7:00 AM to 7:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Four Seasons Kuala Lumpur
Four Seasons Kuala Lumpur
Four Seasons Hotel Kuala Lumpur Hotel
Four Seasons Hotel Kuala Lumpur Kuala Lumpur
Four Seasons Hotel Kuala Lumpur Hotel Kuala Lumpur

Frequently asked questions

Overall score and ratings

4.6

Wonderful

Rating 5 - Excellent. 186 out of 244 reviews
5 - Excellent 76%
Rating 4 - Good. 38 out of 244 reviews
4 - Good 16%
Rating 3 - Okay. 13 out of 244 reviews
3 - Okay 5%
Rating 2 - Poor. 4 out of 244 reviews
2 - Poor 2%
Rating 1 - Terrible. 3 out of 244 reviews
1 - Terrible 1%

4.6/5

Cleanliness

4.7/5

Staff & service

4.8/5

Amenities

4.6/5

Property conditions & facilities

4.5/5

Eco-friendliness

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous property! And the staff were all so professional yet welcoming! From the doorman to check in, to the team at Curate for breakfast. It was lovely really. It was a short stay this time and we will love to be back!
Stayed 1 night in Jul 2022

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Four Seasons KL is a fantastic property with a friendly and helpful staff in a terrific location in Kuala Lumpurโ€™s City Center neighborhood. The room was immaculately clean, and the furnishings and amenities were opulent. My only gripe was that the in-room iPad kept getting frozen. This device allows guests to place room service orders & directly communicate to the hotelโ€™s staff. One phone call to guest service and the issue was swiftly resolved, but since this device was so useful to me, I was disappointed that it was so unreliable. Other than that, the hotel is absolutely incredible. The location is unbeatable (next to the Petronas Towers, KLCC Suria Mall). I highly recommended this property to anyone looking for a luxurious stay in KL!
Stayed 4 nights in Jul 2022

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The first day I check in the hotel the staff are very very helpful and courtesy (specially the supervisor shui Lee ) . The coffee house waitress (canโ€™t remember her name ) she is very very good customer services. Overall the staff are very excellent services . The food 5 stars
Stayed 2 nights in Jun 2022

2/5 Poor

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
Disappointing stay at Four Season KL
The fridge wasnโ€™t cold, as the rubber seal was coming off. The iPad in the room wasnโ€™t charging. The water pipe for the shower makes a banging noise when itโ€™s on. Executive lounge was closed, should have let the customers know prior to booking. Couldnโ€™t access to any club facility and had to eat with every guests. Found broken glass on the bathroom floor. The trap door under the bath couldnโ€™t close.
Stayed 3 nights in May 2022

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were extremely polite and professional. There was nothing they could not assist with during our 10 day stay at the Four Seasons. The hotel is conveniently located within walking distance of many fine restaurants and shops. Will definitely return.
Stayed 1 night in Apr 2022