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M Resort & Hotel

Photo gallery for M Resort & Hotel

Exterior
Outdoor pool
Outdoor pool
Outdoor pool
In-room safe, desk, blackout curtains, soundproofing

Overview of M Resort & Hotel

M Resort & Hotel

5.0 star property

8.0/10 Very good

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant
Map
No. 1, Jalan KGPA, Bukit Kiara, Kuala Lumpur, 60000

Explore the area

  • Popular LocationPusat Sains Negara National Science Center4 min drive
  • Popular LocationThe Starling Mall6 min drive
  • Popular LocationUniversity of Malaya11 min drive
  • AirportKuala Lumpur (KUL-Kuala Lumpur Intl.)57 min drive

Room options

About this area

Kuala Lumpur

M Resort & Hotel is located in Bukit Kiara, a neighbourhood in Kuala Lumpur, and is near a metro station. Mid Valley Megamall and Pavilion Kuala Lumpur are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Berjaya Times Square. Travelling with kids? Consider KidZania and Perdana Botanical Gardens. Spend some time exploring the area's activities, including outlet shopping.

What's nearby

  • Pusat Sains Negara National Science Center - 4 min drive
  • The Starling Mall - 6 min drive
  • Menara Telekom - 7 min drive
  • University of Malaya - 11 min drive
  • 1 Utama - 16 min drive

Getting around

  • Taman Bahagia Station - 6 min drive
  • MRT Phileo Damansara - 11 min walk
  • Kuala Lumpur International Airport (KUL) - 57 min drive

Restaurants

  • Ee Chinese Cuisine - 10 min walk
  • Eyuzu Japanese Cuisine - 10 min walk
  • China Treasures - 3 min drive
  • 观音斋 - 3 min drive
  • Hong Seng - 3 min drive

About this property

M Resort & Hotel

5-star luxury resort located in Bukit Kiara
A return airport shuttle, a cafe and a garden are just a few of the amenities provided at M Resort & Hotel. Indulge in a manicure/pedicure, a facial and reflexology at M Spa, the on-site spa. Be sure to enjoy a meal at Fairway, the on-site restaurant. Stay connected with free in-room WiFi, with a speed of 25+ Mbps, and guests can find other amenities, such as a playground and a hair salon.
Other perks include:
  • An outdoor pool with a waterslide
  • Free self-parking, plus valet parking (surcharge)
  • A lift, a 24-hour front desk and luggage storage
  • Massage treatment rooms, a porter/bellboy and a front desk safe
Room features
All 385 rooms include comforts such as 24-hour room service and laptop-compatible safes, as well as perks such as free WiFi and desk chairs.
Extra conveniences in all rooms include:
  • Bidets, free toiletries and hairdryers
  • 50-inch LED TVs with cable channels
  • Daily housekeeping, desks and desk chairs

Languages

English

Cleaning and safety practices

Social distancing

Cashless transactions are available for all charges at the property

Safety measures

Personal protective equipment worn by staff
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Free in-room WiFi has a 2-device limit
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free secured, uncovered self-parking on site
  • Secured uncovered valet parking on site (MYR 30 per day)
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service

Restaurants on site

  • Fairway
  • Hive Bar & Lounge
  • HIve Bar & Lounge

Things to do

  • Fitness centre
  • Full-service spa
  • Outdoor pool
  • Playground
  • Sauna

Family friendly

  • Children's games
  • Free children's club
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Soundproofed rooms
  • Water slide

Conveniences

  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Porter
  • Wedding services

Business services

  • Conference space (53820 square feet)
  • Meeting rooms - 10

Outdoors

  • Garden
  • Outdoor entertainment area

Spa

  • 6 treatment rooms
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Detox wraps
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - Swedish
  • Massage - Thai
  • Massage/treatment rooms
  • Reflexology
  • Sauna
  • Spa open daily
  • Hot tub
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Doorbell and phone notification
  • Lift
  • Well-lit path to entrance

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Bidet
  • Free toiletries
  • Hairdryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste

Entertainment

  • 50-inch LED TV
  • TV channels

Food and drink

  • Free bottled water

More

  • Desk
  • Desk chair
  • In-room massage
  • Laptop-compatible safe
  • Restaurant dining guide
  • Slippers
  • Soundproofing

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Cash deposit: MYR 300 per accommodation, per night
  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property from 1 January 2023. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: MYR 212 per vehicle (one-way, maximum occupancy 212)
  • Valet parking fee: MYR 30 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a smoke detector
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

Pool access available from 7:00 AM to 7:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
Free in-room WiFi has a 2-device limit

Property is also known as

M Resort Hotel
M Resort & Hotel Resort
M Resort & Hotel Kuala Lumpur
M Resort & Hotel Resort Kuala Lumpur

Frequently asked questions

Does M Resort & Hotel have a pool?

Yes, this property has an outdoor pool. Pool access is from 7:00 AM to 7:00 PM.

How much does it cost to stay at ?

As of 7 Feb 2023, prices found for a 1-night stay for 2 adults at on 12 Feb 2023 start from RM 313.4, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is M Resort & Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at M Resort & Hotel?

Self-parking is free at this property.

What time is check-in at M Resort & Hotel?

Check-in is from 3:00 PM - midnight. Late check-in is available during limited hours.

What time is check-out at M Resort & Hotel?

Checkout is at noon.

Does M Resort & Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of MYR 212 per vehicle applies.

Where is M Resort & Hotel located?

This family-friendly Kuala Lumpur resort is located in Bukit Kiara, within 3 mi (5 km) of University Malaya Medical Centre, 3 Damansara and The Starling Mall. University of Malaya is 2.3 mi (3.6 km) away. MRT Phileo Damansara is 11 minutes by foot.

Reviews

8.0

Very good

Rating 10 - Excellent. 23 out of 45 reviews" "
" "10 - Excellent 51%
Rating 8 - Good. 10 out of 45 reviews" "
" "8 - Good 22%
Rating 6 - Okay. 5 out of 45 reviews" "
" "6 - Okay 11%
Rating 4 - Poor. 2 out of 45 reviews" "
" "4 - Poor 4%
Rating 2 - Terrible. 5 out of 45 reviews" "
" "2 - Terrible 11%

8.9/10

Cleanliness

7.9/10

Staff & service

8.4/10

Amenities

8.5/10

Property conditions & facilities

8.5/10

Eco-friendliness

Reviews

2/10 Terrible

Roshan, Sungai Buloh

Disliked: Staff & service
I have a terrible exprience while I was checking in via the Front Office. The Supervisior named Hamed was extreamly rude to me and threathen to reject my reservations when presented my driving license to him as proof of my identity. I has a bad exprience before as my identify was stolen via my NRIC and as of now Im cautious about providing my NRIC especially when its not really required for simple varification purposes. This employee seem to have an ego problem as even after he agreed to accept my valid driving licence for the check-in purpose, he then goes on to mention that he has the right and authority to reject and cancel my reservation as I didnt want to provide him with my NRIC. I found this attitude to be quite unbecoming and insulting. Overall, this hotel is very calculative and lackes customer service. Its also quiet pricey and not worth the money spent. Breakfast was also sub-par with extreamly limited option. Rooms were ok as its still very new however the TV enternainment was also inadequet where by its lack a good variety of channels for viewing. Will I recommed this hotel or return ? Definately a big big NO !
Stayed 1 night in Jan 2023

6/10 Okay

Sabariah

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Shower water is really slow even though already call for maintainers. Very bad cause we went down to pool toilet to have a shower. 👎
Stayed 2 nights in Jan 2023

10/10 Excellent

Mohd Shafiq

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
😁
Stayed 1 night in Jan 2023

6/10 Okay

low

Travelled with family
Liked: Cleanliness, staff & service
Not resort like
Stayed 1 night in Jan 2023

2/10 Terrible

Muhammad afiq

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very terrible hotel
Stayed 1 night in Jan 2023

10/10 Excellent

Chung Boon

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The environment are super chilling, suitable for anyone want to vacation here, especially staycation. The price are above average, if there are promotion for staycation, I believe the occupancy rate will be shooting high. Suggestion: To have more activities for staycation, couples, family.

10/10 Excellent

Nur Ezrin

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
I like golf view and pool
Stayed 1 night in Jan 2023

10/10 Excellent

Shuhei

Travelled with family
Liked: Cleanliness, staff & service, amenities
Clean and new. Kids friendly Hotel
Stayed 1 night in Dec 2022

10/10 Excellent

KimBee

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Cleanliness is superb. Breakfast with varieties 👍. Other than swimming pool should hv more activities

2/10 Terrible

Nadia

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Overall, do not recommend. Check in was supposed to be at 3pm and the check in line took HOURS!! The line was incredibly long and very slow moving. Staff were not friendly or helpful at all. You’re not allowed to check in before 3pm so be prepared to wait in line for at least 1 hour. We were lucky that our room was ready, there were others that we spoke to and saw/heard that they weren’t getting a room until nearly 6pm. Horrible system. Not a good start to your stay. The pool seating area was very very very limited. For a hotel with hundreds of occupancy, they only had about 50 /- lounge/pool chairs. Hotel is supposed to be exclusive but they definitely lowered their dress code at the pool and it cheapens the experience. Kids were running around the pool area without life guards for hotel staff stopping them and the steps to enter and exit the jacuzzi area is slippery steps tile with no gripping so these are all accidents waiting to happen. If anyone slipped, someone will sue for sure as it is a huge safety hazard. There were no security points/guest check in points to use the amenities. On a busy day, anybody could walk in and use the amenities and you do not have to swipe your card or show proof of room.