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Ascott Gurney Penang

Photo gallery for Ascott Gurney Penang

2 outdoor pools
2 outdoor pools
2 outdoor pools
In-room safe, desk, iron/ironing board, free WiFi
In-room safe, desk, iron/ironing board, free WiFi

Overview of Ascott Gurney Penang

UNESCO Sustainable Travel Pledge

Ascott Gurney Penang

3.5 star property
This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.

8.6/10 Excellent

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Restaurant
  • Breakfast available
Map
18 Persiaran Gurney, George Town, George Town, Penang, 10250

Explore the area

  • Popular LocationGurney Drive3 min walk
  • Popular LocationGleneagles Penang Medical Centre4 min walk
  • Popular LocationDhammikarama Burmese Buddhist Temple8 min walk
  • AirportPenang (PEN-Penang Intl.)35 min drive

Room options

About this area

George Town

Ascott Gurney Penang is located in Downtown George Town, a neighbourhood in George Town, and is in the entertainment district and near the beach. Camera Museum and Penang Islamic Museum are cultural highlights, and some of the area's activities can be experienced at Swettenham Pier Cruise Terminal and Raja Tun Uda Ferry Terminal. Travelling with kids? Consider Penang Botanical Gardens, or check out an event or a game at City Stadium.
Visit our George Town travel guideOpens in a new window
Map

What's nearby

  • Gurney Drive - 3 min walk
  • Gleneagles Penang Medical Centre - 4 min walk
  • Dhammikarama Burmese Buddhist Temple - 8 min walk
  • Pulau Tikus Market - 12 min walk
  • Gurney Plaza - 17 min walk

Getting around

  • Penang Sentral - 37 min drive
  • Penang (PEN-Penang Intl.) - 34 min drive

About this property

Ascott Gurney Penang

3.5-star eco-friendly hotel revitalised in 2022 and located in Downtown George Town
At Ascott Gurney Penang, you can look forward to dry cleaning/laundry services, a bar and a business centre. In addition to a restaurant, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • 2 outdoor pools and a children's pool, with a waterslide
  • Free self-parking
  • Continental breakfast (surcharge), limo/town car service and a 24-hour front desk
  • Laundry services, concierge services and a lift
  • Guest reviews give good marks for the pool and helpful staff
Room features
All 271 rooms have comforts such as air conditioning, as well as thoughtful touches such as free WiFi and safes. Guests reviews give good marks for the size rooms at the property.
More amenities include:
  • Free toiletries and hairdryers
  • 32-inch Smart TVs with satellite channels
  • Wardrobes/cupboards, daily housekeeping and desks

Awards and affiliations

This property has signed the UNESCO Sustainable Travel Pledge.

Languages

Chinese (Mandarin), English, Malay

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Safety measures

Temperature checks given to staff
Temperature checks available for guests
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Limited on-site parking
  • Limo/town car service

Food and drink

  • Continental breakfast available for a fee daily 6:30 AM–10:30 AM: MYR 35.00-100 for adults and MYR 20-50 for children
  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • 2 outdoor pools
  • Children's pool

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Laundry facilities
  • Water slide

Conveniences

  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • Business centre
  • Conference space (7965 square feet)
  • Meeting rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room accessibility (select rooms)

More

  • Renovated entire property – February 2022
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Free toiletries
  • Hairdryer
  • Towels

Entertainment

  • 32-inch smart TV
  • Satellite channels

Food and drink

  • Free bottled water

More

  • Desk
  • Iron/ironing board (on request)
  • Safe
  • Slippers

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George Town
George Town
Downtown George Town
Downtown George Town
Hotel
Hotel
3 star
3 star
Business-friendly
Business-friendly
Guest rating 4+
Guest rating 4+
Air conditioned
Air conditioned

Policies

Check-in

Check-in from 3 PM - midnight
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Children up to the age of 4 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property from 1 January 2023. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Breakfast fee: between MYR 35.00 and MYR 100 for adults, and MYR 20 and MYR 50 for children (approximately)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
A local government tax will be imposed and collected at the property upon arrival. The fee will be charged per room, per night.

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Gurney Penang
Gurney Resort Hotel
Gurney Resort Hotel Penang
Gurney Hotel Malaysia
Gurney Hotel Penang
Gurney Resort Hotel & Residences Penang/George Town
Gurney Resort Hotel And Residences
The Gurney Resort Hotel & Residences Penang/George Town
Gurney Resort Hotel George Town
Gurney George Town
The Gurney Resort Hotel Residences
Gurney Resort George Town
Ascott Gurney Penang Hotel
Ascott Gurney Penang George Town
The Gurney Resort Hotel Residences
Ascott Gurney Penang Hotel George Town

Frequently asked questions

Does Ascott Gurney Penang have a pool?

Yes, this property has 2 outdoor pools and a children's pool.

How much does it cost to stay at ?

As of 26 Nov 2022, prices found for a 1-night stay for 2 adults at on 4 Dec 2022 start from RM 495.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Ascott Gurney Penang pet-friendly?

No, pets are not allowed at this property.

How much is parking at Ascott Gurney Penang?

Self-parking is free at this property.

What time is check-in at Ascott Gurney Penang?

Check-in is from 3 PM - midnight. Late check-in is available during limited hours.

What time is check-out at Ascott Gurney Penang?

Checkout is at noon.

Where is Ascott Gurney Penang located?

This family-friendly George Town hotel is located in the entertainment district, within a 5-minute walk of Gurney Drive and Gleneagles Penang Medical Centre. Wat Chaiya Mangkalaram and Dhammikarama Burmese Buddhist Temple are also within 10 minutes.

Can I cancel my reservation for free at Ascott Gurney Penang and receive a full refund?

Yes, Ascott Gurney Penang offers free cancellation on select room rates, because flexibility matters! Please refer to Ascott Gurney Penang cancellation policy on our site for more details about any exclusions or requirements.

Ascott Gurney Penang Reviews

Ascott Gurney Penang Reviews

Overall score and ratings

8.6

Excellent

Rating 10 - Excellent. 9 out of 14 reviews" "
" "10 - Excellent 64%
Rating 8 - Good. 2 out of 14 reviews" "
" "8 - Good 14%
Rating 6 - Okay. 1 out of 14 reviews" "
" "6 - Okay 7%
Rating 4 - Poor. 2 out of 14 reviews" "
" "4 - Poor 14%
Rating 2 - Terrible. 0 out of 14 reviews" "
" "2 - Terrible 0%

9.2/10

Cleanliness

9.3/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

9.1/10

Eco-friendliness

10/10 Excellent

William
Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a clean and new hotel. The staff is very friendly and helpful especially Ying Hui! She went above and beyond and very respectful!
Stayed 2 nights in Oct 2022

10/10 Excellent

Chee Keong
Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service and rooms! Almost lost phone in the public toilet but reception helped to find it within minutes of calling in. 10/10 will stay again
Stayed 1 night in Sep 2022

10/10 Excellent

Mohamad Kamal
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Offers room with large space
Stayed 3 nights in Sep 2022

8/10 Good

Adiel
Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location
Stayed 1 night in Aug 2022

10/10 Excellent

Fu Mon
Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2022

10/10 Excellent

CARINE
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thank you!
Ascott has never failed my expectation. I booked the one bedroom residence for my birthday celebration. It was huge room with sea view from the bedroom and bathroom. I could see the beautiful sunrise in the morning. The breakfast was great with wide spread of choices. The staff are friendly too. I wish to special thank you Peggy from the Front Desk who help me with my personal matter. Thank you Peggy! I will definitely stay in Ascott Penang on my next visit.
Stayed 3 nights in Jul 2022

6/10 Okay

Bernard
Stayed 4 nights in Jul 2022

10/10 Excellent

Jason
Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2022

8/10 Good

Swee Ling
Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice view as well but missed to see sunrise.
Stayed 3 nights in Jun 2022

4/10 Poor

Yoko
Travelled with family
Disliked: Cleanliness, property conditions & facilities
Swimming pool very dirty.
Stayed 2 nights in Mar 2022