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Check-in/check-out desk
Outdoor pool
Outdoor pool
Outdoor pool
In-room safe, desk, blackout curtains, free cots/infant beds

Guest reviews

3.7/5 Good
988 reviews
Guests rated this property 3.6/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Spa
  • Restaurant
  • Gym

Map

Explore the area

Popular LocationPavilion Kuala Lumpur4 min walk
Popular LocationKuala Lumpur Convention Centre6 min walk
Popular LocationKLCC Park9 min walk
AirportKuala Lumpur (KUL-Kuala Lumpur Intl.)45 min drive

Choose dates to view prices

  • Junior Suite

    Room amenities

    • 56 sq m
    • Sleeps 4
    More detailsJunior Suite
  • Deluxe Room

    Room amenities

    • 28 sq m
    • Sleeps 3
    More detailsDeluxe Room
  • Deluxe Room

    Room amenities

    • 28 sq m
    • Sleeps 3
    More detailsDeluxe Room

The price per-night is based on the lowest price found within the past 24 hours for the next 30 nights. All prices exclude taxes and fees and are based on a 1-night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.

About this area

Kuala Lumpur

In the business district, Novotel Kuala Lumpur City Centre is in Kuala Lumpur's Kuala Lumpur City Centre neighbourhood, a walkable area with good shopping. Kuala Lumpur Tower and Petronas Twin Towers are notable landmarks, and travellers looking to shop may want to visit Pavilion Kuala Lumpur and Petaling Street. Looking to enjoy an event or a match while in town? See what's going on at Bukit Jalil National Stadium. Spend some time exploring the area's activities, including golfing.

Visit our Kuala Lumpur travel guide
Map
Popular Location

What's nearby

  • Pavilion Kuala Lumpur - 4 min walk
  • Kuala Lumpur Convention Centre - 6 min walk
  • KLCC Park - 9 min walk
  • Suria KLCC Shopping Centre - 10 min walk
  • Jalan Alor - 11 min walk

Getting around

  • Kuala Lumpur Masjid Jamek Station - 3 min drive
  • Raja Chulan Station - 5 min walk
  • Kuala Lumpur (KUL-Kuala Lumpur Intl.) - 45 min drive

Restaurants

  • Where to eat
  • The Square – Restaurant offering international cuisine. Serves breakfast, lunch and dinner daily.
  • Gourmet Bar – Bar offering local and international cuisine. Serves light fare daily.
  • Food Exchange – Restaurant offering local and international cuisine. Serves breakfast, brunch, lunch, dinner and light fare daily.

About this property

Novotel Kuala Lumpur City Centre

4-star Kuala Lumpur hotel in Kuala Lumpur City Centre, walk to Pavilion Kuala Lumpur
Along with a full-service spa, this smoke-free hotel has a restaurant and an outdoor pool. WiFi in public areas is free. Other amenities include a health club, a bar/lounge and self parking. All 302 rooms offer free WiFi, 24-hour room service and TVs with satellite channels. Free bottled water, hairdryers and safes are among the other amenities that guests will find.
Novotel Kuala Lumpur City Centre offers 302 forms of accommodation with a safe and complimentary bottles of water. Televisions come with satellite channels. Bathrooms include a combined bath/shower unit, bidets and hairdryers.

This Kuala Lumpur hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking: MYR 5 per stay
  • Limited parking spaces
  • Return airport shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM–10:30 AM on weekdays and 6:30 AM–11:00 AM on weekends: MYR 42.40 per person
  • 1 restaurant
  • 1 bar
  • 24-hour room service

Things to do

  • Children's pool
  • Full-service spa
  • Health club
  • Outdoor pool

Family friendly

  • Children's pool
  • Dry-cleaning service
  • Free cots/infant beds
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra beds (surcharge)

Conveniences

  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Porter
  • Tour/ticket assistance
  • Turndown service

Languages spoken

  • English
  • Malay

Business services

  • 6 meeting rooms
  • Business centre
  • Computer station

Spa

  • 7 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Couples treatment room(s)
  • Facials
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - sports
  • Massage - swedish
  • Massage/treatment rooms
  • Reflexology
  • Spa open daily
  • Hot tub

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • In-room accessibility
  • Well-lit path to entrance
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Smoke-free property
  • TV in reception

Room amenities

Bedroom

  • Climate control (air conditioning)
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Free extra futon mattress
  • Linens
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bidet
  • Hairdryer
  • Shower/bathtub combination
  • Towels

Entertainment

  • Satellite channels
  • TV

Food and drink

  • Free bottled water

More

  • Connecting rooms available
  • Desk
  • Phone
  • Restaurant dining guide
  • Safe
  • Turndown service

Policies

Check-in

Check-in between 2 PM and 2 PM
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for MYR 116.6 per night.
Free cots (infant beds)

Payment types at the property

American ExpressDiners ClubJCB InternationalMastercardVisa

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: MYR 500 per night

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: MYR 42.40 per person (approximately)
  • Self-parking fee: MYR 5 per stay (in/out privileges)
  • Rollaway bed fee: MYR 116.6 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    Safety features at this property include a fire extinguisher, a smoke detector and a security system.
  • This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Disinfectant is used to clean the property.
  • Personal protective equipment, including masks, will be available to guests.
  • Contactless check-out is available.
  • Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.
  • Each guestroom is kept vacant for a minimum of 48 hours between bookings.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Frequently asked questions

Can I cancel my reservation for free at Novotel Kuala Lumpur City Centre and receive a full refund?
Yes, Novotel Kuala Lumpur City Centre offers free cancellation on select room rates, because flexibility matters! Please refer to Novotel Kuala Lumpur City Centre cancellation policy on our site for more details about any exclusions or requirements.
Does Novotel Kuala Lumpur City Centre have a pool?
Yes, this property has an outdoor pool and a children's pool.
Is Novotel Kuala Lumpur City Centre pet-friendly?
No, pets are not allowed at this property.
How much is parking at this property?
Self-parking is available for MYR 5 per stay. Limited spots are available.
What time is check-in at Novotel Kuala Lumpur City Centre?
Check-in is from 2 PM to 2 PM.
What time is check-out at this property?
Checkout is at noon.
Does Novotel Kuala Lumpur City Centre provide a shuttle to the airport?
Yes, there's an airport shuttle.
Where is this property located?
Located in Kuala Lumpur City Centre, this spa hotel is within a 15-minute walk of Pavilion Kuala Lumpur and Petronas Twin Towers. Kuala Lumpur Tower and Petaling Street are also within 2 mi (3 km). Raja Chulan Station is 5 minutes by foot and Bukit Bintang Station is 9 minutes.

Guest reviews

Overall score and ratings for Novotel Kuala Lumpur City Centre

3.7
5 - Excellent
200
4 - Good
433
3 - Okay
226
2 - Mediocre
89
1 - Poor
40
3.6
Cleanliness
3.8
Service and Staff
3.5
Amenities
3.4
Property condition

1/5

  • Disliked: Staff & service, amenities, property conditions & facilities

My expectations to stay at Novotel which claimed to be one of the most popular hotel brand in the world was start deteriorated after checked in. Non of the facilities are available except stay at room. Daily breakfast was in fact a simple pack meal. No choices is given. All these should be highlighted clearly during booking. No worth paying the amount for this stay quality. Pls treat your customer better although during the RMCO.

Stayed 3 nights in Jun 2020

4/5 Good

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Jan 2020

2/5

  • Liked: Staff & service, property conditions & facilities
  • Disliked: Room comfort
businesses trip

noises fron elevators.cannot sleeping.

Stayed 3 nights in Jan 2020

4/5 Good

  • Liked: Cleanliness, staff & service, property conditions & facilities

The newly renovated room is nice and cosy. Only area of improvement is wifi, not strong enough and tend to be intermittent. Will definitely come back with family soon!!

Stayed 2 nights in Jan 2020

4/5 Good

  • Liked: Cleanliness, staff & service

Hotel was under renovation. Not much facilities open. The staff are very friendly and helpful. Overall satified.

Stayed 5 nights in Dec 2019
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