Located close to Tropical Spice Garden, Shangri-La Golden Sands, Penang provides a golf course, free water park access and a poolside bar. Get out on the links at this resort and enjoy amenities such as golf lessons. Enjoy the health club, as well as activities such as ecotours. Stay connected with free in-room WiFi, and guests can find other amenities, such as a corner/local shop and shopping on-site.
Located in Batu Ferringhi, a neighbourhood in George Town, Shangri-La Golden Sands, Penang is in the suburbs and by the ocean. The area's natural beauty can be seen at Tropical Spice Garden and Penang National Park, while ESCAPE Adventureplay and Entopia by Penang Butterfly Farm are popular local attractions. Penang Hill and KOMTAR are two other places to visit that come recommended. Take the opportunity to explore the area for water adventures such as boat tours. Visit our George Town travel guide
Upscale family-friendly resort near Tropical Spice Garden
Located close to ESCAPE Adventureplay and Entopia by Penang Butterfly Farm, Shangri-La Golden Sands, Penang provides a golf course, free water park access and a poolside bar. Get out on the links at this resort and enjoy amenities such as golf lessons. Enjoy the health club, as well as activities such as ecotours. Free in-room WiFi is available to all guests, along with a corner/local shop and shopping on-site.
You'll also find perks such as:
2 outdoor pools and a children's pool, along with a waterslide, sunloungers and pool umbrellas
Free self-parking
Limo/town car service, continental breakfast (surcharge) and 2 outdoor tennis courts
Access to a nearby health club, babysitting (surcharge) and luggage storage
Guest reviews speak highly of the helpful staff
Room features
All 387 rooms feature comforts, such as 24-hour room service and pillow menus, as well as thoughtful touches, such as air conditioning and bathrobes.
Other amenities include:
Childcare services and free infant beds
Hypo-allergenic bedding and rollaway/extra beds (surcharge)
Yes, this property has 2 outdoor pools and a children's pool.
How much does it cost to stay at Shangri-La Golden Sands, Penang?
As of 23 Oct 2026, prices found for a 1-night stay for 2 adults at Shangri-La Golden Sands, Penang on 12 Nov 2026 start from RM374, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Shangri-La Golden Sands, Penang pet-friendly?
No, pets are not allowed at this property.
How much is parking at Shangri-La Golden Sands, Penang?
Self-parking is free at this property; nearby parking is also free.
What time is check-in at Shangri-La Golden Sands, Penang?
Check-in start time: 3:00 PM; check-in end time: 11:00 PM. Late check-in is available during limited hours.
What time is check-out at Shangri-La Golden Sands, Penang?
Checkout is at noon.
Where is Shangri-La Golden Sands, Penang located?
Located by the ocean, this family-friendly resort is 2.1 mi (3.3 km) from Tropical Spice Garden.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Shangri-La Golden Sands, Penang Reviews
8.2
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Very family friendly for young families, can be very busy around the pool, staff friendly sometime the service is a little slow, Breakfast the food could be a bit warmer but good variety. The hotel is very clean and well maintained our room was excellent
The facility is very comprehensive, great for family retreat with pool, beach and gym ~
The location is perfect if you would like walk around to visit the night market : )
Definitely would recommend this hotel : )
The staff is excellent, they are courteous and helpful despite being super busy, and the Adventure Zone is perfect for family with children 10 or below. My daughter loved the handicrafts and the snake show!
Room was clean, the staff very courteous, nice deck chairs to enjoy the sea breeze and sounds of the ocean. Only short coming was the missing beach and ability to swim in the sea .
Very family friendly and the staff was amazing. Also had a gluten free breakfast area and some good options for dinner, including gluten free pasta!
There is almost zero beach access now though. We were disappointed by that.
Rooms were clean, amenities were available, had some minor issues in our room and addressed immediately. Room service was also very responsive and available at all hours
We had high hopes when we arrived at Shangri-la Golden Sands and the staff were nothing but polite, pleasant and helpful throughout our stay. However, we quickly noticed that our bathrooms weren’t the cleanest - there strands of hair everywhere and a slight smell of sewer. There were plumbing issues - which the hotel fixed upon request. The dinner buffet was very mediocre and somewhat disappointing- only because I associated Shangri-la with better buffet food.
Our welcome, check in, room and staff were excellent. The hotels pools, Adventure Zone and buffet breakfast was amazing. The outer hallways were a little worn down. The hallway on the 4th floor smelled like vomit or rotten milk was spilled on the carpet. The staff worked tirelessly to clean it up but the smell was still there. Towards the end of the trip water was leaking from the ceiling and a bucket was put on the ground in the hallway. It just needs some updating. However our room was fine. Nice cold air conditioning and clean. Wonderful ocean view balcony. Despite the small things I'd definitely stay here again!
The rooms are filthy and the entire resort is very old and tired. If you're coming to this part of penang, id recommend Park Royal. Avoid this place if your budget allows.
Lovely hotel, great staff, definitely worth getting a room with a view of the pool/sea. Close to hawker market for food options. Need to take bus to go into George Town however, but bus stop is right outside the hotel so pretty convenient.
Stayed 8 nights in Oct 2025
Verified review
8/10 Good
Johnny
30 Aug 2025
The staff were friendly and their food was great. Overall a great experience but the hotel has seen its better days and needs some update.
Stayed 2 nights in Aug 2025
Verified review
6/10 Okay
Kirsten
9 Jun 2026
Liked: Cleanliness
Firstly, let me start by saying we were staying as a couple and didn’t realise it was the school holidays in south east Asia, so this definitely colours my review. The pool area looked amazing when we arrived, but the entire time we were there it was completely crowded with kids - who were having an amazing time and it’s definitely a great resort for families. For us, it was so noisy, overcrowded and you couldn’t get an alcoholic drink until 3pm… and even then, there never seemed to be anyone around in the lounge to serve drinks so you have to head over to Sigi’s. I promise I’m not usually a day drinker, but when I’m on holiday at a resort, a day time cocktail is part of holidaying. In good news, you can wander next door to the Rasa resort, which is way quieter and serves drinks with a smile. So my honest opinion - if you’re looking for family friendly, go to the Golden Sands; if you’re looking for relaxing couple-time, go to the Rasa.
Be aware that the rooms facing the city have no balcony. We upgraded on check-in and had a lovely balcony looking over the pools and sea. The hotel wasn’t full so there were plenty of sunbeds and breakfast was quiet even at peak hour! Plenty of food choices and the staff were friendly. There is no beach access due to erosion but the grounds are fine and pools looked lovely. Plenty of places to eat and drink just outside the hotel so make sure you explore. Grabs are plentiful and it’s only a 10 min drive to the butterfly farm and Batik cultural factory.