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Ibis Kuala Lumpur City Centre Hotel

Photo gallery for Ibis Kuala Lumpur City Centre Hotel

Exterior
2 outdoor pools, open 7:00 AM to 10:00 PM, pool loungers
Property amenity
Hypo-allergenic bedding, minibar, in-room safe, desk
Café

Overview of Ibis Kuala Lumpur City Centre Hotel

Ibis Kuala Lumpur City Centre Hotel

4.0 star property

8.4/10 Very good

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Restaurant
  • Gym
Map
32 Jalan Yap Kwan Seng, Golden Triangle, Kuala Lumpur, 50450

Guests rated this location 8.6/10 - Excellent

Explore the area

  • Popular LocationPetronas Twin Towers11 min walk
  • Popular LocationSuria KLCC Shopping Centre12 min walk
  • Popular LocationKLCC Park13 min walk
  • AirportKuala Lumpur (KUL-Kuala Lumpur Intl.)53 min drive

Room options

About this area

Kuala Lumpur

Near a metro station, Ibis Kuala Lumpur City Centre Hotel is in Kuala Lumpur City Centre, a neighbourhood in Kuala Lumpur with good shopping. Kuala Lumpur Tower and Merdeka Square are notable landmarks, and travellers looking to shop may want to visit Suria KLCC Shopping Centre and Pavilion Kuala Lumpur. Check out an event or a game at Bukit Jalil National Stadium, and consider making time for Berjaya Times Square, a top attraction not to be missed. Spend some time exploring the area's activities, including outlet shopping. Guests appreciate the hotel's central location.

What's nearby

  • Petronas Twin Towers - 11 min walk
  • Suria KLCC Shopping Centre - 12 min walk
  • KLCC Park - 13 min walk
  • Kuala Lumpur Convention Centre - 15 min walk
  • Technology University of Malaysia - 2 min drive

Getting around

  • Kuala Lumpur Masjid Jamek Station - 4 min drive
  • Ampang Park Station - 10 min walk
  • Kuala Lumpur International Airport (KUL) - 53 min drive

Restaurants

  • Kampung Kitchen Restaurant - 1 min walk
  • Stadium Negara Restaurant - 3 min walk
  • Sassorosso Italian Restaurant and Wine Retailer - 3 min walk
  • House of Patin - 4 min walk
  • The 19th Suzuki Hanten - 4 min walk

About this property

Ibis Kuala Lumpur City Centre Hotel

4-star hotel located in Kuala Lumpur City Centre
Located close to Petronas Twin Towers and Suria KLCC Shopping Centre, Ibis Kuala Lumpur City Centre Hotel provides dry cleaning/laundry services, a bar and a 24-hour fitness centre. The on-site buffet restaurant, Kampung Kitchen, features local and international cuisine. Stay connected with free in-room WiFi, and guests can find other amenities, such as a conference centre.
Additional perks include:
  • 2 outdoor pools and a children's pool, with sunloungers
  • Free self-parking
  • Buffet breakfast (surcharge), express check-out and concierge services
  • Luggage storage, a 24-hour front desk and a water dispenser
  • Guest reviews say good things about the central location
Room features
All 684 rooms offer comforts such as laptop-compatible safes and laptop-friendly workspaces, in addition to thoughtful touches such as free WiFi and air conditioning. Guests reviews give good marks for the spacious rooms at the property.
Other amenities include:
  • Hypo-allergenic bedding and free cots/infant beds
  • Bathrooms with rainfall showers and free toiletries
  • 40-inch LED TVs with premium channels
  • Coffee/tea makers, daily housekeeping and electrical adapters/chargers

Languages

Chinese (Mandarin), English, Malay

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of Safe & Clean (Malaysia)
Follows the standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Social distancing

Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
Individually wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: MYR 30 for adults and MYR 21 for children
  • 1 restaurant
  • 1 bar

Restaurants on site

  • Kampung Kitchen
  • Skyview Bar
  • Petite Paris Cafe

Things to do

  • 24-hour fitness centre
  • 2 outdoor pools
  • Children's pool

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Free cots/infant beds
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Lift
  • Water dispenser

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Business services

  • Conference centre
  • Meeting rooms - 7

Outdoors

  • Pool sunloungers

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (selected rooms)
  • Lift
  • Grab bar near toilet
  • In-room accessibility
  • Low-height worktop and sink
  • Raised toilet seat
  • Roll-in shower (selected rooms)
  • Well-lit path to entrance
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 40-inch LED TV
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Electrical adapters/chargers
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone
  • Slippers
  • Soundproofing

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for MYR 100.0 per night.
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property from 1 January 2023. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately MYR 30 for adults and from MYR 21 for children
  • Rollaway bed fee: MYR 100.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

Pool access available from 7:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transport to and from this property

Property is also known as

Ibis Kuala Lumpur City Centre
Ibis Kuala Lumpur City Centre
Ibis Kuala Lumpur City Centre Hotel Hotel
Ibis Kuala Lumpur City Centre Hotel Kuala Lumpur
Ibis Kuala Lumpur City Centre Hotel Hotel Kuala Lumpur

Frequently asked questions

Does Ibis Kuala Lumpur City Centre Hotel have a pool?

Yes, this property has 2 outdoor pools and a children's pool. Pool access is from 7:00 AM to 10:00 PM.

How much does it cost to stay at ?

As of 21 Mar 2023, prices found for a 1-night stay for 2 adults at on 26 Mar 2023 start from RM 166.31, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Ibis Kuala Lumpur City Centre Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Ibis Kuala Lumpur City Centre Hotel?

Self-parking is free at this property.

What time is check-in at Ibis Kuala Lumpur City Centre Hotel?

Check-in is from 3:00 PM - midnight. Late check-in is available during limited hours.

What time is check-out at Ibis Kuala Lumpur City Centre Hotel?

Checkout is at noon.

Where is Ibis Kuala Lumpur City Centre Hotel located?

Located in Kuala Lumpur City Centre, this hotel is within a 15-minute walk of Petronas Twin Towers, Suria KLCC Shopping Centre and KLCC Park. Kuala Lumpur Convention Centre and Pavilion Kuala Lumpur are also within 1 mi (2 km). Ampang Park Station is 10 minutes by foot and KLCC Station is 12 minutes.

Can I cancel my reservation for free at Ibis Kuala Lumpur City Centre Hotel and receive a full refund?

Yes, Ibis Kuala Lumpur City Centre Hotel offers free cancellation on select room rates, because flexibility matters! Please refer to Ibis Kuala Lumpur City Centre Hotel cancellation policy on our site for more details about any exclusions or requirements.

Reviews

8.4

Very good

Rating 10 - Excellent. 286 out of 577 reviews" "
" "10 - Excellent 50%
Rating 8 - Good. 199 out of 577 reviews" "
" "8 - Good 34%
Rating 6 - Okay. 54 out of 577 reviews" "
" "6 - Okay 9%
Rating 4 - Poor. 24 out of 577 reviews" "
" "4 - Poor 4%
Rating 2 - Terrible. 14 out of 577 reviews" "
" "2 - Terrible 2%

8.7/10

Cleanliness

8.5/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

7.9/10

Eco-friendliness

Reviews

10/10 Excellent

Nazrul Amri

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time at this hotel. Very close to shopping and dining. Was happy to be able to check in early. However not much parking space available if you drive. Overall it was a great experience.
Stayed 2 nights in Mar 2023

10/10 Excellent

Massimiliano, Ocoee

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel
Stayed 3 nights in Mar 2023

4/10 Poor

Mark

Travelled with family, Travelled with group
Liked: Amenities
Disliked: Staff & service
Fairly convenient location to walk to klcc , building site over the road now blocking view of tower , and building next door blocks pavement We put credit card deposit of rm1000 for us to be able to charge to rooms and twice had to pay cash in bar as they were not allowed to charge to room - when we asked for duty manager - they never bothered to show up . Rooms were cleaned very late in day for two of our rooms and every day we struggled to get either towels, tea , or toilet paper replenished resulting in needing to call housekeeping . Best of luck as they don’t answer and you need to go join the shambolic queue with permitted queue jumping at reception Seemed to be a lot of people complaining. At the front desk Need to up the service levels and staffing to get this resolved if you have a large vehicle be aware the parking access between levels is very very tight at upper levels with cars blocking the turn by not parking within the bay - two or three point turns needed to get to level 4/5 and 6 We didn’t take the highly priced breakfast option and didn’t eat in the hotel so can’t comment on that side Drinks are top priced and better options outside the hotel
Stayed 8 nights in Mar 2023

10/10 Excellent

Nurul

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staffs were friendly and kind. But my next room is kinda loud with the kids as the room is not soundproof. Overall it's nice.
Stayed 1 night in Feb 2023

8/10 Good

Tilak

Stayed 1 night in Jan 2023

8/10 Good

Jan Paula Ciocon

Travelled with family
Liked: Cleanliness, amenities
The property was near Petronas
Stayed 4 nights in Jan 2023

10/10 Excellent

Kevin, Peterborough

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to Petronas Towers. Loved the roof pool, lobby area was unique. Helpful staff.

8/10 Good

Yiu Nang

Liked: Cleanliness

4/10 Poor

Luz

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
No internet service. Very poor conection

8/10 Good

chin hui

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Limited parking