- Disliked: Staff & service, amenities, property conditions & facilities
My expectations to stay at Novotel which claimed to be one of the most popular hotel brand in the world was start deteriorated after checked in. Non of the facilities are available except stay at room. Daily breakfast was in fact a simple pack meal. No choices is given. All these should be highlighted clearly during booking. No worth paying the amount for this stay quality. Pls treat your customer better although during the RMCO.