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Ibis Kuala Lumpur City Centre Hotel

Photo gallery for Ibis Kuala Lumpur City Centre Hotel

Primary image
Hypo-allergenic bedding, minibar, in-room safe, desk
Hypo-allergenic bedding, minibar, in-room safe, desk
View from room
Hypo-allergenic bedding, minibar, in-room safe, desk

Overview of Ibis Kuala Lumpur City Centre Hotel

Ibis Kuala Lumpur City Centre Hotel

4.0 star property

4.3/5 Excellent

Guests rated this property 4.4/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided
  • Personal protective equipment
Map
32 Jalan Yap Kwan Seng, Golden Triangle, Kuala Lumpur, 50450

Explore the area

  • Popular LocationPetronas Twin Towers11 min walk
  • Popular LocationSuria KLCC Shopping Centre12 min walk
  • Popular LocationKLCC Park13 min walk
  • AirportKuala Lumpur (KUL-Kuala Lumpur Intl.)51 min drive

Choose dates to view prices

About this area

Kuala Lumpur

Near a metro station, Ibis Kuala Lumpur City Centre Hotel is in Kuala Lumpur City Centre, a neighbourhood in Kuala Lumpur with good shopping. Kuala Lumpur Tower and Merdeka Square are notable landmarks, and travellers looking to shop may want to visit Suria KLCC Shopping Centre and Pavilion Kuala Lumpur. Looking to enjoy an event or a game while in town? See what's happening at Bukit Jalil National Stadium or Axiata Arena. Spend some time exploring the area's activities, including outlet shopping. Guests appreciate the hotel's central location.
Visit our Kuala Lumpur travel guideOpens in a new window
Map

What's nearby

  • Petronas Twin Towers - 11 min walk
  • Suria KLCC Shopping Centre - 12 min walk
  • KLCC Park - 13 min walk
  • Kuala Lumpur Convention Centre - 17 min walk
  • Royal Thai Embassy - 19 min walk

Getting around

  • Kuala Lumpur Titiwangsa Station - 3 min drive
  • Ampang Park Station - 10 min walk
  • Kuala Lumpur International Airport (KUL) - 51 min drive

About this property

Ibis Kuala Lumpur City Centre Hotel

4-star Kuala Lumpur hotel in Kuala Lumpur City Centre, near Petronas Twin Towers
Along with 2 outdoor pools, this smoke-free hotel has a restaurant and a 24-hour fitness centre. Free WiFi in public areas, free self parking and a free shopping centre shuttle are also provided. Other amenities include a snack bar/deli, a conference centre and a children's pool.
Ibis Kuala Lumpur City Centre Hotel offers 684 air-conditioned accommodations with minibars and laptop-compatible safes. 40-inch LED televisions come with premium satellite channels. Bathrooms include a shower with a rainfall showerhead, slippers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a 24-hour fitness centre.

Languages

Chinese (Mandarin), English, Malay

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60ยฐC or hotter
Follows the regional cleaning and disinfection practices of Safe & Clean (Malaysia)
Follows the standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Social distancing

Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
Individually wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available
  • Free shopping centre shuttle

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AMโ€“10:30 AM: MYR 30 for adults and MYR 15 for children
  • 1 restaurant

Restaurants on site

  • Kampung Kitchen
  • Skyview Bar
  • Petite Paris Cafe

Things to do

  • 24-hour fitness centre
  • 2 outdoor pools
  • Children's pool

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Free cots/infant beds
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Lift
  • Water dispenser

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Business services

  • Conference centre
  • Meeting rooms - 7

Outdoors

  • Pool sunloungers

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Grab bar near toilet
  • In-room accessibility
  • Low-height worktop and sink
  • Raised toilet seat
  • Roll-in shower (select rooms)
  • Well-lit path to entrance
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 40-inch LED TV
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Electrical adapters/chargers
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone
  • Slippers
  • Soundproofing

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Kuala Lumpur
Kuala Lumpur
Kuala Lumpur City Centre
Kuala Lumpur City Centre
Hotel
Hotel
Air conditioned
Air conditioned
Guest rating 4+
Guest rating 4+
Family-friendly
Family-friendly
4 star
4 star

Policies

Check-in

Check-in from 3:00 PM - midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Express checkout

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for MYR 100.0 per night.
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property from 1 January 2023. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: MYR 30 for adults and MYR 15 for children (approximately)
  • Rollaway bed fee: MYR 100.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

Pool access available from 7:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transport to and from this property

Property is also known as

Ibis Kuala Lumpur City Centre
Ibis Kuala Lumpur City Centre
Ibis Kuala Lumpur City Centre Hotel Hotel
Ibis Kuala Lumpur City Centre Hotel Kuala Lumpur
Ibis Kuala Lumpur City Centre Hotel Hotel Kuala Lumpur

Frequently asked questions

Overall score and ratings

4.3

Excellent

Rating 5 - Excellent. 259 out of 513 reviews
5 - Excellent 50%
Rating 4 - Good. 178 out of 513 reviews
4 - Good 35%
Rating 3 - Okay. 47 out of 513 reviews
3 - Okay 9%
Rating 2 - Poor. 20 out of 513 reviews
2 - Poor 4%
Rating 1 - Terrible. 9 out of 513 reviews
1 - Terrible 2%

4.4/5

Cleanliness

4.3/5

Staff & service

4.2/5

Amenities

4.4/5

Property conditions & facilities

4.1/5

Eco-friendliness
Write a review

4/5 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast variety and quality needs improvement.
Stayed 3 nights in Aug 2022

3/5 Okay

Travelled with partner
Rooms are well-maintained, good TV selection. Staff service acceptable. Parking was a nightmare especially on Saturday. Breakfast buffet was not topped up on Saturday, so not much food left after 8.30am. No alternative food choices around the hotel area, need to drive out.
Stayed 3 nights in Jul 2022

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I will absolutely stay at Ibis KL again! I had initially booked another hotel and had a horrible experience and needed to leave immediately (long story but I was scammed). I booked here and asked for an early check in as I had nowhere to go. The host at the front desk could not have been better- he asked no questions and did not hesitate to put me in a room immediately. My room was clean, comfortable, with strong wifi and beautiful views. I could not be happier with my experience and look forward to my next visit!
Stayed 2 nights in Jul 2022

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 3 nights in Jul 2022

3/5 Okay

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
walkable distance to klcc.
Stayed 3 nights in Jun 2022