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No Expedia cancellation fee to change or cancel almost any hotel reservation.
Friendly staff and very convenient with shopping mall, supermarket and food court connected to the hotel
The room I was initially in had a leak in the ceiling from the AC unit. The AC also wasn't working very well. Two different times they came to "fix" the leak but it looked like they only put towels below it to absorb the water. They finally moved me to another room and then it was fine.
Apart form a problem with had at the start where they said we never reserved breakfast (which the reservation in expedia clearly stated that was included) everything was great as always. We wrote an email stating our case to expedia and it was fixed the next day.
In connection with a bug shopping mall that you could get whatever you want, very convenient!
Near to the shopping mall
Fantastic location. Property could do a good renovation, it is looking a bit tired. Staff helpfulness and enthusiasm could improve. Value for money.
Hotel is great for value. I have stayed in Eastin Hotel most of the time when I return to Malaysia. However, an experience during the recent trip, Eyuzu Japanese Cuisine could be the worst Japanese restaurant that I had ever dine in. Service is good, but the food quality, freshness, taste and choices ...
No Parking Provide, but i know what did said on hotel. i get it. parking per day at the curve RM10 . so kind okay. they didn't include on it. overall nice, nice breakfast , staff good. place view nice. well area to shopping area curve.
Reception is friendly and Housekeeping is efficient Due to the lounge upstairs that keep the doors open the reception area smells of stale cigarettes during the evening