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Mercure Penang Beach

Photo gallery for Mercure Penang Beach

Exterior
On the beach
Outdoor pool, pool loungers
Outdoor pool, pool loungers
Superior Twin Room, 2 Single Beds, Ocean View | 1 bedroom, in-room safe, blackout curtains, soundproofing

Overview of Mercure Penang Beach

UNESCO Sustainable Travel Pledge

Mercure Penang Beach

4.0 star property

3.9/5 Good

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Restaurant
  • Gym
  • Breakfast available
Map
505, Jalan Tanjung Bungah, George Town, Penang, 11200

Explore the area

  • Popular LocationPenang Avatar Secret Garden8 min walk
  • Popular LocationStraits Quay Mall19 min walk
  • Popular LocationFloating Mosque of Tanjung Bungah3 min drive
  • AirportPenang (PEN-Penang Intl.)21 min drive

Room options

About this area

George Town

Located on the beach, Mercure Penang Beach is in Tanjung Bungah, a neighbourhood in George Town. Arulmigu Balathandayuthapani Temple and KOMTAR are notable landmarks, and travellers looking to shop may want to visit Gurney Plaza and Penang Times Square. Don't miss out on a visit to ESCAPE Adventureplay. With kayaking, waterskiing and parasailing nearby, you'll find plenty of adventures in the water.

What's nearby

  • Penang Avatar Secret Garden - 8 min walk
  • Straits Quay Mall - 19 min walk
  • Floating Mosque of Tanjung Bungah - 3 min drive
  • Gurney Drive - 3 min drive
  • Gurney Plaza - 10 min drive

Getting around

  • Penang Sentral - 44 min drive
  • Penang (PEN-Penang Intl.) - 21 min drive

About this property

Mercure Penang Beach

4-star eco-friendly hotel revitalised in 2018 and located in Tanjung Bungah
At Mercure Penang Beach, you can look forward to a terrace, dry cleaning/laundry services and a fitness centre. This hotel is a great place to bask in the sun with a beachfront location and beachfront dining. The on-site restaurant, The Ombak, features ocean views and brunch. Stay connected with free in-room WiFi.
Other perks include:
  • An outdoor pool with sunloungers
  • Buffet breakfast (surcharge), 4 meeting rooms and a lift
  • A front desk safe, a 24-hour front desk and luggage storage
  • Concierge services and tour/ticket information
  • Guest reviews give good marks for the beach locale, helpful staff and overall condition
Room features
All 220 rooms offer comforts such as laptop-compatible safes and air conditioning, in addition to thoughtful touches such as free WiFi and sound-insulated walls.
More conveniences in all rooms include:
  • Bathrooms with bidets and free toiletries
  • LED TVs with satellite channels
  • Electric kettles, daily housekeeping and phones

Awards and affiliations

This property has signed the UNESCO Sustainable Travel Pledge.

Languages

Chinese (Mandarin), English, Malay

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected

Social distancing

Social distancing measures in place

Safety measures

Temperature checks available for guests
At check-in, guests must provide a record of full COVID-19 vaccination
COVID-19 vaccination record requirement applies to all guests aged 17 and older; guests must have received complete COVID-19 vaccination at least 14 days prior to check-in
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Limited on-site parking

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–10:30 AM: MYR 40 for adults and MYR 40 for children
  • 1 restaurant
  • Room service available

Restaurants on site

  • The Ombak

Things to do

  • Fitness centre
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Business services

  • Meeting rooms - 4

Outdoors

  • Beachfront location
  • Picnic area
  • Pool sunloungers
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room accessibility (select rooms)
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas
  • Renovated entire property – October 2018

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Bidet
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • LED TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Slippers
  • Soundproofing

Similar properties

See similar properties

Policies

Check-in

Check-in from 3 PM - midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival
At check-in, guests must provide a record of full COVID-19 vaccination
COVID-19 vaccination record requirement applies to all guests aged 17 and older; guests must have received complete COVID-19 vaccination at least 14 days prior to check-in
Guests must present proof of Low-Risk, No Symptom Status on their MySejahtera mobile app at check-in.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for MYR 106.0 per night.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property from 1 January 2023. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • Destination fee: MYR3 per accommodation, per night. This fee does not apply to children under 1 year of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: MYR 40 for adults and MYR 40 for children (approximately)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: MYR 106.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Property is also known as

Four Points Penang
Four Points Sheraton Hotel Penang
Four Points Sheraton Penang
Penang Four Points
Penang Sheraton
Sheraton Four Points Penang
Sheraton Penang
Sheraton Penang Four Points
Four Points By Sheraton Penang Tanjung Bungah
Mercure Penang Beach Hotel George Town
Mercure Penang Beach Hotel
Mercure Penang Beach George Town
Four Points by Sheraton Penang
Mercure Penang Beach Hotel
Mercure Penang Beach George Town
Mercure Penang Beach Hotel George Town

Frequently asked questions

Does Mercure Penang Beach have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at ?

As of 5 Dec 2022, prices found for a 1-night stay for 2 adults at on 1 Jan 2023 start from RM 270.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Mercure Penang Beach pet-friendly?

No, pets are not allowed at this property.

How much is parking at Mercure Penang Beach?

Limited spots are available.

What time is check-in at Mercure Penang Beach?

Check-in is from 3 PM - midnight. Late check-in is available during limited hours.

What time is check-out at Mercure Penang Beach?

Checkout is at noon. Late checkout is available for a fee (subject to availability).

Where is Mercure Penang Beach located?

This Tanjung Bungah hotel is on the beach, 2.3 mi (3.7 km) from Gurney Plaza, and within 6 mi (10 km) of Arulmigu Balathandayuthapani Temple and Ferringgi Beach. KOMTAR and Penang City Hall are also within 6 mi (10 km).

Can I cancel my reservation for free at Mercure Penang Beach and receive a full refund?

Yes, Mercure Penang Beach offers free cancellation on select room rates, because flexibility matters! Please refer to Mercure Penang Beach cancellation policy on our site for more details about any exclusions or requirements.

Overall score and ratings

3.9

Good

Rating 5 - Excellent. 176 out of 657 reviews" "
" "5 - Excellent 27%
Rating 4 - Good. 307 out of 657 reviews" "
" "4 - Good 47%
Rating 3 - Okay. 111 out of 657 reviews" "
" "3 - Okay 17%
Rating 2 - Poor. 39 out of 657 reviews" "
" "2 - Poor 6%
Rating 1 - Terrible. 24 out of 657 reviews" "
" "1 - Terrible 4%

4.0/5

Cleanliness

3.8/5

Staff & service

3.9/5

Amenities

3.8/5

Property conditions & facilities

3.6/5

Eco-friendliness

5/5 Excellent

FirdausAb
Liked: Staff & service, property conditions & facilities
The staff were all friendly and helpful. I enjoyed my stay

5/5 Excellent

FOONG LAIN
Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
we booked a suits that comes with big refrigerator, a microwave and utensils. A nice beach-front resort hotel and kids friendly place to stay. ample parking (free) space for driver.
Stayed 3 nights in Sep 2022

1/5 Terrible

Siew li
Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bed bugs
There are bed bugs,which cause myself and my Kids bitten by it.
Stayed 2 nights in Aug 2022

5/5 Excellent

Peh
Stayed 1 night in May 2022

1/5 Terrible

Hulaimat
Stayed 2 nights in Apr 2022

5/5 Excellent

Verified traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staycation
1.The hotel didnt accept debit card even is visa master debit card. 2. Receiptionist can be more friendly.
Stayed 2 nights in Feb 2022

4/5 Good

SOO HWA
Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
The room cleanliness need to improve as there is dust on the table.
Stayed 1 night in Jan 2022

3/5 Okay

John
Liked: Room comfort
4 Star??? Maybe in 1983
If you are used to 4 and 5-star resorts, you can probably see the value for the price is lacking. There are competitive resorts nearby offering better value for the price. Google reviews had several negative comments, but the service has improved since then. However, senior management may not supervise the day-to-day running in the hotel and staff at times are stretched. Noon checkout had only one poor employee trying to deal with way too much on the day before we checked out. The line was way too long to be acceptable. Management should ensure their staff are not overburdened as the cleaners were rushed to do their job effectively and certainly did not do a top-class clean even though the COVID cleaning signs stated otherwise. The most significant selling point is the beach out the front with the pool and gym next to the beach. The beach location is their winning ticket but the hotel needs senior managers to be on the ground with the staff and start looking closer at the finer details that are meant for 4-star resorts.
Stayed 3 nights in Dec 2021

2/5 Poor

Herman
Travelled with family
Disliked: Staff & service
Stayed 2 nights in Dec 2021

1/5 Terrible

Abu Hasan Bin Abu Nasir
Stayed 2 nights in Nov 2021