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My stay was awesome, however need for improvement in the cleanliness of the bathroom. I kindly suggest the hotel to us stronger detergents that have nice fragrances so that the bathroom has a nice scent. Cause when we first moved in the bathroom was clean okay but just didn't have a pleasant ...
Apart form a problem with had at the start where they said we never reserved breakfast (which the reservation in expedia clearly stated that was included) everything was great as always. We wrote an email stating our case to expedia and it was fixed the next day.
Hotel is great for value. I have stayed in Eastin Hotel most of the time when I return to Malaysia. However, an experience during the recent trip, Eyuzu Japanese Cuisine could be the worst Japanese restaurant that I had ever dine in. Service is good, but the food quality, freshness, taste and choices ...
Fantastic location. Property could do a good renovation, it is looking a bit tired. Staff helpfulness and enthusiasm could improve. Value for money.
Clean and nice room
The room on level 2 could not get WIFI and the most of channels of TV were not active.I askes to change the room and got a room on level 1 then WIFI is working enough but TV channels are not active either.The room smells waterly.
great stay.. will come again
The hotel location was good, but the hotel beside was a karaoke so was a bit noise during night time. The smell of cigarettes is very heavy.
It was overall excellent, except mattress was poor.