Hotel dengan Kolam Renang di Tanjung Bungah

"ok"

"Poor hotel Aircond not working. After complaint only change to bigger room as compensate "

"requested for certain room but not given and did not inform about the request. now 1 pillow if=s given to 1 person, it used to be 2 pillows to 1 person, extra pillow request, to be charge RM5/pillow. the room was not fully renovated compared to the room (my booking in early Jan 2024). "

"Bilik tidak seperti yang diiklankan, katil hanya 2 single, tiada katil king, queen dll. Rasa tertipu dengan hotel ini. Apabila ditanya respond adalah amat mengecewakan dan kasar. Tidak syorkan menginap hotel ini"

"Nice room and nice view. Good place to enjoy the holiday, My family enjoy the stay and should repeat next time"

"We chose this hotel for our honeymoon, but unfortunately, the service did not live up to the occasion. While housekeeping was great and kept our room lovely, the rest of the experience was frustrating. Communication is nearly impossible; I tried calling the front desk (ext 0) repeatedly for an hour between 8-9 PM with no answer, eventually having to call the restaurant line just to reach someone. When we asked for a wine and beer opener to celebrate, they sent up one that was rusty. We also...

"10 Stars for Hard Rock Penang.. 10 Stars also for front desk especially a girl name Acyn and a lady at Slushy name Maggie.. Really friendly and potray best image of the superb brand."