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Berjaya Penang Hotel

Photo gallery for Berjaya Penang Hotel

Exterior
Outdoor pool
Outdoor pool
Family Double or Twin Room | Minibar, in-room safe, desk, laptop workspace
Family Double or Twin Room | Minibar, in-room safe, desk, laptop workspace

Overview of Berjaya Penang Hotel

Berjaya Penang Hotel

4.0 star property

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Restaurant
  • Gym
Map
1-Stop Midlands Park, Burmah Road, Georgetown, George Town, Penang, 10350

Explore the area

  • Popular LocationPulau Tikus Market10 min walk
  • Popular LocationDhammikarama Burmese Buddhist Temple12 min walk
  • Popular LocationGurney Drive12 min walk
  • AirportPenang (PEN-Penang Intl.)34 min drive

Room options

About this area

George Town

Located in Downtown George Town neighbourhood, Berjaya Penang Hotel is connected to a shopping centre. Swettenham Pier Cruise Terminal and Raja Tun Uda Ferry Terminal are worth checking out if an activity is on the agenda, while those looking for area attractions can visit Penang Botanical Gardens and PKSA Penang Water Sports Centre. Looking to enjoy an event or a game while in town? See what's happening at City Stadium or Penang International Sports Arena.

What's nearby

  • Penang Adventist Hospital - 4 min walk
  • Gurney Plaza - 7 min walk
  • Pulau Tikus Market - 10 min walk
  • Dhammikarama Burmese Buddhist Temple - 12 min walk
  • Gurney Drive - 12 min walk

Getting around

  • Penang Sentral - 36 min drive
  • Penang (PEN-Penang Intl.) - 33 min drive

About this property

Berjaya Penang Hotel

4-star hotel located in Downtown George Town
Consider a stay at Berjaya Penang Hotel and take advantage of a corner/local shop, shopping on site and dry cleaning/laundry services. Stay connected with free in-room WiFi, and guests can find other amenities, such as car hire on site and a bar.
Additional perks include:
  • An outdoor pool
  • Free self-parking
  • Buffet breakfast (surcharge), limo/town car service and tour/ticket information
  • Smoke-free property, a reception hall and a front desk safe
  • Guest reviews say great things about the proximity to shopping
Room features
All 316 rooms feature comforts such as laptop-compatible safes and laptop-friendly workspaces, in addition to perks such as free WiFi and air conditioning. Guests reviews speak well of the overall comfort rooms at the property.
Other conveniences in all rooms include:
  • Bathrooms with baths or showers and bidets
  • Fridges, coffee/tea makers and daily housekeeping

Languages

English, Indonesian, Malay

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Follows the regional cleaning and disinfection practices of Safe & Clean (Malaysia)

Social distancing

Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: MYR 20 for adults and MYR 20 for children
  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • Fitness centre
  • Outdoor pool
  • Shopping

Family friendly

  • Corner/local shop
  • Laundry facilities
  • Outdoor pool
  • Fridge

Conveniences

  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Corner/local shop
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference space
  • A meeting room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room accessibility (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets

Bathroom

  • Bath or shower
  • Bidet
  • Free toiletries
  • Hairdryer
  • Private bathroom

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Free newspapers
  • Iron/ironing board (on request)
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone
  • Slippers

Similar properties

See similar properties

Policies

Check-in

Check-in time starts at 3 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Children up to the age of 5 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for MYR 70 per night.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: MYR 50 per night
  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property from 1 January 2023. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: MYR 20 for adults and MYR 20 for children (approximately)
  • Rollaway bed fee: MYR 70 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system and window guards
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The credit card used for booking the reservation must be presented at check-in. If the cardholder cannot be present, guests must contact the property prior to arrival to make special arrangements.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Georgetown City
Berjaya Penang Hotel formerly known as Hotel
Hotel Georgetown City
Georgetown City Hotel Penang
Georgetown City Penang
Berjaya Hotel Georgetown
Georgetown City Hotel Penang/George Town
Berjaya Penang Hotel Hotel
Berjaya Penang Hotel George Town
Berjaya Penang Hotel Hotel George Town
Berjaya Penang Hotel formerly known as Georgetown City Hotel

Overall score and ratings

3.4
Rating 5 - Excellent. 42 out of 332 reviews" "
" "5 - Excellent 13%
Rating 4 - Good. 121 out of 332 reviews" "
" "4 - Good 36%
Rating 3 - Okay. 111 out of 332 reviews" "
" "3 - Okay 33%
Rating 2 - Poor. 42 out of 332 reviews" "
" "2 - Poor 13%
Rating 1 - Terrible. 16 out of 332 reviews" "
" "1 - Terrible 5%

3.4/5

Cleanliness

3.5/5

Staff & service

3.5/5

Amenities

3.1/5

Property conditions & facilities

3.6/5

Eco-friendliness

2/5 Poor

Ali
Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
They are too slow and the Safety box was not working I called them many times but the problem has not been solved until my check out . They have old safety boxes The sheets were not clean as their were bed bugs in my bed.
Stayed 2 nights in Sep 2022

5/5 Excellent

SUBASH, Kajang
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and spacious room. Good location.
Stayed 1 night in Aug 2022

2/5 Poor

Lihcheran
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Room cleaning service did not change my bedsheets and pillow cases for each of the 4 nights I stayed there. The cleaners came to clean in the unusual hours in noons while I was having my nap. The furnishings like wardrobe, cabinets and bathroom facilities are old and drab looking.
Stayed 4 nights in Jun 2022

2/5 Poor

Rajesh
Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Lousy property. They could not find my reservation when we checked in at 9pm exhausted from our journey. After 30 mins wait, they gave us room keys and later found that only one elevator works. It takes a minimum of another 30 mins to be able to board the elevator. Same with coming down. Rooms are in need of desperate renovation. Bathroom fittings Rusty and dirty. Never again to this Place !!!
Stayed 1 night in Jun 2022

4/5 Good

Sunthar
Stayed 1 night in May 2022

4/5 Good

Suzanah
Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2022

3/5 Okay

Mohd
Travelled with group
Liked: Cleanliness, amenities
Disliked: Staff & service
Check in took long - the process is slow since too many papers. Lift will cause bottleneck during peak hour. At the time of visit only 2/3 working.
Stayed 1 night in Dec 2021

5/5 Excellent

Verified traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2021

4/5 Good

Verified traveller
Liked: Cleanliness, staff & service, room comfort
A bit scary sound
Stayed 1 night in Oct 2020

4/5 Good

Leong Sze
Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2020