Greater London Hotels with Spa

"Clean room but some things need consideration- the wooden shutters on the windows do not close easily, the shower exterior needs a deep clean"

"The breakfast was great, and the room had everything advertised, but the coffee machine didn't work at all – which I reported to reception, and they didn't fix. The floor was carpeted and simply dirty. £300 for two nights with a view of Tower Bridge should have been in a nicer room. Such a high price doesn't reflect the standard of the room. The view is beautiful, but the rest (which is all on your end) needs work :D"

"Our room was very small - we walked into the bed, and had no where to store luggage except for under the bed. I would upgrade to a larger room here, or go to the nearby Brit Hotels."

"Clean and staff was good"

"Terrible noise from their pub below meant a bad nights sleep. Not what you want when in London for work. Get a high floor room to avoid the noise. "

"Room small and very old. Friendly staff. But this hotel is not like the pictures. Very old amenities. No where to sit in the lobby. Lounge is depressing but perhaps okay for a work call. Not coming back "

"The room was large and had a great view. The bed was comfortable and the shower was great! The location of this hotel is really perfect. I was so easy to get to many parts of the city either by walking or taking the Waterloo station which is a short walk from the hotel. "

"72070384203536 14/3---16/3We asked for 1 standardDouble You booked us anACCESSIBLE double the hotel was overbooked and could not move us We had an awful night in a terrible room . The next day the staff moved us . We need a refund for the first night"

"We booked a non refundable stay. Due to unforeseen circumstances we couldn’t stay, we contacted the hotel through the chat box on the booking twice, they didn’t respond, we then contacted hotels.com who after explaining to to them contacted the hotel who said they didn’t receive any message and under any circumstances it is non refundable. We were not looking for a refund, we were being polite and letting them know we were unable to come so they could use the room if required. I’ve never had an issue with the chat box before with replies, but this time? To deny they have received them when I have proof, like I said time and time again, we weren’t looking for a refund, just acknowledgment."