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Overview of InterContinental London - The O2

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2 indoor pools, open 6:30 AM to 10:00 PM, pool loungers
2 indoor pools, open 6:30 AM to 10:00 PM, pool loungers
2 indoor pools, open 6:30 AM to 10:00 PM, pool loungers
Premium bedding, minibar, in-room safe, desk

4.7/5 Exceptional

Guests rated this property 4.8/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Spa
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided

Explore the area

    Popular LocationO2 Arena3 min walk
    AirportLondon (LCY-London City)14 min drive
    Popular LocationExcel Exhibition Centre23 min drive
    Popular LocationTower Bridge30 min drive
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  • Superior Room, 1 King Bed

    4.7/5 guest room rating

    Room amenities

    • 28 sq m
    • City view
    • Sleeps 2
    • 1 King Bed
    More detailsSuperior Room, 1 King Bed
  • Deluxe Room, 2 Single Beds

    5/5 guest room rating

    Room amenities

    • 29 sq m
    • Sleeps 2
    • 2 Single Beds
    More detailsDeluxe Room, 2 Single Beds
  • Deluxe Suite, 1 King Bed

    4.7/5 guest room rating

    Room amenities

    • 42 sq m
    • City view
    • Sleeps 4
    • 1 King Bed
    More detailsDeluxe Suite, 1 King Bed
  • Intercontinental, Deluxe Room

    4.8/5 guest room rating

    Room amenities

    • 32 sq m
    • Sleeps 2
    • 1 Double Bed OR 1 King Bed
    More detailsIntercontinental, Deluxe Room
  • Superior Room, 2 Single Beds

    4.9/5 guest room rating

    Room amenities

    • 29 sq m
    • Sleeps 2
    • 2 Single Beds
    More detailsSuperior Room, 2 Single Beds
  • Suite, 1 King Bed

    Room amenities

    • 60 sq m
    • Sleeps 6
    • 1 King Bed
    More detailsSuite, 1 King Bed
  • Club Room, 1 King Bed (IC)

    5/5 guest room rating

    Room amenities

    • 32 sq m
    • City view
    • Sleeps 2
    • 1 King Bed
    More detailsClub Room, 1 King Bed (IC)
  • Superior Room

    4.7/5 guest room rating

    Room amenities

    • 26 sq m
    • Sleeps 2
    • 1 King Bed OR 2 Single Beds
    More detailsSuperior Room
  • Deluxe Room, 1 King Bed

    4.7/5 guest room rating

    Room amenities

    • 32 sq m
    • River view
    • Sleeps 2
    • 1 King Bed
    More detailsDeluxe Room, 1 King Bed
  • Intercontinental, Suite

    Room amenities

    • 60 sq m
    • Sleeps 4
    • 1 King Bed
    More detailsIntercontinental, Suite
  • Room, 1 King Bed, Accessible, Non Smoking (Roll-In Shower)

    Room amenities

    • 32 sq m
    • City view
    • Sleeps 2
    • 1 King Bed
    More detailsRoom, 1 King Bed, Accessible, Non Smoking (Roll-In Shower)
  • Presidential Penthouse

    Room amenities

    • 65 sq m
    • Sleeps 6
    • 2 Single Beds
    More detailsPresidential Penthouse

About this area

London

Located on the riverwalk, InterContinental London - The O2 is in Greenwich neighbourhood and is connected to a shopping centre. O2 Arena and Cutty Sark are cultural highlights, and some of the area's notable landmarks include Royal Observatory and Tower of London. Looking to enjoy an event or a match? See what's going on at London Stadium or Excel Exhibition Centre.
Visit our London travel guide
Popular Location

What's nearby

  • O2 Arena - 3 min walk
  • Excel Exhibition Centre - 23 min drive
  • Tower Bridge - 30 min drive
  • Tower of London - 36 min drive
  • The Shard - 37 min drive

Getting around

  • London Maze Hill Station - 4 min drive
  • North Greenwich Underground Station - 8 min walk
  • AirportLondon (LCY-London City) - 14 min drive

Restaurants

  • Where to eat
  • Market Brasserie – Restaurant offering local cuisine. Serves breakfast, brunch, lunch and dinner daily. Reservations required.
  • The Peninsula – Fine-dining restaurant offering British cuisine. Serves dinner on selected days. Reservations required.
  • Meridian Lounge – Bistro offering British cuisine. Serves breakfast, lunch and light fare daily. Reservations required. Kids' menu available.

About this property

InterContinental London - The O2

4-star luxury hotel connected to the convention centre in Greenwich
2 restaurants, 2 indoor pools and a full-service spa are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include 3 bars/lounges, a 24-hour fitness centre and 2 coffee shops/cafés. All 453 soundproofed rooms feature free WiFi and 24-hour room service. Comforts include premium bedding and pillow menus, and guests will also appreciate thoughtful touches such as bathrobes and slippers.
InterContinental London - The O2 offers 453 forms of air-conditioned accommodation with minibars and a safe. Beds feature premium bedding. A pillow menu is available. Televisions come with satellite channels and pay-per-view films. Bathrooms include a separate bath and shower with a rainfall showerhead, bathrobes, slippers and complimentary toiletries.

This London hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis.

2 indoor swimming pools are on site along with a sauna and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

InterContinental Spa has 8 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a spa tub and a steam room.

The spa is open daily. Children under 6 years old are not allowed in the spa without adult supervision.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows standard sanitisation guidelines of Clean Promise (IHG)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Hand sanitiser provided
Individually wrapped food options available for breakfast and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking: GBP 24 per day
  • Electric car charging station
  • Parking height restrictions apply

Food and drink

  • English breakfast available for a fee weekends 7:30 AM–11:30 AM: GBP 25-30 per person
  • 2 restaurants and 2 coffee shops
  • 3 bars/lounges
  • 24-hour room service
  • Coffee/tea in a common area

Things to do

  • 24-hour fitness centre
  • 2 indoor pools
  • Full-service spa
  • Hiking/biking trails
  • Sauna
  • Steam room

Family friendly

  • 2 indoor pools
  • Dry cleaning service
  • Free cots/infant beds
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Ballroom
  • Lift
  • Newspapers in reception

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • Afrikaans
  • Bulgarian
  • Chinese
  • English
  • French
  • German
  • Hungarian
  • Italian
  • Lithuanian
  • Portuguese
  • Russian
  • Spanish

Business services

  • 20 meeting rooms
  • Business centre
  • Computer station
  • Conference centre (16146 square feet of space)

Outdoors

  • Pool sunloungers
  • Terrace

Spa

  • 8 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - swedish
  • Massage/treatment rooms
  • Sauna
  • Spa open daily
  • Hot tub
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • In-room accessibility
  • Low-height worktop and sink
  • Roll-in shower
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Free cots/infant beds
  • Heating
  • Linens
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hairdryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Towels

Entertainment

  • 42-inch TV
  • Films for purchase
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Desk
  • Free newspapers
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Slippers
  • Soundproofing
  • Turndown service

See similar properties

Policies

Check-in

Check-in from 3 PM - midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

This property is closed from 25 March 2020 to 1 October 2020 (dates subject to change).

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding
Free cots (infant beds)

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Breakfast fee: between GBP 25 and GBP 30 per person (approximately)
  • Self-parking fee: GBP 24 per day
  • Late check-out fee: GBP 20 (subject to availability)
  • A facilities fee includes use of: sauna; spa tub; spa; swimming pool; fitness facilities

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit

We should mention

Pool access available from 6:30 AM to 10:00 PM
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding
Parking height restrictions apply
Children under 6 years old are not allowed in the spa without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQIA friendly)

Property is also known as

Intercontinental London O2 Hotel
Intercontinental O2 Hotel
Intercontinental London O2
Intercontinental O2
Intercontinental London - The O2 England
Intercontinental London The O2
InterContinental London - The O2 Hotel
InterContinental London - The O2 London
InterContinental London - The O2 Hotel London

Frequently asked questions

Can I cancel my reservation for free at InterContinental London - The O2 and receive a full refund?
Yes, InterContinental London - The O2 offers free cancellation on select room rates, because flexibility matters! Please refer to InterContinental London - The O2 cancellation policy on our site for more details about any exclusions or requirements.
Does InterContinental London - The O2 have a pool?
Yes, this property has 2 Indoor pools. Pool access is from 6:30 AM to 10:00 PM.
Is InterContinental London - The O2 pet-friendly?
No, only service animals are welcome at the property.
How much is parking at InterContinental London - The O2?
Self-parking is available for GBP 24 per day.
What time is check-in at InterContinental London - The O2?
Check-in is from 3 PM - midnight. Late check-in is available during limited hours.
What time is check-out at InterContinental London - The O2?
Checkout is at noon. Late checkout is available for GBP 20 (subject to availability).
Where is InterContinental London - The O2 located?
Located in Greenwich, this luxury hotel is 0.2 mi (0.3 km) from O2 Arena, and within 3 mi (5 km) of Cutty Sark and Royal Observatory. London Stadium and Excel Exhibition Centre are also within 6 mi (10 km). North Greenwich Underground Station is 8 minutes by foot.
4.7
Exceptional
5 - Excellent
866
4 - Good
193
3 - Okay
35
2 - Poor
12
1 - Terrible
12

4.8/5

Cleanliness

4.7/5

Staff & service

4.7/5

Amenities

4.8/5

Property conditions & facilities

4/5 Good

Travelled with family and small children
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice space. Quality breakfast. Friendly staffs. Perfect location.
Stayed 1 night in Oct 2020

4/5 Good

Travelled with group
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms and bathroom are spacious and very clean. The beds are very comfortable and hotel location is within reach of variety of eating places. Breakfast was very good 👍. Would definitely book to stay again and recommend a family or friend.
Stayed 2 nights in Oct 2020

4/5 Good

Travelled with group
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service and the stay was memorable
Stayed 1 night in Oct 2020

5/5 Excellent

Travelled with group
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were friendly and accommodating. My time spent at the hotel was worth it. It is very modern and a nice place for staying alone or with someone
Stayed 1 night in Oct 2020

3/5 Okay

Travelled with partner
Happy face iconLiked: Cleanliness
The hotel itself is nice, I have stayed here before and during that stay everything was top notch. I’m not sure if because of COVID-19 they were short staffed but things we requested to be brought to the room never showed up. In addition the bath tub taps were not working and the AC in our room was excessively noisy.
Stayed 1 night in Oct 2020

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