Furniture was outdated, very scruffy upholstered chair, Print on wall was so faded it was almost unrecognizable. Beds were very comfortable. The staff was excellent, always helpful and professional. Hotel was very nice.
We selected this hotel because of proximity to Paddington Station and ease of access using Heathrow Express train and because they had queen sized beds. Several restaurants are conveniently located on Praed Street and it is within walking distance of Kensington Gardens/Hyde Park, a nice area for walking or running.
Fresh cookies awaited us in our room each day and weather forecast for the day was posted each morning by the elevator.
Air conditioning was spotty in our room. The last few days it was much too warm. We were told on checkout that they could have done something in the office to have corrected that.
Overall, we would definitely stay here again.
The place was convenient for an overnight because it is literally in the train station for the Heathrow Express. Otherwise the older rooms do not have much to recommend then: a 5 pound deposit on each of two converters. They could have billed in the event they were taken. We left them in the room but the cost was inadvertently added to our final "express" billing so we had to go get it straightened out. The TV is small. Free
WiFi is ONLY for people who book on their website. Otherwise it is expensive. Chippy.
The room was clean, comfortable and spacious. Not as spacious as I thought a '1-bed apartment' would be but, it was sufficient. Modern decor, clean bathrooms and clean beds. It was a bit noisy at times but, that wasn't much of an issue as well. Overall I'd recommend this hotel to anyone looking for a clean, comfortable spot in central London.
Small fairly new and modern hotel away from the main tourist drag. Has good public transport connections and a ten minute walk from Paddington Train Station. Overall I like the hotel but there can be nagging small problems with the facilities (A/C, Shower and in room Safe). Very good breakfast and polite front desk. My second stay at the hotel and I would probably stay there again.
This lively residential and business area borders Hyde Park and Kensington Gardens where you can stroll along canalside streets and check out the houseboats and historic Victorian homes. Plentiful shopping opportunities exist at Queensway and Oxford Street. Paddington Station, a 19th century building, provides a gateway to towns in the west of England, including Oxford, Windsor, Bath and Bristol.