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Novotel Kuala Lumpur City Centre

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Primary image
Outdoor pool
Outdoor pool
Outdoor pool
In-room safe, desk, blackout curtains, free cots/infant beds

Overview of Novotel Kuala Lumpur City Centre

UNESCO Sustainable Travel Pledge

Novotel Kuala Lumpur City Centre

4.0 star property

3.7/5 Good

Guests rated this property 3.7/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Spa
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • 48-hour vacancy between guest room stays
  • Hand sanitiser provided
  • Personal protective equipment
Map
2 Jalan Kia Peng, Kuala Lumpur, 50450

Explore the area

  • Popular LocationPavilion Kuala Lumpur4 min walk
  • Popular LocationKLCC Park9 min walk
  • Popular LocationPetronas Twin Towers13 min walk
  • AirportKuala Lumpur (KUL-Kuala Lumpur Intl.)45 min drive

Choose dates to view prices

About this area

Kuala Lumpur

Near a metro station, Novotel Kuala Lumpur City Centre is in Kuala Lumpur City Centre, a walkable area in Kuala Lumpur with good shopping. Kuala Lumpur Tower and Merdeka Square are notable landmarks, and travellers looking to shop may want to visit Pavilion Kuala Lumpur and Petaling Street. Looking to enjoy an event or a match while in town? See what's going on at Bukit Jalil National Stadium. Spend some time exploring the area's activities, including golfing.
Visit our Kuala Lumpur travel guideOpens in a new window
Map

What's nearby

  • Pavilion Kuala Lumpur - 4 min walk
  • Kuala Lumpur Convention Centre - 6 min walk
  • Suria KLCC Shopping Centre - 9 min walk
  • KLCC Park - 9 min walk
  • Petronas Twin Towers - 13 min walk

Getting around

  • Kuala Lumpur Masjid Jamek Station - 3 min drive
  • Raja Chulan Station - 5 min walk
  • Kuala Lumpur International Airport (KUL) - 45 min drive

About this property

Novotel Kuala Lumpur City Centre

Eco-friendly Kuala Lumpur hotel in Kuala Lumpur City Centre, walk to Pavilion Kuala Lumpur
Along with a full-service spa, this smoke-free hotel has an outdoor pool and a health club. WiFi in public areas is free. Other amenities include a bar/lounge, massage/treatment rooms and 24-hour room service.
Novotel Kuala Lumpur City Centre offers 302 accommodations with a safe and complimentary bottles of water. Televisions come with satellite channels. Bathrooms include dressing gowns, bidets, complimentary toiletries and hairdryers.

This Kuala Lumpur hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. A nightly turndown service is provided and housekeeping is offered on a daily basis.

An outdoor pool and a children's pool are on site. Other recreational amenities include a health club.
The Zen Spa has 7 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a spa tub.

The spa is open daily.

Awards and affiliations

This property has signed the UNESCO Sustainable Travel Pledge.

Languages

English, Malay

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Follows the regional cleaning and disinfection practices of Safe & Clean (Malaysia)
Follows the standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks available
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (MYR 5 per stay; includes in/out privileges)
  • Limited on-site parking
  • Wheelchair-accessible parking available
  • 24-hour return airport shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee 6:30 AMโ€“10:30 AM on weekdays and 6:30 AMโ€“11:00 AM on weekends: MYR 104.44 per person
  • 1 bar
  • 24-hour room service

Restaurants on site

  • The Square
  • Gourmet Bar
  • Food Exchange

Things to do

  • Children's pool
  • Fitness centre
  • Full-service spa
  • Outdoor pool

Family friendly

  • Children's pool
  • Free cots/infant beds
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra beds (surcharge)

Conveniences

  • Ballroom
  • Banquet hall
  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Porter
  • Tour/ticket assistance
  • Turndown service

Business services

  • Business centre
  • Computer station
  • Meeting rooms - 6

Spa

  • 7 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Couples treatment room(s)
  • Facials
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - sports
  • Massage - Swedish
  • Massage/treatment rooms
  • Reflexology
  • Spa open daily
  • Hot tub

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Well-lit path to entrance
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Free extra-futon mattress
  • Rollaway/extra beds (surcharge)

Bathroom

  • Dressing gowns
  • Bidet
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 55-inch TV
  • Satellite channels

Food and drink

  • Free bottled water

More

  • Connecting rooms available
  • Desk
  • Phone
  • Restaurant dining guide
  • Safe
  • Turndown service

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Washer and dryer
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4 star
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Policies

Check-in

Check-in from 2 PM - anytime
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon
Express checkout

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for MYR 130.0 per night.
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: MYR 500 per night
  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property from 1 January 2023. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: MYR 104.44 per person (approximately)
  • Airport shuttle fee: MYR 210 per vehicle (one-way, maximum occupancy 3)
  • Airport shuttle fee per child: MYR 0 (one-way), (up to 18 years old)
  • Self-parking fee: MYR 5 per stay (in/out privileges)
  • Rollaway bed fee: MYR 130.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector and a security system
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

Pool access available from 7:00 AM to 7:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Novotel Hotel Kuala Lumpur City Centre
Novotel Kuala Lumpur City Centre
Accor Kuala Lumpur
Kuala Lumpur Novotel
Novotel Hydro Majestic Kuala Lumpur
Novotel Kl
Novotel Kuala Lumpur
Novotel Kuala Lumpur City Centre Hotel
Accor Kuala Lumpur
Novotel Kl
Novotel Hydro Majestic Kuala Lumpur
Kuala Lumpur Novotel
Novotel Kuala Lumpur City
Novotel Kuala Lumpur City Centre Hotel
Novotel Kuala Lumpur City Centre Kuala Lumpur
Novotel Kuala Lumpur City Centre Hotel Kuala Lumpur

Frequently asked questions

Overall score and ratings

3.7

Good

Rating 5 - Excellent. 212 out of 999 reviews
5 - Excellent 21%
Rating 4 - Good. 435 out of 999 reviews
4 - Good 44%
Rating 3 - Okay. 225 out of 999 reviews
3 - Okay 23%
Rating 2 - Poor. 87 out of 999 reviews
2 - Poor 9%
Rating 1 - Terrible. 40 out of 999 reviews
1 - Terrible 4%

3.7/5

Cleanliness

3.8/5

Staff & service

3.6/5

Amenities

3.4/5

Property conditions & facilities

4.1/5

Eco-friendliness
Write a review

4/5 Good

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
spacious restaurant for morning breakfast
Stayed 1 night in Jun 2022

5/5 Excellent

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A short walk to major shopping centre, Pavilion mall. Also 15 minutes along walkway to KLCC Petronas towers. Close to train station Chulan and Bukit Bintang. Rooms were spacious with great seating areas and renovated bathroom. Service is exceptional ! Will be great to stay here again !
Stayed 5 nights in Jun 2022

5/5 Excellent

Stayed 2 nights in May 2022

5/5 Excellent

Stayed 2 nights in Apr 2022

5/5 Excellent

Stayed 2 nights in Apr 2022