Hotel Dekat Taman Tersembunyi Avatar Pulau Pinang

"requested for certain room but not given and did not inform about the request. now 1 pillow if=s given to 1 person, it used to be 2 pillows to 1 person, extra pillow request, to be charge RM5/pillow. the room was not fully renovated compared to the room (my booking in early Jan 2024). "

"It was a really nice stay exactly as we hoped for! The location on the beach was beautiful and the villa had all the comforts of home. Was conveniently located within short car ride to Georgetown. Also the bag of ice in the freezer for drinks was a nice touch!"

"Clean and quiet, location quite convenient of you drive But parking spot is quite limited tho and someone parked into my designated spot luckily I still got space "

"This hotel has many serious issues. The room and common areas had an unpleasant smell. The bath towels, pillows, and bedsheets were dirty and did not appear properly cleaned. Carpet is bad and dirty. The mattresses were worn out and extremely thin, with the springs almost coming through, making them very uncomfortable to sleep on. The three elevators are insufficient for the number of guests. Around 1 pm in the afternoon, it took between 45 minutes and one hour just to get into an...

"The condition of the room is not great - very dated and could do with an overhaul. Cleanliness can be further improved as we noticed that the couch and curtains are dusty. There was no wifi provided with our package - very unfortunate because who charges for that these days! "

"Yes"