Hotel berdekatan Taman Botani Pulau Pinang

"Would stay again "

"requested for certain room but not given and did not inform about the request. now 1 pillow if=s given to 1 person, it used to be 2 pillows to 1 person, extra pillow request, to be charge RM5/pillow. the room was not fully renovated compared to the room (my booking in early Jan 2024). "

"ok"

"We stayed for 4 days enjoying the kind and thoughtful hospitality provided by Brendan Hamid and Hamada. The recently restored bungalow was fully equipped, very comfortable and had lovely touches like a library of recent books on Penang history its buildings and gardens, flora and fauna. We stayed in a large room on the ground floor which was spotless. The views from the balcony of Georgetown and Butterworth were wonderful. The hotel is very conveniently located close to the Penang Hill...

"This hotel has many serious issues. The room and common areas had an unpleasant smell. The bath towels, pillows, and bedsheets were dirty and did not appear properly cleaned. Carpet is bad and dirty. The mattresses were worn out and extremely thin, with the springs almost coming through, making them very uncomfortable to sleep on. The three elevators are insufficient for the number of guests. Around 1 pm in the afternoon, it took between 45 minutes and one hour just to get into an...