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Shangri-La Golden Sands, Penang

4.0 star property
Ocean-view resort with a poolside bar, near Ferringgi Beach
VIP Access

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your current months are August, 2024 and September, 2024.
August 2024
September 2024

Photo gallery for Shangri-La Golden Sands, Penang

Restaurant
Exterior
Hypo-allergenic bedding, minibar, in-room safe, desk
Restaurant
Lobby

Reviews

8.2

Very good

Popular amenities

  • Pool
  • Bar
    BarBar
  • Breakfast available
    Breakfast availableBreakfast available
  • Housekeeping
    HousekeepingHousekeeping
  • Laundry
    LaundryLaundry
  • Gym
    GymGym

Check-in time

3:00 PM

Check-out time

12:00 PM
The price is RM390
RM473 total
includes taxes & fees
25 Aug - 26 Aug

Explore the area

Map
Jalan Batu Feringgi, George Town, Penang, 11100
  • Popular LocationFerringgi Beach3 min walk
  • Popular LocationBatu Feringghi Night Market7 min walk
  • Popular LocationTeluk Bahang Beach9 min drive
  • AirportPenang (PEN-Penang Intl.)51 min drive
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About the area

George Town

Located in George Town, Shangri-La Golden Sands, Penang is in the suburbs and on the beach. The area's natural beauty can be seen at Ferringgi Beach and Tropical Spice Garden, while ESCAPE Adventureplay and Entopia by Penang Butterfly Farm are popular local attractions. Penang National Park and Penang Hill are two other places to visit that come recommended. Take the opportunity to explore the area for water adventures such as boat tours.
Visit our George Town travel guideOpens in a new window
View more Resorts in George TownOpens in a new window

What's nearby

  • Ferringgi Beach - 3 min walk
  • Batu Feringghi Night Market - 7 min walk
  • Miami Beach - 5 min drive
  • Batu Ferringhi Beach - 7 min drive
  • Teluk Bahang Beach - 9 min drive

Getting around

  • Penang Sentral - 55 min drive
  • Penang (PEN-Penang Intl.) - 52 min drive

Restaurants

  • ‪McDonald's - ‬3 min walk
  • ‪Long Beach - ‬3 min walk
  • ‪Chill Out Cafe - ‬2 min walk
  • ‪Power-up restaurant - ‬2 min walk
  • ‪Ferringhi Classic Family Karaoke - ‬4 min walk

About this property

Shangri-La Golden Sands, Penang

Family-friendly resort near Ferringgi Beach
Located close to Tropical Spice Garden, Shangri-La Golden Sands, Penang provides 9 holes of golf, free water park access and a beach bar. This resort is a great place to bask in the sun with a white sand beach, beach massages and beach volleyball. Enjoy the health club, as well as activities such as ecotours. Free in-room WiFi is available to all guests, along with a poolside bar and a corner/local shop.
You'll also find perks such as:
  • 2 outdoor pools and a children's pool, with a waterslide, sunloungers and pool umbrellas
  • Free self-parking
  • Limo/town car service, continental breakfast (surcharge) and 2 outdoor tennis courts
  • Access to a nearby health club, babysitting (surcharge) and a TV in reception
  • Guest reviews speak highly of the helpful staff
Room features
All 387 rooms feature comforts, such as 24-hour room service and pillow menus, as well as thoughtful touches, such as air conditioning and dressing gowns.
Other amenities include:
  • Childcare services and free infant beds
  • Hypo-allergenic bedding and rollaway/extra beds (surcharge)
  • Bathrooms with showers and bidets
  • 43-inch LCD TVs with premium channels
  • Coffee/tea makers, daily housekeeping and desks

Languages

Chinese (Mandarin), English, Indonesian, Japanese, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free offsite parking
  • Limo/town car service
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily continental breakfast available 7:00 AM to 11:00 AM for a fee: MYR 79 per person
  • A bar/lounge
  • A beach bar
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Things to do

  • 2 outdoor pools
  • 2 outdoor tennis courts
  • 9 holes of golf
  • Arcade/game room
  • Beach volleyball
  • Children's pool
  • Ecotours
  • Free children's club
  • Free water park
  • Golf lessons
  • Health club
  • Library
  • Mini golf
  • Outdoor pool (guest access)
  • Playground
  • Shopping
  • Tennis lessons
  • TV in common areas
  • Waterslide

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free children's club
  • Free cot
  • Free supervised activities for children
  • Free water park access
  • Grocery/convenience store
  • In-room babysitting
  • Laundry facilities
  • Lifeguards on site
  • Mini golf
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 5 meeting rooms
  • Business centre
  • Computer station
  • Conference centre

Outdoors

  • Garden
  • On the beach
  • Picnic area
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 7 floors
  • Ballroom
  • Built in 1980
  • Designated smoking areas (fines apply)
  • Lifeguards

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels

Entertainment

  • 43-inch LCD TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for MYR 150 per night.
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: MYR 3.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: from approximately MYR 79 per person
  • Rollaway bed fee: MYR 150 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The listed child breakfast fee applies to guests age 11 and younger.

We should mention

Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
A car is recommended for transport to and from this property
Children under 4 years old are not allowed in the swimming pool or health club without adult supervision

Property is also known as

Golden Sands Resort Shangri-La
Golden Sands Resort Shangri-La Penang George Town
Golden Sands Shangri-La
Golden Sands Shangri-La Penang George Town
Golden Sands Batu Ferringhi
Golden Sands Resort By Shangri-La Hotel Batu Ferringhi
Golden Sands Resort By Shangri-La Penang/Batu Ferringhi
Golden Sands Resort by Shangri La
Shangri Golden Sands, Penang
Shangri La Golden Sands Penang
Shangri-La Golden Sands, Penang Resort
Golden Sands Resort by Shangri La Penang
Shangri-La Golden Sands, Penang George Town
Shangri-La Golden Sands, Penang Resort George Town

Frequently asked questions

Does Shangri-La Golden Sands, Penang have a pool?

Yes, this property has 2 outdoor pools and a children's pool.

How much does it cost to stay at Shangri-La Golden Sands, Penang?

As of 27 Jul 2024, prices found for a 1-night stay for 2 adults at Shangri-La Golden Sands, Penang on 25 Aug 2024 start from RM 390.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Shangri-La Golden Sands, Penang pet-friendly?

No, pets are not allowed at this property.

How much is parking at Shangri-La Golden Sands, Penang?

Self-parking is free at this property; nearby parking is also free.

What time is check-in at Shangri-La Golden Sands, Penang?

Check-in start time: 3:00 PM; check-in end time: 11:00 PM. Late check-in is available during limited hours.

What time is check-out at Shangri-La Golden Sands, Penang?

Checkout is at noon.

Where is Shangri-La Golden Sands, Penang located?

Nestled on the beach, this George Town resort is within 3 mi (5 km) of Ferringgi Beach and Tropical Spice Garden.

Shangri-La Golden Sands, Penang Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 409 out of 1000 reviews" "
Rating 8 - Good. 353 out of 1000 reviews" "
Rating 6 - Okay. 137 out of 1000 reviews" "
Rating 4 - Poor. 67 out of 1000 reviews" "
Rating 2 - Terrible. 34 out of 1000 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Sammy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome stay and this is my 2nd time (: , will definitely come back again 😎
Stayed 5 nights in Jul 2024

10/10 Excellent

Boo Keong, SINGAPORE

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For the facility and service level are really fantastic
Stayed 1 night in Jun 2024

8/10 Good

Kok Chua Andrew

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good & friendly staff. Very helpful. Nice & clean room. Comfortable room with amenities. Comfortable bed. Good breakfast spread. The beach is easily accessible from the resort. Limited hotel shuttle service.
Stayed 2 nights in Jun 2024

10/10 Excellent

Matthew

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel with the friendliest staff. So beautiful, lots of things to do on the resort itself. We enjoyed massages, parasailing, and swimming. Also great if you have kids and babies, our wee one loved it. We woke up to monkeys on our balcony and that was such a fun experience. You can also enjoy the harmless monitor lizards roaming around the resort. Lastly, the food and service is incredibly cheap and great quality. Highly recommend the Sigis bar and restaurant on the property. Will definitely come back.
Stayed 5 nights in May 2024

10/10 Excellent

Chris, Singapore

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were absolutely excellent. They were very attentive and friendly. Excellent service quality.
Stayed 2 nights in May 2024

10/10 Excellent

Hong Sum

Liked: Cleanliness, staff & service, property conditions & facilities
The water activities and therapeutic services are great , will definitely re-visit SGL Golden Sands 😎
Stayed 2 nights in Apr 2024

8/10 Good

Eirlys

Stayed 4 nights in Mar 2024

10/10 Excellent

Melissa Elizabeth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great resort if you just want somewhere to go to relax. Everyone was really nice Multiple pools to choose from, good food and drinks.
Stayed 2 nights in Apr 2024

10/10 Excellent

Carlie Naomi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay here. We upgraded to an Executive seaview room and we are glad we did. A great view of the sea and the pool. Breakfasts were good. We loved the pools and the resident lizards. An amazing place for families with young kids with the waterslides on the property. Its also a short walk to the longbeach hawker market and the BoraBora bar! Overall we loved this place. Just a note, we travelled during Ramadan and think it did affect how much was open, esp during the day.
Stayed 7 nights in Mar 2024

8/10 Good

Ralph

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very knowledgeable, efficient and friendly throughout the hotel. Check in and check out was a breeze. Transport easy using Grab. Beach is so so but clean.
Stayed 3 nights in Mar 2024

8/10 Good

Rosalinda A

Travelled with family
Liked: Staff & service, property conditions & facilities
This hotel have good location, is convenient
Stayed 2 nights in Mar 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

Navaid

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My wife and I had an exceptional stay at the Golden Sands Resort in Penang. This resort is a paradise for water enthusiasts, offering an extensive array of swimming facilities and watersports activities, which you can even negotiate to fit your budget. The dining options available within a short 5 to 10-minute walk are incredibly diverse, catering to a wide range of palates with Indian, Malay, Thai, and Arab/Turkish cuisines. The housekeeping staff deserves special mention for their impeccable service, ensuring our room was always clean and inviting. The breakfast buffet was a daily highlight, offering a varied selection from continental dishes to local specialties, providing a taste of Penang's rich culinary heritage. I wholeheartedly recommend the Golden Sands Resort to anyone looking to immerse themselves in the beauty and culture of Penang. Attractions such as the Entopia Butterfly Park and Escape Theme Park are conveniently close, enhancing our experience. Moreover, the availability of Grab (the local equivalent of Uber) made exploring Penang, including the historical Georgetown, both easy and enjoyable. This stay has left a lasting impression on us, making it a holiday we will always cherish. Although I do not have any children at the moment, it is a very child-friendly resort. I will certainly bring my children here in the future when I have some.
Stayed 8 nights in Feb 2024

6/10 Okay

May, Bangsar South City

Travelled with family and small children
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Property wear out seriously, food so so, food selection less, parking limited and far but buggy service available (need to wait for turn 10-15min on peak), room partitions was bad as can hear next room noise. Chairs on beach wont re arrange daily. Beach was public with half man made sand.
Stayed 2 nights in Feb 2024

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful location. Worth paying the upgrade for an ocean view room. It's a lovely hotel with a great atmosphere and beautiful gardens leading directly to the beach.
Stayed 7 nights in Feb 2024

10/10 Excellent

rebecca

Stayed 5 nights in Feb 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024

8/10 Good

Kee Jye

Stayed 2 nights in Jan 2024

8/10 Good

Muhamed

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
The soundproofing in the room is in need of improvement. We were situated in a lower floor just above an area heavy with staff movements and the noise from there was quite inconvenient. The sound of luggages and trolleys were also very audible. Other than that, it's a very family friendly resort which kept our two year old very occupied.
Stayed 3 nights in Jan 2024

8/10 Good

AARTI

Travelled with family
Liked: Staff & service, amenities
The beach is beautiful..The pool is lovely…The staff are excellent….however the rooms & bathrooms were old and outdated. Also the sofa in the room was not vacuumed properly..when we lifted the cushions you could see the dirt and dust. We were also disappointed that the breakfast was cleared by 10.30am whereas it said that it was on till 11am. On the 1st when they couldn’t cope at the garden cafe and asked us to go to Ziggys for breakfast, it was a huge disappointment regarding the variety & quantity of food over there.
Stayed 4 nights in Dec 2023

8/10 Good

Shakil

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Great experience staying at Golden Sands. Friendly and accomodating staff, convenient location for local shops, eateries, massages, atm and night markets. Bathrooms and rooms were clean and beds were comfortable. The hotel itself is on the older side and could do with a slight update, maybe even just a coat of paint. Would definitely recommend staying here. Huge variety at the breakfast buffet with numerous options catering to all dietary requirements. No need to leave the facility as everything was there. Pool facilities were amazing with multiple pools for different age groups with slides as well. Property backs on to the beach with amazing watersport options eg. Jetskiing, parasailing, donut boat riding, banana boat riding. Had an amazing family holiday, nice and relaxing as well as action packed.
Stayed 3 nights in Jan 2024

8/10 Good

Pek Kwan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice view from my room
Stayed 2 nights in Dec 2023

8/10 Good

Hilary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful pools and gardens, definitely a family resort.
Stayed 3 nights in Dec 2023

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Dec 2023

2/10 Terrible

Roger

Travelled with partner
Disliked: Cleanliness
We were hoping to spend a nice and luxurious Christmas weekend at this hotel I always heard good things about Shangri La hotels in general. We paid en excess of US$ 700 for 2 nights and didn’t even get breakfast included. The room was dirty and simple for the price we paid. We were told the Christmas’s Eve dinner would include Turkey as per request yet it ended up to be a simple 4 * BBQ buffet. As you can observe from the pictures the room was not at all cleaned well. And the night of arrival one of the 2 elevators had dirty napkins, receipts and a used mask on the floor which I quietly pointed out to reception and the next day around noon it was still dirty. Overall sadly enough not at all what I expected. Sorry but I do travel a lot around the world I love being in Malaysia but disappointed
Stayed 2 nights in Dec 2023

General hotel information

Hotel location
George Town
Star rating
4 star property
Nearest airport
Penang (PEN-Penang Intl.)
Accommodation type
Resorts
Nearby landmarks
Penang City Hall, KOMTAR, Queensbay Mall