The hotel and the staff are great, but... the room was unbearably hot. The aircon set to freezing did nothing and you could barely open the windows. Not an enjoyable our relaxing experience. Come on Hilton, I expect more from you!
Booked online and was so angry at hotel's own website which quoted price excluding tax that I went elsewhere - and then discovered too late that breakfast was not included on Expedia. Very difficult to find from Paddington as no directions on website - only poor Google map - and no sign outside. Disconcerting sloping corridors. Room very comfortable for one person but would have been excessively cosy for two. Good breakfast.
It was very loud in the day time with reno's taking place you definitely could not have a nap if you required it, even if there is no fridge in the room an ice bucket would have been nice instead of asking for one each day.
The location is great and the rooms are comfortable
Hotel was clean, staff friendly. It is very well located for tube and rail connections at Paddington Station. There were great restaurants nearby and several attractions are within walking distance. Felt very safe in the neighborhood.
Good size room, clean beds, clean bathroom. I am told 1st & 5th floor rooms recently renovated. I stayed on 1st and was quite good. Wide selection at breakfast though same stuff daily. Location is excellent near to Queensway and Bayswater metro station. Overall it was worth the price I paid.
Great friendly staff, superb room, very clean and tidy, top notch stay and wouldn't hesitate to recommend anyone to stay at this brilliant hotel. Close to Paddingtontrain station and brilliant restaurants and amenities on the same street to top it off!
This lively residential and business area borders Hyde Park and Kensington Gardens where you can stroll along canalside streets and check out the houseboats and historic Victorian homes. Plentiful shopping opportunities exist at Queensway and Oxford Street. Paddington Station, a 19th century building, provides a gateway to towns in the west of England, including Oxford, Windsor, Bath and Bristol.